Store Associate
DSW (Designer Brands Inc. job in Charlotte, NC
Find Your Fit at DSW We have a personal relationship with our shoes! You might say we-re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we-re excited for YOU to be a part of the evolution of DSW.
Reports to: Store Manager and/or Customer Experience Leader (CEL)
Our Values:
We Love What We Do
* Bring positive energy and enthusiasm.
We Own What We Do
* Give and receive feedback openly and embrace change as opportunities for growth.
We Do What-s Right
* Model high standards of honesty and integrity.
We Belong
* Value unique experiences and encourage different perspectives.
Essential Duties and Responsibilities:
Be empowered to meet the customer where they are and personalize their experience:
* Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
* Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.
* Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.
Be committed to the customer having a consistent positive experience:
* We own the physical shopping environment therefore the role includes maintaining a neat, clean, and safe environment for our internal and external customers.
* This includes but is not limited to the following: clearing trash from the aisles, cash wrap, and stockroom, returning shoes back to their location according to DSW standards, cleaning the associate breakroom and public restrooms, vacuuming, cleaning mirrors and front walkways along with any other housekeeping items deemed necessary.
* Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize and maintain the stockroom.
Bring the power of shoes to life by leveraging in-store and digital services:
* Complete all functions of the fulfillment process including locating items, inspecting condition of product, packaging and label placement ensuring readiness for pick up/delivery.
* Use of company tools to search product availability to order for the customer ie. iPhone, Register.
* Perform other duties as assigned by the management team.
Be responsible to pause and the put the customer first:
* Complete customer transactions while following DSW-s policies and procedures.
* Responsible for accuracy in counting money and providing correct change.
* Operate a calculator and enter data via the register keyboard.
* Partner with the Customer Experience Leader (CEL) when customer situations and service issues escalate.
* Follow all asset protection policies and procedures.
Bring fun and energy to everything you do:
* Actively participates in daily team meetings and ongoing training.
* Be open to and responsive to coaching and feedback.
* Demonstrate teamwork and support inclusivity.
Required Skills:
* Must have the availability to meet the needs of the business.
* Professional, friendly, and customer service focused.
* Ability to move with tempo to meet time bound expectations.
* Good verbal and written communication skills.
* Proficient in use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator).
* Must have the ability to spend up to 100% of working time standing or walking around the store.
* Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis.
* Stoop, kneel, crouch or crawl on a frequent basis.
Experience:
* Previous retail experience required.
Hiring Range Notification
Hiring rates are provided for locations subject to posting requirements. Click **************************************** for applicable posted hiring rates. The rate displayed does not include benefits such as health insurance, paid or unpaid time off work, and/or retirement benefits, unless required by law. Benefits eligibility may vary based on where you work and your position. Visit *********************************** to learn more!
Store Associate
DSW (Designer Brands Inc. job in Concord, NC
Find Your Fit at DSW We have a personal relationship with our shoes! You might say we-re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we-re excited for YOU to be a part of the evolution of DSW.
Reports to: Store Manager and/or Customer Experience Leader (CEL)
Our Values:
We Love What We Do
* Bring positive energy and enthusiasm.
We Own What We Do
* Give and receive feedback openly and embrace change as opportunities for growth.
We Do What-s Right
* Model high standards of honesty and integrity.
We Belong
* Value unique experiences and encourage different perspectives.
Essential Duties and Responsibilities:
Be empowered to meet the customer where they are and personalize their experience:
* Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
* Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.
* Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.
Be committed to the customer having a consistent positive experience:
* We own the physical shopping environment therefore the role includes maintaining a neat, clean, and safe environment for our internal and external customers.
* This includes but is not limited to the following: clearing trash from the aisles, cash wrap, and stockroom, returning shoes back to their location according to DSW standards, cleaning the associate breakroom and public restrooms, vacuuming, cleaning mirrors and front walkways along with any other housekeeping items deemed necessary.
* Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize and maintain the stockroom.
Bring the power of shoes to life by leveraging in-store and digital services:
* Complete all functions of the fulfillment process including locating items, inspecting condition of product, packaging and label placement ensuring readiness for pick up/delivery.
* Use of company tools to search product availability to order for the customer ie. iPhone, Register.
* Perform other duties as assigned by the management team.
Be responsible to pause and the put the customer first:
* Complete customer transactions while following DSW-s policies and procedures.
* Responsible for accuracy in counting money and providing correct change.
* Operate a calculator and enter data via the register keyboard.
* Partner with the Customer Experience Leader (CEL) when customer situations and service issues escalate.
* Follow all asset protection policies and procedures.
Bring fun and energy to everything you do:
* Actively participates in daily team meetings and ongoing training.
* Be open to and responsive to coaching and feedback.
* Demonstrate teamwork and support inclusivity.
Required Skills:
* Must have the availability to meet the needs of the business.
* Professional, friendly, and customer service focused.
* Ability to move with tempo to meet time bound expectations.
* Good verbal and written communication skills.
* Proficient in use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator).
* Must have the ability to spend up to 100% of working time standing or walking around the store.
* Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis.
* Stoop, kneel, crouch or crawl on a frequent basis.
Experience:
* Previous retail experience required.
Hiring Range Notification
Hiring rates are provided for locations subject to posting requirements. Click **************************************** for applicable posted hiring rates. The rate displayed does not include benefits such as health insurance, paid or unpaid time off work, and/or retirement benefits, unless required by law. Benefits eligibility may vary based on where you work and your position. Visit *********************************** to learn more!
Seasonal Stock Associate
Charlotte, NC job
Stock Associate (P/T) The Stock Associate is responsible for verifying merchandise receipts, deliveries, and placement of merchandise in the stockroom. Responsibilities * Maintain a passion for both the product and delivering an exceptional customer experience.
* Process and replenish merchandise as needed, receive and monitor floor stock, and handle product movement in and out of the store.
* Ensure accurate and efficient stockroom operations, especially during peak hours.
* Provide clear and timely communication to management regarding product levels and any other needs related to stockroom operations.
* Assist in various store operations, including floor moves, visual merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
* Be flexible and occasionally perform work outside your specific role.
Requirements
* 1-2 years of retail experience preferred.
* High school diploma or equivalent preferred.
* Strong verbal and written communication skills.
* Ability to process information or merchandise through the computer system and POS register system.
* Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
* 50% off employee discount and 40% off immediate family discount
* Friends and Family Discount Events
* Free shoe for the season
* Flexible schedule
* Career Growth
* Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
Seasonal Shoe Stylist
Charlotte, NC job
Shoe Stylist (P/T) The Shoe Stylist is responsible for applying selling techniques to merchandise and developing a client base to build sales. Responsibilities * Ensure that each customer receives outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging every customer.
* Maintain outstanding standards in every aspect of customer service.
* Possess an understanding of all product information, merchandise promotions, test merchandise, and advertising efforts.
* Demonstrate salesmanship skills by consistently achieving and maintaining sales productivity levels.
* Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
* Be flexible and occasionally perform work outside of your specific role.
Requirements
* 1-2 years of retail experience preferred.
* High school diploma or equivalent preferred.
* Strong verbal and written communication skills.
* Ability to process information or merchandise through the computer system and POS register system.
* Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
* 50% off employee discount and 40% off immediate family discount
* Friends and Family Discount Events
* Free shoe for the season
* Flexible schedule
* Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
Store Manager
Concord, NC job
Store Manager (F/T) The Store Manager is responsible for overseeing all staff and operations as well as maintaining the overall presentation of the store. In this supervisory role, the Manager inspires their team by consistently demonstrating responsibility and teamwork, which are two of the company's core values. With the ultimate goal of total customer satisfaction, the Store Manager models effective selling techniques, develops a strong client base to build sales, and achieves store profit objectives.
Responsibilities
● Develop and lead a high-performance team that reflects the company's values.
● Regularly share the company's vision and mission with the team and customers.
● Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching. Develop staff using experience in staffing, coaching, counseling, etc.
● Maintain excellent standards and solid product knowledge including merchandise promotions, test merchandise, and advertising efforts.
● Lead staff and oversee store operations. Maintain the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals.
● Select and hire qualified candidates who reflect the company's values.
● Maintain all safety and operational standards.
● Possess retail operations knowledge including sales, customer service, merchandising, inventory control, and store budget preparation.
● Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
● Display organizational skills with the ability to coordinate people, resources, and services to address business goals and needs.
● Process information or merchandise through the computer system and POS register system.
● Be flexible and occasionally perform work outside your specific role.
Requirements
● Minimum of 4-6 years of retail experience, including staff supervision.
● High school diploma or equivalent.
● Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
● Strong verbal and written communication skills.
● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
● Medical, Dental, Vision Benefits & Flexible Spending Accounts
● Life & Short/Long-Term Disability Benefits
● 401K Eligibility over the age of 21 with Company match after 6 months of employment
● Paid time off benefits including paid vacation, sick time, voting
● Virtual Health Care
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Tuition Reimbursement Program
● Career Growth
● Employee Referral Program
● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
Visual Merchandiser- Part time
Charlotte, NC job
At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As a Visual Merchandiser, you are a part of this family and critical to our success. The Visual Merchandiser is critical in ensuring we meet that goal, by implementing the visual merchandising strategy. This person creates appealing and eye-catching visual displays that lead the customer through the entire store. This role reports directly to the Store Manager.
Why you'll want to join our team:
* Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years
* Comprehensive medical, dental, and vision benefits & 401K plan
* Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.
* Employee discounts at our affiliate brands which include- Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters
What your day will look like:
* Responsible for the overall presentation of the showroom
* Executes floor set changes including new and discontinued items
* Managers inventory to discourage overages and shortages
* Assists in fostering an energetic and positive working environment
* Listens to the customers' needs and presents possible options
What will help you succeed:
* Possesses a strong sense of style and ability to create visually appealing displays
* High school diploma or general education degree (GED); or equivalent combination of education and experience
* Ability to effectively present information in one-on-one and small group situations to customers and team members
* Track record of serving others and putting team goals first
* Owners' mindset; takes ownership over everything within scope of responsibility
* Proactive approach; identifies and solves problems
Color & Curl Concierge - CosmoProf 66118
Charlotte, NC job
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical, social media, business and selling skills. In addition to daily sales associate responsibilities, the CCC/CCS maximizes sales by:
* Creating increased customer retention and loyalty
* Building lasting relationships and driving behaviors that grow brand awareness and hair color market share.
* Using market analysis to sell approved beauty products, introduce new products and concepts, provide customer service, conduct product education both in store and virtually.
* Providing color & curl/texture consulting services to professional beauty salons, barbers, spas, schools and licensed cosmetologists.
The CCC/CCS is a vital role whose main focus is driving the color & curl business. This role requires extensive education provided through online guided learning and certification courses.
Primary Duties
You are the expert in Color & Curl/Texture and your primary duties surround this expertise!
* Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs.
* Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors.
* Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner.
* Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers.
* Stay informed regarding emerging trends, remain agile in response to market changes, and build Industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market.
* Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions.
* Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior.
Why you'll love working here:
* The people are creative, fun and passionate about beauty.
* Generous product discount and free sample products.
* You will receive a great education regarding our products through guided learning and certification courses.
* You will have ample opportunity for growth.
* You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Experience and Skills Required
* One year retail or other sales -focused experience
* Licensed cosmetologist highly preferred in US and Canada
* Reliable transportation to effectively service designated store and market.
* Ability to travel to shows and/or sales meetings a minimum of 3 times a year.
* Strong business acumen and ability to read, interpret, and action on pertinent sales reporting.
* Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred.
* Strong knowledge of POS applications.
* Comprehensive knowledge of computers, ipads, mobile devices and social media platforms.
* Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs.
* May be required to work in other stores and in field at times.
* Strong time management and organization skills and the ability to manage multiple projects at once.
* Ability to present a professional image and interact positively with the public.
* Strong written and verbal communication skills, at all levels within and outside the organization.
* Must pass Color Certification Test within 60 days of hire to remain in position
Working Conditions /Physical Requirements
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Distribution Center Floor Manager
Newton, NC job
We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making-and our story is still unfolding.
We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Floor Manager.
This role will support 4th Shift, Friday-Saturday-Sunday 6:30 am - 7:00 pm
At our Distribution Centers, we begin to instill that feeling with every package we carefully ship to our customers' homes and into our award-winning stores. As part of the team here, you'll ensure every product we sell online or in-stores is delivered on time and with quality, ensuring our customers are amazed and delighted with their selection.
A day in the life as a Floor Manager...
* Manage effective labor plans to ensure proper staffing levels according to budgets for overtime, full-time and temporary labor
* Ensure productivity measurement standards are met
* Identify and resolves critical distribution issues for inbound and outbound processes
* Oversee and implement company and OSHA guidelines and programs to contribute to a safe working environment for all associates
What you'll bring to the table…
* Strong knowledge of Warehouse Management Systems
* Computer skills, including Google applications, MS Word & Excel
* Time management, organizational, and planning skills
* Strong interpersonal and relationship building skills
We'd love to hear from you if you have…
* 5+ years distribution experience
* 2+ years supervisory experience
Sales Supervisor
Charlotte, NC job
Sales Supervisor (F/T) The Sales Supervisor supports the management team and performs all functional tasks as assigned. The Sales Supervisor assumes leadership and managerial responsibilities when the Store Manager and Assistant Store Manager are absent. The Sales Supervisor is part of a dynamic team where cooperation is key to achieving business goals.
Responsibilities
● Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
● Assist in training and developing a successful sales team.
● Ensure that all customer service initiatives are in place to address issues quickly and courteously.
● Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
● Communicate effectively with customers, team members, management, and corporate stakeholders.
● Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
● Be flexible and occasionally perform work outside of your specific role.
Requirements
● Minimum of 2-3 years of retail experience.
● High school diploma or equivalent preferred.
● Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
● Excellent team-building skills.
● Strong verbal and written communication skills.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
● Medical, Dental, Vision Benefits & Flexible Spending Accounts
● Life & Short/Long-Term Disability Benefits
● 401K Eligibility over the age of 21 with Company match after 6 months of employment
● Paid time off benefits including paid vacation, sick time, voting
● Virtual Health Care
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Tuition Reimbursement Program
● Career Growth
● Employee Referral Program
● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
Distribution Center Office Associate
Newton, NC job
We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making-and our story is still unfolding.
We're here for it. We think you should be too . We're looking for a driven professional with an inclusive mindset to join our team as a Distribution Center Office Associate.
At our Distribution Centers, we begin to instill that feeling with every package we carefully ship to our customers' homes and into our award-winning stores. As part of the team here, you'll ensure every product we sell online or in-stores is delivered on time and with quality, ensuring our customers are amazed and delighted with their selection.
A day in the life as a Distribution Office Associate...
+ Track and check in drivers and trailers from receiving office or guard shack
+ Perform a variety of clerical duties such as filing, record keeping, and copying
+ Gather information from accounts, applications, or spreadsheets and transfers into a standard format or database
+ Prepare data for computer entry by compiling, sorting, and verifying information
+ Perform other related clerical duties as assigned
What you'll bring to the table...
+ Proficient at typing and basic computer operation
+ Intermediate English Language proficiency
+ Clerical, word processing, and office skills
+ High attention to detail
We'd love to hear from you if you have...
+ Experience in a clerical position and/or Administrative Support preferred
+ High School Diploma, GED, or equivalent vocational training
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Designer
Charlotte, NC job
We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making-and our story is still unfolding.
We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Designer.
Crate and Barrel Designers have a passion for helping customers see what is possible with the latest on-trend merchandise. They do this by building meaningful and long-term relationships with their customers, and use their comprehensive knowledge to guide and advise customers looking to furnish an entire room or simply add an accent piece. Our Designers are up-to-date on the latest trends, and are trained to work with a range of design styles from classic to contemporary. In addition, Designers utilize digital tools and technology during in-store and in-home consultations to show our customers how our furniture, fabrics and decor can bring their vision to life. If you enjoy working with customers in a competitive team environment, have a passion for helping customers with their home interiors and have a proven ability to drive sales, this position has the potential to offer you a creative and rewarding career.
A day in the life as a Designer...
* Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in-home and virtually with customers.
* Create elevated designs for customers using the preferred design tools to create moodboards, 2D & 3D floor plans, product lists and customer presentations.
* Lead design consultations in person (in-store or in-home) or via email, phone and virtual
* Deliver projects in a timely manner and within determined timelines.
* Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog.
* Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends.
* Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills.
* Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services. (e.g. designer rewards, Design Trade Program, credit card etc).
* Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service.
* Support store training and educating on design services, to drive a clear understanding of design services and offerings.
* Develop new and lasting relationships with customers through networking and clienteling.
What you'll bring to the table...
* Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles.
* Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs.
* Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning.
* Ability to stay up to date on current design trends.
* Proven track record of building long-lasting relationships with customers
We'd love to hear from you if you have…
* 6+ months competitive sales or interior design service experience preferred
* Ability to move and/ or lift up to 50 pounds; heavier merchandise with team assist
* Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
* Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night
Aerie - Sr Brand Ambassador (Sr Sales Associate)
Pineville, NC job
YOUR ROLE As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You're a people person!
You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
You're passionate about AE & Aerie product!
Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
You share the brand love!
You're eager to introduce the AEO loyalty program and additional brand channels to guests.
You can hang!
Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
You're an innovative problem solver!
Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy.
You're a team player - #teamwork!
You're always willing to assist your team in #gettingthejobdone.
You've got integrity!
You do the right thing and you always adhere to AEO's policies & procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love interacting with people!
You're full of energy and can handle multiple tasks in a fast-paced environment.
You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
You love AE and Aerie products.
You've worked in retail before. #practicemakesperfect
You're at least 18 years of age.
OUR BRAND AMBASSADORS LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
Auto-ApplyAE - Merchandise Leader (Part-Time)
Hickory, NC job
YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen attention to detail, you are passionate about visual standards, and you love working with your team to #getthejobdone. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for merchandising:
You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative of AEO Brand Standards.
Floorsets are your "thing"!
You drive killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floorset standards - from uppers and bustforms to tables and wardrobers.
You're a merchandising innovator:
You ensure your store stays in tip-top shape by #owning day to day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready to game plan with leadership and take action!
You've got a "teamwork" mentality:
You support the Merchandising Team Leader in ensuring the team understands how to maintain AEO Brand Standards through merchandising, adjustments and replenishment so your store is always looking #fresh!
You're a people person:
You ensure the merchandising team's #1 priority is always the guest experience. You make it a priority to champion a culture of recognition and you love to celebrate wins with the team!
Integrity is your middle name:
You ensure store safety standards are maintained on the Salesfloor and in the Stockroom. You're committed to shrink-reducing strategies and you always adhere to AEO policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability - you're there to get product moving early in the morning, late in the evening and on the weekends.
You have strong retail merchandising and visual skills and you have a history of retail work - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
Auto-ApplySeasonal Shoe Stylist
Concord, NC job
Shoe Stylist (P/T) The Shoe Stylist is responsible for applying selling techniques to merchandise and developing a client base to build sales. Responsibilities * Ensure that each customer receives outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging every customer.
* Maintain outstanding standards in every aspect of customer service.
* Possess an understanding of all product information, merchandise promotions, test merchandise, and advertising efforts.
* Demonstrate salesmanship skills by consistently achieving and maintaining sales productivity levels.
* Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
* Be flexible and occasionally perform work outside of your specific role.
Requirements
* 1-2 years of retail experience preferred.
* High school diploma or equivalent preferred.
* Strong verbal and written communication skills.
* Ability to process information or merchandise through the computer system and POS register system.
* Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
* 50% off employee discount and 40% off immediate family discount
* Friends and Family Discount Events
* Free shoe for the season
* Flexible schedule
* Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
Seasonal Stock Associate
Concord, NC job
Stock Associate (P/T) The Stock Associate is responsible for verifying merchandise receipts, deliveries, and placement of merchandise in the stockroom. Responsibilities * Maintain a passion for both the product and delivering an exceptional customer experience.
* Process and replenish merchandise as needed, receive and monitor floor stock, and handle product movement in and out of the store.
* Ensure accurate and efficient stockroom operations, especially during peak hours.
* Provide clear and timely communication to management regarding product levels and any other needs related to stockroom operations.
* Assist in various store operations, including floor moves, visual merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
* Be flexible and occasionally perform work outside your specific role.
Requirements
* 1-2 years of retail experience preferred.
* High school diploma or equivalent preferred.
* Strong verbal and written communication skills.
* Ability to process information or merchandise through the computer system and POS register system.
* Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
* 50% off employee discount and 40% off immediate family discount
* Friends and Family Discount Events
* Free shoe for the season
* Flexible schedule
* Career Growth
* Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
Seasonal Cashier
Concord, NC job
Cashier (P/T) The Cashier is responsible for listening and responding appropriately to customer needs, maintaining extensive product knowledge, and exhibiting professionalism at the POS. Responsibilities * Maintain outstanding customer service standards, possess solid product knowledge, greet and acknowledge every customer, and address any and all concerns by the customer at POS.
* Reinforce a rewarding customer experience.
* Complete all sales transactions accurately and efficiently, while maintaining all cash accountabilities at registers.
* Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
* Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.
* Be flexible to occasionally perform work outside your specific role.
Requirements
* Minimum of 1-2 years of retail experience.
* High school diploma or equivalent.
* Strong verbal and written communication skills.
* Ability to process information or merchandise through the computer system and POS register system.
* Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Benefits
* 50% off employee discount and 40% off immediate family discount
* Friends and Family Discount Events
* Free shoe for the season
* Flexible schedule
* Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
Store Assistant Manager
Concord, NC job
Store Assistant Manager (F/T) The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company's brand values.
Responsibilities
● Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
● Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
● Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
● Ensure appropriate replenishment of merchandise on the selling floor.
● Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
● Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
● Foster an environment of development and accountability.
● Process information or merchandise through the computer system and POS register system.
● Assist Store Manager in the selection and hiring of qualified candidates.
● Be flexible and occasionally perform work outside your specific role.
Requirements
● Minimum of 3-5 years of retail experience.
● High school diploma or equivalent.
● Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
● Strong verbal and written communication skills.
● Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
● Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
● Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
● Ability to process information or merchandise through the computer system and POS register system.
Benefits
● Medical, Dental, Vision Benefits & Flexible Spending Accounts
● Life & Short/Long-Term Disability Benefits
● 401K Eligibility over the age of 21 with Company match after 6 months of employment
● Paid time off benefits including paid vacation, sick time, voting
● Virtual Health Care
● 50% off employee discount and 40% off immediate family discount
● Friends and Family Discount Events
● Free shoe every season/quarter
● Employee Assistance Program
● Tuition Reimbursement Program
● Career Growth
● Employee Referral Program
● Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report
Distribution Center Floor Manager
Newton, NC job
We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making-and our story is still unfolding.
We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Floor Manager.
This role will support 4th Shift, Friday-Saturday-Sunday 6:30 am - 7:00 pm
At our Distribution Centers, we begin to instill that feeling with every package we carefully ship to our customers' homes and into our award-winning stores. As part of the team here, you'll ensure every product we sell online or in-stores is delivered on time and with quality, ensuring our customers are amazed and delighted with their selection.
A day in the life as a Floor Manager...
+ Manage effective labor plans to ensure proper staffing levels according to budgets for overtime, full-time and temporary labor
+ Ensure productivity measurement standards are met
+ Identify and resolves critical distribution issues for inbound and outbound processes
+ Oversee and implement company and OSHA guidelines and programs to contribute to a safe working environment for all associates
What you'll bring to the table...
+ Strong knowledge of Warehouse Management Systems
+ Computer skills, including Google applications, MS Word & Excel
+ Time management, organizational, and planning skills
+ Strong interpersonal and relationship building skills
We'd love to hear from you if you have...
+ 5+ years distribution experience
+ 2+ years supervisory experience
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
AE - Merchandising Team Leader (Assistant Manager)
Charlotte, NC job
YOUR ROLE As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training and coaching your team into great merchants delivering AEO brand Visual standards every day. Through your leadership, your team always nails floorset execution, and rocks merchandising and marketing brand standards. You ensure the store is always "guest ready" through effective replenishment. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for driving sales:
As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs.
You're a merchandising innovator:
You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your store stays in tip-top shape by #leading day-to-day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready with a game plan to take action!
You're a people leader:
You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
You've got an eye for talent and a love of training:
You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities.
You know that teamwork makes the dream work:
You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touchbases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning!
You're an operational innovator:
You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
Integrity is your middle name:
You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
You know how to lead and develop teams and have a general understanding of employment law.
Business acumen? You've got it!
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
Auto-ApplyDistribution Center Office Associate
Newton, NC job
We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making-and our story is still unfolding.
We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Distribution Center Office Associate.
At our Distribution Centers, we begin to instill that feeling with every package we carefully ship to our customers' homes and into our award-winning stores. As part of the team here, you'll ensure every product we sell online or in-stores is delivered on time and with quality, ensuring our customers are amazed and delighted with their selection.
A day in the life as a Distribution Office Associate...
* Track and check in drivers and trailers from receiving office or guard shack
* Perform a variety of clerical duties such as filing, record keeping, and copying
* Gather information from accounts, applications, or spreadsheets and transfers into a standard format or database
* Prepare data for computer entry by compiling, sorting, and verifying information
* Perform other related clerical duties as assigned
What you'll bring to the table…
* Proficient at typing and basic computer operation
* Intermediate English Language proficiency
* Clerical, word processing, and office skills
* High attention to detail
We'd love to hear from you if you have…
* Experience in a clerical position and/or Administrative Support preferred
* High School Diploma, GED, or equivalent vocational training