A department manager is responsible for monitoring the operations of the assigned department, ensuring the maximum productivity and optimal performance of the staff. Department managers also coordinate with business partners, clients, and customers, as well as identifying business opportunities to drive more revenues and increase profitability. They handle department budgets and maintain the proper allocation of resources to support project management and deliverables. A department manager must have excellent communication and leadership skills, managing the staff's needs, and providing excellent support.

Dept Manager Responsibilities

Here are examples of responsibilities from real dept manager resumes representing typical tasks they are likely to perform in their roles.

  • Manage application process and hiring of employees for seasonal photography business.
  • Maintain a neat, well groom appearance including impeccable personal hygiene, hair restraint and minimal jewelry that meet company standards.
  • Experience with photography including DSLR formats and small to large format film processes.
  • Process merchandise information through store computer system, POS register system and complete all require paperwork.
  • Perform fast and efficient computerize cash register/credit card POS operations, cash accountability, and drive control.
  • Assist in several other departments throughout store, such as electronics, jewelry, automotive, apparel and sporting goods.
  • Serve as chefs' main point of contact throughout the demos, ensuring they are happy and things run smoothly.
  • Monitor payroll budget, schedule staff efficiently to capitalize sales opportunities and accommodate store traffic.
  • Provide practical instruction to customers concerning the use of various hardware utilization and problem solving.
  • Create comprehensive, interactive 3D environments, often integrating them with a variety of cutting-edge hardware simulators.
Dept Manager Traits
Communication skills shows that you are able to relay your thoughts, opinions and ideas clearly to those around you.
Leadership skills directly correlate with a person's ability to lead others toward success or an accomplishment.
Management skills directly correlate with a person's ability to communicate and lead others while being able to solve problems..

Dept Manager Job Description

Perhaps the hardest question to answer when deciding on a career as a dept manager is "should I become a dept manager?" You might find this info to be helpful. When compared to other jobs, dept manager careers are projected to have a growth rate described as "as fast as average" at 6% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a dept manager by 2028 is 150,600.

Dept managers average about $34.17 an hour, which makes the dept manager annual salary $71,078. Additionally, dept managers are known to earn anywhere from $42,000 to $120,000 a year. This means that the top-earning dept managers make $78,000 more than the lowest earning ones.

It's hard work to become a dept manager, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming an assistant manager/manager training, assistant manager/merchandise, assistant grocery manager, and assistant manager retail.

Dept Manager Jobs You Might Like

Dept Manager Resume Examples

Dept Manager Skills and Personality Traits

We calculated that 24% of Dept Managers are proficient in Customer Service, Procedures, and Sales Floor. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.

We break down the percentage of Dept Managers that have these skills listed on their resume here:

  • Customer Service, 24%

    Provided customer service, including anticipating customer needs, suggesting alternatives and problem solving, and engaged in loss prevention education.

  • Procedures, 7%

    Assisted in internal auditing of company inventory including the responsibility of training employees in proper procedures of inventory maintenance.

  • Sales Floor, 6%

    Stock sales floor-count register-resolve customer complaints-give direction to associates in my areas-work with associates to reach goals

  • Pallet Jack, 6%

    Cash handling, cashiering, inventory, unloading trucks, and using pallet jacks.

  • Sales Goals, 5%

    Establish individual sales goals and departmental benchmarks, monitor progress and implement performance management techniques as needed.

  • Inventory Control, 4%

    Maintained weekly inventory control reports and records with a semi-annual physical inventory.

"customer service," "procedures," and "sales floor" aren't the only skills we found dept managers list on their resumes. In fact, there's a whole list of dept manager responsibilities that we found, including:

  • Communication skills can be considered to be the most important personality trait for a dept manager to have. According to a dept manager resume, "top executives must be able to communicate clearly and persuasively" dept managers are able to use communication skills in the following example we gathered from a resume: "maintained cleanliness and store's appearance strengthened interpersonal and communication skills established and maintained positive customer relations"
  • While it may not be the most important skill, we found that many dept manager duties rely on leadership skills. This example from a dept manager explains why: "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." This resume example is just one of many ways dept managers are able to utilize leadership skills: "provide input to hr and store leadership regarding appropriate discipline and/or discharge. "
  • Management skills is also an important skill for dept managers to have. This example of how dept managers use this skill comes from a dept manager resume, "top executives must shape and direct the operations of an organization" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "planned daily work schedules/assignments, tracked productivity/loss prevention, and maintained a balanced budget through effective cost management. "
  • A thorough review of lots of resumes revealed to us that "problem-solving skills" is important to completing dept manager responsibilities. This resume example shows just one way dept managers use this skill: "top executives need to identify and resolve issues within an organization" Here's an example of how this skill is used from a resume that represents typical dept manager tasks: "lead on all physical inventories, cycle counts, issue resolution and process improvement. "
  • Yet another important skill that a dept manager must demonstrate is "time-management skills." Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals. This is clearly demonstrated in this example from a dept manager who stated: "follow deadlines and procedures for company paperwork, and vendor paperwork. "
  • See the full list of dept manager skills.

    We've found that 32.0% of dept managers have earned a bachelor's degree. Furthermore, 3.6% earned their master's degrees before becoming a dept manager. While it's true that some dept managers have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every four dept managers did not spend the extra money to attend college.

    Those dept managers who do attend college, typically earn either a business degree or a accounting degree. Less commonly earned degrees for dept managers include a general studies degree or a criminal justice degree.

    Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a dept manager. We've found that most dept manager resumes include experience from SiteOne Landscape Supply, United Natural Foods, and Coborn's. Of recent, SiteOne Landscape Supply had 15 positions open for dept managers. Meanwhile, there are 14 job openings at United Natural Foods and 5 at Coborn's.

    View more details on dept manager salaries across the United States.

    Some other companies you might be interested in as a dept manager include Walmart, Nordstrom, and Enterprise Rent-A-Car. These three companies were found to hire the most dept managers from the top 100 U.S. educational institutions.

    The three companies that hire the most prestigious dept managers are:

      What Assistant Manager/Manager Trainings Do

      An assistant manager/manager of training performs various support tasks to assist with maintaining smooth workflow operations, learning management skills along the way. They participate in setting goals and guidelines, establishing timelines and budgets, liaising with internal and external parties, delegating responsibilities among staff, and monitoring the daily operations, solving issues and concerns should there be any. They also perform clerical tasks such as organizing files, preparing and processing documents, handling calls and correspondence, and running errands as needed.

      In this section, we take a look at the annual salaries of other professions. Take assistant manager/manager training for example. On average, the assistant manager/managers training annual salary is $37,834 lower than what dept managers make on average every year.

      While their salaries may differ, one common ground between dept managers and assistant manager/managers training are a few of the skills required in each craft. In both careers, employees bring forth skills like customer service, sales floor, and sales goals.

      As far as similarities go, this is where it ends because a dept manager responsibility requires skills such as "procedures," "pallet jack," "new merchandise," and "jewelry." Whereas a assistant manager/manager training is skilled in "food preparation," "training programs," "safety procedures," and "food safety." So if you're looking for what truly separates the two careers, you've found it.

      On average, assistant manager/managers training reach similar levels of education than dept managers. Assistant manager/managers training are 2.0% more likely to earn a Master's Degree and 0.0% more likely to graduate with a Doctoral Degree.

      What Are The Duties Of an Assistant Manager/Merchandise?

      Assistant managers for merchandise are employees who oversee the supplies in the company's stores. They are usually employed in companies that run retail stores. Assistant managers for merchandise are responsible for their stores' supplies, stocks, and inventory. They ensure that their inventories are well-stocked. They are also responsible for approving purchase requisitions to ensure that the store never runs out of supplies. They plan for the daily needs of the store. They also prepare for high volume or peak days and anticipate the needs of the store. As such, they order enough supplies to cover for such days. They also manage store employees and ensure that they are properly trained.

      Now we're going to look at the assistant manager/merchandise profession. On average, assistant managers/merchandise earn a $20,233 lower salary than dept managers a year.

      Not everything about these jobs is different. Take their skills, for example. Dept managers and assistant managers/merchandise both include similar skills like "customer service," "sales floor," and "sales goals" on their resumes.

      While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that dept manager responsibilities requires skills like "procedures," "pallet jack," "jewelry," and "cycle counts." But an assistant manager/merchandise might use skills, such as, "action plans," "retail sales," "key performance indicators," and "stock room."

      When it comes to the differences in education between the two professions, assistant managers/merchandise tend to reach similar levels of education than dept managers. In fact, they're 3.2% more likely to graduate with a Master's Degree and 0.0% more likely to earn a Doctoral Degree.

      How an Assistant Grocery Manager Compares

      An assistant grocery manager assists managers in maintaining the smooth operations of a grocery store. They work together with the manager in developing and executing plans to reach sales targets, managing staff, and ensuring that customers get optimal services. They also perform clerical support tasks such as preparing and processing documents, organizing files, handling calls and correspondence, liaising with suppliers, and reviewing regular reports. Furthermore, in the absence of the manager, an assistant grocery manager assumes their responsibility in overseeing operations to ensure an efficient workflow.

      The third profession we take a look at is assistant grocery manager. On an average scale, these workers bring in lower salaries than dept managers. In fact, they make a $27,051 lower salary per year.

      While looking through the resumes of several dept managers and assistant grocery managers we discovered that both professions have similar skills. These similarities include skills such as "customer service," "sales floor," and "pallet jack," but they differ when it comes to other required skills.

      Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from dept manager resumes include skills like "procedures," "payroll," "jewelry," and "cycle counts," whereas an assistant grocery manager might be skilled in "grocery department," "food safety," "osha," and "grocery stores. "

      When it comes to education, assistant grocery managers tend to earn similar education levels than dept managers. In fact, they're 0.9% less likely to earn a Master's Degree, and 0.3% less likely to graduate with a Doctoral Degree.

      Description Of an Assistant Manager Retail

      An assistant retail manager is responsible for monitoring daily store operations, managing and delegating staff's tasks, and ensuring the cleanliness and orderliness of the store's facilities. Assistant retail managers supervise the adequacy of the store's inventory, create purchase requests, and inspect store displays. They also assist customers with their inquiries and concerns, resolve complaints, and process item replacements and refunds as needed. An assistant retail manager must have excellent communication and organizational skills, especially in maintaining the overall store performance to reach sales goals and objectives.

      Assistant managers retail tend to earn a lower pay than dept managers by about $37,063 per year.

      While their salaries may vary, dept managers and assistant managers retail both use similar skills to perform their jobs. Resumes from both professions include skills like "customer service," "sales floor," and "sales goals. "

      Each job requires different skills like "procedures," "pallet jack," "jewelry," and "cycle counts," which might show up on a dept manager resume. Whereas assistant manager retail might include skills like "retail management," "retail sales," "retail operations," and "sales reports."

      Assistant managers retail earn a higher salary in the retail industry with an average of $43,493. Whereas, dept managers earn the highest salary in the retail industry.

      Assistant managers retail reach similar levels of education when compared to dept managers. The difference is that they're 3.0% more likely to earn a Master's Degree more, and 0.2% more likely to graduate with a Doctoral Degree.