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Deployment technician lead skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical deployment technician lead skills. We ranked the top skills for deployment technician leads based on the percentage of resumes they appeared on. For example, 15.2% of deployment technician lead resumes contained technical support as a skill. Continue reading to find out what skills a deployment technician lead needs to be successful in the workplace.

15 deployment technician lead skills for your resume and career

1. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how deployment technician leads use technical support:
  • Provide post migration technical support Accomplishments NA Skills Used Windows OS migration Data transfer AD group policy administration McAFee EPO enforcement/administration
  • Provide technical support as a technical liaison to company employees and consultants by troubleshooting and repairing hardware and software issues.

2. Computer System

Here's how deployment technician leads use computer system:
  • Install computer systems, setting up Internet connections, and installing and setting up software application when needed.
  • Manage teams of technicians deploying and migrating computer systems for Wells Fargo Advisors offices across the country.

3. Desktop Support

Here's how deployment technician leads use desktop support:
  • Provided superior desktop support as senior tech contracted in deploying thousands of computers systems that captured new revenue for the company.
  • Assist end users with desktop support during the post-migration phase of deployments.

4. Network Printers

Here's how deployment technician leads use network printers:
  • Installed new peripherals, configured large Xerox network printers, configured check printer, imaged desktop computer, and configured software.
  • Replace many desktop computers with Cisco VXC 6215 Thin Clients and Windows 7, configure user's network printers.

5. Technical Issues

Here's how deployment technician leads use technical issues:
  • Worked closely with the business units after the deployment to address technical issues
  • Provided analysis for research and resolution of technical issues, managed problem tickets and facilitated daily technical and product support meetings.

6. Technology Deployment

Here's how deployment technician leads use technology deployment:
  • Hired as MO4 with Increasing responsibilities and promotions to Lead Technology Deployment Analyst (MO6)

7. Windows XP

Here's how deployment technician leads use windows xp:
  • Play the lead tech role to upgrade computers for the UBS Finance and Banking from Windows XP to Windows 7.
  • Imaged all IBM desktops computers with Microsoft Windows XP Professional using ghost software with a standard HISD image.

8. TCP/IP

Here's how deployment technician leads use tcp/ip:
  • Transfer data using crossover cable network Transfer data using crossover cable network protocols such as TCP/IP and NETBUI.
  • Performed troubleshooting in the areas of modem communications, printer configurations and internet protocols such as HTTP, FTP and TCP/IP.

9. Migration Procedures

Here's how deployment technician leads use migration procedures:
  • Trained new technicians in migration procedures.

10. SCCM

Here's how deployment technician leads use sccm:
  • Utilized SCCM to deploy Office 2010 with regional language customization requirements.
  • Used Windows Server 2012 SCCM to install missing user software.

11. User Data

Here's how deployment technician leads use user data:
  • Used Z-Backup to copy end user data before migrating to new machine or operating system.
  • Migrated old PC user data to new PC using Dell specific data migration tool.

12. Escalate

Escalation occurs when a client's requests cannot be met by a general assistant or clerk and must be passed on to a manager. However, escalation could also come about within a larger corporation involving smaller team groups; if a serious error was made by one of these groups, the error may immediately be brought to the group manager's attention to ensure the project is completed.

Here's how deployment technician leads use escalate:
  • Research and troubleshoot technical problems for deployments and escalate, if needed, to other IT departments.
  • Solve and escalate issues which pertain to customer satisfaction.

13. OS

In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.

Here's how deployment technician leads use os:
  • Developed fully automated desktop deployment with unattended installation of NT 4.0 OS, application delivery and inventory management through ZEN Works.
  • Analyzed network packet information and computer OS system data to identify and characterize anomalies on networks.

14. Epic

Epic is a private healthcare company which developed and continues to provide a software intended for healthcare professionals and the organization and management of medical records. It is by far one of the largest in its field, with over 50% of patients having a medical record present in their system. Patients, as well as clinics and various medical professionals and facilities are all able to use this system to keep medical history and information safe and easy to reach, alter, and share with the necessary people.

Here's how deployment technician leads use epic:
  • Image, Configure, Secure, manage, and deploy new equipment for EPIC Roll out.
  • Deployed computers, printers, and backup power sources with related electronic peripherals to support EMR software (EPIC).

15. Data Migration

Here's how deployment technician leads use data migration:
  • Install and configure new workstations using Dell Data Migration Tool by following and enforcing company procedures and standards.
  • Execute IT support with hard drive back up and data migration from old PC to new PC.
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List of deployment technician lead skills to add to your resume

Deployment technician lead skills

The most important skills for a deployment technician lead resume and required skills for a deployment technician lead to have include:

  • Technical Support
  • Computer System
  • Desktop Support
  • Network Printers
  • Technical Issues
  • Technology Deployment
  • Windows XP
  • TCP/IP
  • Migration Procedures
  • SCCM
  • User Data
  • Escalate
  • OS
  • Epic
  • Data Migration
  • Deployment Project
  • Asset Management
  • Post Deployment
  • Legacy Equipment
  • Network Connectivity
  • POS
  • Deployment Process
  • Thin Clients
  • Software Applications
  • Lotus Notes
  • Service Delivery
  • Network Support
  • Migration Process
  • HR

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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