Design supervisor job description

The 3D Design Supervisor is responsible to lead Engineering's 3D design activities and the overall design engineering tools program. The Supervisor provides guidance to Designers and CAD Operators in the development of 3D design packages required for successful implementation of generation and transmission deliverables. Recommends and utilizes various 3D Computer Aided Design (CAD) design tools to optimize design content creation for high quality and scalability on projects ranging from O&M modifications to multimillion dollar Capital programs. Leads and oversees innovative collaboration with the engineering disciplines and site personnel to advance successful project outcomes. The Supervisor will ensure that high quality, technical 3D design documentation is produced which meets or exceeds industry standards and regulatory compliance. The successful candidate will be a key contributor in the complex technical environment of multidiscipline design development and utilizes NYPA staff and external resources required to support the organization's deliverables. Strong understanding of overall project requirements, development of high quality 3D design outputs and ability to lead and work within and across large, interdependent teams are a must. #LI-VB1
Responsibilities
Coordinate and supervise the daily activities of team members assigned to design projects.
Review work for technical accuracy and completeness.
Ensure compliance with NYPA's configuration management policies and procedures.
Monitor progress from project initiation to task closure and generates status reports.
Provide technical guidance to team members in the development of design packages.
Set priorities for team members and make necessary resource adjustments to successfully accomplish deliverables on time and within budgetary constraints.
Provide man-hour estimates for proposed projects.
Collaborate with supervisors, other Engineering disciplines and site personnel.
Accountable for the project team's performance in achieving goals, schedule compliance milestones and other objectives.
Prepare performance reviews for team members.
Review and approve staff timesheets.

Knowledge, Skills and Abilities
Demonstrated experience in a leadership/supervisory role and/or as a key contributor to the successful completion of major technical projects. Proven ability to adjust to changing priorities both independently and collaboratively.
Knowledge of fundamental engineering principles, construction techniques, design standards, technical and regulatory requirements and generally accepted drafting practices.
Specific technical expertise in one or more design engineering disciplines.
Ability to logically develop plans and schedule work to address business and operational needs.
Ability to coordinate inter-discipline technical interfaces to successfully achieve project goals and deliverables.
Strong communication and interpersonal skills are necessary to interact with others within the organization. Verbal/written communication skills must be at a level where the incumbent can request data, organize technical information and alert others of potential technical design conflicts.
Multi-tasking and flexibility are required to accommodate changing priorities to meet the needs of the organization.
Ability to resolve personnel problems, schedule conflicts, mobilize contractor and NYPA resources and make necessary adjustments to complete assigned projects on schedule and within budgetary constraints.
Working knowledge and experience with AutoCAD applications, engineering document management systems and plotting equipment.
Proficient in interviewing techniques and managing contractor resources.
Education, Experience and Certifications
Associate Technical Degree in a related discipline (or equivalent work experience).
Minimum of 8 years of experience in design and drafting with a minimum of 2 years of experience directing the design work of others, preferably in a utility company or an AE firm.
Four years of related experience as a designer or senior designer may be substituted for an Associate Degree, at the discretion of the Authority.
Bachelor's degree in Engineering or Applied Technology is preferred.

Physical Requirements
Approximately 15% travel throughout New York State to NYPA's operating facilities.

The Consultation & Design Supervisor is a micro-store leader who identifies opportunities to grow the customer portfolio. They set performance goals and coach the team to provide a best-in-class consultative experience to our customers in the home, in stores, or virtually. They deploy resources to meet the needs of the micro-market. The Consultation & Design Supervisor guides the team through competing priorities and ensures execution and efficacy by conducting weekly pipeline meetings, monthly customer portfolio meetings, and quarterly performance. They also lead development conversations with the Consultation and Design (C&D) team. Additionally, they build quality relationships with customers and provide them with relevant and memorable products, services, and technology expertise. They deliver a differentiated experiences through all Best Buy touchpoints to drive confidence in the Best Buy brand.

At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.

We are obsessed with building long term relationships with our customers. If you like working in a team environment that inspires individual and team success, you'd be a great addition to our team.
Key Responsibilities

* Drives a positive customer experience by building relationships and providing solutions to their needs.

* Empowers Consultants, Senior Consultants, and Designers to drive a world-class consultative customer experience through enablement of the direct to customer (D2C) strategy in their location and throughout the micro-market.

* Grows the customer portfolio through coaching, developing, and validating plans for acquisition, frequency, and retention.

* Drives adoption, usage, and proficiency of Customer Relationship Management (CRM).

* Maintains a broad scope of knowledge in technology products and services, advanced relationship skills, CRM, and leadership development skills.

* Supports the premium business through coaching complex selling, process management, upskilling employees, and customer's private data management.

* Analyzes performance indicators against premium business strategies and goals.

* Develops meaningful partnerships with Best Buy for Business, Services, and other teams to maximize customer experience.

* Utilizes data, analytics, and local insights to define customer share and market opportunities.

Basic Qualifications

* 1 year of experience as a Leader in Business, military, or related fields

* 2 years of experience driving profitability through sales or customer service

* Ability to analyze and manage a budget (labor, expenses, revenue)

Preferred Qualifications

* Retail experience in consumer electronics, luxury brands, or other premium product experience

* Prior experience in selection, hiring, and performance management

Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What's Right.
Principal Purpose of Position:

* Supports the personal and career development of all assigned employees
* Supervises the activities of assigned employees, manages workload, monitors attendance, and conducts performance reviews
* Interact with sales force to ensure that client service levels and expectations are maintained exceeded
* Support the sales force by participating in meetings with prospects as a subject matter expert on our custom service solutions
* Maintain awareness to ARI's position in the market. Also must have knowledge of our competition's strengths and weaknesses as it relates to program offerings and services
* Support their team members in developing, proposing and implementing strategic initiatives for their clients'
* Searches for opportunities to increase ARI business
* Engages in heavy client interaction and resolves any conflict between clients and various ARI departments
* Recommends process improvements to increase client efficiency
* Supports the development and presentation of customized Business Reviews that outline the client's expenses, compliance and program utilization
* Develops plans of action to address areas of opportunity based on industry best practices
* Participates in the recruiting and hiring of new staff members
* Responsible for the initial training of new hires as well as the ongoing development of their assigned team members
* Manages and proctors departmental meetings and training sessions
* Manages the transition of accounts and sensitive client communications
* Promotes client retention by providing exemplary customer service at all times
* Perform all other duties and special projects as assigned

Education and/or Training:

* Bachelor's degree in Business Administration or equivalent business experience

Relevant Work Experience:

* Extensive experience in customer service and a thorough understanding of the fleet management industry and manufacturers vehicles and specifications
* Advanced Microsoft Office skills
* Complete knowledge of ARI systems.
* Experience in building relationships and managing dynamic teams

Planning/Organizing/Managerial Knowledge:

* Strong supervisory skills and the ability to train and develop assigned employees.
* Must be able to think critically at a strategic level
* Ability to manage multiple priorities, pay close attention to detail and have follow-up skills.
* Must have presentation and meeting management skills
* Ability to align customer needs with ARI programs, processes and/or industry best practices.
* Dedication to both personal and career growth
* Action-oriented with the drive to take initiative and accountability for decision-making

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.