What does a deputy chief information officer do?
A deputy chief information officer oversees the daily staff operations at a company's information technology department. Similar to a manager, they are also in charge of setting priorities, delegating responsibilities, supervising the planning and implementation of data security systems, monitoring supplies, and negotiating with external parties for technology procurement, building positive relationships along the way. They also have to conduct regular evaluations, identify potential risks and concerns, and participate in solving issues when any arise. Moreover, a deputy chief information officer empowers staff to reach goals and implements company standards and policies.
Deputy chief information officer responsibilities
Here are examples of responsibilities from real deputy chief information officer resumes:
- Manage the CIO budget in support of operations and serve as the CIO in his absence.
- Manage the cloud computing / data center approaches and unify communication strategies for operational excellence capabilities meeting the program requirements.
- Establish and introduce enterprise architecture models into the organization to support continual expansion of the infrastructure.
- Develop a strategy for audits, compliance checks and external assessment processes for internal/external auditors, PII, HIPAA and FERPA.
- Lead review and finalization of application architecture, infrastructure architecture and software management process.
- Develop CIO's service catalog for application support including negotiate service level agreements establishing customer expectations.
- Assist medical offices in choosing HIPAA compliant infrastructure and implementing best practices for electronic and policy-base security and privacy.
- Provide operational oversight and services for the above reference information security management processes, as well as incident management and others.
- Exceed company security requirements by championing the implementation of PCI standards and compliance by driving network security and intrusion prevention measures.
- Exceed company security requirements by championing the implementation of PCI standards and compliance by driving network security and intrusion prevention measures.
Deputy chief information officer skills and personality traits
We calculated that 10% of Deputy Chief Information Officers are proficient in Oversight, CIO, and Architecture. They’re also known for soft skills such as Analytical skills, Business skills, and Organizational skills.
We break down the percentage of Deputy Chief Information Officers that have these skills listed on their resume here:
- Oversight, 10%
Direct supervision of six directors, with oversight of seventy-five-member technical infrastructure organization, responsible for computing facilities, computational platforms.
- CIO, 8%
Developed CIO's service catalog for application support including negotiated service level agreements establishing customer expectations.
- Architecture, 7%
Analyzed, documented and realigned systems and network architecture interconnecting approximately 2,000 servers and 3,000 workstations across locations for consolidated footprint.
- Ciso, 6%
Ensured that the Office of the CISO was well organized and optimally functioning.
- Service Delivery, 6%
Implemented monthly agency listening sessions to understand service delivery, SLA and review project execution.
- Network Infrastructure, 4%
Introduced firm wide software and hardware upgrade including network infrastructure.
"oversight," "cio," and "architecture" are among the most common skills that deputy chief information officers use at work. You can find even more deputy chief information officer responsibilities below, including:
Analytical skills. One of the key soft skills for a deputy chief information officer to have is analytical skills. You can see how this relates to what deputy chief information officers do because "it managers must analyze problems and consider and select the best ways to solve them." Additionally, a deputy chief information officer resume shows how deputy chief information officers use analytical skills: "directed global systems infrastructure, supporting all erp, web portals, databases, and proprietary applications. "
Business skills. Many deputy chief information officer duties rely on business skills. "it managers must develop and implement strategic plans to reach the goals of their organizations.," so a deputy chief information officer will need this skill often in their role. This resume example is just one of many ways deputy chief information officer responsibilities rely on business skills: "defined and executed dod strategic management plan contingency business operations and systems metrics. "
Organizational skills. Another skill that relates to the job responsibilities of deputy chief information officers is organizational skills. This skill is critical to many everyday deputy chief information officer duties, as "some it managers must coordinate the work of several different it departments to make the organization run efficiently." This example from a resume shows how this skill is used: "provide strategic direction and change the organizational structure to one which is more agile and adaptive to change. "
Communication skills. For certain deputy chief information officer responsibilities to be completed, the job requires competence in "communication skills." The day-to-day duties of a deputy chief information officer rely on this skill, as "it managers must explain their work to top executives and give clear instructions to their subordinates." For example, this snippet was taken directly from a resume about how this skill applies to what deputy chief information officers do: "have direct responsibility for the oversight and direction for all digital and analog communications lines and circuits. "
Leadership skills. Another crucial skill for a deputy chief information officer to carry out their responsibilities is "leadership skills." A big part of what deputy chief information officers relies on this skill, since "it managers must lead and motivate it teams or departments so that workers are efficient and effective." How this skill relates to deputy chief information officer duties can be seen in an example from a deputy chief information officer resume snippet: "assumed full cio responsibilities (and other departmental operational and it security leadership roles) during absence. "
The three companies that hire the most deputy chief information officers are:
- BAE Systems2 deputy chief information officers jobs
- Danbury Hospital2 deputy chief information officers jobs
- City of Houston2 deputy chief information officers jobs
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Compare different deputy chief information officers
Deputy chief information officer vs. Service delivery manager
A service delivery manager is primarily responsible for overseeing department operations, ensuring everything is running smoothly and that all customers receive optimal services. They are also responsible for performing technical tasks such as addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and performing corrective measures. They also have clerical duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and adhering to deadlines. Furthermore, as a manager, it is essential to lead and encourage the team, all while prioritizing customer satisfaction.
These skill sets are where the common ground ends though. The responsibilities of a deputy chief information officer are more likely to require skills like "oversight," "architecture," "ciso," and "nist." On the other hand, a job as a service delivery manager requires skills like "cloud," "customer service," "customer satisfaction," and "client facing." As you can see, what employees do in each career varies considerably.
Service delivery managers earn the highest salaries when working in the finance industry, with an average yearly salary of $102,592. On the other hand, deputy chief information officers are paid more in the transportation industry with an average salary of $140,996.service delivery managers tend to reach lower levels of education than deputy chief information officers. In fact, service delivery managers are 8.9% less likely to graduate with a Master's Degree and 2.5% less likely to have a Doctoral Degree.Deputy chief information officer vs. Systems manager
A systems manager is responsible for monitoring the operations of the information technology department, evaluating staff performance, developing strategic procedures to maximize productivity, and identifying business opportunities that would generate more revenues and profitability for the company. Systems managers inspect company networks to ensure the efficiency of the technology systems, conducting regular diagnostic tests, and installing upgrades to boost optimization. A systems manager must have excellent knowledge of the technology industry, as well as a strong command in programming languages and system codes to maintain the security of the company's database.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that deputy chief information officer responsibilities requires skills like "oversight," "cio," "architecture," and "ciso." But a systems manager might use other skills in their typical duties, such as, "customer service," "patients," "data entry," and "client facing."
Systems managers may earn a lower salary than deputy chief information officers, but systems managers earn the most pay in the technology industry with an average salary of $116,351. On the other hand, deputy chief information officers receive higher pay in the transportation industry, where they earn an average salary of $140,996.Average education levels between the two professions vary. Systems managers tend to reach lower levels of education than deputy chief information officers. In fact, they're 10.4% less likely to graduate with a Master's Degree and 2.5% less likely to earn a Doctoral Degree.Deputy chief information officer vs. Chief deputy
A data manager is responsible for monitoring the efficiency of the company's technology systems and network infrastructures. Data managers ensure the safety and security of the databases to avoid unauthorized access that may pose risks for business operations. They assist the technology team in developing data management protocols and smooth navigation of the network systems. A data manager must have excellent knowledge of the technology industry, as well as having a strong command on system codes and programming languages, to immediately identify inconsistencies, and perform troubleshooting to fix these discrepancies.
The required skills of the two careers differ considerably. For example, deputy chief information officers are more likely to have skills like "cio," "architecture," "ciso," and "service delivery." But a chief deputy is more likely to have skills like "policy development," "human resources," "financial reports," and "technical assistance."
Chief deputies earn the highest salary when working in the finance industry, where they receive an average salary of $151,936. Comparatively, deputy chief information officers have the highest earning potential in the transportation industry, with an average salary of $140,996.Most chief deputies achieve a similar degree level compared to deputy chief information officers. For example, they're 3.6% less likely to graduate with a Master's Degree, and 3.3% less likely to earn a Doctoral Degree.Deputy chief information officer vs. Data manager
Types of deputy chief information officer
Updated January 8, 2025
