Deployment manager job description

Build a better sustainable world!

Consumer packaged goods (CPG) companies all over the world - including names you already have in your fridge, toiletries bag, make-up case, and pantry - rely on Turing's AI technology to create new products faster, safer, smarter, and leaner. With our industry-leading platform, we leverage data and combine industry-specific AI technology to create new products 10x faster than the existing physical trial-and-error process.

Turing Labs is a Series A funded company backed by Insight Partners, Y-combinator, Moment Ventures, and several industry leaders.

The Turing team has decades worth of experience and passion for creating the next generation of products. Today, we employ some of the world's best machine learning algorithms - and the people who create them - to help drive product innovation that impacts billions of people's lives.

You can learn more about our journey and where we are going on TechCrunch, VentureBeat, The Wall Street Journal, Business Insider, and Forbes.

Join one of the fastest-growing SaaS on the path of becoming the default platform for product development.

Turing Labs is growing fast and our team is in need of a motivated and adaptable Enterprise Deployment Manager, reporting into the Customer Success department. You will be responsible for all aspects of the deployment from the initial customer engagement, planning, design, project initiation, optimization, and follow-on services and support of the Turing Labs platform at customer sites.

The successful candidate will have sound technical experience and skills, blended with strong interpersonal and communication skills and project management. This is a technical role and deep knowledge of data analysis required, as well as a strong background in consumer products or chemical or ingredients industry. Resolving customer issues routinely includes working in complex product and data configurations, problem troubleshooting and isolation, proactively recommending process design changes, training customers on product features, escalating product defects and issues and driving towards resolution, all while managing the customer.
ResponsibilitiesEngage with newly signed and existing enterprise customers as a Turing Labs product expert to implement Turing Labs solutions at their sites. Implementation activities include solution design and architecture, configuration, onboarding, troubleshooting, testing, and documentation.Assist customers with the integration of Turing Labs into existing ecosystem and tools Deliver training to customers and partners.Provide expertise in creating solutions, designs, proof of concept and implementation Drive high levels of customer satisfaction Be a strong voice for your customers into the Product and Engineering teams to improve the product and ensure that Turing Labs deployments are successful.Define and document the best practice techniques, processes, templates, and architectures for use by the greater field organization. Travel expected up to 30% (post covid)
What you bring to the team3+ years work experience in a relevant customer-facing role or in an end user/customer environment Ideally combined background of post-sales and pre-sales experience Good understanding of AI-based software (great bonus) Able to work as part of a geographically dispersed, global team.Project management skills with high attention to detail Must have a good understanding of the sales process, be sensitive to sales situations, and possess excellent customer service skills Demonstrated experience in working with broad cross-functional teams Excellent organizational, analytical, negotiation, and influence skills Ability to work independently, ability to adapt quickly, positive attitude
What we offer An opportunity to take a crucial, early role in an exciting, rapidly growing startup. You'll work with a smart, no-ego team Competitive wage, comp, and equity package Medical, dental, and vision packageA monthly health & wellness stipend Weekly virtual social events and annual company retreats Work-from-home stipend

Benefits

* Platinum level medical insurance 100% covered by Turing
* $1,500 home office budget
* Unlimited PTO + 10 Federal Holidays
* 4% 401k employer match
* Dental & Vision insurance
* Turing Swag
* Travel to meet with our team yearly (pending pandemic)

Turing Labs is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Turing Labs considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Turing Labs is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

Join Staff Management | SMX as our next SDG Manager

This position requires:

**Salary: Competitive**

**Travel: 60%-75% Travel within the United States**

The transition into partnership can be made, or broken, by the experience. As our next SDG Manager, you will be in integral part of the team responsible for ensuring that this highly complex, highly technical period in the developing relationship is implemented flawlessly. Ability to travel extensively within the US, with possible international travel, is required.

Working to bring the dedicated onsite Staff Management team to operational readiness, you will establish the long term processes and procedures related to our new client relationships.

**CLIENT RELATIONSHIP MANAGEMENT**

Develop relationships with the appropriate client contacts in their area of responsibility to understand and fulfill client expectations and resolve issues in a timely manner. Develop and deliver presentations for client on-boarding process requirements and project updates.

**RECRUITING** **& ONBOARDING**

Responsible for conducting interviews, orientations and implementation and execution of an advertising campaign. Conduct new hire training in their assigned area of expertise for the permanent management team member.

**ASSOCIATE MANAGEMENT**

Responsible for shift management, training, safety and client relations. Perform general operations duties in the areas of payroll, safety, training, audits and compliance. Handle associate relations activities, communications and investigations.

**Experience:**

· Bachelor's Degree (B.A. or B.S.) from an accredited college or university or equivalent work experience in call centers, warehouse, distribution and / or manufacturing environments

· At least 2 years of customer service and / or client relations experience

· Bilingual competency (English and Spanish) a plus

· Valid US passport or ability to secure a US passport

· Strong knowledge of MS Office software: Excel, Outlook, PowerPoint, Word

**Our Culture:**

We're in the business of people, so support and teamwork are important to us. We power some of North America's leading companies by putting people to work in distribution, fulfillment and manufacturing jobs. We'll find you a place where you'll gain experience, knowledge and skills through hands-on learning, where you can succeed and grow, and where your hard work will be recognized.

People of all personalities, backgrounds and talents succeed with us. There's a reason so many of our associates and employees stay with us for a long time. We foster a diverse and inclusive culture where every employee has an opportunity to contribute and grow while meeting the changing needs of the marketplace. We take pride in what we do because what we do matters - to our families, our communities and each other.

\#LI-AC1

TrueBlue was founded on the idea of connecting people and work. We work with businesses to provide the workforce solutions they need to succeed. Publicly traded since 1998, TrueBlue provides a talented workforce of over 600,000 people and partners with more than 100,000 companies around the world through three segments: PeopleReady, PeopleManagement and PeopleScout.

• PeopleReady provides on-demand and skilled labor for retail, manufacturing, warehousing, logistics, energy, construction, hospitality, and ports & terminals industries.

• PeopleManagement (Staff Management, SIMOS, Centerline) provides on-premise contingent staffing and on-premise management in the light-industrial sector and beyond.

• PeopleScout provides high-volume permanent employee (RPO) recruitment process outsourcing and management of outsourced service providers to a global workplace.

TrueBlue continues to broaden its service offerings, reaching more markets, and offering greater technology and innovation to benefit employers, staff and contingent workers.

What we do at TrueBlue is simple - we put people to work and change lives every day.

Using your education, experience, and expertise, you will perform Unit Deployment Manager (UDM) duties IAW AFI 10-403, AFI 10-401, AFI 10-244, the Installation Deployment Plan (IDP) and related MAJCOM supplements ensuring assigned personnel are qualified and ready to meet Air Expeditionary Force requirements. This will include:

• Planning, organizing, and overseeing unit level deployment activities
• Ensuring personnel readiness
• Performing analysis activities
• Complete pre-deployment and readiness training schedules
• Complete in & out-processing checklists
• Update Designed Operational Capability (DOC), briefings, and meeting minutes
• Providing technical guidance and recommendations to leadership regarding unit deployment program
• Support Universal Joint Task List and the Air Force Universal Task List Mission Essential Task List (METL) development and/or research
• Provide data for and/or complete monthly ART updates; DRRS/AF-IT reports; Unit Type Codes (UTC) package development; personnel deployment folders; continuity binders;
• Other duties as assigned

Minimum Requirements:

• Directly related professional and/or military experience
• Trained on the Deployment Readiness Reporting System (DRRS), Air Expeditionary Force (AEF) Reporting Tool (ART), Air Force-Input Tool (AFIT), the Commanders Toolkit (CCTK), the Aeromedical Services Information Management System (ASIMS), and the Unit Classification View (UCV) application
• Ability to travel in support of unit exercises, readiness reporting, and UDM requirements
• Active TS/SCI clearance is required

Full-Time e mployees have a choice of 3 different medical plans, 1 medical supplement plan, 2 different dental plans and vision coverage. All plans are ala carte, so you can choose what fits for you and your family.

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (FSA)
• 401(k) Matching Program
• 11 Paid Holidays
• Paid Time off (PTO)
• Short-Term Disability and Long-Term Disability paid for by MOSAIC
• Term Life Insurance
• Training and Career Development Reimbursement Opportunities
• Referral Incentive Program

At MOSAIC Technologies Group each team member is a key player. MOSAIC provides consulting and technical services to Government and commercial clients in the areas of management, mission and technology. We know the value of our talent, and we work to provide challenging opportunities for each member that will cultivate careers as well as develop people. Our familial environment, competitive salary and benefits are a few of the ways that we take care of our people. If you believe in supporting your community, growing your career and working with committed colleagues then join us. MOSAIC wants you in the family.

MOSAIC is an EEO/Affirmative action employer and is committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.