Desk attendant resume examples from 2025
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How to write a desk attendant resume
Craft a resume summary statement
Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in desk attendant-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
These tips will help you demonstrate why you are the perfect fit for the desk attendant position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical desk attendant skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on a desk attendant resume:
- Front Desk
- Customer Service
- Cash Control
- CPR
- Residential Life
- Security Cameras
- POS
- Computer System
- IDS
- Administrative Tasks
- Telephone Calls
- Direct Calls
- Greeting Guests
- Incident Reports
- Desk Operations
- Emergency Situations
- Library Materials
- Clean Environment
- Fitness Equipment
- Circulation Desk
- PowerPoint
- Emergency Procedures
- Necessary Paperwork
- Library Patrons
- Quality Customer Service
- Transferring Calls
- Library Resources
- Multi-Line Phone System
- Ticket Sales
- Customer Inquiries
Zippia’s AI can customize your resume for you.
How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the desk attendant.
How to write desk attendant experience bullet points
Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
Here are effective examples from desk attendant resumes:
Work history example #1
Desk Attendant
Holiday Inn Express
- Saved 4 guests who were potential drowning victims and provided first aid for other guests when needed Trained 6 other pool attendants/lifeguards
- Maintained a positive mental attitude.
- Provided accurate and timely information via phone regarding facility membership, times of operation and other daily requests.
- Trained as responder in emergency situations; Red Cross 1st Aid, CPR.
- Assisted members with transactions Resolved EFT issues with members Encouraged members with communications on fitness and other healthy lifestyle activities
Work history example #2
Desk Attendant
Eastern Kentucky University
- Operated a PC computer containing confidential information of dormitory residents.
- Maintained a registry of building equipment checked out to students of the dormitory.
- Authorized check-in/check-out of visitors in dormitories
- Helped maintain the desk presentable and organized upon entrance while maintaining the security of the overall building as well as students.
- Completed laundry and facility cleaning.
Work history example #3
Desk Receptionist
Symantec
- Prepared and tracked all shipping and receiving through UPS and FedEx.
- Coordinated pre-employment testing include background checks, administer drug kit, fingerprinting and I-9 process.
- Prepared foreign and domestic equipment proposals.- Responsible for postal retrieval, sorting and distribution.- Coordinated all phone communication.- Managed fiscal transactions.
- Received and scanned; using SHL Logic, all parcels received via UPS, USPS and FedEx.
- Utilized QuickBooks Point of Sale software to maintain financial records and inventory of items and the number of adventure tours sold.
Work history example #4
Desk Worker
Arizona State University
- Communicated and enforced facility rules and regulations.
- Checked students' IDs to make sure they live in the building and don't break housing policies.
- Authorized check-in/check-out of visitors in dormitories
- Confirmed identification of students who misplaced IDs and cited violation.
- Helped students with computer applications and processes such as Microsoft Word, Excel, PowerPoint, Publisher, and OneNote.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
Here is the best way to format your education section:
- Display your highest degree first.
- If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
- If you have a bachelor's or master's degree, do not list your high school education.
- If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
High School Diploma
2017 - 2017
Highlight your desk attendant certifications on your resume
If you have any additional certifications, add them to the certification section.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
If you have any of these certifications, be sure to include them on your desk attendant resume:
- First Aid, CPR and AED Instructor
- Basic Life Support (BLS)