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Deputy director skills for your resume and career

Updated January 8, 2025

7 min read

Below we've compiled a list of the most critical deputy director skills. We ranked the top skills for deputy directors based on the percentage of resumes they appeared on. For example, 11.3% of deputy director resumes contained oversight as a skill. Continue reading to find out what skills a deputy director needs to be successful in the workplace.

15 deputy director skills for your resume and career

1. Oversight

Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.

Here's how deputy directors use oversight:

Delegated the technical and communications responsibilities to the Project Leads and provide oversight and strategic direction to ensure a successful conference.
Provided oversight and technical leadership to IT staff engaged in the maintenance of enterprise data platforms and database management security.

2. Policy Development

A pоlісу dеvеlорmеnt is thе process оf dесіdіng what tо achieve, what tо be dоnе tо асhіеvе іt, how to асhіеvе it efficiently and economically, who should do іt, еtс It аіmѕ tо develop policies gеnеrаllу tо hеlр buѕіnеѕѕеѕ run еffісіеntlу іn achieving thеіr оbjесtіvеѕ and tо соmрlу wіth the lеgаl and social еnvіrоnmеnt in whісh they ореrаtе.

Here's how deputy directors use policy development:

Manage departmental accounting, reporting, capitalization, procurement, facilities, personnel, and associated policy development.
Participated in all aspects of administration, including strategic planning, budget preparation, policy development and personnel.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how deputy directors use customer service:

Developed and implemented decisive, high-impact initiatives that aggressively cut costs while minimizing impact on profit margins and customer service.
Completed an operations group reorganization to increase staff productivity, minimize duplication of effort, and improve customer service.

4. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how deputy directors use human resources:

Ensured that organizational staffing requirements and goals were properly allocated with human resources and appropriate matches for job assignments monthly.
Coordinate extensively with Human Resources, Security and Logistics regarding internal people problems, security issues and facilitate requests.

5. Project Management

Here's how deputy directors use project management:

Managed a team of five program managers and introduced project management techniques and processes that resulted in increased productivity and performance.
Developed organizational strategy and design to encompass application development, quality assurance, business analysis, and the project management office.

6. Public Health

Here's how deputy directors use public health:

Managed Primary Health Care Services, including over 400 staff to deliver comprehensive public health, epidemiological management and environmental services.
Perform in-depth analyses of program effectiveness and efficiency, recommending improvements and ensuring adherence to long-range public health goals.

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7. Financial Management

Here's how deputy directors use financial management:

Researched, analyzed, evaluated, and developed findings and made recommendations involving complex budget and financial management issues.
Developed financial management procedures to support operational plans supporting multiple civil affairs projects in 13 East African countries.

8. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how deputy directors use direct supervision:

Provided direct supervision to assigned staff engaged in management/negotiation and monitoring of sites, contracts and perform site visits.
Direct Supervision of four Borough Commanders (Administrative School Security Managers/Associate Supervisors of School Security II).

9. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how deputy directors use professional development:

Orchestrated the development of a comprehensive professional development programs to provide basic and intermediate critical job skills to the permanent workforce.
Fostered the professional development and career advancement of eight junior enlisted sailors through semi-annual counseling and evaluations and team building exercises.

10. Personnel Management

Here's how deputy directors use personnel management:

Monitored contract performance, quality assurance, and personnel management.
Ticket office operations and personnel management.

11. Technical Assistance

Technical assistance is the non-financial assistance provided by local or international specialists. The purpose of technical assistance is to maximize the project's implementation and quality of the final product. Technical assistance consists of sharing information, the transmission of working knowledge, and other transfer of technical data which would aid the administration, management team and help build the project. The technical assistance focuses on particular needs identified by the beneficiary country and is delivered in the form of missions.

Here's how deputy directors use technical assistance:

Provide technical assistance and capacity development to in-country quality team to assure sustainability of quality improvement activities in several sub-Saharan countries.
Provided technical assistance upon request to various Michigan communities addressing community stakeholders and elected officials in system change to end homelessness.

12. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how deputy directors use logistics:

Developed and implemented rapid training and replacement program to fill critical personnel shortages in support of combat logistics operations in Afghanistan.
Reviewed Logistics and Contract Management Board of review documentation and participated as a member of the Operations Directorate Board of Review.

13. Strategic Plan

Here's how deputy directors use strategic plan:

Launched a significant strategic planning effort to assess future requirements and risk mitigation strategies across the entire WHMO critical infrastructure portfolio.
Formulated and executed a nationally recognized, long-term strategic plan to establish an innovative technology-based program during after-school hours.

14. Program Management

Here's how deputy directors use program management:

Participated in the change in curriculum and redesign of the Department of Defense Program Management Career Field.
Develop and oversee the implementation of PMBOK-compliant program management plans, policies, and procedures.

15. Direct Reports

Here's how deputy directors use direct reports:

Managed 25 direct reports, provided consulting/management services to agency directors and management team, and used computer/internet applications.
Managed domestic and international staff, including seven direct reports and functional responsibility for four international security managers.

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List of deputy director skills to add to your resume

The most important skills for a deputy director resume and required skills for a deputy director to have include:

Oversight
Policy Development
Customer Service
Human Resources
Project Management
Public Health
Financial Management
Direct Supervision
Professional Development
Personnel Management
Technical Assistance
Logistics
Strategic Plan
Program Management
Direct Reports
Strategic Direction
EEO

Performance Management
Process Improvement
Emergency Operations
Management System
Data Collection
Federal Agencies
Law Enforcement
Federal Government
Program Development
Training Programs
State Agencies
Medicaid
NYC
Government Agencies
DOD
Staff Development
Financial Reports

Business Development
Real Estate
Performance Evaluations
Community Development
Community Organizations
Regulatory Compliance
Economic Development
Grants Management
Press Releases
Staff Training
Administrative Functions
Social Justice
Strong Management
DHS
Financial Statements

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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