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What does a deputy general manager do?

Updated January 8, 2025
7 min read

A deputy general manager primarily assists general managers in overseeing establishment operations to ensure everything runs smoothly and efficiently according to policies and standards. Their daily duties may include delegating tasks among staff, monitoring procedures, conducting assessments and evaluations, preparing and processing documents, and liaising with external parties such as suppliers and distributors to negotiate contracts or agreements. It is also their responsibility to present regular reports to the general manager and assume their duties in their absence to maintain a smooth workflow.

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Deputy general manager responsibilities

Here are examples of responsibilities from real deputy general manager resumes:

  • Manage business start-up from formation including development of business and marketing plans, equipment selection/installation, staffing, and product offerings.
  • Coordinate with Turkish governmental agencies to obtain permits and establish logistics and import-export infrastructure.
  • Acquire ISO and HACCP certification.
  • Lead ISO (information security) and COPC (quality standards) certification for delivery center.
  • Supervise quality control contractors, permitting operations, and crew logistics.
  • Overhaul Chicago distribution footprint, which improve audience demographics, customer ROI, and market profitability.
  • Manage business start-up from formation including development of business and marketing plans, equipment selection/installation, staffing, and product offerings.
  • Process payroll and relate taxes through the use of ADP.
  • Optimize processing and ensure accuracy of accounts payable function using QuickBooks.

Deputy general manager skills and personality traits

We calculated that 14% of Deputy General Managers are proficient in Risk Management, Projection, and Human Resources. They’re also known for soft skills such as Leadership skills, Management skills, and Problem-solving skills.

We break down the percentage of Deputy General Managers that have these skills listed on their resume here:

  • Risk Management, 14%

    Managed labor negotiations, staff severance packages, customer service, mortgage and risk management departments.

  • Projection, 13%

    Managed Work Done and Cost projections and bookings on Key Accounts in SAP.

  • Human Resources, 13%

    Develop and write Human Resource templates and memo's for company-wide use for Human Resources best practices.

  • Cash Management, 11%

    Centralized fund and cash management of the plant and various marketing locations.

  • R, 7%

    Managed Regulatory Reporting of Forms R, Tier II and Permit by Rule (PBR).

  • Financial Statements, 6%

    Supervised the processing of accounting and financial data and timely reporting of financial statements.

"risk management," "projection," and "human resources" are among the most common skills that deputy general managers use at work. You can find even more deputy general manager responsibilities below, including:

Leadership skills. To carry out their duties, the most important skill for a deputy general manager to have is leadership skills. Their role and responsibilities require that "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." Deputy general managers often use leadership skills in their day-to-day job, as shown by this real resume: "provided leadership to a team of trainers for conducting skill development training programs for technicians, engineers, and managers. "

Problem-solving skills. Another skill that relates to the job responsibilities of deputy general managers is problem-solving skills. This skill is critical to many everyday deputy general manager duties, as "top executives need to identify and resolve issues within an organization." This example from a resume shows how this skill is used: "implemented new erp software (sap r/3 version 4.6 global trade solution) within the shared services center. "

Time-management skills. deputy general manager responsibilities often require "time-management skills." The duties that rely on this skill are shown by the fact that "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." This resume example shows what deputy general managers do with time-management skills on a typical day: "outlined deficiencies, decreased labor costs by reducing overtime and oversaw production lists to ensure delivery deadlines were achieved. "

Communication skills. A commonly-found skill in deputy general manager job descriptions, "communication skills" is essential to what deputy general managers do. Deputy general manager responsibilities rely on this skill because "top executives must be able to convey information clearly and persuasively." You can also see how deputy general manager duties rely on communication skills in this resume example: "led the tp product team, marketing communication team and operation team ensuring tp business plan executed effectively. "

Most common deputy general manager skills

Compare different deputy general managers

Deputy general manager vs. Group manager

Group Managers are employees who oversee a specific department, team, or any group in the company. They are usually tenured employees or industry experts. Group Managers oversee their team's performance and professional growth. They set clear, strategic goals for the team and create plans to reach these goals. They monitor the achievement of such goals and guide their team along the way. They also manage the team professionally. The coach team members train the employees if there are updates or new strategies and ensure that they remain engaged. They motivate their team to perform well and strive hard to reach group goals.

If we compare the average deputy general manager annual salary with that of a group manager, we find that group managers typically earn a $11,366 higher salary than deputy general managers make annually.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both deputy general manager and group manager positions are skilled in human resources, r, and financial statements.

While similarities exist, there are also some differences between deputy general managers and group manager. For instance, deputy general manager responsibilities require skills such as "risk management," "projection," "cash management," and "vip." Whereas a group manager is skilled in "client facing," "project management," "customer service," and "client relationships." This is part of what separates the two careers.

Group managers tend to make the most money working in the finance industry, where they earn an average salary of $135,074. In contrast, deputy general managers make the biggest average salary, $134,450, in the retail industry.On average, group managers reach lower levels of education than deputy general managers. Group managers are 10.8% less likely to earn a Master's Degree and 1.1% less likely to graduate with a Doctoral Degree.

Deputy general manager vs. Store manager

A store manager is responsible for monitoring the daily operations, making sure of its smooth and efficient performance with the best services provided to the customers. Store managers' duty also includes tracking the budget of the store to ensure that all expenses are meeting the sales goals. A store manager must also be able to plan and share strategies to boost sales performance and provide the needed support for the employees by communicating with them regularly, listening on suggestions, and taking necessary actions for complaints as required.

Store manager positions earn lower pay than deputy general manager roles. They earn a $60,008 lower salary than deputy general managers per year.A few skills overlap for deputy general managers and store managers. Resumes from both professions show that the duties of each career rely on skills like "human resources," "cash management," and "financial statements. "

In addition to the difference in salary, there are some other key differences worth noting. For example, deputy general manager responsibilities are more likely to require skills like "risk management," "projection," "r," and "vip." Meanwhile, a store manager has duties that require skills in areas such as "store management," "retail store," "customer service," and "pet." These differences highlight just how different the day-to-day in each role looks.

Store managers may earn a lower salary than deputy general managers, but store managers earn the most pay in the manufacturing industry with an average salary of $41,968. On the other hand, deputy general managers receive higher pay in the retail industry, where they earn an average salary of $134,450.store managers earn lower levels of education than deputy general managers in general. They're 21.9% less likely to graduate with a Master's Degree and 1.1% less likely to earn a Doctoral Degree.

Deputy general manager vs. Division manager

Division managers supervise a section of the company and are responsible for that division's success. General duties include organizing, planning, allocating resources, and managing the daily operations of the sector. Part of their duty is to evaluate the division's performance and develop strategies for performance improvement. They ensure that compliance to policies and procedures is maintained by the team members. Also, they assist in employee recruitment and performance evaluation for promotion, retention, and termination undertakings. Additionally, division managers need to fix issues that hinder achieving division goals and success.

On average, division managers earn lower salaries than deputy general managers, with a $25,203 difference per year.By looking over several deputy general managers and division managers resumes, we found that both roles require similar skills in their day-to-day duties, such as "human resources," "r," and "financial statements." But beyond that, the careers look very different.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a deputy general manager is likely to be skilled in "risk management," "projection," "cash management," and "vip," while a typical division manager is skilled in "customer service," "project management," "safety program," and "payroll."

Division managers earn the highest salary when working in the finance industry, where they receive an average salary of $95,992. Comparatively, deputy general managers have the highest earning potential in the retail industry, with an average salary of $134,450.division managers typically earn lower educational levels compared to deputy general managers. Specifically, they're 14.4% less likely to graduate with a Master's Degree, and 1.6% less likely to earn a Doctoral Degree.

Deputy general manager vs. Unit manager

Unit managers are responsible for managing the nursing unit. They primarily supervise the daily care of patients and ensure quality patient care. Usually, they perform tasks like evaluating staff performance, conducting orientation for new staff, and training new members. Also, they manage schedules, minimize expenditures, and enforce health as well as safety regulations. Unit managers are registered nursing professionals with an undergraduate or graduate degree. They are honest, adaptable, and analytical professionals with strong management and leadership skills and relevant experience in nursing and patient assessment.

Unit managers typically earn lower pay than deputy general managers. On average, unit managers earn a $46,397 lower salary per year.According to resumes from deputy general managers and unit managers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "management system," "direct reports," and "qa. "

Even though a few skill sets overlap between deputy general managers and unit managers, there are some differences that are important to note. For one, a deputy general manager might have more use for skills like "risk management," "projection," "human resources," and "cash management." Meanwhile, some responsibilities of unit managers require skills like "quality care," "patients," "federal regulations," and "resident care. "

In general, unit managers earn the most working in the finance industry, with an average salary of $85,767. The highest-paying industry for a deputy general manager is the retail industry.The average resume of unit managers showed that they earn lower levels of education compared to deputy general managers. So much so that theyacirc;euro;trade;re 16.8% less likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 2.3%.

Types of deputy general manager

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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