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Become A Desk Clerk

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Working As A Desk Clerk

  • Performing for or Working Directly with the Public
  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates

  • Deal with People

  • Unpleasant/Angry People

  • Repetitive

  • $25,130

    Average Salary

What Does A Desk Clerk Do At La Quinta Inns & Suites

* Assist guests by working the front desk, lifting and carrying guest baggage on and off the shuttle van as needed
* Provide information and respond to guest inquiries regarding hotel services, attractions, directions, etc. in order to maximize guest satisfaction
* Monitor and address ongoing maintenance needs of the shuttle van, including regular oil changes, etc.
* Maintain cleanliness of the shuttle van, including window/windshield washing, vacuuming of the interior, removing garbage, etc.
* Maintain cleanliness of the hotel parking lot
* Assist in other departments/areas of the hotel (front desk, breakfast, laundry, housekeeping, etc.) as needed

What Does A Desk Clerk Do At Riverside Inn

* Greet and check in guests using a business software program Perform housekeeping duties (strip dirty linens from rooms, make beds, clean bathrooms, mop, vacuum, completely sanitize rooms, and restock linens in rooms and on maid carts) Clean office area Light maintenance such as changing light bulbs and sweeping the parking lot Laundry Part-time position, working two days per week from 9:00 a.m.
* p.m.
* Schedule somewhat flexible.
* Pay depends on duties performed, and will be explained at the interview.
* Desk Clerk pay is $10
* per hour.
* When cleaning rooms, you are paid by the room, IN ADDITION to earning an hourly rate of

What Does A Desk Clerk Do At Robert Half

* 1. Answer telephone and greet residents and guests clearly.
* Keep an accurate log of visitors by recording the name of the visitor.
* Ensure that doors and gates are closed and locked.
* Ability to treat a variety of people with respect and compassion.
* Maintain confidentiality.
* Decide when an incident is an emergency and take appropriate action.
* Write messages in a legible fashion.
* OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field.
* We are faster at finding you work because of the depth of our client network.
* Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities.
* We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
* Apply for this job now or contact us today at 888
* for additional information.
* All applicants applying for U
* S. job openings must be authorized to work in the United States.
* Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
* OfficeTeam.
* A Robert Half Company.
* An Equal Opportunity Employer M/F/Disability/Veterans.
* By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
* Req ID:
* Functional Role:
* Receptionist/Switchboard
* Country:
* USA
* State:
* CA
* City:
* San Francisco
* Postal Code:
* Compensation:* $14.00 to $14
* per hour

What Does A Desk Clerk Do At University of Alaska

* The Learning Commons (LC) provides educational support and opportunities to all UAA students.
* The LC offers services to promote student success including: tutoring, academic coaching, academic advising, open computer lab, course reserve services, group meeting spaces, and open study space.
* The LC is located in Sally Monserud Hall, on the west side of campus.
* The Information Desk Clerk position provides student support through connecting students with resources, informal peer advising, answering questions, checking books in and out from the Course Reserve, and by staffing the Information Desk.
* Job duties include but are not limited to:
* Connect students with the Learning Commons' and UAA's resources.
* Assist with Course Reserve services (checking materials in/out, and shelving).
* Perform basic IT assistance by answering questions and troubleshooting.
* Guide fellow students with informal peer advising.
* Create a welcoming atmosphere through superior customer service and maintaining the Open Study area.
* General office duties including: answering the phone, restocking supplies, data entry, and light cleaning.
* Various projects as assigned.
* The Information Desk is staffed Monday
* Friday 9 A
* M.
* P.M. for the 2016/2017 fall and spring semesters.
* Hours vary during summer semester and school breaks.
* Hours are subject to change.
* This is a pool position, meaning this job posting remains open regardless of whether or not we are currently hiring.
* Please contact the Operations Coordinator at 907
* if you have questions regarding this position

What Does A Desk Clerk Do At Geisinger Health System

* Meets and follows the Division’s and Organization’s established Service Standards and adheres to the Code of Conduct.
* Complies with all hospital policies and procedures.
* Maintains appropriate level of continuing education and competency, as per unit and hospital guidelines.
* Provides patient care as directed by the licensed nurse, within the nursing assistant scope of practice, in meeting the multidisciplinary care plan established for each patient.
* Identifies, observes and documents the physical needs of the patient according to established standards.
* Reports changes in patient condition to licensed personnel in a timely manner.
* Demonstrates knowledge of aseptic technique and safely performs clinical tasks.
* Obtains and maintains the integrity of specimens in accordance with policy and procedure, according to physician order.
* Performs EKGs as assigned following accepted practices, policy and procedures and physician order.
* Provides for or assists patients with activities of daily living (ADL’s) (i.e. bathing, oral hygiene, etc.) and fulfills designated and delegated responsibilities for ongoing continuum of care (non-assessment).
* Specific responsibilities are defined at the unit level utilizing the Nursing Assistant Activities Policy 4
* as a guide.
* Initiates appropriate emergency interventions when change in patient condition warrants.
* Provides one to one patient safety watch as assigned following established policies and procedures.
* Assists with transporting non-controlled medications to and from Pharmacy and within the unit as needed.
* Assists with transporting blood products to and from Blood Bank as needed.
* Assists in problem solving, trouble shooting and taking corrective measures in care and maintenance of equipment and supplies.
* Completes clerical responsibilities as required for task completion.
* Participates in required patient safety education programs and other activities designed to improve departmental and organizational safety.
* Responsible for actively participating in patient safety improvement and management program.
* An active participant:
* a.
* Assumes responsibility for identifying processes or systems that could potentially lead to errors and adverse events.
* b.
* Knows and follows organizational and departmental policies and procedures applicable to assigned duties.
* c.
* Promptly reports serious events and incidents in accordance with established hospital policy and procedure.
* Serves as a preceptor and/or mentor for new staff and students in a positive manner.
* Supports and participates in initiatives that support the Magnet Mission
* Suggests issues for improvement and offer solutions on the issues.
* Serves as critical link in complex patient flow process.
* Clarifies observation/ SORU/admission status.
* Communicates with the charge nurse and patient placement to ensure appropriate bed assignment.
* Ensures timely notification of teletracking upon discharge. (Duties are examples of tasks, but are not limited to these tasks).
* Performs clerical duties for admissions, transfers, discharges, and deaths according to standards and facilitates patient throughput activities.
* Transcribes and processes orders according to unit standards.
* Releases and confirms ordered tests to appropriate departments.
* Coordinates transportation of patients to multiple tests.
* Communicates patient related information promptly to the appropriate care team member (orders, phone calls, test results, etc.).
* Schedules tests, faxes consults, etc.
* Assists care team in the collection of necessary data or reports.
* Completes assigned duties in an efficient and timely fashion.
* Assists in obtaining and ordering supplies.
* Stationery items as well as floor stock, patient needs, individual nursing supplies (Office Max, and Storeroom).
* Communicates with food services to ensure appropriate patient diets.
* Operates, problem solves, and takes corrective measures for clerical equipment.
* To include scheduling maintenance of computers, fax machines, phones, etc.
* Actively participates as a team member in working toward goals of the unit and organization.
* Participates in obtaining and communicating electronic information as pertinent to the nursing unit. (May include EPIC, Teletracking, Optime, patient classification tool, ADT Data maintenance, PHC4 device days, TempTrak, Nurse Call System and/or communication devices).
* Collaborates with other health care teams in order to facilitate multi-disciplinary patient care.
* Files forms and reports according to standards.
* Maintains an organized patient care environment.
* Promotes fiscal responsibility for resource management.
* Maintains all hospital and unit-specific competencies, GOALS, and employee health requirements in a timely manner.
* Performs duties as required or assigned by emergency or other operational reasons for which the employee is qualified to perform

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How To Become A Desk Clerk

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.

Education

Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.

Training

Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.

Advancement

Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Desk Clerk jobs

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Desk Clerk Demographics

Gender

  • Female

    69.8%

  • Male

    28.5%

  • Unknown

    1.7%

Ethnicity

  • White

    81.0%

  • Hispanic or Latino

    10.0%

  • Asian

    7.0%

  • Unknown

    1.5%

  • Black or African American

    0.5%
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Languages Spoken

  • Spanish

    59.7%

  • French

    12.1%

  • Hindi

    3.0%

  • Arabic

    3.0%

  • Japanese

    2.6%

  • Portuguese

    2.2%

  • German

    2.2%

  • Italian

    1.7%

  • Chinese

    1.7%

  • Gujarati

    1.3%

  • Mandarin

    1.3%

  • Korean

    1.3%

  • Bosnian

    1.3%

  • Russian

    1.3%

  • Czech

    0.9%

  • Bulgarian

    0.9%

  • Tagalog

    0.9%

  • Serbian

    0.9%

  • Croatian

    0.9%

  • Cantonese

    0.9%
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Desk Clerk Education

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Real Desk Clerk Salaries

Job Title Company Location Start Date Salary
Resort Desk Clerks Nantucket Island Management, LLC Nantucket, MA Apr 01, 2016 $31,201
Resort Desk Clerks Nantucket Island Management, LLC Nantucket, MA Apr 01, 2015 $30,762
Desk Clerks Gurney's Inn Resort and Spa Ltd Montauk, NY Apr 01, 2016 $30,679
Resort Desk Clerks Nantucket Island Management, LLC MA Apr 01, 2014 $29,635
Desk Clerks Gurney's Inn Resort & Spa Ltd Montauk, NY Apr 01, 2015 $28,592
Desk Clerk Dune Management Co, Inc. NY May 01, 2015 $28,592
Desk Clerk Four Points By Sheraton Manassas, VA Apr 12, 2010 $27,486
Desk Clerk John R Lang Investments, LLC ND May 01, 2015 $26,088
Overnight Desk Clerks Wequassett Inn, LLP MA Apr 01, 2015 $25,357
Overnight Desk Clerks Wequassett Inn, LLP MA Mar 13, 2016 $24,814
Overnight Desk Clerks Wequassett Inn, LLP Chatham, MA Mar 13, 2016 $24,814
Overnight Desk Clerks Wequassett Inn, LLP MA Apr 01, 2014 $24,794
Resort Desk Clerks Nantucket Island Management, LLC MA Apr 01, 2013 $23,124
Desk Clerks Gurney's Inn Resort & Spa Ltd NY Apr 01, 2014 $22,957
Desk Clerks Gurney's Inn Resort & Spa Ltd NY Apr 01, 2013 $21,914
Desk Clerks St. Anthony's Monastery Association Inc. ME May 15, 2013 $21,809
Desk Clerks Hampton Jitney Inc. NY Mar 01, 2014 $21,705

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Top Skills for A Desk Clerk

QualityCustomerServiceTelephoneCallsFrontDeskPhoneCallsCreditCardTransactionsLaundryNightAuditDataEntryRoomAvailabilityResidenceSortMaintenanceStaffComputerSystemComputerSkillsCustomerComplaintsHotelServicesCommunicationSkillsFaxMachineTelephoneSwitchboardOfficeEquipment

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Top Desk Clerk Skills

  1. Quality Customer Service
  2. Telephone Calls
  3. Front Desk
You can check out examples of real life uses of top skills on resumes here:
  • Maintain high standard of quality customer service; utilizing sound judgment, active/empathetic listening, and customer-focused care.
  • Answer telephone calls for the organization giving routine information as well as the availability of care for the parents.
  • Front desk responsibilities included: checking the customers in and out, handling cash and authorizing credit cards.
  • Answered phone calls and replied to important emails.
  • Processed cash, check, debit, and credit card transactions.

Top Desk Clerk Employers

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Desk Clerk Videos

The Hotel - A Day in the Life at the Front Desk

Life as a Front Desk Clerk

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