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  • 3rd Shift Desk Attendant

    Lifestyle Construction Services

    Desk assistant job in Columbus, OH

    Job Title: Concierge Company: Lifestyle Real Estate Services, Ltd. (Collective House Realty) Reports To: Community Manager Associations Wage Category: Non-Exempt, Part-Time, 24 hours per week (Monday - Wednesday, 11:00 PM - 7:00 AM) with the possibility of additional hours as needed. Hourly Rate: $20 - 22 WHO WE ARE: At Collective House Realty, we believe that home is more than just where you live-it's where you feel connected. We create communities where residents and clients feel supported, valued, and part of something bigger. Every day, we work with purpose: to Build a Connection™. No matter your role, you'll find your why here, along with a place to belong. Guided by our core values-Performance, Quality, Communication, Teamwork, and Leadership-we empower our team to fuel growth and create a lasting impact on the communities and clients we serve. We're committed to pushing beyond the ordinary to deliver an experience that's more than home-it's community. Our difference lies in our partnership with Lifestyle Communities, a leader in real estate development, building, and managing with over 25 years of experience and more than 10,000 units under management across diverse markets. As an LC brand, this connection keeps our teams at the forefront of industry trends, innovation, and best practices. THE ROLE YOU WILL PLAY: As Concierge, you will be the heart of the resident journey-from first impressions to everyday interactions-helping residents feel welcomed, informed, and cared for. You will blend administrative coordination with concierge-style services, creating a lifestyle-driven experience that goes beyond housing to foster community and connection. This is the perfect role for someone who thrives on providing outstanding customer service, enjoys planning events, and takes pride in making a community feel like home. WHAT YOU'LL DO: Be the First Point of Contact: Serve as the welcoming face and trusted resource for residents, addressing inquiries, service requests, and everyday concerns with professionalism and care. Guide new residents through a seamless move-in and orientation process, including welcome packages and community introductions. Assist with move-out procedures to ensure a smooth transition. Keep Residents Informed: Prepare and distribute newsletters, community announcements, digital updates, and bulletin board postings at the direction of the Community Manager to ensure residents stay connected and informed. Support management with resident notifications regarding policies, community updates, and event reminders. Support Everyday Living: Offer personalized recommendations for local dining, entertainment, and services that enrich residents' lifestyles. Coordinate with vendors, businesses, and service providers to offer exclusive perks, special experiences, or resident discounts. Amenity Coordination: Help residents reserve community spaces and amenities for private or group use. Facilitate concierge-style services such as package handling, dry cleaning coordination, and pet care assistance. Ensure a Welcoming Environment: Monitor the appearance and atmosphere of lobbies, amenities, and common areas, ensuring they remain clean, inviting, and reflective of Collective House's standards. Team Collaboration: Work closely with security, maintenance, and property management teams to ensure resident needs are met efficiently and with care. Handle resident concerns with empathy, working quickly to resolve issues or escalating matters to property management when needed. WHAT WE'RE LOOKING FOR: 1-2 years of experience in customer service, hospitality, property management, or a similar resident-focused role. Passion for creating exceptional resident experiences and building community. Excellent organizational skills. Strong communication and problem-solving abilities. Positive, proactive, and detail-oriented mindset. Proficiency in Google Workspace; experience with property management software is a plus. YOUR BACKGROUND: High school diploma or equivalent required; additional education is a plus. Strong communication skills. Proficiency in Google Workspace. WHY JOIN US? We know that when you thrive, our communities and clients thrive. That's why we offer: Strong Company Culture - A values-driven team where collaboration, innovation, and connection matter. Career Growth Opportunities - We invest in your development with training, mentorship, and a clear path to advance within your career. Lifestyle Communities (LC) is an Equal Opportunity Employer.
    $20-22 hourly Auto-Apply 2d ago
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  • Greeter / Counter Desk Attendant

    Lucky Strike Entertainment 4.3company rating

    Desk assistant job in Columbus, OH

    Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today! Applicants must be at least 16 years of age to qualify for a position. WHAT OUR GREETERS/DESK ATTENDANTS DO Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they've been looking forward to. A GREETER/ DESK ATTENDANT'S DAY-TO-DAY Be friendly and inviting to our guests in person and over the phone Manage the waitlist Track availability and assign lanes, shoes & other equipment Prepare for leagues Ring sales at the counter and follow our cash control procedures Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues Assist our guests with basic bowling instruction (no, you don't need to show them your trick shots, just the essentials) Operate our POS system, central panel, computers, and P/A system WHAT IT TAKES HS Diploma or equivalent restaurant/hospitality experience (Optional) Proven success in school/previous job experience Excellent telephone etiquette Must meet the minimum age required by state law to serve alcohol PERKS (MORE REASONS YOU'LL LOVE YOUR JOB) Free Bowling! $1 Arcade Play 20% off Events 50% off Food & Beverages WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Job Type: Part-time Shift: Evening shift Night shift Weekly day range: Weekend availability Work Location: One location Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
    $19k-24k yearly est. Auto-Apply 58d ago
  • Head of Deal Desk

    Attentive 4.2company rating

    Remote desk assistant job

    Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups, Forbes' Cloud 100 (five years running!), and Inc.'s Best Workplaces. About the RoleAs the Head of Deal Desk at Attentive, you will lead our end-to-end deal support function across Deal Strategy and Order Operations, ensuring our teams close business with speed, rigor, and the right commercial discipline. Reporting to the VP of Revenue Operations, you will be a critical partner to Sales Leadership, Finance, Legal, and GTM Operations, owning the operating rhythm, tools, and pricing governance that enable high-quality quoting and clean execution from quote to cash. You'll help the business win strategically, while building scalable processes that improve forecast reliability, reduce friction, and strengthen margin and compliance over time.What You'll Accomplish Deal Strategy & Commercial Governance: Lead the team that supports new business and renewals through pricing guidance, negotiation support, and approval governance-ensuring consistency, fairness, and alignment to company objectives. Commercial Architecture & Pricing Strategy: Be the chief architect of Attentive's pricing matrix, moving beyond guidelines to define the commercial trade-offs and key contract terms that drive sustainable business growth and enable us to win strategic clients. Own and evolve the pricing strategy, packaging, discounting guardrails, term strategy, and services policies, in deep partnership with Finance and Sales leadership. Quote Approval & Deal Risk Management: Build a high-trust, high-rigor approval process that balances speed with discipline-identifying risk early (margin, legal/terms, services scope, non-standard concessions) and driving clear paths to resolution. Order Operations & CPQ Excellence: Lead the team responsible for deal configuration, Salesforce/CPQ accuracy, and order processing-ensuring clean data, compliant bookings, and seamless handoffs into downstream teams. Quote-to-Cash Process Improvement: Identify bottlenecks and failure points across quoting, contracting, booking, and handoff; implement scalable workflows, SLAs, and documentation that improve cycle time and reduce rework. Cross-Functional Deal Leadership: Serve as the “hub” across Sales, CS, RevOps, Finance, Legal, Business Systems, and Implementation/Services to align on deal structure, approvals, and execution-especially for complex, strategic, or non-standard deals. Team Leadership & Development: Lead a team of ~10 across Deal Strategy and Order Operations (including 2 people managers). Define the right org structure and assess current coverage and operating mode. Build an enablement and quality bar that scales with the business. Your Expertise 6+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Finance, or a related commercial role (B2B SaaS preferred), including people management experience. Deep expertise in pricing/discounting governance, deal structuring, approvals, and negotiation support-especially across renewals and complex enterprise deals. Strong operational command of Salesforce and CPQ (e.g., Salesforce CPQ or similar): configuration, process design, data quality, and workflow automation. Exceptional cross-functional leadership skills: able to align Sales, Finance, Legal, and GTM teams through influence, crisp communication, and strong judgment. Analytical and detail-oriented: comfortable using data to identify trends (discounting, approval volume, capacity) and to drive measurable improvements. Clear, confident communicator who can translate complexity into practical guidance for reps and leaders, and can set a high bar for commercial discipline without defaulting to a bottleneck. You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants:- The US base salary range for this full-time position is $190,000 - $240,000 annually + equity + benefits- Our salary ranges are determined by role, level and location #LI-AR1 Attentive Company ValuesDefault to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success Learn more about AWAKE, Attentive's collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
    $25k-32k yearly est. Auto-Apply 29d ago
  • Welcome Desk Attendant

    Scene 75 Columbus Entertainment Center 3.7company rating

    Desk assistant job in Dublin, OH

    Job Description Front Desk Attendant Five Star Parks and Attractions Scene75 • Handle money transactions while keeping the front desk area clean and organized • Be comfortable with guest's questions and issues while handling them yourself or escalating to a manager • Assist guests with redeeming their tickets for prizes • Stock and keep redemption area organized • Maintain up to date knowledge of all current cash policies • Communicate daily with team members • Maintain a safety-focused, top customer service attitude at all times Must be 16 Years or older
    $17k-22k yearly est. 4d ago
  • Greeter / Counter Desk Attendant

    Bowlero Corp 3.6company rating

    Desk assistant job in Columbus, OH

    Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today! Applicants must be at least 16 years of age to qualify for a position. WHAT OUR GREETERS/DESK ATTENDANTS DO Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of "WOW" factor they've been looking forward to. A GREETER/ DESK ATTENDANT'S DAY-TO-DAY * Be friendly and inviting to our guests in person and over the phone * Manage the waitlist * Track availability and assign lanes, shoes & other equipment * Prepare for leagues * Ring sales at the counter and follow our cash control procedures * Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues * Assist our guests with basic bowling instruction (no, you don't need to show them your trick shots, just the essentials) * Operate our POS system, central panel, computers, and P/A system WHAT IT TAKES * HS Diploma or equivalent restaurant/hospitality experience (Optional) * Proven success in school/previous job experience * Excellent telephone etiquette * Must meet the minimum age required by state law to serve alcohol PERKS (MORE REASONS YOU'LL LOVE YOUR JOB) * Free Bowling! * $1 Arcade Play * 20% off Events * 50% off Food & Beverages WORK ENVIRONMENT/ PHYSICAL DEMANDS: * Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Job Type: Part-time Shift: * Evening shift * Night shift Weekly day range: * Weekend availability Work Location: One location Who We Are Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
    $16k-21k yearly est. Auto-Apply 9d ago
  • Front Desk Admin (Columbus)

    Central Outreach Wellness Center

    Desk assistant job in Columbus, OH

    General Duties and Responsibilities Greet and register incoming patients for their upcoming appointment. Verify demographic and insurance information is current and active. Maintain the waiting area, keeping it clean and refreshments well stocked. Answer incoming calls and address any scheduling needs. Prepare charts and intake material for clinical staff documentation. Maintain patient chart material and documents. Faxing and mailing necessary documents for clinical staff and patients as needed. Manage the flow of all incoming traffic and direct accordingly. Coordinate with HR and clinical staff to ensure compliance and efficiency with current policies. Delegate clerical duties within the administrative staff to maximize productivity. Manage emails, letters, packages, phone calls and other forms of correspondence throughout the office. Track and maintain inventory for office supplies and refreshment counter. Assist medical staff with any administrative tasks. Schedule educational dinners and lunches for provider continuing drug education. Additional responsibilities as assigned. Qualifications Requirements Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records. Knowledge/ experience of Epic EMR registration. Experience with patient centered care. Punctuality and impeccable attendance. Strong communication skills with both professionals and patients from all demographics. Non-judgmental approach to patient care. Technical skills with required office equipment. Patience and great attention to detail. Completely understand the healthcare privacy laws as outlined in HIPAA. LGBTQIA cultural competency. Ability to work collaboratively in team-based care. Ability to adapt to a work environment that is constantly changing and not always structured. Ability to work in a fast paced and, at times, excited atmosphere. Maintain a professional attitude and demeanor. Ability to multi-task.
    $29k-40k yearly est. 6d ago
  • Deal Desk Administrator

    Cyara 4.1company rating

    Remote desk assistant job

    Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers hundreds of the world's leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt, learn, and make autonomous decisions in real time, Cyara provides the assurance layer that turns pilots into production-ready deployments-testing AI agents with AI agents to catch what scripts can't. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure, friction-free, and high-quality CX at scale. Interested to find out more about us? Check out: ************* Cyara's Diversity, Equity, Inclusive and Belonging Statement: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Cyara's Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone-we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. We are seeking a Deal Desk Administrator to join our Revenue Operations team. The Deal Desk Administrator is responsible for providing crucial administration and operational support to the sales team to facilitate quote and order execution while enhancing efficiency. They will actively work with sales, legal, finance, and other cross functional teams to ensure compliance and optimize operational processes to drive successful order execution. This role requires candidates to be based in the Eastern or Central time zone to support team collaboration. You will be responsible for: Quote and Contract Processing: Provide day-to-day support to the sales team by reviewing and processing sales quotes, contracts, and proposals, ensuring timely and accurate execution. Cross-Functional Collaboration: Liaising with sales, legal, finance, and other departments to ensure all deal requirements are met and facilitate seamless deal closures. Documentation Management: Assist with preparation and maintenance of all deal-related documentation, including contracts, quotes, special pricing requests, and other relevant records. Compliance Checks: Help ensure compliance with pricing guidelines, approval processes, and standard terms and conditions. Process Improvement: Assisting in identifying inefficiencies within the deal process and contributing to continuous improvements to streamline operations. Deal Validation: Verifying deal information for accuracy and completeness, ensuring it aligns with company policies and legal requirements. Let's talk about your skills/expertise: Bachelor's degree or global equivalent experience preferred. Minimum of 3 years' experience in Sales Operations, Deal Support, or Commercial support. Minimum of 3 years' experience using Salesforce.com, CPQ, Docusign CLM (or similar order creation/execution tools). Experience with Quote and Order Form creation and special terms and conditions related to non-standard agreements. Continuous improvement mindset with a focus on process optimization. Experience supporting Revenue teams in a B2B Software company. Clear communicator with excellent written, verbal, and listening skills. Ability to build relationships effectively across global teams. Strong diagnostic and problem-solving skills. If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Why you should join us: At Cyara you'll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere. Cyara cares for its own - you'll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we've built our business on four essential values that we live and breathe every day: Deliver Excellence Innovate BoldlyIntegrity FirstEmbrace Curiosity Interested? Know someone who might be? Apply online now. Agencies: Thanks, but we've got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara's policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place, and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.
    $29k-39k yearly est. Auto-Apply 33d ago
  • Front Desk Clerk

    Concord Hospitality Brand 4.3company rating

    Desk assistant job in Columbus, OH

    As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit. Responsibilities • Assist guests efficiently, courteously, and professionally at all times • Maintain a high level of service and hospitality standards • Promptly address guest concerns and ensure satisfaction in a timely manner • Post guest charges, collect payments, and follow cash handling procedures • Handle guest mail and messages with respect to privacy and professionalism • Stay knowledgeable about the hotel brand, travel programs, and special offers • Communicate guest feedback effectively to departments and management • Respond quickly to calls, lobby visitors, and team members needing assistance • Maintain full knowledge of hotel safety and emergency procedures Qualifications • High school diploma or equivalent preferred • Prior hospitality or customer service experience is a plus • Strong interpersonal and communication skills • Ability to multitask and remain professional in a fast-paced environment • Detail-oriented with strong organizational skills • Flexibility to work varied shifts, including evenings, weekends, and holidays Benefits (Full-Time Associates Only) • Competitive wages • Medical, dental, and vision insurance • Life insurance and short/long-term disability options • 401(k) program with company match • Tuition assistance • Discounted room rates at Concord-managed hotels • Training, development, and career advancement opportunities Why Join Concord? At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity. We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates proudly cheer: “We Are Concord!” We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
    $24k-28k yearly est. 15d ago
  • Medical Front Desk Administration

    North Community Counseling Centers 4.0company rating

    Desk assistant job in Columbus, OH

    Are you looking for a fulfilling job opportunity to help serve people and the community? Come join a growing team that has a strong dedication to moving Mental Health in a positive direction. North Community Counseling is looking for someone with a lot of energy, that is self-driven, outgoing and positive to work with the agency. Seeking Front Desk Administrative Staff to provide support to one of our four mental health offices. The ideal candidate will have excellent communication skills and will enjoy working with people. This candidate will be well organized, punctual and take direction well. The position is responsible for answering phones, completing client intakes, collecting client information and insurance verification, checking in clients and scheduling clients in a community mental health setting. The ideal candidate will be self-motivated, able to work with minimal supervision and will have excellent phone and computer skills. They will be detail oriented, able to multi-task and take on additional duties when requested. The ideal candidate will have experience in medical, dental or mental health (or related setting) administrative support.
    $33k-37k yearly est. 60d+ ago
  • Front Desk Associate

    Fairfield Inn By Marriott Columbus/New Albany, Oh 4.1company rating

    Desk assistant job in Columbus, OH

    Job Description Job Title: Front Desk Associate Reports To: Assistant General Manager FLSA Status: Non-Exempt Summary: The Front Desk Associate is responsible for ensuring guests are checked in and out of the hotel while answering any questions or concerns guests or visitors may have. Essential Duties and Responsibilities: Processes guest check-in and check-out in a professional, hospitable, and friendly manner Enforces and executes all cash handling, check, and credit policies to accurately balance transactions, charges and payments, and guest billing Delivers all guest messages, mail, and packages in a timely manner Greets persons entering establishment immediately and directs or escorts them to specific destinations Operates front desk equipment including but not limited to: Switchboard and PMS. Operates all ADA Compliant devices including pool lift and TTY accessibility suitcase Maintains consistent communication especially with all departments Completes necessary shift paperwork and ensures accuracy on shift checklist, log book, courtesy call back log, bank/shift sign-over, adjustment log, vendor log, and all other forms, reports or checklists assigned Closes guest accounts at time of check out and assures satisfaction Research and attempt to resolve guest complaints or problems within the established guidelines Assists with cleaning up the lobby and monitoring the breakfast bar Performs an average score of at least 6 on two test calls per quarter if tested Produces 2 potential sales leads through internet research each week Completes coaching calls as required Stocks and maintains product inventories for Suite Shop/Market Performs all other duties as may be assigned Competencies: Customer Service - Manages difficult or emotional client and employee situations; Responds promptly to client and employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance; Meet commitments. Safety - The employee is safety conscious about the work environment and equipment. The work area is free of debris to prevent trip and slip hazards. All safety guards and other safety devices are in its proper location, are functional, and utilized effectively on a consistent basis. Language Skills: Ability to read, analyze, and interpret documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, clients, staff, vendors, etc. Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure. Time Management - Prioritizes work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Qualifications: Education and/or Experience: High School Diploma (or GED or High School Equivalence Certificate) preferred. Computer and Equipment Skills: General computer knowledge including but not limited to: Excel, Word, Microsoft Outlook, Access database, Adobe, and Internet Explorer. Website training a plus. Must be able to operate a calculator, fax, and printer. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires the employee to regularly talk or hear and frequently to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, far vision, color vision, peripheral vision, depth perception, ability to adjust focus, climbing stairs, grasping, and pushing/pulling,
    $23k-29k yearly est. 29d ago
  • Front Desk Clerk Remote

    Sdevops

    Remote desk assistant job

    Responsibilities The chance to work 100% from the comfort of your home via a personal computer Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Minimum Requirements High school diploma or equivalent. Excellent communication and organizational skills Exceptional customer service skills and able to interact in a positive and professional way. Customer service background preferred. Strong listener with the ability to empathize and problem-solve. Basic computer proficiency. A passion for fitness and health. Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
    $22k-28k yearly est. 60d+ ago
  • Front Desk Associate

    Innvite Hospitality

    Desk assistant job in Columbus, OH

    JOB DESCRIPTION: FRONT DESK ASSOCIATE/NIGHT AUDITOR Title: Front Desk Associate/Night Auditor Reports to: Front Desk Lead & General Manager Required Tasks: According to Hotel Standards: *Guest Check-in & Check-out *PMS Operations *Cash Handling & Credit Card Transactions *Switchboard Operation and Telephone Etiquette *Front Office Emergency/Security Procedures *Reservations-Guest Rooms *Assist with Administrative Duties as assigned by Management *Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily *Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables *Minor Decision Making *Take Group Reservations & Set up Group Blocks *Sales of Guest Rooms with New Arrivals and Phone Inquiries *Follow All Policies & Procedures as Outlined in the Employee Handbook *Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Nametag *Operate Laundry as Directed *Maintain a Professional Attitude to all Guests, Associates & Vendors Required Skills: *Fluent Verbal & Written Communication in Proper English (Spanish, if possible) *Basic Math *Hand Writing *Computer Skills/Keyboard/Typing Skills *Operate a 10 Key Calculator *Hospitable, Civil Contact with the Public *Ability to Work Independently, with Little to no Supervision *Ability to Complete Multiple Tasks Simultaneously *Night Audit/Basic Accounting Skills/Training Job Posted by ApplicantPro
    $21k-28k yearly est. 28d ago
  • PHYSICAL THERAPY FRONT DESK-FLOAT

    Beacon Orthopaedic Partners MSO LLC

    Desk assistant job in Westerville, OH

    Job DescriptionRehab Front Desk This position is the liaison between OrthoNeuro and patients receiving rehab services. It is responsible for the efficient operation of the front desk area and ensuring current information and patient financial responsibility is obtained from the patient. Essential Duties and Responsibilities Greet patient as they arrive and exit the office Maintain charts in both the clinic and the EHR Answer the phone and take messages with clarity Guide the patient through the registration and scheduling process while maintaining updated demographic information in the EMR and EHR Collect copays and account balances with accurate posting of these payments in the EMR Complete the insurance verification, and authorization process in order to communicate the information to the patient and the clinicians Dissemination of accurate and timely communication with the physicians, patients, insurance providers, etc. Driving between OrthoNeuro facilities or to business-related areas Other duties as assigned Certificates, Licenses, and/or Registrations Valid Ohio Driver's license or valid driver's license from another state and ability to secure an Ohio Driver's License within 30 days of assuming this job. Must maintain in force at all times personal automobile liability insurance coverage at levels acceptable to the company. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual must pass a pre-employment criminal background check and drug screen. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge of Orthopedics, Neurosurgery, Neurology, Psychiatry , Physical Therapy and Occupational Therapy preferred Education and/or Experience High school diploma or equivalent At least one year of related experience or equivalent combination of education and experience; experience in physician offices preferred Benefits: Competitive salary and benefits including: Medical, Dental, Vision, STD, LTD, FSA, HSA, Life, PTO, 401k.
    $29k-40k yearly est. 25d ago
  • SPENGA Front Desk and Sales

    Spenga Columbus

    Desk assistant job in Hilliard, OH

    A SPENGA Front Desk Supervisor is a positive, energetic, and efficient individual who warmly welcomes and takes care of members. We Offer: Commission opportunities Free employee membership Competitive Pay SPENGA Crew discounts with various fitness organizations (NASM, Mad Dogg, YogaFit) Exciting, social, and positive working environment Like-minded team members Team building activities and social events Community driven focus Also, additional perks! Qualifications: Strong management and leadership abilities Previous sales experience is required; preferably high-end goods or services Willingness to learn. Candidates must be able to adapt to our exciting new fitness philosophy Motivation and drive Excellent customer service and sales skills Experience and/or certifications in personal training, group training, spin, and yoga are a plus Responsibilities: Sell memberships and retail Meet and exceed sales and retention expectations Retain and increase client participation Set up and reset studio equipment before and after classes. Maintain clean facility As a SPENGA ambassador, managers will promote, sell, and add to the SPENGA culture in and out of the studio. About SPENGA: SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 70+ studios running and 340+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our learning management system, along with hands-on training with the management team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.
    $28k-37k yearly est. 12d ago
  • Front Desk Associate (Evening)

    World Elite Inc.

    Desk assistant job in Powell, OH

    Job DescriptionJoin the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, then we'd love to hear from you! About the Role We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that's all about providing unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude every day is key. What You'll Do From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly. Greet and assist families with a smile Answer customer inquiries via phone, email, chat, or in-person Provide support with sign-ups and scheduling Keep our space tidy and organized Help with inventory and computer tasks Be a team player and bring that positive energy every day What We're Looking For We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person! Part-time position; morning/evening times available Entry-level, $11-$18/hr (based on experience) Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH If this sounds like the kind of vibe you'd thrive in, let's chat! We can't wait to meet you! Evening Availability4-7:30pm M-Th For information and what's to come for our Powell Location please visit the link below: ************************************************************
    $11-18 hourly 20d ago
  • Front Desk Associate (Morning)

    World Elite

    Desk assistant job in Powell, OH

    Join the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, we'd love to hear from you! About the Role We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that provides unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude daily is key. What You'll Do From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly. Greet and assist families with a smile Answer customer inquiries via phone, email, chat, or in-person Provide support with sign-ups and scheduling Keep our space tidy and organized Help with inventory and computer tasks Be a team player and bring that positive energy every day What We're Looking For We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person! Part-time position; morning/evening times available Entry-level, $11-$18/hr (based on experience) Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH If this sounds like the kind of vibe you'd thrive in, let's chat! We can't wait to meet you! Daytime Availability 9-12 M- Thursday & Saturday For information and what's to come for our Powell Location please visit the link below: ************************************************************
    $11-18 hourly 3d ago
  • Hotel Front Desk Associate - Full Time

    Courtyard By Marriott-New Albany, Oh

    Desk assistant job in New Albany, OH

    Job Description Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will enthusiastically greet and welcome guests to the hotel. The representative will complete check-in and/or check-out of guests' stays per Marriott standards. The hotel front desk clerk will accommodate special requests and ensure that all guests have a great experience while staying at our hotel. PM Agent: 3pm-11pm Weekends are required Benefits for the Guest Service Representative/Hotel Front Desk Clerk: Competitive Pay Paid Time Off Employee Rate Discounts for Marriott hotels Team Work Environment Opportunities for Growth Responsibilities Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately Resolve issues such as location changes, providing additional room amenities and credit issues Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc. Performs miscellaneous job-related duties as assigned Requirements and Qualifications Regular attendance is essential May be required to work varying schedules and holidays Required to fully comply with the hotel's rules and regulations Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities Requires continual standing and movement throughout front office area Periods of standing exceeding 50% of work shift are required Maintain a well-groomed and professional appearance About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $21k-28k yearly est. 2d ago
  • Front Desk 2nd Shift- DogHouse Hotel - USA

    Brewdog

    Desk assistant job in Canal Winchester, OH

    About Us We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You'll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back. UNICORN FUND | Our BrewDog Bars now share 10% of their profits with our fantastic crew. We're setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job. BEER TRAINING | We love beer and we want you to love beer too, so we'll support you through the internationally- recognized Cicerone qualifications, so you can love it almost as much as we do. We'll also pay you more per hour for each level you pass. You also get to try loads of beer…tough job right. Retirement (401k): BrewDog wants to make sure you, your family, and pups are covered long-term. Safe Harbor Matching Contributions: BrewDog matches 100% of your elected deferral, up to 6% of your compensation. STAFF DISCOUNT | 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe* (*don't put your hoody in the fridge though) PAID BREAKS | We know how much effort our teams put into work, so we pay your breaks to ensure you fully rest up and be at your best for the whole day. 4-WEEK SABBATICAL| After every 5 years here full time employees will receive an additional 4 weeks off to spend it doing whatever you want. AND A LOT MORE | Okay, deep breath… full time employees will receive enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, holiday days per year, pawternity leave, DE+I and crew forum groups and a "shifty" crew beer at the end of every shift. We're focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others') for the environment. About The Role BREWDOG ARE ON THE HUNT FOR A HOTEL NIGHT PORTER FOR OUR DOGHOUSE! We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our hotels are at the forefront of that mission, delivering amazing beer & customer service at all times. With DogHouse, we're really excited to be recruiting for this varied role in our completely beer centric hotel! Expect beer on tap in all of our boutique rooms, mini-bars filled with the best beers on the planet & fridges in the shower for shower beers. In this role you'll be responsible for ensuring the health and safety of our guests throughout the night, as well as giving the highest levels of customer service. Duties will include, serving room service to guests, food handling to dish up our 24hr hot dog menu, working with the reception and housekeeping team to ensure the operation is running as smoothly as possible. You'll also be responsible for safely checks, and standards checks throughout the shift, as well as some light set up duties for the day ahead. In the event of an emergency, it would be your responsibility to safely evacuate the guests. You'll be working closely with the General Manager and Reception Manager of the hotel to co-ordinate the team, housekeeping operation, and ensure our guests are welcomed into a stand-out venue. About You THE BREWDOG CHARTER IT'S ALL ABOUT BEER. NO COMPRISE We make every BrewDog experience the best it can be. CREATIVITY IS OUR UNFAIR ADVANTAGE New beers. New ideas. New standards. WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK You get more done when you do it together. WE LISTEN. WE LEARN No egos, just honesty and transparency. WITHOUT US WE ARE NOTHING We play to win, and we have fun while we're doing it.
    $21k-28k yearly est. 9d ago
  • Evening Front Desk Sales Associate

    Crunch 3.9company rating

    Desk assistant job in Hilliard, OH

    Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties. This detail-oriented individual (18 yrs or older) will possess excellent customer service skills and the ability to communicate effectively with both staff and members. Basic understanding of accounting principles, cash processing procedures and computer skills required. All Front Desk Associates are required to participate in general cleanliness of the club daily, as well as community outreach and marketing. Current CPR Certification is required. Apply Today!
    $19k-26k yearly est. 11d ago
  • Front Desk Associate

    Courtyard Newark Granville

    Desk assistant job in Newark, OH

    Job Description Job Title: Guest Service Agent Reports To: Front Office Associate FLSA Status: Non-Exempt Discover Your Future with SJB Hotels Inc.! At SJB Hotels Inc., we're more than just a company-we're a family with a passion for hospitality and a flair for fun! As the proud recipient of the OHLA Award for Management Company of the Year, we're a team where your talents can truly shine. Why do people love working with us? It's simple: we're dedicated to excellence, driven by a team of hotel industry pros who know how to make things happen. Our full-service management company, based in beautiful Athens, Ohio, is committed to delivering top-notch hospitality services while maximizing revenue and asset growth for our partners. But it's not all business-we believe in enjoying the journey! If you're looking for a place where you can grow, succeed, and have a blast doing it, SJB Hotels Inc. is the place for you! Location: Courtyard by Marriott - 84 Rooms - Minutes from the new Intel Site, Amazon, Facebook, and Google. Join Our Team as a Guest Service Agent! Are you a people person with a passion for providing outstanding service? We're looking for a friendly, detail-oriented Guest Service Agent to be the face of our hotel! If you love interacting with guests, solving problems on the spot, and ensuring everyone has a fantastic stay, then this is the perfect role for you! What You'll Be Up To: Warm Welcomes: Greet guests with a smile, assist with check-in/check-out, and provide the information they need to enjoy their stay. Problem Solver: Handle guest requests and resolve issues efficiently, keeping guests happy and comfortable. Reservation Rockstar: Manage bookings, cancellations, and changes with ease while maximizing room occupancy. Local Expert: Share your knowledge of local attractions, dining options, and special events, helping guests make the most of their stay. Safety & Security: Ensure guest safety by following all hotel protocols, including maintaining confidentiality of personal information. Behind the Scenes: Assist with daily reports, manage inventory, and keep common areas clean and welcoming. What You Bring to the Table: A genuine passion for hospitality and guest satisfaction. Great communication skills for interacting with guests and team members alike. Basic math and computer skills to manage reservations and process payments. Ability to stay calm and positive under pressure. A helpful, can-do attitude with a willingness to jump in wherever needed. Unique Perks and Lifestyle Benefits: Competitive Hourly Wage - because your hard work deserves it! Comprehensive Health Insurance - we've got you covered with medical, dental, and vision options. Employee Assistance Program (EAP) - confidential referral services when you need support. PTO That Starts from Day One - no need to wait a whole year to take a well-deserved break! Six Paid Holidays - because relaxation is essential. Hotel Discounts - enjoy perks at Marriott hotels and other partner brands. Recognition & Rewards - including performance awards and nominations for industry accolades. At SJB Hotels, we believe in being more than just a great place to stay-we want to be the heartbeat of the community. As our Guest Service Agent, you'll play a vital role in creating lasting memories for our guests and ensuring our hotel is a place they'll want to return to time and time again. If you're ready to bring your hospitality skills to life, we want to hear from you! Apply today and let's make every stay exceptional! Qualifications: Education and/or Experience: High School Diploma (or GED or High School Equivalence Certificate). Previous hospitality or customer service experience is a plus but not required-we're happy to train the right person! Language Skills: Ability to communicate effectively with guests, team members, and supervisors. Must be able to clearly and courteously handle guest inquiries and requests. Computer Skills: Familiarity with basic office software (e.g., Word, Excel) and hotel reservation systems is a plus but not required. Physical Demands: This job requires frequent standing, walking, and sitting. Must be able to lift or move up to 25 pounds.
    $21k-28k yearly est. 21d ago

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