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The differences between deployment specialists and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a deployment specialist and a technical support specialist. Additionally, a deployment specialist has an average salary of $66,108, which is higher than the $48,667 average annual salary of a technical support specialist.
The top three skills for a deployment specialist include asset management, troubleshoot and computer system. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.
| Deployment Specialist | Technical Support Specialist | |
| Yearly salary | $66,108 | $48,667 |
| Hourly rate | $31.78 | $23.40 |
| Growth rate | 10% | 10% |
| Number of jobs | 72,110 | 157,425 |
| Job satisfaction | - | 4.6 |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 50% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
In the information technology industry, a deployment specialist is in charge of designing and developing deployment systems, ensuring efficiency and smooth workflow. First and foremost, they must identify the company or the client's needs in order to conceptualize plans. They must also perform research and analysis, gather and analyze data, establish guidelines, create test structures, analyze existing systems, and implement solutions against problem areas. Furthermore, a deployment specialist must maintain an active communication line with staff for a smooth and efficient workflow.
A technical support specialist is responsible for assisting customer's and businesses' concerns and system issues by performing troubleshooting and remote solutions. These specialists must have extensive knowledge of system applications, including software and hardware database to handle complex processes that might affect the end user's experience or the business' daily operations. Technical support specialists should maintain excellent communication skills to guide the client and business on solving network problems. They must also document concerns and progress promptly for reference and quality checks.
Deployment specialists and technical support specialists have different pay scales, as shown below.
| Deployment Specialist | Technical Support Specialist | |
| Average salary | $66,108 | $48,667 |
| Salary range | Between $43,000 And $99,000 | Between $30,000 And $76,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Rhode Island | New Jersey |
| Best paying company | Alere | Meta |
| Best paying industry | Telecommunication | Finance |
There are a few differences between a deployment specialist and a technical support specialist in terms of educational background:
| Deployment Specialist | Technical Support Specialist | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 50% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between deployment specialists' and technical support specialists' demographics:
| Deployment Specialist | Technical Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 76.6% Female, 23.4% | Male, 75.4% Female, 24.6% |
| Race ratio | Black or African American, 12.1% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 54.7% American Indian and Alaska Native, 0.4% | Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |