Deputy director full time jobs - 60 jobs

Deputy Director Division: Homeland Security/E.M.A./911 Contact Name: Tammy Smoke, SHRM-CP, PHR Contact Email: [email protected] Contact Phone: ************ Contact Fax: ************ Date Posted: 11/14/2025 Position Location: 783 Irving Wick Drive West, Heath, Ohio 43056 Position Description: Duties: * Demonstrates regular and predictable attendance. * Promotes and maintains positive and effective working relationships and promotes good public relationships as a representative of Licking County Government. * Assigns work and evaluates employee performance; receives and resolves employee issues according to established guidelines; approves timesheets and leave requests; schedules shifts and ensures coverage for call offs; recommends and/or issues corrective action as necessary. Participates in interviewing and makes recommendations for hiring of employees in conjunction with the 911 Coordinator and EMA Director. Actively involved in employee and/or labor relations and contract negotiations. * Ensures that the 911 Coordinator is in compliance with state and federal rules for PSAP operations. * Point of contact for employees call-offs for the specific shift that is being supervised. Coordinates filling shifts and ensures it is filled. * Develops and manages the 911 Center budgets. Monitors Expenditures. * Recommends contracts and agreements to the EMA Director in relation to the 911 Center. * Oversees, maintains and updates a variety of dispatch records as required; Ensures current licensures for the department are in compliance with Federal Communications Commission (FCC) regulations. * Develops short- and long-term plans and strategies for Enhanced 911 and communications.Promote awareness among the citizens of the district as to the use of the 911 emergency telephone system. Coordinates with all law enforcement, fire and medical agencies in all matters pertaining to the 911emergency telephone system, and provides periodic informational updates to all local jurisdictions and local agencies. * Oversees, monitors and maintains a variety of dispatch equipment including computer-aided dispatch (CAD) system, automated telephone system, and radio system; works with other County/City staff and outside agencies to ensure systems are working properly. Monitors new developments within the communications industry and recommends updates to the system as enhancements are developed. * Researches, investigates and resolves inquiries, concerns and complaints sensitive in nature. * Assesses needs and makes recommendations for training to Shift Supervisor/Training and QA and assists in the development of training. * Acts as the liaison between the 911 Center and County/City Fire, EMA and related personnel on technical issues. * Researches, investigates and resolves inquiries, concerns and complaints. Keeps 911 Coordinator advised as necessary. * Acts as departmental designee for Public Record Requests. * In emergency situations may back up 911 dispatchers. May be assigned EMA duties during planned or unplanned events. * Meets all job safety requirements and all applicable PERRP safety standards that pertain to the essential functions of the position and all agency safety procedures. * Remains informed of current developments and procedures pertinent to duties; may be required to attend seminars/training. Program: 911 Operations Brief Description: Manages and oversees the day to day operations of the Licking County Regional Communications Center (LCRCC)/911 Center. Ensures the County is in compliance with all federal, state, and local laws pertaining to the LCRCC. Identifies areas of improvement and implements changes to be in compliance with federal, state and local laws. Job Prerequisites: Minimum Qualifications: Bachelor's Degree from a four-year college or university; and three (3) to five (5) years related experience and/or training; a minimum of two (2) years supervisory experience; or equivalent combination of education and experience. Additional Qualifications (Agency/Dept. Qualifications): Management experience in a dynamic environment. Prior Dispatch experience preferred. Leadership. Organizational ability. Proficiency in Microsoft Word, Excel and other related software. Computer Aided Dispatch Systems* Consoles and tone boards and paging systems* Minor computer programming is essential. Effective written and oral communication skills. Contributes to building a positive team environment and applies conflict resolution skills as necessary. Possesses excellent interpersonal and multi-tasking skills. Ability to manage a fast pace, potentially stressful environment. Ability to be covered under the county fleet vehicle liability insurance policy. Ability to obtain and maintain certifications listed below. CERTIFICATES, LICENSES, REGISTRATIONS Law Enforcement Automated Data System (LEADS) Certified (must acquire within 30 days of hire) CPR, PRO-QA, EMD, EPD & EFD Certification* FEMA IS100, 200, 300, 400, 700 & 800 FEMA Professional Development Series & Advanced Professional Development Series (APS)* Emergency Numbers Professional (preferred) Valid Ohio Driver's License * may be acquired after hire and within six (6) months of employment may be acquired after hire and within one (1) year of employment * may be acquired after hire and within two (2) years of employment Application Procedure: Submit completed application, resume and cover letter to the Licking County Human Resources Department, 20 South Second Street, 3rd Floor, Newark, Ohio 43055. Applications can be obtained in person in the Human Resources Department between 8:00 a.m. and 4:30 p.m. daily or printed from the web site at ********************** Applications can be submitted directly online or e-mailed to [email protected] or faxed to ************. Compensation: Salary: $90K+ based on experience About UFA: Licking County is an Equal Opportunity Employer. Job Type: Full Time Pay Type: Salary

Chief of Programs (Deputy Director 6) - PN: 20035962 (260000DN) Organization: Behavioral HealthAgency Contact Name and Information: Jennifer Valentine (*******************************) Unposting Date: OngoingWork Location: James A Rhodes Office Tower 11 30 East Broad Street 11th Floor Columbus 43215-3430Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: Commensurate with education/experience Schedule: Full-time Work Hours: 8:00am to 5:00pm - Monday - Friday (FLEX) Classified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Executive LeadershipTechnical Skills: Budgeting, Business, Organizational Development, Planning and Development, Policy DirectionProfessional Skills: Building Consensus, Building Trust, Consultation, Leading Others, Organizing and Planning, Visionary Thinking Agency OverviewChief of ProgramsDeputy Director 6Who we are:At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.DBH Values:Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused) Collaborative (Approachable, Reasonable, Transparent) Value DrivenInnovative (Yes Before No) Strong Sense of UrgencyOur team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued.The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the health and well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team.Job Description Please note: Effective October 1, 2025, the Ohio Department of Mental Health & Addiction Services has transitioned to its new name-the Ohio Department of Behavioral Health. This change reflects our continued commitment to providing comprehensive, person-centered care that addresses the full range of behavioral health needs for Ohioans. All positions and services now fall under the Ohio Department of Behavioral Health as we move forward in serving individuals, families, and communities across the state.What you'll do at DBH:The Deputy Director / Chief of Programs serves as a senior executive leader responsible for the strategic direction, oversight, and performance of all external programs and services. This role advances the agency's mission by leading high-impact programming across community and family resiliency, prevention, treatment, workforce development, criminal justice, and recovery. The position defines program strategy, establishes standards, ensures compliance with federal and state laws, and evaluates program effectiveness to drive measurable outcomes and continuous improvement.As a key member of the executive leadership team, the Deputy Director provides strong organizational leadership and business acumen, guiding programmatic bureaus and staff toward strategic goals while embedding accountability, efficiency, and results-driven practices into program management, contracts, and vendor oversight. This role leads complex, cross-functional initiatives, applies disciplined project management, and supports a culture aligned with departmental values.The Deputy Director / Chief of Programs also serves as a trusted advisor and technical resource to Boards, service providers, and stakeholders, offering programmatic and fiscal guidance while maintaining stewardship of public funds. The role collaborates on funding recommendations, reviews and analyzes legislation, and communicates with stakeholders and partners to strengthen service delivery and ensure transparency. Acting on behalf of the Director when assigned, the Deputy Director represents the agency before governing bodies and public officials, coordinates with state, federal, and local partners, and contributes to policy development, planning, and public communication efforts.Key Responsibilities ✅Lead and oversee all external programs and services to achieve agency goals Establish program strategy, standards, and compliance with federal and state requirements Supervise programmatic bureaus and senior staff, including performance management Direct fiscal and budgetary oversight and collaborate on funding recommendations Apply business acumen to program operations, contracts, and outcome measurement Lead key agency initiatives and cross-functional projects Serve as a resource to Boards and providers on programmatic and fiscal matters Review and analyze legislation impacting agency programs Represent the agency and act on behalf of the Director as assigned This is an hourly position and is exempt from the bargaining units, with a pay range of 46 on the E2 Exempt Pay Range Schedule. Normal working hours are Monday through Friday, 8:00am to 5:00pm (Flexible Schedule).Unclassified pursuant to Ohio Revised Code 124.11(A)(9).Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsPosition QualificationsThere are no minimum qualifications for this position; however, preferred experience and knowledge includes:Experience serving in a Deputy Director, Assistant Director, Division Director, or equivalent executive leadership role.Demonstrated experience directly supervising senior leaders, managers, or multiple programmatic teams, including performance management and staff development.Background in behavioral health, public health, human services, fiscal management, or criminal justice systems.Experience working within state or local government or publicly funded systems.Demonstrated success in policy development, legislative analysis, or regulatory implementation. Demonstrated success in developing metrics and articulating regularly reported outcomes.Primary Job Skill: Executive LeadershipTechnical Skills: Business, Budgeting, Planning & Development, Policy Direction, Organizational DevelopmentProfessional Skills: Building Consensus, Building Trust, Consultation, Leading Others, Organizing and Planning, Visionary ThinkingRequired Educational TranscriptsOfficial transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution's website will not be accepted. DBH reserves the right to evaluate the academic validity of the degree-granting institution.Supplemental InformationApplication ProceduresTo be considered for this position, you must apply online through this posting website (careers.ohio.gov). We no longer accept paper applications. When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. We will not give credit for your qualifications, experience, education, and training in the job selection process if there is no evidence provided on your application. In addition, “see resume” is not a substitution for completing supplemental questions. Answers to the supplemental questions must be fully supported by the work experience/education sections of your application. You may check the status of your application by signing into your profile on this website (careers.ohio.gov). We will communicate with you through the email you provided in your profile and job application. Be sure to check your email regularly.Background Check NoticeThe final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.Rule 5122-7-21, “Background check on applicants,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Behavioral Health.If you require a reasonable accommodation for the application process, assessment &/or interview, please contact Andrew Seifert, EEO/ADA Administrator at *************************** or ************.All final applicants tentatively selected for this class will be required to submit to urinalysis to test for illegal drug use prior to appointments. An applicant with a positive test shall not be offered employment.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Act as a force multiplier for the COO by ensuring priorities are advanced, time is focused on the highest-impact areas, and voice is amplified internally and externally. Lead critical initiatives, manage special projects, and orchestrate COO responsibilities & engagements so she can operate at peak effectiveness. *What you'll be doing (ie. job duties):* * Lead special projects for areas the COO personally oversees. * Serve as a swiss army knife for solving any problem. * Prep the COO for all key engagements and decisions, and when needed act as her stand-in. * Proactively resolve problems, and deal with issues before they get to COO. * Develop compelling content and narratives for the COO for internal and external consumption (company presentations, investors presentations, external interviews and appearances, key meetings etc.). * Act as a trusted advisor to the COO and leadership, elevating insights and analysis on company operations, key management decisions and other areas. *What we look for in you (ie. job requirements):* * BA / BS degree or equivalent practical experience * 4+ years of experience in management consulting and/or in a business operations, strategy or product role at a high growth technology company * Strong analytical, and problem solving and interpersonal skills * Exceptional communication skills (written and verbal) * Comfort working in a high growth, constantly changing environment *Nice to haves:* * Entrepreneurial experience or at an earlier stage high growth technology company * Demonstrated interest in crypto and a passion for advancing our mission Job #: P73157 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $176,035-$207,100 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com

Job Description Director Of Operations for our EMS Facility Compensation: $60,000 - $130,000 Annual Salary Benefits: Medical, dental, vision, life insurance, long-term and short-term disability insurance and 401K with a match program, PTO. Are you passionate about making a difference in the lives of others? We are looking for a Director Of Operations for our EMS Facility who prides themselves on a positive attitude and dedication to providing top-notch service. We are offering COMPETITIVE PAY with AMAZING BENEFITS and great WORK LIFE BALANCE. If this is something you are looking for, we'd love to have you on board! Position Description: We are looking for a dedicated Director Of Operations for our EMS Facility in Columbus, OH. This is a full-time, in-person position, Monday - Friday 9am - 5pm Qualifications of the Director Of Operations: Bachelor's degree minimum; preferred fields include business administration, finance, accounting, data analytics, healthcare administration, or related areas. Advanced degrees (MBA, MHA) are advantageous but not required. Leadership: Strong managerial and operational skills. Finance: Background in budgeting, financial reporting, and resource allocation. Data Analytics: Experience with healthcare data systems and analytics. Healthcare Exposure: EMS or clinical experience is a plus, but strong managerial or technical skills are also valuable. Technical Skills: Proficiency in data management tools, financial software, and analytics platforms preferred. Soft Skills: Leadership, communication, strategic planning, crisis management, and collaboration abilities are essential. Responsibilities of the Director Of Operations: Oversee daily operations including finance, budgeting, and accounting for the ambulance or EMS service Manage data analytics and technology systems to optimise efficiency, compliance, and patient care outcomes Lead staffing, training, and performance oversight aligned with regulatory and quality assurance standards Collaborate with healthcare providers, public safety agencies, and community partners Develop and implement policies, financial plans, and performance metrics Ensure compliance with healthcare regulations, billing, and reporting requirements Manage procurement and vendor relationships related to technology and service delivery Use data-driven decision-making to improve operational effectiveness and patient services If you're a skilled and compassionate Director Of Operations looking for a challenging and rewarding opportunity with our EMS Facility we want YOU to apply! #CLINICAL

Director of Operations - 2505319 Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at **************** for more information. D.R. Horton, Inc. is currently looking for an Director of Operations. The right candidate will be responsible for assisting the Division President develop the operating plans for the division. Directs and coordinates the day-to-day business operations to ensure the achievement of the division's business objectives. Essential Duties and Responsibilities include the following. Other duties may be assigned. Works with the Division President to establish the business plan and goals for division profitability and growth Works with the Division President to oversee all operations of the division, including administration, production, organizational development, and product design Review operations and performance of the different aspects of the division. Works with Division President to take corrective action as deemed necessary to achieve goals Focus daily on processes and procedures to maximize resources to meet division goals and objectives Promote an atmosphere of accountability that focuses on quality and customer satisfaction Foster environment and processes to create repeat customers Recognize talent, recruit, retain and motivate a team across all functions required to run a successful division Ensure the management staff receives adequate functional data, assistance and service from staff groups/departments Oversee the Purchasing, Estimating, Design, and Permitting Departments Establish production and quality control standards, develop budget and cost controls, obtain data regarding types, quantities, specifications, and delivery dates of products ordered Determine responsibilities of assigned organization and staff positions to accomplish business objectives Build strategic relationships and a network of business contacts Ensure all employees represent D.R. Horton, Inc. and the division professionally to the public and local government offices Ensure division compliance with all company policies and procedures and enforce all established standards Work with Division President to provide counsel, guidance and coaching to the management staff in developing their personal management, capabilities and professional skills Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company Supervisory Responsibilities Directly manages two or more employees in the Operations Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications Education and/or Experience Bachelor's degree in Construction, Business Management or related field from a four-year college or university Seven to ten years related experience, homebuilding experience Must have a vehicle and a valid driver's license Basic accounting or finance knowledge Demonstrated strong managerial and leadership background, providing a successful record of setting, establishing and meeting goals Possess exceptional interpersonal, written and verbal communication skills Ability to train, mentor and motivate Proficiency with MS Office and email Preferred Qualification Must be motivated to succeed and focus on execution Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Dental and Vision 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life & Disability Insurance Vacation, Sick, Personal Time and Company Holidays Multiple Voluntary and Company provided Benefits Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo Job: Operations Primary Location: Ohio-Columbus Organization: Home Builder Schedule: Full-time Job Posting: Dec 12, 2025, 6:00:00 AM

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. * Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. * Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients * Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. * Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. * Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. * Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. * Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. * Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. * Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. * Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. * Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. * Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures * Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations * Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects * Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives * Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software * Spoken and written fluency in English * This position requires use and exercise of independent judgment * Flexible to work evening, weekends and/or holidays as needed EDUCATION AND EXPERIENCE CRITERIA: * BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required * A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required * A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required PAY RANGE: $83,638 - $119,482 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

We're seeking an Executive Director, Transformation & Servicing Innovation to join our dynamic team. This is a critical role that will serve as a strategic partner to the Head of Servicing Operations and the Head of AI Strategy and Transformation, shaping the future of how we operate. As the Executive Director of Transformation & Servicing Innovation within the Transformation & Servicing Innovation team, you will be at the forefront of a pivotal period of strategic evolution, responsible for leading significant transformation across a massive 12,000+ Full-Time Equivalent organization, primarily composed of call center and back office agents. You will dramatically enhance our client service capabilities, instill a culture of continuous improvement, and champion innovative new ways of working, with a strong focus on leveraging cutting-edge Artificial Intelligence. This is more than just a leadership position; it's an opportunity to be the primary orchestrator of our Servicing Operations' transformation portfolio. You will bridge the gap between bold strategic vision and flawless operational execution, ensuring our client services remain at the pinnacle of efficiency, effectiveness, and customer satisfaction. If you thrive in complex environments, are a master influencer, and possess a relentless promote for impactful delivery, this role offers an unparalleled chance to make a profound impact on our Consumer and Community Banking client base and thousands of our front-line specialists. Job Responsibilities Define and Drive Strategic Transformation: Collaborate closely with leadership to identify and prioritize high-impact opportunities within Servicing Operations. Develop and execute a comprehensive transformation roadmap, with a strong focus on becoming an AI-enabled organization ready for future ways of working. Translate high-level goals into actionable initiatives, establishing clear, measurable KPIs. Champion AI and Emerging Technologies: Lead the strategic direction for leveraging AI, agentic capabilities, and large language models (LLMs) to unlock significant operational efficiencies and reshape future work practices within Servicing Operations. Orchestrate Transformation Initiatives: Take ownership as the central point of contact for Servicing Operations' transformation portfolio. Strategically organize and drive a robust portfolio of initiatives, ensuring rigorous tracking, on-time and on-budget delivery, and seamless integration into business operations. Lead Cross-Functional Change: Act as a local champion and primary integrator, fostering a culture of innovation and continuous improvement. Build strong coalitions across all organizational levels, effectively communicating the "why" behind changes, celebrating successes, and proactively mitigating resistance. Identify & Implement Operational Enhancements: Utilize data and analytics to pinpoint inefficiencies and areas for optimization within servicing operations. Champion the adoption of emerging technologies to boost productivity, elevate customer experience, and strengthen operational resiliency. Mitigate Risk & Ensure Compliance: Proactively identify and manage risks associated with transformation initiatives. Ensure unwavering compliance with regulatory, operational, and organizational policies throughout all changes to processes and systems. Foster Cross-Team Collaboration: Partner with Servicing Operations leaders, front-line managers, staff, and CCB Ops & Product Teams to uncover pain points, inform opportunities, and secure prioritization for AI and innovative solutions. Develop Data-Driven Business Cases: Create compelling, data-driven business cases for each proposed initiative, quantifying potential impacts across cost, expense savings, risk mitigation, and both customer and employee experience. Enhance Transparency & Buy-in: Establish routines to improve transparency of cross-firm initiatives within Servicing Operations. Provide regular, credible reporting on transformation progress to key strategic stakeholders, proving the value of our investments and ensuring strong buy-in from leadership and staff for smoother adoption of new technologies and processes. Drive Leadership Alignment & Representation: Report directly to the Head of Customer Service Strategy, Customer Experience, and Performance Excellence, with dotted line accountability into the Head of AI Strategy & Transformation Office. Act as a key representative for the Servicing Organization in senior leadership meetings, articulating and advancing Operations-led strategic initiatives through impactful executive-level presentations. Required qualifications, skills, and capabilities 15 years of progressive leadership experience with a strong focus on large-scale business transformation and operational excellence. Demonstrated expertise in large-scale client service environments (10,000+ employees), particularly within call centers and investigation operations, understanding their unique challenges and opportunities. Proven management consulting background with extensive experience in strategic problem-solving, organizational design, process re-engineering, and complex change management. Deep expertise in leading and driving organizational change, including cultural transformation, technology adoption, and workforce evolution. Strong track record of leveraging technology (especially AI/ML) to significantly improve efficiency, customer satisfaction, and operational performance. Exceptional strategic thinking and analytical skills, capable of translating complex data into actionable insights and strategic recommendations. Robust technology and operations knowledge, including expertise in policy, procedures, risk, and controls. Bachelor's degree required. Flexibility to travel as needed. Preferred qualifications, skills, and capabilities Master's degree in Business Administration, Engineering, or a related field is highly preferred;

JobID: 210694416 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $142,500.00-$225,500.00 Are you looking to shape the future of operational excellence and efficiency? Interested in leading transformation and growth? If so, join our team today! Asset Based Lending Originations is a team within Specialty Operations in Wholesale Lending, responsible for originating all syndicated and bilateral transactions for Corporate Investment and Commercial Banks. As the the Asset Based Lending Operations (ABL) Executive Director, you will lead a team that works closely with ABL sales, customers, bankers, risk, legal, and other stakeholders to onboard ABL client transactions. You will be at the forefront of intelligent automation, driving digitization and operational innovation to deliver measurable outcomes and support Asset Based Lending strategic objectives. Job responsibilities * Strategic Leadership & Collaboration: Develop a strategic plan to recruit and build a highly visible, client-facing, global operations team. Oversee partnerships across multiple stakeholders, using your deep understanding of business success factors and data to define and manage Objectives and Key Results (OKRs), Key Performance Indicators (KPIs), and metrics. * Business Analysis & Solution Delivery: Direct strategy and execution of business analysis activities to deliver actionable insights and solutions, influencing cross-departmental strategies, decisions, and readiness for automation initiatives. * Senior Stakeholder Engagement: Collaborate with senior management and stakeholders to resolve complex problems, making broad decisions that impact operational efficiency and growth. * Operational, Financial, and Technical Oversight: Manage operational, financial, and technical activities, including budgeting and business planning, while ensuring adherence to firm standards, controls, and governance for Asset Based Lending originations operations. * Capability Assessment & Roadmap Development: Assess and build intelligent automation capabilities within the organization, collaborating with technology teams to establish the operating model and develop a strategic roadmap for capability growth and development. * Team Leadership: Manage team members and key resources directly or indirectly, holding accountability for operational success and fostering a culture of continuous improvement and innovation. Develop talent within the team through effective learning plans, training, coaching, and ongoing support. Required qualifications, capabilities, and skills * 10+ years of experience (or equivalent expertise) in leading operations and/or large-scale business transformation. * Bachelor's degree. * Experience in commercial lending transactions and loan documentation. * Strong influencing and communication skills with all levels of stakeholders, building strong partnerships to deliver results. * Relevant process management experience, including analyzing as-is business processes, mapping process flows, analyzing complex data, recommending improvements, and implementing them using industry-standard practices and tools. * Ability to lead in a continuously changing and agile business environment. * Inclusive, supportive leadership with the ability to collaborate across functional teams; lead across boundaries and realize the benefits of a globally diverse workforce. * Proven ability to make decisions and advise others with a strong understanding of business risk implications. * Extensive business and technical expertise, with advanced problem-solving methodologies focused on analyzing complex operating models, anticipating issues, and leveraging technology. * Demonstrated experience applying advanced knowledge of at least one intelligent automation application. Preferred qualifications, capabilities, and skills * MBA or Master's degree * Advanced skills with a broader understanding of business analysis, design, development, testing, and deployment

Status: Full-Time, Exempt Reports To: General Manager Be Part of the Legacy. Build the Future of Easton. Easton Town Center is one of the nation's most recognized retail and mixed-use destinations-an environment that blends world-class experiences, hospitality, design, and placemaking. We are looking for a Director of Operations who thrives in complex environments, leads with vision and precision, and understands the art and science of operational excellence. This is not a back-of-house, behind-the-scenes role. This is a frontline leadership position responsible for shaping how millions of guests, hundreds of tenants, and multiple stakeholders experience Easton every day. You will protect and enhance one of the most iconic properties in the Midwest-its infrastructure, its beauty, its efficiency, and its long-term value. If you lead with intention, innovate with purpose, and want your work to be seen, felt, and appreciated across an entire city-within-a-city, this role is for you. What You'll Lead Operational & Team Leadership You will guide a team of managers across Maintenance & Repair, Operational Services, Infrastructure & Preventative Maintenance, and Grounds & Landscaping-bringing clarity, alignment, and momentum to a 24/7 operation. Build and develop strong leaders and bench strength. Drive accountability, safety, and performance. Set KPIs that matter-and deliver results that last. Property & Asset Operations You will oversee every system that keeps Easton running smoothly, reliably, and beautifully. Garages, surface lots, life safety, HVAC, plumbing, electrical, escalators/elevators, and fleet. Full preventative maintenance programs and smart work order practices. Routine inspections that uphold Easton's signature standard of excellence. Capital Planning & Major Systems You are the strategic mind behind multimillion-dollar decisions that protect Easton's long-term health. Create and manage capital plans for HVAC, roofing, roadways, electrical, and other infrastructure. Ensure major projects are scoped, bid, and executed flawlessly. Partner closely with Development and Tenant Coordination on projects happening in a live, high-profile environment. Grounds, Landscaping & Environmental Stewardship Easton's outdoor environment is one of its most defining features. You'll shape its beauty and sustainability. Landscaping strategy, seasonal displays, furnishings, irrigation, and exterior amenities. Snow/ice removal, sweeping, stormwater, and cleanliness standards. Support initiatives that reduce waste and conserve water/energy. Vendor, Contract & Association Management You will manage mission-critical vendor relationships and ensure seamless collaboration with the Easton Association. Oversee RFPs, scopes of work, compliance, and scheduling. Ensure safety, insurance, and overnight protocols are consistently enforced. Support ARC reviews, lighting standards, inspections, and reporting. Financial Performance & Data-Driven Decisions Lead CAM and capital budget development and forecasting. Approve purchasing and monitor budget performance. Use work order analytics, utility data, and inspection trends to optimize operations and control costs. Safety, Risk & Emergency Preparedness Ensure proper documentation of incidents, inspections, and corrective actions. Support risk mitigation programs. Partner with Public Safety during weather events, outages, or life safety situations. Tenant, Guest & Stakeholder Relations You are a critical bridge between Operations and the guest/tenant experience. Resolve tenant operational issues quickly and professionally. Communicate property updates and construction impacts. Collaborate with Guest Experience & Marketing to ensure Easton always looks and feels exceptional. Systems, Technology & Innovation Optimize work order systems, BAS, and property technologies. Identify process improvements and implement best practices. Enhance reporting, recordkeeping, and communication systems. What You Bring Bachelor's degree required; preferred in Business, Engineering, Construction, Facilities, or similar. 7-10 years of progressive operations/facilities/property management leadership. Experience in large-scale, campus-style, mixed-use, or public-facing environments is a strong plus. Proven ability to lead managers and 24/7 operational teams. Expertise with capital planning, vendor management, budgeting, and construction/tenant coordination. Tech-savvy with Excel, Outlook, work order platforms, and building automation systems. Competencies That Drive Success Strategic thinking with flawless execution Leadership that elevates people and operations Service mindset with a guest and tenant focus Strong financial and business acumen Collaboration, influence, and professional communication Problem solver with creativity and resilience Meticulous attention to detail Work Environment This role is dynamic-you will move seamlessly between office spaces, mechanical rooms, rooftops, garages, exterior grounds, and active construction zones. You should be comfortable with varying weather conditions, heights, occasional noise, and walking a large campus daily. Physical requirements include regular talking/hearing, frequent walking and standing, and occasional lifting up to 25 pounds. Why Easton Because this role isn't just about maintaining a property-it's about leading one of the most well-known experiential environments in the country. Your impact will be visible, meaningful, and directly tied to Easton's continued status as a best-in-class destination. Other Notes This job description isn't exhaustive. Like Easton itself, the role will evolve-flexibility and adaptability are key.

Job Description Are you a proven B2B sales leader with experience building, coaching, and leading high-performing account management teams? Do you thrive in performance-driven environments where Client retention, growth, and team development define success? City Wide Facility Solutions of Columbus is seeking a Director of Operations to lead our Facility Solutions Managers and drive client satisfaction, retention, and revenue growth. This role owns the performance of our client portfolio, leads a team of revenue-generating managers, and ensures City Wide delivers exceptional service while achieving growth and profitability goals. This is an opportunity with a base salary of $80k+ and uncapped commission, designed for a leader who wants real impact and accountability. Who Are We: We are a management company in the building maintenance industry. We manage services on behalf of our building owners and property managers. If you are seeking an exciting career and are leader of people, City Wide offers you a unique opportunity to use your skill set to create the lifestyle and income doing exactly what you do today, but for yourself, rather than corporate America! Essential Functions Lead, develop, and manage a high-performing team of Facility Service Managers (FSMs) and operational staff, including hiring, training, and ongoing performance development. Oversee all aspects of operational and financial performance, including revenue growth, profitability, IC and temporary labor management, and expense control. Build and maintain strong client relationships to support retention above 90%, oversee new client startups, and ensure service excellence through regular building inspections and CRM data accuracy. Ensure vendor and Independent Contractor (IC) compliance, quality of service, and alignment with client scopes of work. Collaborate with sales to identify and drive cross-selling opportunities, with a focus on expanding non-janitorial services. Maintain a strong field presence by working alongside FSMs weekly, providing coverage as needed, and traveling within the market up to 50%. The City Wide team is committed to positively impacting the lives of everyone within the City Wide community of franchisees, clients, employees, contractors, and vendors. We believe everyone matters and being successful in life is not enough. We must also be significant! Requirements You are the Superstar we are looking for if you... Bachelor's degree or equivalent work experience, with 5+ years in operations, sales, or account management, including team leadership and increasing responsibility. Proven ability to build and manage client relationships, resolve conflicts, and lead teams to achieve performance goals. Strong communication skills, both verbal and written, with the ability to influence, coach, and develop others effectively. Skilled in time management, organization, and prioritization, with the ability to manage multiple tasks and see the "big picture." Demonstrated professionalism, a positive attitude, and a collaborative approach with clients and internal teams. Proficient in Microsoft Office Suite and experienced with CRM systems and departmental budgeting. High aptitude for learning, problem-solving, and improving systems through critical thinking and process awareness. Benefits City Wide Facility Solutions is pleased to offer a comprehensive and competitive compensation program that rewards talented employees for their performance. After meeting eligibility requirements, you will be eligible for: Medical, Dental, and Vision Insurance, 401(K) retirement savings plans. Job Type: Full-time Compensation Package: $80,000+ Annual Base Salary & Monthly Car Allowance & Monthly Commission & Quarterly Bonus Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at *************************************

REPLEX PLASTICS CHIEF OPERATING OFFICER / INTEGRATOR THE PERSON Are you energized by aligning teams, building culture, and turning vision into measurable results? Do you thrive in environments where methodology and execution meet, and where your leadership directly impacts the success of a company? Are you a strategic, people-driven leader with an owner's mindset? If you see yourself as a strong COO / Integrator who is ready to step into the top seat when the time comes then YOU could be the future of Replex Plastics! Our ideal COO / Integrator personifies: Integrity & Trustworthiness: This must come first. Without trust and integrity, none of the other qualities will matter, especially in a succession role. Financial Result Accountability: The COO / Integrator will be managing the P&L, budgets, and overall business health, so financial ownership is a top priority. A Cultural Champion: Protecting and driving culture is central to being the right COO / Integrator and future Visionary. It shows the business is more than numbers; it's about people. Original Thinking & Leadership: Once trust, financial accountability, and culture are locked in, innovation and leadership will move the business forward. High Energy: Energy is crucial, but it supports other factors than leading them. It's the engine that powers integrity, accountability, culture, and innovation. Our ideal COO / Integrator is a hands-on, accessible, and present leader who communicates clearly, gives and receives feedback openly, and guides the team with honesty, respect, and a balance of high energy and calm composure that inspires confidence even in tough situations. You're strategic and relationally driven, straightforward without sugarcoating, and grounded in integrity, trust, and accountability while maintaining a sense of humor that strengthens culture. With an open-door style, you empower others, avoid micromanagement, invite collaboration, and model empathy, decisiveness, perseverance, and positivity. As a proactive problem solver, you keep a pulse on the market, make concise decisions, and push for continuous improvement with an owner's mindset that drives both financial and cultural success. Above all, you lead by example, holding yourself and others to high standards of excellence, balancing efficiency with care and culture with results-executing today's vision while preparing to step into the role of Visionary leader of Replex Plastics in the near future. RESPONSIBILITIES The responsibilities of the COO / Integrator role include, but are not limited to: Business Operations & Financial Leadership Run day-to-day operations ensuring efficiency, profitability, and alignment with the Visionary's direction. Own the P&L: manage budgets, track results, and drive disciplined financial performance. Review monthly financial statements with the Visionary and approve annual budgets. Oversee labor hours, capacity planning, and resource allocation to maximize efficiency. EOS Leadership & Accountability Lead EOS meetings (Level 10s, quarterlies, and annuals). Provide LMA (Leadership, Management, Accountability) to the organization. Transition into running 1:1s with executive team leaders and drive accountability across departments. Streamline communication from the Visionary to the team through town halls and other touchpoints. Coach and encourage the executive team members towards their individual success. People & Culture Champion company culture, living and modeling Replex Plastics' core values. Partner with HR to oversee staffing decisions, leadership development, and employee engagement. Build onto “Replex University”, our platform for training and continuous learning. Serve as a cultural steward-trustworthy, approachable, and committed to employee growth, wellness, and success. Continuous Improvement & Systems Lead ERP system sourcing, implementation, and training for efficiency and scalability. Drive process improvements, ensuring consistency and alignment across functions. Evaluate and improve internal systems to support growth and accountability. Cross-Functional Leadership Lead the sales function on growth initiatives, pricing strategies, and customer management. Partner with Marketing on content creation for U.S. and international business lines with the aim to enhance the stream of desirable sales leads. Work with Operations leadership to drive efficiency, quality, and profitability. Coordinate with Accounting to enhance KPI and financial reporting, automating routine tasks and highlighting actionable insights. Strategic Growth & Partnerships Develop annual sales forecasts and long-term growth plans. Manage the joint venture in Mexico (Skylight Design) and support global market expansion. Lead planning and execution of new product development projects. Review and approve key contracts, vendor agreements, and trade credit applications. Decision-Making & Investments Partner with the Visionary on capex and strategic investment decisions. Manage strategic supplier relationships. Oversee purchasing of key raw materials. Ensure decisions are data-driven, timely, and aligned with company goals. ** This is a full-time, in-person position based in Mount Vernon, Ohio. ** QUALIFICATIONS Required 3+ years at the Director or VP level leading operations and cross-functional departments 3 years' minimum experience of P&L management at the $10M+ revenue level Direct experience managing 40+ employees with at least 5 direct reports Manufacturing operations background with a strong production understanding Hands-on experience with ERP systems, including implementation and daily use Completion of a Bachelor's degree or higher Preferred Experience leading at the C-suite level ERP training experience P&L management experience at $15-$20M scale Experience creating and sustaining strong partnerships with customers and vendors Industrial Sales experience with long-term client relationships Desired Mechanical or technical background Experience as an EOS Integrator Advanced certifications (Six Sigma, Lean, Black Belt, etc…) Familiarity with costing/pricing models Bachelor's degree in STEM related disciplines THE COMPANY - REPLEX PLASTICS Replex Plastics is an American based company, started in 1991, based out of central Ohio. We manufacture high quality, 3D optical plastic components from sheets using technologically advanced industrial thermoforming, physical vapor deposition, robotic painting, and CNC machining. We currently export to 13 different countries around the globe, accounting for 20% or more of our sales. We stand behind our products and don't leave customers unhappy. We minimize quality defect and errors by running all operations according to “The Replex Way Manual”, which is certified to ISO9001:2015 international standards. We enhance the ability for people to enjoy life by manufacturing products that increase their safety and security. We focus on making the world a brighter, safer and more sustainable place through the work we do every day WHY WORK WITH US? At Replex Plastics, you're not just stepping into a leadership role, you're stepping into the future. This is a rare opportunity to work alongside a seasoned Visionary, gain invaluable mentorship, and build toward one day running the company yourself. We're looking for someone who wants more than a job; we're looking for a leader who wants to make a legacy. Here's what makes Replex Plastics a unique place to grow your career: Autonomy & Trust - You'll have the freedom to lead with independence, make decisions, and drive results without being micromanaged. Employee-First Culture - We care deeply about our people, fostering a positive, supportive environment with high engagement and interaction at all levels. Continuous Learning & Growth - With Replex University and our commitment to career development, you'll always have opportunities to grow and improve. Mentorship & Leadership - You'll work directly with the Visionary, gaining firsthand knowledge and experience as you prepare to eventually step into that seat. A Winning, Profitable Team - We're a financially strong company with a track record of success, supported by a collaborative, high-performing executive team. Rewards & Recognition - From employee bonuses to team celebrations, we recognize and reward the contributions that drive our success. Future Opportunity - This role isn't just about today; it's about becoming the next Visionary leader of Replex Plastics. Core Values: Replex C.A.R.E.S. Continuous self-improvement and growth for everyone at Replex Plastics. Accountability for commitments made. This means we go the extra mile when we need to, so as to uphold the commitments we make to customers, employees and vendors. Relationships - We build trust through honesty and integrity. We want customers, employees and vendors for life. Excellence in everything we do. If we can't do the job with excellence, we will not do it at all. Service the customer above all else. At the end of the day, if we do not service our customers well, we will fail as a business. For this reason, we always put servicing the customer first in our priorities. Salary: 115K-150K + negotiable incentive based upon performance Benefits: Medical, Dental, Vision, 401K, PTO Do you see yourself as a future owner, not just an operator? If you're an entrepreneur at heart who's ready to lead a thriving company into its next chapter, we want to hear from you ! JOB CODE: Replex Plastics

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. **Position Summary** This Executive Medical Director - Medical Policy & Operations leads a team responsible for providing clinical expertise and business direction in support of medical management programs to promote the delivery of high quality, constituent focused medical care with a focus on clinical and payment policy. This leader collaborates in the development and execution of clinical and payment policies to ensure the accurate administration of plan benefits for medically appropriate services. This Executive Director works across Aetna in a highly collaborative partnership with multiple business units to drive better clinical and business outcome. **Required Qualifications** Background / Experience: Five (5) years or more of experience in clinical practice. Three (3) years or more of health plan/payor experience. Licenses: - Medical Director Board Certification is required - Active and current state medical license without encumbrances **Preferred Qualifications** Deep knowledge of Aetna Clinical and Payment Policy Deep experience with Aetna transactional tools including MedCompass, MedHok, CATS, ATV, TPS. Expertise in digital tools like FastKeys. Demonstrated ability to recruit, train, and retain Medical Directors Deep knowledge of Clinical Claim Review policy, procedure, and workflows. **Education** MD or DO **Pay Range** The typical pay range for this role is: $227,630.00 - $490,280.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. **Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ***************************************** We anticipate the application window for this opening will close on: 01/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Job DescriptionDescription: Job Title: LTL Operations Executive Division: Account Management Reports To: Senior Director of Account Management FLSA Status: Full-Time; Exempt The LTL Operations Executive role supports the day to day LTL freight operation. This individual will assist with processing shipments, resolving discrepancies, and managing key communication between internal teams and carriers. The role requires attention to detail, strong organizational skills, and the ability to learn transportation management systems. The ideal candidate will be proactive, customer-focused, and eager to develop their logistics expertise. ESSENTIAL DUTIES AND RESPONSIBILITIES Research, analyze, and resolve BOLs discrepancies through TMS and email. Dispute invalid or incorrect charges when necessary. Understand, organize, gather paperwork, and file/process freight claims with carriers. Provide customer operations with up-to-date market knowledge and changes through internal communication. Ability to quote and understand current rates and rate structures. Build and adjust LTL orders in TMS's (transportation management systems) at the request of customer operations. Managing LTL imports through Kanopi tool. Resolving reconsignments and rescues/ OSD's. Partner with other teams (customer, carrier, sales). Building and maintaining relationships with dispatchers through quality communication. Interface with Zipline technology/TMS vendors Understand, organize, gather paperwork to initiate claims process Improve basic LTL rating classification and processes knowledge. Requirements: REQUIRED SKILLS AND COMPETENCIES Thrives in a role where multi-tasking and problem-solving are the daily norm Is resourceful, proactive, and accountable Is customer-service oriented Can positively respond to change and adapt to new customers and business priorities Is open to new opportunities and responsibilities Is a team player Has a genuine interest in continuous learning Has strong communication and interpersonal relationship-building skills Can generate positive energy through trust-building interactions with prospects, clients and colleagues

**Who We Are** At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The Role** Are you ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives. But this position is about more than just maintaining the status quo. As a Customer Partner, you'll be at the forefront of driving proactive account growth. You'll focus on not only selling new offerings but also minimizing erosion in renewals, ensuring that our largest accounts continue to flourish and thrive. You won't just be a cog in the machine; you'll be a strategic mastermind responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most valuable accounts. With your sharp eye for identifying and qualifying new opportunities, you'll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer. Collaboration is key, and as a Customer Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every aspect flawlessly, from the initial prospecting stage to closing deals and beyond. Not only will you lead a number of Portfolio accounts, but you'll also be the driving force behind generating new opportunities and expanding existing work into larger scopes and new capabilities. By building a strong go-to-market pipeline with our partners, you'll join forces to pursue and conquer new deals, taking Kyndryl to unprecedented heights. You're not just an expert in our industry-you're an expert in the industry. With your deep knowledge of external best practices, you understand how they can impact our customers. By staying ahead of the curve, you'll continuously provide innovative solutions that position Kyndryl as a leader in the market. As an owner of the account P&L, you'll take charge of customer satisfaction, ensuring that our clients are not only happy but also successful. Integrity is at the core of everything you do, and you'll go above and beyond to ensure account compliance and maintain a stellar reputation. If you're ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management - then we can't wait to meet you. Join our team and let's make remarkable things happen together. Customer Success, Commercial Success, and Distinctive Expertise + Create, maintain and develop deep customer relationships to credibly build and maintain valued CxO relationships + Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult. Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals + Deliver on budget, owning revenue, profit/loss, and growth objectives + Ensure account profitability, leading operating margin improvement of existing business while generating profitable growth. Increases utilization and billability of resources assigned to their account + Generate opportunities, drives through to closure and expands existing work into larger scope and new capabilities; build a GTM pipeline with partners to jointly pursue and win deals + Demonstrate distinctive expertise. Build deep industry expertise and apply that expertise to help customers realize value + Own account P&L, drives customer satisfaction, and ensures account compliance by acting with integrity **Your Future at Kyndryl** Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. **Who You Are** You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. **Required Skills and Experience:** - 5+ years experience running account P&L - 5+years of experience managing sales process end-to-end - Deep knowledge of business and technology trends and industry best practices - Experience in one or more of the following industries: Manufacturing; Automotive; Chemical, Oil and Gas; Energy - Proven experience with revenue growth, cost, profitability, trends, and risks - Open minded and empathetic approach in relationships with customers - May be required to travel up to 50% **Preferred Skills and Experience:** - Bachelor's degree or Master's degree - Sales experience in technical solutions **Compensation:** The compensation range for the position in the U.S. is $127,320 to $229,200 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California: $140,040 to $275,040 Colorado: $127,320 to $229,200 New York City: $152,880 to $275,040 Washington: $140,040 to $252,120 Washington DC: $140,040 to $252,120 This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Being You** Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. **What You Can Expect** With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. **Get Referred!** If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Regional Director of Operations for Intellectual & Developmental Disabilities Services Salary: $85,000 Position Type: Full-time, exempt, salaried supervisor role. Scope of Role: Oversees the operations of a large region within a state with revenues of around $15 million. Key Responsibilities: Implements the strategic direction for operations and ensures alignment with the state business goals and objectives. Oversees the quality of services provided including implementing initiatives to improve quality. May manage a support functions team (e.g., HR, QA, Finance, health, maintenance, etc.). ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Leadership and Supervision: Oversight: Oversees implementation of operations and individual's supported service and supports for all service lines within a region of a state. Personnel: Provides leadership including direct supervision of Area Directors and/or Program Directors, and the regional support team; implements Sevita employee practices; oversees regional safety and workers' compensation implementation; approves involuntary terminations and reviews written warnings. Collaborates with Talent Acquisition (TA) team on regional hiring needs; instructs Area Directors to submit position request form. Recruits, hires, and interviews Area Directors; communicates all decisions on candidates to TA team. Consults with Area Directors and TA teams on hiring of Program Directors. Training: Monitors new hire retention and coaches Area and Program Directors on new hire training and onboarding to ensure new hires are set up for success; provides orientation, training, and guidance to Area Directors; delivers training as a facilitator as needed for team (i.e., state-wide initiatives); coaches ADs on ongoing training efforts. Financial Management: Management: Responsible for the financial performance of a regional business unit, reviews financial statements, oversees regional purchasing, understands and acts on all financial drivers with ability to interpret a P&L for their region with support from Finance, and ensures billing compliance and documentation. Overtime: Oversees regional overtime dashboard, including ensuring requisitions are open for aliases with overtime, high overtime utilizers are being monitored, etc.; implements strategies to manage overtime. Individuals' Served Funds Management: Safeguards individuals' funds and ensures compliance within region. Census Management: Marketing: Coordinates with marketing to fulfill collateral, social media, virtual tours, and other marketing needs within their regions. Referrals: Oversees relationship with state referral partners (MCOs, state referrals) and escalates potential issues (e.g., unresponsive case manager, etc.); approves referral decisions to admit individuals into our services, removing escalated barriers to serving individuals. Census Performance: Monitors census and referral dashboards, reviewing progress against census targets, analyzing admissions, discharges, and leave days trends, and ensuring timely and proactive response and thorough placement decision making; identifies and implements corrective actions to address census challenges in their regions (i.e., staffing/training need, referral/marketing need, process or system improvements, etc.). Growth and Development: Strategy: Implements the strategic direction for the region and ensures alignment with the state business goals and objectives; implements regional core growth strategy to increase volume; executes strategic plans to achieve growth targets. Scouting: Responds to local requests for proposals to address payer needs; identifies and participates in new start development initiatives as appropriate; and identifies potential acquisition partners. Stakeholder Relations: Program Stakeholders: Maintains and fosters relations with the community, referral partners, and funders. Government Relations: Maintains and fosters relations with local government authorities such as counties, regional centers and managed care contractors; coordinates, encourages, and bolsters engagement for their teams to participate in advocacy efforts (e.g., advocacy days, town halls, etc.); participates in provider association meetings; and lobbies on behalf of individuals receiving services and Sevita as appropriate Customer Service: Implements regional strategies to maintain and foster relations with individuals receiving services, families, and guardians; oversees implementation of individuals supported satisfaction surveys, and implements enhancement plans as appropriate. Compliance and Regulatory Management: Quality: Oversees regional quality enhancement and implementation plan, coordinating Sevita standards, licensing requirements and individuals supported needs; and oversees regional incident reporting. Incident Management: Oversees regional implementation of incident management protocol; ensures timely incident reporting and corrective action; reviews trends; develops and implements responses; and may assist with regional investigations. Licensing: Maintains licensing and compliance for regional services and supports; assures timely and accurate documentation; oversees regional implementation of Sevita compliance plan; and reviews correction orders and approves regional compliance plans. Health and Safety Management: Health and Safety Programs: Oversees development and implementation of regional health and safety programs for individuals receiving services and employees; directs supervision of nursing contracts and/or nurse supervisor as applicable. Environment: Directs regional maintenance program. Other: Performs other duties and activities as required, including backfilling roles under your supervision. SUPERVISORY RESPONSIBILITIES Manages and supervises Area Directors and/or Program Directors, and the regional support team and assigned personnel. Completes performance evaluations, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities. Minimum Knowledge and Skills required for the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. Education and Experience: Bachelor's degree and Master's degree in Business or Human Services, other education and experience as required by state. Seven to ten years of related experience with significant management experience in the human services industry. Certificates, Licenses, and Registrations: Licensure(s) as required by state. Other certification(s) and/or training(s) as required by the state and/or service line. Key Metrics: Region Revenue, EBITDA Census / Billable Units Occupancy (%) Referral Conversion (%) Fleet/Transportation Optimization (Improvement %) Budget Compliance (budget hours, census, expenses, purchasing, utilization, etc.) Customer Satisfaction Quality (TQS) Program Visits Employee Satisfaction/Engagement, Action Plan Progress and Improvement Turnover Individual Performance (L-H) Technology Adoption (%) Other Requirements: Travel as needed Physical Requirements: Medium Work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Addendum: CS New Jersey - Refer to: CS NJ Addendum - All Positions

The Christian Education Network (CEN) State Affiliate Director is responsible for overseeing the expansion of state partnerships, creation of a marketing strategy for network growth, developing school partnerships, providing accountability to state affiliates, and creating strategies for expanding the national scholarship granting organization (SGO) network. Reports to: CEN Executive Director Hours: Monday-Friday, 8:00am to 4:30pm Compensation: Full-time, Salaried/Exempt Location: CCV Office in Columbus, Ohio, with Occasional Statewide Travel Benefits: PTO (Paid Time Off), 10 Paid Holidays, Monthly Cell Phone Allotment, Mileage, Health, Vision, and Dental Insurance (CCV covers 75% of premium), Life Insurance, 3% Match on Retirement Plan Available after 1 Year Key Responsibilities Support the growth and expansion of CEN affiliate networks across the country. Cooperate with CEN Director to identify, onboard, and support state affiliate networks. Create systems for developing state networks, providing guidance for establishing state-level goals related to policy advocacy, SGO growth, and school planting. Provide accountability for meeting all state-level goals. Assist states with implementing the CEN SGO marketing strategy. Provide the CEN board of directors with all requested reports. Implement any policies or actions given by the board. Prepare an annual report to stakeholders. Other duties as assigned. Job Qualifications & Requirements Skills and Experience Undergraduate degree required. 3-5+ years of Christian school leadership or other managerial experience. Ability to create and implement systems that will spur growth and effectiveness of each state affiliate. Proficiency managing databases and producing accurate reports. Effective written and oral communicator. Ability to create and meet deadlines. Character and Spiritual Mature Christian, currently attending or pursuing attendance in a local church. Agreement with and adherence to CCV's Statement of Faith and Code of Conduct. Demonstrated commitment to CCV's mission and position on Core Issues. Ability to work discreetly with confidential information. Trustworthy, responsible, tactful, diplomatic, and focused on building consensus rather than emphasizing differences. Maintain a high level of professionalism focused on client/constituent relationships.

Job Title: Director of Operations Job Type: Full Time (on site 5 days/week) Education Level: College Degree preferred but not required Salary Range: Commensurate with Experience * This opportunity is contingent upon the successful award of a contract* Summary Bus Company Holdings US, LLC (dba Coach USA), a motorcoach transportation company, is looking for a full-time Director of Operations with a minimum of eight (8) years of experience in their area of expertise or in the transportation or logistics sector. The Director of Operations will assist with directing and coordinating all activities of the location to obtain optimum efficiency and economy of operations. The Director of Operations will interface with drivers and dispatch personnel on a daily basis to coordinate all phases of operations. The ideal candidate will have worked in the transit sector with a range of supervisory roles in their field of expertise, demonstrate excellence in budget development and management and demonstrate a management approach that is growth-oriented and forward-thinking. The incumbent will report to the General Manager. Responsibilities: * Interface with both customers and Coach USA staff (dispatchers/drivers) * Must be knowledgeable of all gates and routes * Will communicate with central dispatch when necessary * Ensure employees are following proper policies and procedures * Responsible for maintaining operational budgetary requirements and apply solid business principles * Reviews paperwork turned in by drivers to ensure pay and billing data is complete and accurate * Audits all operational documentation, including work tickets against dispatch day sheet/ schedule * Reviews and adjust schedules to assure efficiency and vehicle and operator availability. * Assigns operators and vehicles to routes and schedules, coordinating last minute changes accordingly * Forwards safety items to Maintenance Department * Recommends and processes disciplinary action, when appropriate, to General Manager. * Responds to customer problems and complaints; takes action or coordinates with appropriately to provide a solution Requirements: * Strong written and verbal communication skills * Must be self-motivated * Ability to demonstrate problem-solving and decision-making skills * Ability to lead and work independently as well as in a group environment * Applicable computer experience and skills * Must have the ability to determine vehicle travel path to ensure safe and timely transportation of passengers * Must have the ability to evaluate and determine proper action in situations that may pose a safety risk * Must have the ability to comply with current traffic and driver safety regulations as well as all other applicable Federal, State, and local regulations and system policies * Must have the ability to learn, understand and follow all public transit routes/schedules * Ability to work in a fast-paced, ever-changing environment * CDL preferred but not required Interested candidates can apply at ***************** Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Otterbein University is in search of a Chief Inclusion Officer. The Chief Inclusion Officer is a senior leadership position that will be central to Otterbein University's ability to 1) coordinate efforts to ensure a diverse student body is welcomed and educated from an inclusive perspective and 2) lead in the Central Ohio community as we seek to maximize the potential of each individual, employer, and community partner. The person must believe deeply in Otterbein's commitment to truly welcome all individuals regardless of background, race, gender identity, sexuality, veteran status, ethnicity, political beliefs, etc. We strive to be a model community that thoughtfully engages with a broad range of perspectives, grounded in the belief that embracing diverse ideas strengthens our mission and enriches our shared learning environment. This position sits on the University's most senior administrative team, the President's Cabinet. It is designed to coordinate the many good things already happening across the University rather than lead a large staff that will take these responsibilities away from others. The Chief Inclusion Officer will collaboratively develop and facilitate the implementation of an inclusion plan for the entire institution, touching every office and function - from how we support students to how we hire employees. This is a full-time, exempt position working 40 hours per week, 52 weeks per year. This position reports to the Executive VP for Strategic Initiatives. Otterbein offers a comprehensive benefits package including: * Tuition benefit to employee, spouse or domestic partner and dependents * Accrue 4 weeks of paid vacation * Accrue 10 days paid sick time * 12 paid holidays plus bonus days * Medical, dental and vision insurance to you, dependents or domestic partner * Life Insurance * Defined contribution retirement plan * and much more Internal Leadership: * Lead Otterbein in implementing strategic initiatives, including the creation of an inclusive culture that attracts and retains a truly diverse workforce and student body. Collaborates with others on a multi-year plans to this effect, including clear metrics, goals, and accountability measures. * Work collaboratively with faculty and academic leaders to ensure the curriculum allows students to encounter and consider different cultures and perspectives. * Work with Student Affairs and the Office of Social Justice and Advocacy to identify and respond to student needs and concerns about campus inclusiveness. * Work with Human Resources and search committees to support Otterbein's efforts to hire faculty and staff that reflect the diversity of our student body and retain those who improve our culture of welcoming and exploration. * Collaborate to develop a strategic plan for belonging and inclusion, maximizing collaboration across the institution towards shared goals and metrics. * Chair the University's Diversity and Inclusion Committee, using it as a lever to encourage alignment to the plans and values espoused by it. * Provide leadership and coordination for our Truth, Racial Healing, and Transformation Campus Center. External Leadership: * Identify and connect with employers eager to hire, develop, and retain their own inclusive workforce, allowing for opportunities for Otterbein students and revenue as Otterbein supports the companies' culture-building through training, assessments, and other resources. * Identify and connect with school districts and non-profits working with young people to develop enrollment pipelines that widen access to Otterbein, in conjunction with the Division of Enrollment Management. * Other duties may be assigned. In partnership with Institutional Advancement, work with Otterbein alumni interested in supporting the inclusion of our campus, including those alumni who may not have felt fully welcomed during their time on campus. Utilize this network for student mentorship, campus engagement, and fundraising. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION: Bachelor's degree in cultural studies, sociology, legal studies, psychology, or related fields. Master's Degree in related field is preferred but relevant experience such as substantial campus-wide diversity leadership may substitute for a master's degree. EXPERIENCE: Minimum of 7 years of higher education experience, including a minimum of 5 years of experience working on initiatives designed to advance organizational diversity, equity, and inclusion goals and identifying, assessing and presenting data for decision-making; experience in higher education leadership positions involving interaction with multiple divisions and departments strongly preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Must possess valid Ohio driver's license and be able to obtain and maintain Otterbein University's Authorized Driver status. LANGUAGE SKILLS: Must demonstrate professional level oral and written communications skills including grammar. MATHEMATICAL SKILLS: Must be competent in general math. REASONING ABILITY: Must possess the ability to establish and maintain effective working relationship with diverse constituencies; must possess excellent attention to details; must be a team player and interact collegially with co-workers and other constituencies; must be able to handle multiple projects independently; must be able to analyze complex requests and requirements and make effective recommendations and proposed solutions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to communicate, sit, reach and use repetitive motions of hands and wrists. The employee is occasionally required to stand, walk, stoop or bend. The employee must occasionally lift and/or carry up to 20 pounds and occasionally push and/or pull up to 20 pounds. This position requires close vision. Must be able to meet regular and predictable attendance standards. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind of level of difficulty. Otterbein University is an Equal Opportunity Educator and Employer. Otterbein University is committed to providing a welcoming environment free from unlawful discrimination. To this end, the University prohibits any form of discrimination against any person on the basis of race, color, sex, gender, pregnancy, religion, creed, marital status, partnership status, age, sexual orientation, gender identity, gender expression, national origin, disability, military status, or any other legally protected status in its programs and activities. However, the University's commitment to a nondiscriminatory environment is not intended to abridge unduly its commitment to academic freedom, free speech, or its educational mission.

Chick-fil-A Reynoldsburg is seeking a Director of Operations to lead all operational facets of the restaurant. The Director of Operations will be one of the most centered roles in the restaurant, and this person will have high level responsibilities such as business planning, growth strategies, and directly coaching other leaders. This is an excellent opportunity for an individual who is eager to make an impact and is driven to exceed expectations. This leader will have the ability to influence the restaurant through development of team members/shift leaders, implementation of business processes and systems, and execution of business acumen and strategy. This individual will also have the opportunity to make a lasting impact on guests and the community. We are looking for a self-directed leader with a growth mindset and hunger to take ownership of high-level responsibilities and create a strong vision for Chick-fil-A Reynoldsburg. First, this leader will learn all aspects of Chick-fil-A, so he/she can understand each facet of the business and begin to think strategically for the business. This leader must have high emotional intelligence, the ability to build strong relationships, grit, energy, attention to detail, and a strong passion to see the business succeed. Not only will this leader be joining one of the fastest growing brands in the nation, but he/she will have the opportunity to create and implement strategy for a multi-million-dollar business! POSITION KEY RESPONSIBILITIES The initial 3-6-months will be all hands-on deck as the restaurant opens (90% operations) - assisting in all aspects of the business and then will begin to settle down into a rhythm 10% of Time Spent in: Leadership Meetings Thinking strategically for the business: Checking daily business metrics - is the restaurant on track with projections - making needed adjustments (order accuracy, speed of service, recruiting/retention, food safety, etc) Problem solving, developing new systems Leadership development of self and staff 90% of time spent working in the restaurant in a leadership position, coaching and developing team members and other leaders providing consistent and formal accountability and feedback •Oversee restaurant operations and business strategy Execute and maintain a clean and organized restaurant to promote food safety and minimize waste Own food cost results, labor percentage, productivity, and all customer experiences Communicate consistently, clearly, and kindly Solve problems in the restaurant (staff, equipment breakdowns, etc.) Assess systems and implement new ideas for improvement Execute LEAN in all areas Uphold the Chick-fil-A standards and policies - oversee culture in the restaurant COMPETENCIES/SKILLS/EDUCATION/EXPERIENCE NEEDED Bachelor's degree in business preferred Proven track record of Operational Execution - overseeing multiple teams, hitting metrics Restaurant experience preferred Experience developing leaders 1-4+ years of working/leadership experience (business, athletics, clubs, ministry, etc.) Strong time management Detailed-oriented Ambitious Career-oriented Organized High-energy Ability to work in confined spaces Desire to care for others. Strong relationship builder Systems thinker and problem solver Results oriented and able to work in a very fast-paced, high-stress environment Professional in appearance, communication, and actions Passion for people and providing world class service Servant-hearted, respectful, honest, trustworthy, team mentality Ability to motivate others and create structure Willingness and humility to serve others first Strong Communicator (ability to motivate and lead team members) DAY IN THE LIFE/SCHEDULE Monday- Saturday | 45-50 hours/week initially | Sunday and one additional day off each week During the first 30-60 days, this leader will be rotating through all facets of the business to learn alongside, serve and interact with team members. Expect to rotate between opening and closing shifts to meet all team members. Overview: Spend each day thinking for and leading a fast-paced, ever-changing, multi- million-dollar business. You will push team members to be their best while delivering excellent customer service. You will wear multiple hats and have your hand in innovation and strategy, vision, customer service, and goal setting to ensure core restaurant operations are meeting/ exceeding Chick-fil-A's high standards. COMPENSATION/BENEFITS/VACATION Bonus: based off success of the business Paid Time Off (PTO): 0-3 years - 1 hour for every 35 hours worked (80 hours max). 3-5 years - 1 hour for every 20 hours worked (120 hours max). 5-10 years - 1 hour for every 15 hours worked (max 160 hours). Up to 40 hours of unused PTO can carry over. Health, Vision, Dental Benefits: $650 toward a Chick-fil-A plan Food Privileges: Free employee meals while working. 401K Benefits: Match 3.5%. 1-year waiting period. Work schedule Weekend availability Day shift Night shift Overtime Supplemental pay Bonus pay Benefits Paid time off Health insurance Dental insurance Vision insurance 401(k) matching Paid training