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The key experience interests are: IT Business Analyst - Requirement gathering (Certifications in CBAP would be a plus) Tracing requirements to test cases Leading meetings in a very organized manner Critical thinking / problem skills Customer relationship experience and vendor relationship experience. IT Analyst Customer relationship building Managing service partners to application support SLAs Reporting to customers status of portfolio Number of apps Incident status Health of environment Roadmap collaboration Critical thinking / problem skills Required Qualifications for Position Bachelor s Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts 3 - 4 years experience in application, services or application analysis, deployment and support Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills Willing to travel to NiSource business unit or Service Provider locations, as needed NiSource business operations knowledge 2+ year s experience working with support vendors and a software support environment Knowledge of ITIL processes and metrics

We're partnered with a PE-backed SaaS leader (acquired for $4.6B in 2023) entering year three of its PE journey. The company provides enterprise technology for meetings, events, and hospitality, supporting 30,000+ customers globally and powering millions of events across in-person, virtual, and hybrid formats. The Role The AI Business Analyst contractor will sit within a newly formed internal “AI Factory” sponsored by the CIO. The goal: centralize, assess, and prioritize business-led AI ideas-rather than spreading them across existing BA teams. You'll act as the primary intake and decision point for AI initiatives, particularly across HR, Finance, and Marketing, helping determine which ideas are viable, valuable, and worth further investment. What You'll Do Serve as the single POC for business-driven AI ideas Translate concepts into clear, actionable requirements Partner with developers on rapid AI POCs (e.g., Salesforce data modeling, AI automation, Glean) Within 1-2 weeks, assess POCs and recommend go / no-go decisions Confidently challenge senior stakeholders and push back on low-value ideas Help evolve the role into a broader enterprise AI data and strategy function What They're Looking For Strong Business Analyst experience in enterprise environments Exposure to AI, automation, or data-driven initiatives Comfortable influencing senior leaders and saying “no” when needed Consulting mindset with a focus on speed, value, and ROI Why It's Compelling High visibility with the CIO and leadership team Real ownership over AI investment decisions Clear path from AI POCs to firm-wide AI strategy PE-backed environment focused on impact and execution Note: Our client cannot provide visa sponsorship, so candidates must be fully authorized to work in the US without restrictions or through a third-party employer.

A leading DeFi firm is seeking a candidate for a key role in quantitative research and protocol partnerships. This position involves evaluating yield strategies, conducting risk assessments, and developing competitive analytics. Ideal candidates will have experience in crypto-native environments, fluency with on-chain data tools, and a strong interest in DeFi innovation. This role offers remote work within the US and competitive compensation packages. #J-18808-Ljbffr

Back Sr. Business Analyst Officer #51-8534 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Wheeling Work Hours per Week 37.5 Requirements Bachelor's Degree in technology or another related field, or equivalent combination of education and experience required. Minimum five years experience in banking, technology, or another related field required. Strong knowledge of customer and user system experiences required. Advanced technical skills are not required; but knowledge of system components and user experience is highly required. Experience supporting digital banking, electronic banking, commercial online banking including mobile apps required. Experience with deposit and/or loan operations required. Experience with ACH payments, including knowledge of National Automated Clearing House Association (NACHA) file layout and rules required. Must demonstrate experience with leading successful technology projects as well as working with various business lines to achieve optimal results. Experience in creating business requirements, test plans, project plans and other technology project related documentation desired. Job Description SUMMARY: Technology is at the center of all products and services we offer to our customers; and the alignment of these technical solutions with the needs of the business lines is paramount to the success of WesBanco. The Sr. Business Analyst Officer is responsible for bridging the gap between the changing needs of our external and internal customers and the ever-advancing technological solutions that support those needs. Each Sr. Business Analyst Officer will ultimately oversee their assigned business areas and application(s) to ensure that we are fully leveraging technology to efficiently and effectively meet the user needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Consults with key stakeholders to determine business objectives and success factors. Collaborates with business area to collect, analyze and evaluate information related to business systems. Documents business requirements, functional requirements, and design specifications. Coordinates with the application analyst counterpart to document technical requirements. Analyzes and manages new and existing system utilization by the end user. Assists in the development of training materials to ensure proper usage and highest optimization of the applications. Serves as an expert in business system solutions in alignment with assigned business area. Serves as a liaison between the assigned business area and third-party vendors and Information Technology (IT) resources. Makes system recommendations and other solution suggestions to meet customer needs and/or improve processes. Monitors system deliverables to ensure business needs are met successfully and within agreed upon timeframes. Assists in troubleshooting problems within the business application solution set and engages IT and third-party vendors as needed. Fosters strong relationships with supporting vendors, IT teams, and supported business area. Opens and tracks support tickets and feature requests. Responsible for the work effort within assigned applications during acquisitions. Tests new functionality and documents test plans in correlation with the business area. Manages the lifecycle of support applications including the roadmaps, releases, upgrades and defect tracking. Maintains a strong understanding of risks and controls of the business area and applications supported. Collaborates with project management on new initiatives within assigned area of responsibility. Collaborates with other business analysts to understand interdependencies between areas of responsibility and manages changes to ensure all aspects are covered. OTHER REQUIREMENTS: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. This position will be responsible for maintaining and ensuring organizational compliance with the Bank Secrecy Act (BSA) regulations. Professional demeanor in appearance, interpersonal relations, work ethic and attitude. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Ability to interact effectively across all levels of the organization, including senior management, the branch network, other departments and vendors. Demonstrated ability to manage multiple priorities and effectively meet critical deadlines under difficult time restraints. Strong organizational and prioritization skills. Team player with a positive outlook. Excellent analytical, problem-solving and decision-making skills. Demonstrated proficiency in basic computer applications such as Microsoft Office. Ability to learn other banking systems. Ability to effectively use technological resources for meetings, coaching and training. Full-Time/Part-Time Full-time Area of Interest Information Technology All Locations Uniontown, Ohio, United StatesAnn Arbor, Michigan, United StatesCincinnati, Ohio, United StatesIndependence, Ohio, United StatesColumbus, Ohio, United StatesDefiance, Ohio, United StatesFairmont, West Virginia, United StatesFindlay, Ohio, United StatesFort Wayne, Indiana, United StatesFrankfort, Kentucky, United StatesHuntington, West Virginia, United StatesIndianapolis, Indiana, United StatesIronton, Ohio, United StatesNew Albany, Indiana, United StatesParkersburg, West Virginia, United StatesPittsburgh, Pennsylvania, United StatesToledo, Ohio, United StatesWheeling, West Virginia, United StatesYoungstown, Ohio, United States Show more

A leading health services organization is seeking a Lead - Finance Special Projects to drive process improvements within the Finance function. This position requires collaboration with Finance leadership to optimize operations and promote technology adoption. Candidates should have a Bachelor's degree in Finance or related field and extensive experience in benchmarking and project management. This role involves creating project plans and tracking progress to ensure successful project delivery. Various benefits and a compensation range of $94,900 - $130,500 annual are offered. #J-18808-Ljbffr

US Remote Emmes Group: Building a better future for us all. Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience. We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us! Primary Purpose Accountable for successful delivery of clients' statement of work within budget on clinical research projects, maintains a positive relationship with clients, supervises project leaders, mentors staff, and works collaboratively with Business Development to help generate new business. Responsibilities Accountable for technical, scientific, fiscal, and overseeing of research projects working with staff from other verticals at Emmes responsible for research support activities, including but not limited to Clinical Operations, Statistical and Scientific Innovation, Regulatory Affairs, and Pharmacovigilance. Proactively assesses client expectations and addresses client's needs for ongoing studies/support and engages with clients for new opportunities in support of future studies. Reviews, provides input on, and approves project and study documents and processes, as needed. Represents the project or company at client meetings and scientific conferences. Utilizes broad understanding of therapeutic, clinical trial design, and/or process expertise to influence and executes project decisions considering client needs, budget considerations and the current state of the research field. Defines solutions with input from team members that will be implemented to meet client's needs that address contractual aspects of projects (e.g., project contracts, scope of work, budgets, subcontracts, vendor agreements) to ensure delivery of high-quality contract deliverables. Defines solutions with input from team members that will be implemented to mitigate risk and communicate risks and contingencies with clients. Approves initial budgets and statement of work documents and subsequent modifications before distribution to clients. Liaises with corporate services and leaders from other Emmes verticals and departments to ensure staff resources are adequate within the project team to successfully meet the client's requirements. Participates in project review meetings with TRU Directors and/or TRU Oversight, and Commercial and Service Project Oversight, if applicable. Uses established key performance metrics to assure successful delivery of the project that meet client requirements. Supervises, mentors, and supports lower level project leaders (if applicable) to ensure they are properly trained for their current positions and have growth and development opportunities. Mentors project staff from other verticals pursuing a Project Leader role within the Therapeutic and Research Units. Participates in relevant corporate meetings and provides information learned and best practices to project team as applicable. Implements relevant corporate initiatives directed towards Project Leaders and therapeutic research areas, taking into account project budget considerations. Provides support to the Chief Business Officer as a subject matter expert in a therapeutic or research area and discusses business opportunities with clients and study collaborators, as appropriate. Contributes to the development of operational strategy, budget, and proposal content for new business opportunities. Qualifications Education/Requirements Project Leader: Bachelor's degree, preferably in a scientific discipline, with at least 8 years of experience within pharma and/or CRO; Master's degree with at least 6 years of experience within pharma and/or CRO; PhD with at least 3 years of experience within pharma and/or CRO Demonstrated working knowledge of the principles of clinical trial management and operations with at least 3 years of management experience in a research environment Prior CRO/clinical trial management of late-stage clinical trials preferred Demonstrable track record of success delivering complex/high-priority clinical trials within the agreed time, quality, and cost Demonstrated strong problem solving and analytical skills, combined with sound business judgment Ability to work proactively and effectively, with creative problem-solving and collaboration skills Highly motivated with ability to work independently and as part of a multi-disciplinary team Strong cross-functional project management and time management skills Excellent verbal and written communication skills Experience in therapeutic research areas that will align with Emmes' expertise, including substance use and mental health is strongly preferred Why work at Emmes? At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including: Flexible Approved Time Off Tuition Reimbursement 401k Retirement Plan Work From Home Anywhere in the US Maternal/Paternal Leave Casual Dress Code & Work Environment CONNECT WITH US! Follow us on Twitter - @EmmesCRO Find us on LinkedIn - Emmes The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. #LI-Remote

As a Staff Systems Solutions Analyst, Salesforce GTM at Procore, you'll join our GTM Tech, Data & Process team to define, design, and build best-in-class solutions on Salesforce.com and integrated systems.In this role, you will be directly responsible for developing and executing the Business Process & Systems roadmap for our Global Professional Services leveraging Salesforce & Certinia. This role is based out of our Austin, Texas office, reports into the Sr. Manager, GTM Systems and offers flexibility to work remotely as schedule permits. We're looking for someone to join us immediately. What you'll do: Be subject matter expert of our Professional Services Business Process & Systems implementation end-to-end Lead stakeholder conversations to identify, define and translate business requirements into technical solutions, fostering collaboration and building trust as a delivery partner. Create detailed functional designs for business process flows, automations, integrations, and user interfaces - to ensure robust systems at scale. Own end to end system analysis and design, including that of large and complex system projects. Administer Procore's Salesforce setup and configuration, including complex automations, object configurations, and integrations. Maintain a holistic view of Salesforce processes to understand the impact on configuration, workflow, and permission changes, driving actionable insights from configuration and performance assessments. Research, integrate, and manage third-party applications and packages. Oversee system integration to ensure different components and systems work together effectively. Keep up to date on Salesforce industry best practices and trends to drive ongoing improvements to Procore's Salesforce.com platform. What we're looking for: Bachelor's degree in Computer Science, Information Technology, or related field. Strong written and verbal communication skills and ability to communicate effectively across the organization. 6+ years of experience supporting enterprise-level processes, with an emphasis on Salesforce & Certinia Professional Services Automation (PSA). In-depth knowledge of Salesforce.com configuration and administration on Sales Cloud and Certinia Professional Services Cloud. Effective written and verbal communication skills, with proven experience collaborating across functional areas. Passionate about Salesforce.com; regularly following Salesforce trends and best practices. Ability to excel in a fast-paced environment requiring attention to detail, excellent organizational skills, a high degree of motivation, and deadline-driven productivity. Salesforce.com Administrator and Platform Developer 1 certifications. Required experience with Certinia Professional Services Cloud. Advanced Administrator certifications, and working knowledge of SOQL, Developer Workbench, and Copado are a plus. Additional Information Base Pay Range: 127,680.00 - 175,560.00 USD AnnualFor Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.

Join our amazing team of professionals at Sigma! We believe in truly taking care of our associates to ensure they feel empowered to be their best selves at work. You are not just applying for a job, this is the start of a new career with a fast-growing, innovative global food organization. Ready for your next opportunity? Come join our table! Position Summary: The IBP Strategic Data Analyst will manage, maintain, govern, and analyze SAP MRP and all modules of Planning systems/Platforms. Master Data to ensure and measure integrity, accuracy, and consistency. Provide clear direction, training and lead activities related to master data management and settings within the systems. The IBP Strategic Data Analyst will leverage data-driven insights and best practices to reduce costs, and support business growth initiatives for plant production of a quality, cost-effective product delivered to customers. Essential Job Functions: Ensure effective Master Data Management (Planning and MRP) and system functionality through governance, routines, reports, and stakeholder collaboration. Maintain SAP MRP and Planning data integrity-ensuring reliability, completeness, and accuracy for optimal supply chain, inventory, and transportation planning. Conduct audits, implement data validation, and recommend system enhancements to improve SAP and Planning System utilization. Support new product introductions, promotional packaging, and seasonal inventory planning by coordinating with stakeholders and tracking KPIs. Deliver training and analytical reports to enhance operational practices and system utilization. Drive continuous improvement in MRP/Planning through root cause analysis and performance reporting. Establish standards, governance, and compliance while providing data-driven insights for decision-making. Coordinate stakeholder meetings to ensure alignment on system projects, governance, and master data integrity. Develop and monitor KPIs to optimize system performance and supply chain costs. Use advanced analytics to improve inventory management, maintain efficient stock levels, reduce waste, and drive data-based operational decisions. Coordinate and compile performance to the annual plan; provide feedback to the business based on current and historical trends; develop strong relationships with business leaders; ensure data-driven and successful Integrated Business Planning process. Provide scheduled deliverables and ad-hoc reporting. Automate reporting and KPIs with IT, BI, or Excel. Other duties as assigned. Minimum Qualifications: Bachelor's degree in Supply Chain, Finance, or Business Three (3) years SAP data management/data cleansing initiatives Five (5) years analysis in Inventory Management and/or Planning Preferred Qualifications: IBP experience Knowledge, Skills & Abilities (KSA's): Project management, strategic communication, and critical thinking skills Knowledge in change management Advanced proficiency with Microsoft Office (Excel, PowerPoint, Outlook, Word), including pivot tables, complex graphs, and pricing charts Ability to work well under pressure and meet deadlines through sound project management and prioritization Ability to communicate with others in an effective and concise manner Ability to understand complex technical information and business terms Strong analytical skills in reviewing data to identify trends and opportunities Knowledge of supply chain functions, forecasting tools/software Problem-solving skills, ability to define problems, collect data, establish facts, and draw conclusions Ability to communicate across all levels of the organization, present complex ideas concisely and clearly Ability to self-motivate and possess independent problem solving Effective relationship building skills and project management skills Environmental/Working Conditions: Able to travel up to 20% of the time May work remotely Physical Requirements: Usual office and/or plant environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and/or balancing Frequent use of eye, hand, and finger coordination enabling the use of office and/or plant machinery/equipment Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone Noise level in the work environment ranges from normal office/plant levels to loud levels due to equipment and/or machinery use

Join a dynamic team at the pulse of global markets, where we deliver innovative software and service solutions for essential financial reporting and capital markets transactions. At DFIN, we are a values-driven organization that empowers you to build a fulfilling career while bringing your authentic self to work every day.Our "Win as One" mentality ensures that our team's success is directly linked to Client, Shareholder and Employee Satisfaction. Recognizedas one of AMERICA'S MOST LOVED WORKPLACES for five consecutive years and a Built In Best Places to Work for six years, we are committed to our employees' total well-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for professional growth. Bring your passion and talents to DFIN - because being YOU thrives here. Summary: We are seeking a highly motivated and hands-on ServiceNow Business Analyst to support a CMDB implementation of the ServiceNow platform. This role will focus on the ITSM suite, CMDB, and Discovery modules. The ideal candidate will have strong functional knowledge, excellent communication skills, and the ability to demonstrate business value through the platform. You will act as the primary Business Analyst for ServiceNow ITSM, CMDB, and Discovery, collaborating with stakeholders and bridging technical and business teams to deliver impactful solutions. Responsibilities: * Act as the primary BA for the implementation of ITSM, CMDB, and Discovery modules in ServiceNow * Collaborate with stakeholders to gather, analyze, and document business and technical requirements * Work hands-on with the platform to test, validate, and demonstrate ServiceNow functionality * Conduct demos and walkthroughs to showcase capabilities and value to business users * Support UAT, training, and go-live activities * Manage stakeholder expectations and provide regular updates * Support the Team in developing CMDB policy, processes, and knowledge base * Manage and maintain data/IT configuration items and data governance for the platform * Improve CI data integrity regarding classes, naming conventions, attributes, data sources, and relationships * Conduct configuration audits and reconciliation * Drive visibility on unauthorized CI changes or alterations to environment * Maintain data dictionary and own data model for the platform * Define KPIs to manage the effectiveness of the data * Perform SDLC activities required to enhance the ServiceNow platform Qualifications: * Proven experience with ServiceNow ITSM, CMDB, and Discovery * Hands-on experience testing and validating ServiceNow functionality * Strong understanding of service management processes and workflows * Excellent communication and stakeholder management skills * Ability to articulate value and impact to business stakeholders * Experience with CMDB ServiceNow implementations is a plus * 3+ years of experience with mid to large-sized companies (500+ associates) * Experience with Microsoft Office 365 and ServiceNow * Solution-oriented mindset with ability to provide recommendations for current and future platform * Familiarity with processes that consume CMDB data (Incident, Problem, SDLC, Asset, Change) * Solid understanding of varying IT software and hardware platforms and concepts * Excellent analytical and problem-solving skills Preferred Skills: * ITIL Foundation v3 or v4 certification * 2+ years of ServiceNow IT Operations experience * Knowledge of IT Configuration and Asset Management processes * Knowledge of ServiceNow CMDB, Discovery, and Service Mapping tools * Excellent collaboration, customer service, and communication skills General Skills: * Passionate about customer service * Ability to balance multiple simultaneous demands and self-adjust to meet shifting priorities * Ability to work independently and collaborate with peers as needed * Excellent oral and written communication skills * Willingness to occasionally work scheduled night/weekend times, and to participate in off-hours on-call schedule * Able to work quickly and effectively under pressure and efficiently handle multiple priorities * Familiarity with the financial services industry is desirable but not required It is the policy of Donnelley Financial Solutions to select, place, and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran status, actual or perceived sexual orientation, genetic information or any other protected status. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or accessjobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to . At DFIN, protecting your identity is a top priority. Please be aware of scammers impersonating DFIN recruiters. DFIN recruiters will never request personal information via email or text. You will only receive a text from us if you've already been in contact. All automated messages will come from. If you ever have doubts about the legitimacy of any communication from us, please do not hesitate to reach out for verification via (this email is for general TA questions and is not used for updates on your application status).#BI-Remote

Koniag Technology and Infrastructure Solutions, LLC, a Koniag Government Services company, is seeking a Business Analyst/Tester to support KTIS and our government customer. This position requires the candidate to be able to obtain a Public Trust. This is a remote position. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Koniag Technology and Infrastructure Solutions is seeking an experienced Business Analyst/Tester with specialized knowledge of ServiceNow to join our team. The ideal candidate will have a strong background in business process analysis, requirements gathering, and solution design, with specific expertise in ServiceNow implementations and optimizations. This role is critical in bridging the gap between business needs and technical solutions, ensuring that our ServiceNow implementations deliver maximum value to stakeholders. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** The Business Analyst/Tester will be responsible for analyzing business processes, documenting requirements, and helping design ServiceNow solutions that meet organizational needs. Principal responsibilities will include but are not limited to: + Conduct business process analysis to identify opportunities for improvement and automation through ServiceNow + Gather, document, and validate business requirements from stakeholders at all levels of the organization + Translate business requirements into functional specifications for ServiceNow implementations + Create detailed documentation including use cases, process flows, user stories, and acceptance criteria + Collaborate with technical teams to ensure requirements are properly implemented in ServiceNow solutions + Serve as a liaison between business stakeholders and technical teams throughout the project lifecycle + Facilitate workshops and meetings to elicit requirements and build consensus among stakeholders + Develop and maintain process maps, workflow diagrams, and other visual representations of business processes + Validate solution designs against business requirements and user needs + Coordinate user acceptance testing and gather feedback for solution refinement + Support change management activities related to ServiceNow implementations + Analyze current state processes and recommend improvements leveraging ServiceNow capabilities + Develop metrics and KPIs to measure the success of ServiceNow implementations + Stay current with ServiceNow capabilities and releases to inform solution recommendations + Provide subject matter expertise on ServiceNow modules and functionalities + Support the development of training materials and documentation for end users **Education and Experience:** + Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field + 5+ years of experience as a Business Analyst or similar role + 3+ years of experience with ServiceNow platform and implementations + Proven track record of successful IT project delivery, particularly with ServiceNow **Required Skills and Competencies:** + Strong understanding of business analysis methodologies and best practices + Experience with requirements gathering techniques and documentation standards + Knowledge of ServiceNow platform capabilities, modules, and configurations + Proficiency in process mapping and workflow design + Experience creating detailed functional specifications and user stories + Strong facilitation and stakeholder management skills + Excellent verbal and written communication abilities + Experience with user acceptance testing and quality assurance processes + Understanding of ITIL practices and IT service management principles + Ability to understand complex business processes and translate them into technical requirements + Strong analytical and problem-solving skills + Experience with Agile and/or traditional project methodologies + Proficiency with requirements management and documentation tools + Ability to build consensus among diverse stakeholder groups + Experience with change management principles and practices **Desired Skills and Competencies:** + Experience with multiple ServiceNow modules (ITSM, CSM, ITBM, etc.) + Background in government contracting environments + Knowledge of data analysis and reporting tools + Experience with ServiceNow platform governance + Background in organizational change management + Experience with business process reengineering + Knowledge of user experience design principles + Experience with enterprise architecture concepts + Background in IT governance frameworks + Experience with ServiceNow development capabilities + Knowledge of integration concepts and approaches + Project management experience or certification + Experience with requirements traceability + Background in customer experience design **Security Requirement:** + Ability to obtain a Public Trust **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Software and Systems Development** **Job Function** **Business Systems Analyst** **Pay Type** **Salary**

This is a remote position. There is limited expectations for regular in-person, in-office activities. You're not the person who will settle for just any role. Neither are we. Because we're out to create a better world, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to be HR360's new Business Analyst III. The Business Analyst will work closely with HR360's internal and external stakeholders to turn data into information and knowledge that can be used to make sound business decisions. This data helps drive improvement in key business metrics, stakeholder experience and business results. The Business Analyst will also interact with various development teams, project managers, senior management, and external vendors. This individual understands how data is turned into information and knowledge, and how the knowledge supports and enables key business processes. The Business Analyst must develop an in-depth understanding of the business environment and possess both strong analytical and communication skills. Further, the Business Analyst must work well within a team environment. The Business Analyst III has advanced experience in performing business case analyses which measures/quantifies the impact and effectiveness of specific programs and performance. The Business Analyst III works cross functionally and directly supports department leaders in the development, analysis and interpretation of HealthRIGHT's scope of business. Key Responsibilities Provide analytical expertise to leadership in areas critical to the organization's overall strategy and performance. Possess an in-depth understanding of business strategy, processes, services, roadmap, and context in which the business operates to identify opportunities and direct projects. Recommend solutions in areas critical to organization's overall and service line performance to inform agency decisions, strategy, and tactics. Collect, understand, and translate stakeholder requirements into actionable parameters for projects. Design and implement business solutions by building relationships and partnerships with key stakeholders. Develop Return On Investment (ROI) analysis for new strategies to improve organization performance. Maintain clear, accurate project documentation including the development of business cases, proposals, and summaries using project management methodologies. Identify risks and mitigate threats by managing issues and resolutions. Exhibit leadership for business analysts, and broader organization where appropriate. Act as critical liaison between business, technical, program and support teams translating technical ideas and analytical results to non-technical peers and stakeholders across all levels of the organization. Produce understandable reports and presentations that describe and communicate complex findings for a variety of technical and non-technical audiences. Write SQL queries to develop, implement, and utilize databases and reporting tools to extract data, using data analysis programs. Visualize data using Power BI, Excel, or other visualization programs. Check ticking system for incoming requests; provide customer-centered, primary line of support for report/dashboard problems, data requests and other issues. Provide solution by researching problems and questions, diagnosing, troubleshooting, and applying available information and resources. Attend staff meetings, in-service meetings and participate in agency committees and task force activities as required. Demonstrate respectful, professional and appropriate behavior that supports a team oriented work environment. Demonstrate a commitment to the mission, core values and goals of HealthRIGHT 360 including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services. Other duties as assigned by supervisor. Education and Knowledge, Skills and Abilities Education, Certification, and Experience Required: Bachelor's degree in a quantitative discipline such as Mathematics, Epidemiology, Metrics and Evaluation or Statistics, or equivalent 5 years or more of relevant experience. Proven analytical and quantitative skills, including experience with managing and modeling of large data sets, required. Desired: Master's degree in Public Health, Health Analytics/Informatics or related preferred. 5-7 years of experience analyzing data in a healthcare environment preferred. Intermediate experience with or knowledge of data visualization techniques. Established business acumen including understanding of market dynamics, financial/budget management, data analysis and decision-making. Healthcare coding conventions and health plans experience a plus. 3+ years of experience designing, writing, and maintaining Epic reports and dashboards desired. Certification or knowledge of Epic Cogito, Caboodle data model, SlicerDicer, or Clarity data model a plus. Background Clearance: Must not be on active parole or probation, clear with OIG database. Ability to obtain and maintain satisfactory background check. Knowledge Required: Advanced ability to operate computers and related software programs including Word, Excel, Outlook and other Microsoft Office applications. Experience writing SQL queries to develop, implement, and utilize databases and reporting tools to extract data. Experience conducting analyses using data analysis programs. Experience visualizing data using Power BI, Excel, or other visualization programs. Demonstrated healthcare experience in quantifying, measuring and analyzing financial and utilization metrics of healthcare. Skills and Abilities Required: Ability to read, analyze, and interpret common industry related journals, financial reports, and legal documents. Ability to respond to common inquiries from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, clients, and/or external groups. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. We will consider for employment qualified applicants with arrest and conviction records.

Business Data Analyst - College Lesson Editor We are seeking detail‑oriented Business and Data Analysis Subject-Matter Experts to review and revise college-level lessons. You will check to confirm the accuracy and clarity of lessons to ensure our content is a great resource for students. This is an online, remote contract role. All work is paid hourly. Job Description: The subject-matter expert will carefully perform accuracy checks on provided college-level lessons. Minor edits may be required if the lesson is inaccurate in any way. Experts must be capable of confirming that lessons are coherent and helpful for our users. What You'll Do - Follow internal documentation to improve content accuracy and quality of provided lessons - Review and approve college-level lessons in your field - Verify content is accurate, on-level, and appropriate for the related course What Makes You a Great Fit • Subject-matter expertise in business and data analysis • Strong editorial judgment for educational materials, with an eye for clarity, fairness, and learner‑appropriate rigor • Meticulous attention to detail and consistency for question accuracy and alignment to the exam's content guide • Ability to work independently and follow structured procedures Required Qualifications • A Bachelor's degree or Master's degree related to Business and/or Data Analytics • 3-5 years of teaching experience • Experience editing or developing educational content, assessments, or test‑prep materials • Excellent written English and command of grammar, syntax, and tone for adult learners • Familiarity with DEI guidelines for content publication • Reliable internet and your own computer Preferred Qualifications • Master's degree in Business and/or Data Analytics • College teaching experience • Experience with content management systems What We Offer: Reliable Payments: You'll receive payments twice a month and automated invoicing for your work. Remote Work: This is a fully online contracted work-from-home opportunity. Flexibility: Basically, there are no requirements! Work when you want, where you want, as often as you want, with no minimums/maximums. Support: Our supportive staff is available answer your questions and help you get up and running. The Contract Process Complete the application and submit with your resume. Applications are approved and contracts sent on Wednesdays. Submit the contract within the 5-day signing window. The following Wednesday, you'll receive onboarding instructions. You can view a step-by-step overview of the contract process here: How to Become a Freelancer with Study.com About Study.com The mission of Study.com is to make education accessible, and over the last two decades we've become the leading online education platform, delivering a personalized learning experience across a broad continuum of education for over 30 million students, instructors, and professionals every month. We help empower millions of learners to achieve their education and career goals. We focus on increasing access to education because we know information is the ultimate equalizer and that education is key to upward mobility. Feel free to share this opportunity with any friends you think would be interested, too.

Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStation VR, PlayStation Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Sony Interactive Entertainment LLC seeks a Senior Business Applications Analyst in San Mateo, CA to drive data catalog adoption and engagement among engineers, following standards established by data literacy and data discovery teams. Requires a Master's degree in Information Systems or related field or equivalent, and three (3) years of experience developing, implementing and maintaining data reports, solutions and dashboards. Must include three (3) years of experience modeling data in SQL and utilizing Tableau reporting tools; utilizing data analytics platforms, including data warehouses, data lakes and transactional databases, and data structures and database schemas; contributing to Data Governance processes and practices through data classification and data lifecycle management; utilizing enterprise data catalog tools for data assets management and data documentation; performing data quality analysis and data incident reporting; utilizing data change management processes across enterprise and functional groups; and organizing work and business deliverables through Agile planning process roadmaking, planning and incremental execution. Telecommuting and/or working from home may be permissible pursuant to company policies. Sony is an EOE. Salary range: $202,176.00 - $287,200.00/year Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill a position for Business analyst in Reynoldsburg, OH Qualifications · Bachelor's degree in a communication or technical discipline, or equivalent experience · 5 Plus Years of previous technical experience and knowledge of Microsoft Office Suite of Products. · 5 plus years of experience with technical language used by computer programmers, developers. · 5 plus years of experience with Microsoft Visio, Excel Additional Information In person interview is acceptable.

Description Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 4,900 people worldwide. We are currently searching for Sr IT Analyst to join our team at our Corporate Business Systems Team. This position can be located at any one of our US locations and will be determined based on the successful candidate's location. What you will do: Design, test, debug, and implement new software application systems and enhancements to existing systems. Performs maintenance on existing software applications Solves basic to highly complex technical problems and is called on to lead projects Demonstrates in-depth knowledge and understanding of key functional areas Leads multiple functional areas and responsible for delivery within the timing, budget, and scope of larger department initiatives Responsible for answering and resolving support activities to department metrics and KPI's, providing corrective action recommendation when KPI's are not met. Responsible for meeting individual yearly objectives for the IT department. Ensures users of IT systems and technology receive timely and effective support. Works within own department and across other departments to resolve support issues. Delivers to plant / program launch activities in accordance with IT Risk and System policies. Responsible for meeting deadlines in projects which align to the department strategy. Responsible for system documentation in accordance with company systems implementation policies. Leads risk management for the IT organization, elevating concerns when identified. Adopts new and emerging technologies in their respective field of expertise, leads changes and upgrades to provide better service to their customers. Demonstrates the ability to understand problems or business opportunities in their area of responsibility and can gather, document, and analyze relevant requirements. Ensure documentation is produced in accordance with company standards and policies. Follows documented audit controls and security procedures. Makes recommendations for continuous improvement and risk mitigation. Leads the identification, development, analysis, documentation, and implementation of business use cases. Prepares for, presents to, and leads business process or system walk-throughs. Ensure users of their team's systems / technology are supported effectively and timely. Drive customer satisfaction and engagement for all systems and support services. Leads the development of specifications and proposals. Liaise with business/process owners and IT management on changes to the IT environments related to their team. Interface with peers and other IT teams on multi-discipline projects ensuring any technical or operation challenges are not introduced during newer implementations or changes. Understands systems methodology and can adapt to the methodology used by the group or groups to which support is provided. Highlights required maintenance and upgrades as they arise to ensure any costs can properly be tracked and budgeted. Performs analysis and support for assigned applications, sub-systems, or specific system modules. Identifies areas where cost or resource waste could be eliminated and elevated to their direct management. Responsible for building project plans and driving deadlines for projects in their own functional area. Evaluates alternative solutions to meet business requirements, assist in development of cost - benefit analysis and making recommendations to team leaders or IT management. Proactively plan for required maintenance and upgrades to ensure any costs can be identified, budgeted, and tracked. Determines and documents the impact of a proposed change on business processes and systems in their area of responsibility and makes appropriate plans and or recommendations Responsible for understanding and following development and implementation policies and procedures Responsible for system documentation in accordance with company systems implementation policies. Responsible for governing ERP support tickets related to responsible area. Other duties as assigned What you will gain as a part of the Auria Team: An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits. Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options Parental Leave and Adoption and Surrogacy Benefits for salaried employees Tuition Reimbursement available for eligible employees to continue education Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4% Salary Continuation & Long-Term Disability (LTD) What you will bring: BS degree with focus in IT or technical subject, preferred, or on the job experience Minimum 5 years of manufacturing IT experience within the ERP environment. Plex, QAD, One Stream, Power BI, SQL preferred Travel Requirements: Ability to travel up to 50% of the time to Auria manufacturing facilities. Knowledge, Skills, and Ability: Enterprise solution delivery, team and technical agility, continuous learning culture, communication, adaptability and creative thinking problem solving. Ability to work from the shop floor to the front office with ease Advanced knowledge and experience of the system life cycle methodology, quality assurance, project management, and relevant disciplines Possesses advanced analytical, technical, and problem-solving skills and abilities When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process. Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Job Summary We are seeking a strategic and results-driven Business Applications Analyst to drive and manage cross-functional transformation initiatives that align with our company's strategic objectives. This role requires a dynamic leader with a proven ability to transform business processes and functions through effective cross-functional teaming, rigorous program management, and exceptional communication. The ideal candidate will serve as a thought leader and change agent, driving innovation and operational excellence across the enterprise. Key Responsibilities - Thought Leadership: Recommend creative and innovative solutions to strategic business problems leveraging industry best practices and insights from the analysis of internal and external data. - Operational Improvements: Identify inefficiencies and lead efforts to streamline operations and improve productivity. - Strategic Initiative Execution: Partner with Business Leads to support the planning, execution, and delivery of enterprise-wide transformation initiatives, ensuring alignment with strategic goals. - Cross-Functional Collaboration: Lead teams across departments (e.g., Sales, Finance, Operations, Product, Technology) to ensure seamless integration and execution of transformation efforts. - Program Management: Create project plans, manage timelines, budgets, risks, and resources, and ensure successful delivery of transformation projects. - Change Management: Design and implement change management strategies to support adoption and sustainability of new processes and technologies. - Stakeholder Engagement: Communicate effectively with stakeholders at all levels to ensure transparency, alignment, and buy-in. - Performance Monitoring: Track metrics that will monitor the success of transformation initiatives; adjust strategies based on performance data. - Communication & Reporting: Prepare and deliver clear, concise updates to stakeholders and leadership. Create visualizations and presentations to communicate project status, risks, and recommendations. Qualifications - 10+ years of experience in program management, business transformation, or strategic operations. - Proven track record for partnering with cross-functional teams and delivering significant business impact (e.g., Finance, Sales, Operations, Product Development, Customer Experience, Customer Success or Cloud), with a strong understanding of their KPIs and operational models. - Exceptional organizational, analytical, and problem-solving skills. - Strong interpersonal and communication skills, with the ability to influence and lead cross-functional teams. - Project Management certification (e.g., PMP, Agile, Lean Six Sigma) strongly preferred. - Experience with enterprise project management tools (e.g., Asana, MS Project, Smartsheet). Service Now SPM a plus. Success Metrics - Measurable improvements in operational efficiency, customer satisfaction, and profitability. - Positive stakeholder feedback and high adoption rates of new processes or systems. - Timely and on-budget delivery of transformation projects. Company Overview: UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. Equal Opportunity Employer UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . The pay range for this position is $145,600.00 to $200,000.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Dear Vendor Partners, We kindly request that you refrain from posting any of Hexaware's job openings on LinkedIn, as doing so may be perceived as competition. Additionally, we ask that there be no use of hashtags, mentions of Hexaware, or references to its customers on any online platforms. Your cooperation in maintaining this confidentiality and professionalism is greatly appreciated. Expectations on Submission Process from Vendor Partners: • Profile Submission: Submit the candidate's profile to the recruiter and ensure to CC the respective lead and the Profile Submissions DL. • Resume Upload: Upload the candidate's resume in the ORC system and Tag to the respective roles. Follow-Up Requests: • The lead will handle any follow-up requests. • Avoid any offline communication with the recruiters. Thank you for your understanding and support. Role: SDET with Cypress Location: Mclean, VA (All five days Onsite) Experience: 6+ years Job Description: Creates an overall automation strategy for the application under test Supports the application team in their continuous delivery efforts Participates in code review meetings Support other testers and automation engineers in the approach design, script development, execution, and reporting. Analyzes and communicates test results and defect resolution tasks Stays up to date with industry trends and best practices in order to apply them to an existing project Influences stakeholders to adopt automation practices to help make the software development processes more efficient Mandatory: 6 years of proven experience and well versed in Java, Selenium, Cypress (JavaScript), BDD TDD, Cucumber, Gherkin and CICD tools. Strong knowledge and proven experience in API automation, experience with REST assured or Karate. frontend and backend automation as well Strong knowledge in Databases like (DB2, Mongo DB or Snowflake) and experience in writing SQL queries Must have strong communication skills with ability to work with all management levels Good to have: Preferred experience in File handling in Java Preferably certified in AWS.

We're scaling a multi-product portfolio and need a single point of ownership for user experience and digital accessibility. This role will unify the design across all products, establish a robust accessibility program, and ensure our applications meet customers' WCAG expectations (AA level), ADA obligations, and Section 508 requirements. Key Responsibilities Product & Design Leadership Own end-to-end UI/UX strategy across five products-set standards, prioritize initiatives, and ensure cohesive experiences across web and mobile. Define and drive a portfolio-level design vision, OKRs, and roadmaps in partnership with Product, Engineering, and Customer Success. Build and maintain a cross-product Design System (foundations, components, patterns, content guidelines) with versioning and contribution workflows. Accessibility Program (WCAG/ADA/Section 508) Establish and lead our accessibility program: policies, standards, testing, issue tracking, and remediation SLAs. Ensure conformance with WCAG (plus applicable Section 508 and ADA Title II/III obligations); set measurable targets and report progress. Operationalize accessibility testing across the SDLC (design reviews, code checks, automated audits, assistive tech user testing). Author and maintain Accessibility Conformance Reports (ACR/VPAT) for each product/version; collaborate with Sales/Legal on RFPs and customer due-diligence. Coach designers and engineers on inclusive design, semantic HTML/ARIA, color/contrast, focus management, keyboard support, captions/transcripts, error handling, and documentation. Research & Insights Plan and conduct user research across diverse user groups; translate findings into clear product decisions. Define success metrics (task success, usability scores, accessibility issue density/severity), and instrument analytics to monitor UX outcomes. Collaboration & Enablement Partner with Engineering to prioritize accessibility fixes and prevent regressions via CI/CD gates and definition-of-done. Work with Customer Success to address accessibility inquiries, reproduce findings, and communicate remediation timelines. Represent UX & Accessibility in leadership and customer meetings; create executive-ready materials that articulate trade-offs and ROI. Qualifications Must-haves 3+ years in UI/UX for complex B2B SaaS or multi-product platforms; 3+ years leading design or accessibility initiatives. Expert knowledge of WCAG, ADA digital accessibility, ARIA authoring practices, and assistive technologies (NVDA, JAWS, VoiceOver, TalkBack). Hands-on experience writing ACR/VPAT documentation and partnering with customers on accessibility reviews. Mastery of Figma, or equivalent (components, tokens, libraries), prototyping, and developer handoff; familiarity with design tokens and front-end semantics (HTML/CSS/ARIA). Proven ability to build and govern a Design System used across multiple products and teams. Portfolio demonstrating measurable UX improvements and accessibility outcomes. Nice-to-haves Certifications (e.g., IAAP CPACC/WAS, NN/g UX Certification). Experience implementing automated accessibility tooling (axe, Lighthouse, Pa11y), unit/e2e checks, and CI integration. Familiarity with frameworks and patterns used in enterprise web apps (React/Angular/Vue) and mobile platforms. Success Metrics Reduction in accessibility issue backlog and time-to-remediation. % of new features passing WCAG AA checks at design and code review. Timely, accurate VPAT/ACR delivery per release. Design System adoption and contribution rate across teams. Usability improvements (e.g., SUS, task success, support ticket deflection). Tools you'll use Figma, FigJam, Jira/DevOps, accessibility testing tools (axe, Lighthouse), screen readers (NVDA/JAWS/VoiceOver), contrast analyzers, analytics (e.g., Pendo/Gainsight or equivalent), and research platforms. Working model Remote; occasional travel for user research, team workshops, and customer meetings. EOE/M/F/Disabled/Vet This company is an affirmative action/equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.

Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role We're looking for a detail-oriented and analytical Processing Data Analyst to support and enhance the Human-In-The-Loop (HITL) workflows that are used to evaluate our automated extraction. In this role, you'll ensure the accuracy, efficiency, and reliability of our extraction operations by managing internal ticket queues, maintaining performance metrics, and collaborating closely with our Operations Team. You will also learn about how artificial intelligence is applied at one of the fastest growing companies in financial technology. This is a fully remote role for a contractor based in the United States. Tabs Background Most contracts are extracted fully autonomously and we are consistently increasing the reach of the automated processes. To train this process further, Tabs works with contractors to manually process the contracts and compare the automated results to the human-generated ones. Complex contracts go through an automatic processing layer and then through a human checker to validate the results. The most complex contracts, however, are processed entirely by people. The people involved in contract processing are located around the world and work at different times to align with their timezones and the company's needs. We are seeking a person to conduct quality assurance (QA) testing on a subset of these complex contracts so as to provide feedback to the processors and to provide reporting to the company about the accuracy of this process What You'll Do Assign processing work to individuals when sufficient information has been received from internal stakeholders Respond to inquiries from processors who have gotten stuck by looking at internal records about the document type or by escalating the request Conduct QA on Human-In-The-Loop (HITL) processes to ensure data accuracy and consistency Maintain and improve HITL accuracy metrics and reporting to key stakeholders and to the processors themselves Collaborate closely with the Processing Team to relay updates, clarify requirements, and troubleshoot issues Identify operational inefficiencies and help implement process improvements Support cross-functional initiatives related to data quality and processing optimization Who You Are Highly detail-oriented, organized, and reliable Strong communicator who can work seamlessly with technical and non-technical teams Comfortable executing processes end-to-end and making data-driven recommendations Proactive problem-solver who is energized by improving accuracy and efficiency Experience 3-5 years of experience in data operations, quality assurance, HITL workflows, or related roles Experience working with customer service ticketing systems such as Monday.com, Pylon, Jira, or similar Familiarity with operational metrics, performance tracking, and reporting Previous experience working in a cross-functional operations or data-focused team Experience with Google Sheets, SQL, or a BI tool like Looker or Omni is a plus Experience in a startup or fast-moving environment is a plus This role is for a remote-only 1099 contractor in the United States. You will set your own hours (up to 40 per week) and complete work at your pace so as to accomplish the goals set forth with your manager. For security, we will provide you with a computer to be used for this work only. Perks and Benefits (Full-time Employees) Competitive compensation and equity Unlimited PTO Up to 100% employer covered monthly healthcare premium (medical, dental, vision) Lunch provided via Sharebite, plus dinner for any later office days. Parental leave up to 12 weeks Tax free commuter and parking benefits Voluntary insurances (Life, Hospital, Critical Illness, Accident) Employee Assistance Program (Rightway) 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We're committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves.