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Designer and sales associate skills for your resume and career
15 designer and sales associate skills for your resume and career
1. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Provided exceptional customer service and product knowledge within appliance department for upscale clientele.
- Maintained strong product knowledge and awareness of all promotions and advertisements.
2. Space Planning
Space Planning is one of the most important elements of interior decorating. The interior designer takes the space available within a building, an apartment, a house, or another type of structure which is being renovated or otherwise altered, and then they begin to play around with the space, creating visions and revisions of the space on paper or in a specialised design program, according to the necessities of the project and clients at hand.
- Assisted 3 designers with customer's concerns of space planning, fabric yardage and upholstery selection INTERIOR DESIGN INTERN.
- House visits and help the clients for space planning and recommending/ design furniture based on their desire.
3. Retail Sales
Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.
- Establish client base and determine flooring needs for customers, and retail sales.
- Retail sales in furniture, custom upholstery, art, accessories, lighting.
4. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Acknowledged by management for my problem solving and adaptability with design solutions and a passion towards excellent customer service.
- Coordinated and worked closely with our shipping/delivery department scheduling clients' deliveries and carrying out premium customer service.
5. Phone Calls
Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.
- Answer multiple phone calls and emails on a daily basis.
- Followed up on telephone calls and email inquiries.
6. Cleanliness
- Performed periodic checking of store facilities including changing areas in order to ensure cleanliness and order.
- Operated register, completed daily paperwork, stocked store daily and maintained cleanliness of store.
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- Prepared all-store Powerpoint presentations and meetings.
- Authored and developed training documentation such as participant materials, quick reference guides and PowerPoint presentation materials to use in stores.
8. Store Sales
- Maximize store promotions and marketing initiatives by providing superior in-store sales experience.
- Maintained knowledge of current sales and store promotions often attending off site vendor presentations of new products and store sales techniques.
9. Customer Satisfaction
- Demonstrated effectiveness in problem solving to provide customer satisfaction while negotiating difficulties when dealing with expensive products.
- Designed new fashions and worked to better existing products for increased customer satisfaction.
10. CAD
- Modified and updated CAD construction documents accordingly.
- Prepared concepts, fabrics/ trims/color swatches, design boards, story boards with flat sketches & CAD
11. Persuasion
- Developed strong sales skills; negotiation, persuasion and diplomacy.
12. Design Process
The process by which a product is formed is referred to as the design process. It requires the conceptualization of what the product may look like in terms of aesthetics, what it will be made of and most importantly, what it will do. A design process puts this process in order so that the creation of the product is seamless and has the least amount of errors and slack while it is being made.
- Specialized in assisting guests with complete design process including floor plans, lighting, and budget costs.
- Manage all aspects of sales and design process for residential and commercial projects.
13. Sales Associates
- Maintained positive working relationships with all sales associates and management.
- Developed opportunities to promote the vendor's business by building relationships with sales associates out of home base to drive business.
14. Color Schemes
- Advised clients on interior design factors, such as color schemes and color coordination, estimated material requirements and costs.
- Presented design ideas to customers taking into account their design style, color schemes and budget.
15. Client Relationships
- Maintained and enhanced client relationships to expand personal business.
- Greeted guests and developed strong designer/client relationships.
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Sonya DiPalma Ph.D.
Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville
List of designer and sales associate skills to add to your resume
The most important skills for a designer and sales associate resume and required skills for a designer and sales associate to have include:
- Product Knowledge
- Space Planning
- Retail Sales
- Customer Service
- Phone Calls
- Cleanliness
- PowerPoint
- Store Sales
- Customer Satisfaction
- CAD
- Persuasion
- Design Process
- Sales Associates
- Color Schemes
- Client Relationships
- POS
- Sales Floor
- Sales Transactions
- Sketch
- Client Book
- In-Home Consultations
- Design Services
- Custom Furniture
- Customer Relations
- Custom Orders
- Photoshop
- Product Line
- Design Projects
- Repeat Business
- Product Selection
- Design Software
- Design Concepts
- Design Solutions
- Inventory Control
- Business Cards
- Furniture Sales
- Floral Arrangements
- Cash Registers
- Customer Inquiries
- Store Displays
- Design Consultations
- Inventory Management
- Customer Issues
- Sales Orders
- Custom Design
- Product Displays
- Visual Displays
- Window Displays
- Window Treatments
- Showroom Floor
Updated January 8, 2025
