What does a deployment specialist do?
In the information technology industry, a deployment specialist is in charge of designing and developing deployment systems, ensuring efficiency and smooth workflow. First and foremost, they must identify the company or the client's needs in order to conceptualize plans. They must also perform research and analysis, gather and analyze data, establish guidelines, create test structures, analyze existing systems, and implement solutions against problem areas. Furthermore, a deployment specialist must maintain an active communication line with staff for a smooth and efficient workflow.
Deployment specialist responsibilities
Here are examples of responsibilities from real deployment specialist resumes:
- Recruit, hire and manage local crew to install new workstations and or software upgrades.
- Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
- Activate network connectivity throughout campus for wireless and LAN.
- Image PC's using PXE boot server.
- Upgrade ram and install SCSI hot swap hard drives.
- Handle the TCP/IP troubleshooting and configuration.
- Remedy, SharePoint, etc . )
- Network IP, DNS, connectivity troubleshooting issues.
- Maintain an existing LAN running Novell and NT.
- Import and maintain SharePoint lists for team activity tracking.
- Solve and escalate issues which pertain to customer satisfaction.
- Administer Sharepoint database to update and track deployment project progress.
- Connect computers to new network switches and network wall drops.
- Configure IP settings, including DNS suffix and name servers.
- Keep detail records of all computers, printers and IP addresses.
Deployment specialist skills and personality traits
We calculated that 7% of Deployment Specialists are proficient in Asset Management, Troubleshoot, and Computer System. They’re also known for soft skills such as Customer-service skills, Listening skills, and Problem-solving skills.
We break down the percentage of Deployment Specialists that have these skills listed on their resume here:
- Asset Management, 7%
Will conduct periodic asset discovery and auditing of assets to ensure their accountability and reconcile with the Asset Management Database.
- Troubleshoot, 5%
Managed computer and user accounts in Microsoft Active Directory to troubleshoot problems.
- Computer System, 4%
Worked with a Federal Agency in order to upgrade their Computer Systems.
- Customer Satisfaction, 4%
Exceeded issue-resolution targets and achieved exemplary customer satisfaction scores, consistently delivering top quality service and achieving project goals and expectations.
- Technical Troubleshooting, 4%
Performed technical troubleshooting, and remote pc troubleshooting to all clients and management staff.
- PC, 4%
Created customized Pocket PC Excel spreadsheets to enhance the efficiency of accurately tracking new and obsolete equipment.
"asset management," "troubleshoot," and "computer system" are among the most common skills that deployment specialists use at work. You can find even more deployment specialist responsibilities below, including:
Customer-service skills. The most essential soft skill for a deployment specialist to carry out their responsibilities is customer-service skills. This skill is important for the role because "computer support specialists must be patient and sympathetic." Additionally, a deployment specialist resume shows how their duties depend on customer-service skills: "provide tier 2 and 3 on-call customer support by troubleshooting and resolving technical issues with microsoft products. "
Listening skills. Many deployment specialist duties rely on listening skills. "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation.," so a deployment specialist will need this skill often in their role. This resume example is just one of many ways deployment specialist responsibilities rely on listening skills: "communicated between various departments compiling extensive records to meet migration project deadlines. "
Problem-solving skills. This is an important skill for deployment specialists to perform their duties. For an example of how deployment specialist responsibilities depend on this skill, consider that "support workers must identify both simple and complex computer problems, analyze them, and solve them." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a deployment specialist: "design and develop hr application systems and solutions based on identified requirements using coldfusion. ".
Speaking skills. deployment specialist responsibilities often require "speaking skills." The duties that rely on this skill are shown by the fact that "support workers must describe the solutions to computer problems in a way that a nontechnical person can understand." This resume example shows what deployment specialists do with speaking skills on a typical day: "addressed all user inquiries and issues with new pc's. "
Writing skills. A commonly-found skill in deployment specialist job descriptions, "writing skills" is essential to what deployment specialists do. Deployment specialist responsibilities rely on this skill because "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." You can also see how deployment specialist duties rely on writing skills in this resume example: "developed training materials that include adobe captivate presentations, adobe connect and script writing for distance learning sessions. "
The three companies that hire the most deployment specialists are:
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Compare different deployment specialists
Deployment specialist vs. Senior information technology specialist
A senior information technology specialist is responsible for handling technology systems and network issues, ensuring the efficiency and optimal performance of the database by configuration and improving network infrastructures. Senior information technology specialists also design computer systems and applications to support business functions and operations, depending on the requirements and budget limitations. They create resolution reports for reference and recommend strategic techniques to prevent the reoccurrence of defects and malfunctions. A senior information technology specialist must have excellent communication and technical skills, especially in responding to the end-users' inquiries and concerns about the servers.
There are some key differences in the responsibilities of each position. For example, deployment specialist responsibilities require skills like "asset management," "troubleshoot," "user data," and "hr." Meanwhile a typical senior information technology specialist has skills in areas such as "customer service," "database," "project management," and "lifecycle management." This difference in skills reveals the differences in what each career does.
Senior information technology specialists really shine in the energy industry with an average salary of $117,267. Comparatively, deployment specialists tend to make the most money in the telecommunication industry with an average salary of $88,136.The education levels that senior information technology specialists earn slightly differ from deployment specialists. In particular, senior information technology specialists are 4.1% more likely to graduate with a Master's Degree than a deployment specialist. Additionally, they're 0.4% more likely to earn a Doctoral Degree.Deployment specialist vs. Information systems specialist
An Information Systems Specialist is responsible for supporting and developing the database system of an organization. They are responsible for designing and implementing information systems, developing prototypes, and maintaining hardware and software operations. They build information security to protect the computer system against a threat. Information System Specialists must have good communication and analytical skills to adapt to different organizational needs.
Each career also uses different skills, according to real deployment specialist resumes. While deployment specialist responsibilities can utilize skills like "asset management," "customer satisfaction," "redeployment," and "user data," information systems specialists use skills like "customer service," "data analysis," "data entry," and "strong analytical."
Information systems specialists earn a higher average salary than deployment specialists. But information systems specialists earn the highest pay in the manufacturing industry, with an average salary of $75,326. Additionally, deployment specialists earn the highest salaries in the telecommunication with average pay of $88,136 annually.In general, information systems specialists achieve similar levels of education than deployment specialists. They're 0.8% more likely to obtain a Master's Degree while being 0.4% less likely to earn a Doctoral Degree.What technology do you think will become more important and prevalent for deployment specialists in the next 3-5 years?
Babak Beheshti Ph.D.
Dean, Professor, New York Institute of Technology
-We will be witnessing a more widespread commercial deployment of 5G in 2020. With the implementation of the Standalone 5G devices based on the 3gpp release 16, we should be seeing the more robust mobile broadband deployment of 5G, wider availability of 5G smartphones, and a push towards an all 5G Network in select urban areas around the world.
-Significant growth in AI-based technologies, from face recognition and voice recognition to business intelligence and market predictions. As machines and deep learning algorithms get integrated into many applications, many industries will undergo substantial changes. AI systems will continue to interact with our phones; cars will interpret and analyze their surroundings and intelligently drive themselves. Online vendors will monitor our browsing habits, and Google decides what kind of search results to give us, based on who it thinks we are.
Deployment specialist vs. Information technology specialist
An Information Technology Specialist, also known as a Computer Professional or IT Specialist, is responsible for the computer support of an establishment or individual. Most of the duties require extensive and proactive knowledge of Information Technology, such as in the aspects of network and systems administration, security and information, hardware and software management, troubleshooting, and more. The tasks of an IT Specialist are diverse. It is not limited to installation or activation, as it also involves monitoring, management, and analyzation.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a deployment specialist is likely to be skilled in "asset management," "customer satisfaction," "pc," and "redeployment," while a typical information technology specialist is skilled in "customer service," "database," "system software," and "provides technical support."
Information technology specialists make a very good living in the technology industry with an average annual salary of $84,905. On the other hand, deployment specialists are paid the highest salary in the telecommunication industry, with average annual pay of $88,136.Most information technology specialists achieve a similar degree level compared to deployment specialists. For example, they're 0.0% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.Deployment specialist vs. Computer specialist
A computer specialist's responsibilities typically revolve around installing and repairing computer hardware and software. They meet with clients to identify their needs, examine and troubleshoot equipment, perform upgrades, and discuss the extent of repairs or replacements to clients. In a company setting, a computer specialist is in charge of overseeing an array of equipment, conducting regular maintenance checks, and performing corrective measures as needed. Furthermore, they must provide technical support, all while implementing the company's policies and regulations.
Even though a few skill sets overlap between deployment specialists and computer specialists, there are some differences that are important to note. For one, a deployment specialist might have more use for skills like "asset management," "customer satisfaction," "technical troubleshooting," and "pc." Meanwhile, some responsibilities of computer specialists require skills like "data entry," "desk support," "mac," and "sql. "
Computer specialists enjoy the best pay in the professional industry, with an average salary of $78,107. For comparison, deployment specialists earn the highest salary in the telecommunication industry.computer specialists reach similar levels of education compared to deployment specialists, in general. The difference is that they're 1.9% more likely to earn a Master's Degree, and 0.4% more likely to graduate with a Doctoral Degree.Updated January 8, 2025
