Deputy director of operations job description

NYJTL is the largest youth tennis and education nonprofit organization in the nation reaching more than 85,000 NYC children. NYJTL offers comprehensive after-school and community tennis programs to youth 5-18 years of age throughout all five New York City boroughs. The organization was founded in 1971 and will celebrate 50 years of service to under-resourced NYC children this year culminating in a 50th Anniversary Gala in May, 2022. The mission of NYJTL is to develop the character of youth through tennis and education for a life time of success on and off the court.

In June 2015, the $26.5 million Cary Leeds Center for Tennis & Learning opened as the flagship home of NYJTL in the heart of the Bronx. In April 2017, the Cary Leeds Center completed its final phase of construction with the opening of the Pershing Square Stadium, the Victor Kiam Stadium, and the Dalia and Larry Leeds Viewing Bridge. The Cary Leeds Center provides more than 6,000 hours of free tennis court time annually to the community’s under-resourced youth.

Position Summary:

NYJTL seeks an experienced professional to become its first Deputy Director of School-Based Operations. This individual will oversee the delivery of after-school programs while ensuring that the agency meets the compliance and quality standards established by DYCD and other partners. Reporting to the Director of School-Based Operations, the Deputy will serve as a liaison between site-based staff and the senior leadership located at our headquarters in Long Island City, Queens.

Responsibilities :

1. Supervise, evaluate, recruit and train a corps of Program Managers, ensuring the adequacy and quality of site-wide programming, protocols, standards
2. Maintain key statistics surrounding programs – youth attendance, staffing ratios, outcomes
3. Design career enhancement plans for site-based line staff (Site Directors, Group Leaders)
4. Support Director with contractual/budgetary analysis and spending plans
5. Attend meetings involving DOE, DOH, DYCD, and other school community partners
6. Assist with the design of academic and enrichment activities
7. Conduct site visits on a rotating basis
8. Monitor vacancies, turnover, new hires; address action plan with HR department
9. Actively assist in grant renewal and new grant opportunity processes by identifying new sites, securing relationships with new principals and community partners, collecting data, and writing narrative.
10. Build partnership with School Leadership (Principal, Parent Coordinators, and other school partners)

Qualifications :

• Master’s degree in education, social work, or similar field
• 5+ years’ professional experience in youth development

1. Prior supervisory role as Program Manager or equivalent
2. Knowledge of DYCD contractual, budgetary, regulatory requirements
3. Excellent interpersonal and written/spoken communication skills
4. Hands-on approach to work execution

Notice of Non-Discrimination:

NYJTL is committed to equal opportunity for all persons without regard to sex, age, race, color, religion, creed, national origin, marital status, disability, or sexual orientation. It is the policy of NYJTL to comply with all federal, state, and local laws and regulations regarding equal opportunity. We center equity in all our work and in our hiring practices.

Notice of Contractual Obligation:

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish the basis for a contract for employment and are subject to change at the discretion of the employer

This position is key to the YRCI/HRROC vision of remaining the provider of choice for Federal agencies by ensuring the delivery of high-quality transactional support services aligned to customer expectations and service level agreements, while maintaining profitability on contracts. This person serves as one of two Deputies to the HRROC Director and has supervisory oversight and responsibility over project supervisors for the federal employee life-cycle ranging from Staffing, Onboarding, Classification, Position Management, Labor Relations (LR) and Employee Relations (ER) (, Senior Executive Service (SES) Resource Management, Benefits and Personnel Action Request (PAR) processing, Quality Assurance, Performance Management and Awards and strategic human capital planning.

YRCI seeks an experienced candidate with proven high-level Federal Human Resources (HR) operational experience to develop and implement best practice Human Resources (HR) management of our shared service center's HR Operational teams (Staffing, Onboarding, Classification, Position Management, ER/LR, SES Resource Management, Benefits and PAR processing, Quality Assurance, Performance Management and Awards and strategic human capital planning).

The Deputy Director manages several HR Operational teams and reports to the Director, HRROC Operations. The Deputy Director will serve as acting Director in the Director's absence. The Deputy Director will have managerial role and will supervisor through Project Supervisors/team leads in the HR functional areas of classification, staffing and onboarding, labor and employee relations and performance management, quality assurance and awards.
Duties Include:

This position is fully remote.
Responsible for direct supervision over a HR Operational teams (Classification, Position Management, Staffing, Onboarding, LR and ER, SES Resource Management and Benefits and PAR processing) and performance management, quality assurance and awards and strategic human capital planning.
Provide hands-on leadership and guidance to Project Supervisors for a HR Operational team.
Works closely with Project Supervisors ensuring they have the resources necessary to perform and monitor the completeness of work and ensure key performance indicators are met through tracking systems (including Weblogs and other unique systems such as RADS).
Provide Just-In-Time training to the entire team as needed for any technical areas needing improvement.
Work closely with Training Specialist to ensure the teams are Delegated Examining (DE) Certified and receives appropriate training planned in advance.
Ensure performance management functions are completed timely and accurately for all teams.
Works with Project Supervisors to monitor workload reports and resource allocation/utilization to ensure that work is moving forward according to SLAs; Identify staff realignments as needed based on volume of work, contract profitability, and/or resource availability.
Responsible for the team's performance meeting SLAs for all contracts supported by the teams.
Review weekly/monthly customer reports to ensure quality, identify gaps in data, and seek opportunities to strengthen/improve.
Participate in contract kick-off meetings to review process maps/instructions and ensure complete and accurate understanding of client expectations.Serve as liaison with the HRROC support teams to communicate expectations.
Work with Project Supervisors and Management Analysts to ensure that metrics and data extracts are aligned with contract expectations and monitors.

Participate in prospective client meetings and office tours as an HRROC representative to explain the shared service environment and answer any questions that may arise.
Participate or conduct interviews for prospective HRROC employees.
Attend client meetings as an HRROC representative to build and maintain positive business relationships; directly engaged in problem resolution or process improvements as needed.
Conduct quality assurance reviews on sample cases to ensure that HRROC work products are in compliance with contract stipulations and are of high-quality.
Respond to Business Developers' requests for assistance on creating staffing plans for contract proposals, submitting HRROC resumes, canvassing HRROC staff for interest and availability for new assignments.

15 years of experience in Federal HR operations (multi-disciplinary):At least seven years of experience will be federal staffing experience and 7-10 years will be supervising or leading a large Federal HR team.

Previous HR Deputy Director or HR Director in the Federal government is highly desirable).
Bachelor's degree preferred.
Strong leadership, organizational, and managerial skills with proven success in leading high performing HR teams.
Ability to work in a fast paced, shared service environment supporting Federal clients.
Excellent oral and written communication skills; ability to lead a multi-faceted teams in an agile environment.
Project and time management skills; excellent Customer Service skills.
Proven expertise solving problems; ability to obtain and maintain the required federal background investigation.
Must be a US Citizen.

BAE Systems is seeking a Deputy Operations Director (Systems Engineer) to join our Cyber Range Operations team supporting the Department of Defense (DoD) National Cyber Range Complex (NCRC).

This facility supports the Test Resource Management Center s (TRMC) mission to provide realistic cybersecurity environments for test and evaluation of major DoD acquisition programs and to enable the conduct of realistic training and certification events for the DoD Cyber Mission Force. The NCRC facility may also support non-DoD customers such as Department of Homeland Security (DHS), industry, academia and international partners.

The successful candidate will serve at the Orlando, Florida site. This position is contingent upon award.

This position is primarily responsible to the Operations Director and the Site Program Manager for event oversight; security oversight; research and development coordination; development, review, and presentation of CDRLs; stakeholder engagement and coordination; and Program Management Office Support. All other duties as assigned.
**Required Education, Experience, & Skills**

+ 12 Years with HS; 10 Years with AA; 8 Years with BS; 6 Years with MS; 4 Years with PhD

+ Candidates with Armed Forces college courses or Associate Degree, extensive certification, and additional experience are highly encouraged to apply.

+ DoD 8570.01M/ IAM-I certification within 6 months of assignment to position (CAP, GSLC, CISM, CISSP (or Associate))

+ Demonstrated experience leading complex, adaptable teams in high-OPTEMPO environments

**Preferred Education, Experience, & Skills**

+ Master s Degree in a STEM subject, particularly systems engineering, network engineering, or cybersecurity OR

+ Associates or Bachelor s degree in computer science, or engineering or its equivalent with 15 years relevant experience

+ High degree of organization and communications skills

+ Active, Reserve, or National Guard military service with network or cyber security experience

+ IAT level III (CISA, GSE, SCNA, GCIH, CISSP (or Associate)) or IAM Level III (GSLC, CISM, CISSP (or Associate))

+ Demonstrated experience in operating cyber range environments

+ Demonstrated experience delivering on time-sensitive requirements

**NCRC Deputy Operations Director**

**84934BR**

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