FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Become A Desk Assistant

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As A Desk Assistant

  • Performing for or Working Directly with the Public
  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Deal with People

  • Unpleasant/Angry People

  • Repetitive

  • $28,000

    Average Salary

What Does A Desk Assistant Do

Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.

Duties

Information clerks typically do the following:

  • Prepare routine reports, claims, bills, or orders
  • Collect and record data from customers, staff, and the public
  • Answer questions from customers and the public about products or services
  • File and maintain paper or electronic records

Information clerks perform routine office support functions in an organization, business, or government. They use telephones, computers, and other office equipment such as scanners and fax machines.

Correspondence clerks respond to inquiries from the public or customers. They prepare standard responses to requests for merchandise, damage claims, delinquent accounts, incorrect billings, or complaints about unsatisfactory services. They also may review the organization’s records and type response letters for their supervisors to sign.

Court clerks organize and maintain court records. They prepare the calendar of cases, also known as the docket, and inform attorneys and witnesses about court appearances. Court clerks also receive, file, and forward court documents.

Eligibility interviewers conduct interviews both in person and over the phone to determine if applicants qualify for government assistance and benefits. They answer applicants’ questions about programs and may refer them to other agencies for assistance.

File clerks maintain electronic or paper records. They enter and retrieve data, organize records, and file documents. In organizations with electronic filing systems, file clerks scan and upload documents.

Hotel, motel, and resort desk clerks, also called front desk clerks, provide customer service to guests at the establishment’s front desk. They check guests in and out, assign rooms, and process payments. They also keep occupancy records; take, confirm, or change room reservations; and provide information on the hotel’s policies and services. In addition, front desk clerks answer phone calls, take and deliver messages for guests, and handle guests’ requests and complaints. For example, when guests report problems in their rooms, clerks coordinate with maintenance staff to resolve the issue.

Human resources assistants provide administrative support to human resources managers. They maintain personnel records on employees, including their addresses, employment history, and performance evaluations. They may post information about job openings and compile candidates’ résumés for review.

Interviewers conduct interviews over the phone, in person, through mail, or online. They use the information to complete forms, applications, or questionnaires for market research surveys, census forms, and medical histories. Interviewers typically follow set procedures and questionnaires to obtain specific information.

License clerks process applications for licenses and permits, administer tests, and collect application fees. They determine if applicants are qualified to receive particular licenses or if additional documentation needs to be submitted. They also maintain records of applications received and licenses issued.

Municipal clerks provide administrative support for town or city governments by maintaining government records. They record, maintain, and distribute minutes of town and city council meetings to local officials and staff and help prepare for elections. They also may answer requests for information from local, state, and federal officials and the public.

Order clerks receive orders from customers and process payments. For example, they may enter customer information, such as addresses and payment methods, into the order entry system. They also answer questions about prices and shipping.

Reservation and transportation ticket agents and travel clerks take and confirm passengers’ reservations for hotels and transportation. They also sell and issue tickets and answer questions about itineraries, rates, and package tours. Ticket agents who work at airports and railroads also check bags and issue boarding passes to passengers.

Show More

Show Less

How To Become A Desk Assistant

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

Show More

Show Less

Do you work as a Desk Assistant?

Send To A Friend

Desk Assistant Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Desk Assistant Career Paths

Desk Assistant
Resident Assistant Teacher Consultant
Office Manager
5 Yearsyrs
Resident Assistant Teacher Executive Assistant
Senior Administrative Assistant
7 Yearsyrs
Resident Assistant Substitute Teacher Consultant
Account Manager
5 Yearsyrs
Tutor Instructor Consultant
General Manager
6 Yearsyrs
Tutor Instructor Team Leader
Operations Manager
7 Yearsyrs
Tutor Team Leader Assistant Manager
Branch Manager
6 Yearsyrs
Resident Advisor Teacher Executive Assistant
Administrative Manager
6 Yearsyrs
Resident Advisor Substitute Teacher Account Executive
Business Manager
6 Yearsyrs
Resident Advisor Substitute Teacher Administrator
Business Office Manager
7 Yearsyrs
Teacher Assistant Instructor Team Leader
Service Manager
6 Yearsyrs
Teacher Assistant Specialist Shift Leader
Assistant General Manager
5 Yearsyrs
Teacher Assistant Technician Maintenance Supervisor
Facilities Manager
7 Yearsyrs
Barista Executive Assistant Owner
Co-Owner
6 Yearsyrs
Barista Coordinator Editor
Communications Manager
6 Yearsyrs
Barista Specialist Customer Service Supervisor
Service Supervisor
5 Yearsyrs
Certified Nursing Assistant Lead Teacher Assistant Manager
Center Manager
6 Yearsyrs
Certified Nursing Assistant Cosmetologist Assistant Manager
Site Manager
7 Yearsyrs
Certified Nursing Assistant Lead Teacher Manager
Business Owner
6 Yearsyrs
Communication Assistant Account Executive Office Manager
Executive Assistant To Chief Executive Officer
6 Yearsyrs
Mentor Event Coordinator Front Desk Supervisor
Hotel Manager
5 Yearsyrs
Show More
Share

Do you work as a Desk Assistant?

Help others decide if this is a good career for them

Do you work as a Desk Assistant?

Desk Assistant Demographics

Gender

Female

57.3%

Male

30.8%

Unknown

11.9%
Ethnicity

White

60.3%

Hispanic or Latino

14.3%

Black or African American

13.3%

Asian

8.5%

Unknown

3.6%
Show More
Foreign Languages Spoken

Spanish

50.7%

French

13.5%

Italian

4.2%

Chinese

4.2%

Japanese

3.6%

Mandarin

3.4%

German

3.3%

Korean

2.6%

Portuguese

2.3%

Hindi

2.2%

Arabic

2.2%

Russian

2.0%

Urdu

1.2%

Bengali

0.9%

Vietnamese

0.8%

Cantonese

0.8%

Hmong

0.6%

Hebrew

0.5%

Tamil

0.5%

Filipino

0.5%
Show More

Desk Assistant Education

Schools

University of Southern Mississippi

8.1%

Middle Tennessee State University

7.0%

Arizona State University

6.7%

Johnson & Wales University

6.6%

University of Memphis

6.0%

University of Georgia

5.4%

University of Arizona

5.3%

University of Alabama

5.0%

University of Houston

4.8%

University of Kansas

4.5%

Kean University

4.4%

Louisiana State University and A&M College

4.4%

Syracuse University

4.4%

Western Illinois University

4.3%

Loyola University Maryland

4.1%

Stephen F Austin State University

3.9%

University of South Carolina - Columbia

3.9%

Southern Illinois University Carbondale

3.8%

William Paterson University of New Jersey

3.7%

Florida International University

3.7%
Show More
Majors

Psychology

14.0%

Business

13.2%

Communication

9.5%

Criminal Justice

7.5%

Biology

7.0%

Political Science

4.3%

Kinesiology

4.0%

Accounting

4.0%

Journalism

3.9%

English

3.9%

Sociology

3.8%

Social Work

3.7%

Nursing

3.5%

Marketing

3.5%

Finance

2.8%

Public Relations

2.5%

Management

2.5%

Graphic Design

2.2%

History

2.2%

Liberal Arts

2.1%
Show More
Degrees

Bachelors

66.5%

Other

17.0%

Masters

10.1%

Associate

3.6%

Certificate

1.4%

Doctorate

0.9%

Diploma

0.3%

License

0.1%
Show More

Job type you want
Full Time
Part Time
Internship
Temporary

How Would You Rate The Salary Of a Desk Assistant?

Have you worked as a Desk Assistant? Help other job seekers by rating your experience as a Desk Assistant.

Top Skills for A Desk Assistant

  1. Customer Service
  2. Residential Life
  3. Phone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Demonstrate professionalism and excellent customer service at all times, while also responding quickly and effectively in emergency situations.
  • Communicate with residential assistants, residential life coordinator, and graduate residential director to ensure security of residents.
  • Conducted phone calls and faxes to neighboring police departments gathering crime statistics for the state of Illinois.
  • Worked at the front desk of residence halls and provided adequate customer service to students and other members of the university.
  • Monitor security footage to ensure safety of campus residents.

How Would You Rate Working As a Desk Assistant?

Are you working as a Desk Assistant? Help us rate Desk Assistant as a Career.

Top Desk Assistant Employers

Jobs From Top Desk Assistant Employers

Desk Assistant Videos

Salary of a Cruise Worker

Career Advice on becoming a Front Office Manager by Daniella W (Full Version)

Related to your recently viewed content