A desk clerk is otherwise called a general office clerk. He performs a variety of clerical tasks. His duties vary by the industry of employment. Generally, a desk clerk is the first point of contact in an organization. They are the ones people talk to about their inquiries. They keep information organized and fill paperwork such as letters, invoices, and purchase orders. Also, they may maintain monthly calendars and schedules for other employees, informing all involved parties of any changes promptly. Additionally, they maintain an inventory of office supplies and restock them as needed.
Generally, a high school diploma or its equivalent is required for this job. You must be experienced with using voicemail systems, fax machines, computer software programs, filing systems, and printers. You must possess time management, problem-solving, attention to detail, interpersonal, and organization skills. Desk clerks earn as high as $37,000 yearly, with an average of $25,363 and a low of $18,000.
There is more than meets the eye when it comes to being a desk clerk. For example, did you know that they make an average of $12.58 an hour? That's $26,172 a year!
Between 2018 and 2028, the career is expected to grow 0% and produce -7,300 job opportunities across the U.S.
There are certain skills that many desk clerks have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, integrity and interpersonal skills.
When it comes to the most important skills required to be a desk clerk, we found that a lot of resumes listed 16.1% of desk clerks included front office, while 13.2% of resumes included customer service, and 12.8% of resumes included room availability. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the desk clerk job title. But what industry to start with? Most desk clerks actually find jobs in the hospitality and retail industries.
If you're interested in becoming a desk clerk, one of the first things to consider is how much education you need. We've determined that 35.2% of desk clerks have a bachelor's degree. In terms of higher education levels, we found that 2.2% of desk clerks have master's degrees. Even though some desk clerks have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a desk clerk. When we researched the most common majors for a desk clerk, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on desk clerk resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a desk clerk. In fact, many desk clerk jobs require experience in a role such as cashier. Meanwhile, many desk clerks also have previous career experience in roles such as sales associate or customer service representative.