A desk clerk is otherwise called a general office clerk. He/She performs a variety of clerical tasks. His/Her duties vary by the industry of employment. Generally, a desk clerk is the first point of contact in an organization. They are the ones people talk to about their inquiries. They keep information organized and fill paperwork such as letters, invoices, and purchase orders. Also, they may maintain monthly calendars and schedules for other employees, informing all involved parties of any changes promptly. Additionally, they maintain an inventory of office supplies and restock them as needed.

Generally, a high school diploma or its equivalent is required for this job. You must be experienced with using voicemail systems, fax machines, computer software programs, filing systems, and printers. You must possess time management, problem-solving, attention to detail, interpersonal, and organization skills. Desk clerks earn as high as $37,000 yearly, with an average of $25,363 and a low of $18,000.

What Does a Desk Clerk Do

There are certain skills that many desk clerks have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, integrity and interpersonal skills.

Learn more about what a Desk Clerk does

How To Become a Desk Clerk

If you're interested in becoming a desk clerk, one of the first things to consider is how much education you need. We've determined that 35.2% of desk clerks have a bachelor's degree. In terms of higher education levels, we found that 2.2% of desk clerks have master's degrees. Even though some desk clerks have a college degree, it's possible to become one with only a high school degree or GED.

Learn More About How To Become a Desk Clerk

Desk Clerk Career Paths

Average Salary for a Desk Clerk

Desk Clerks in America make an average salary of $29,096 per year or $14 per hour. The top 10 percent makes over $36,000 per year, while the bottom 10 percent under $23,000 per year.
Average Desk Clerk Salary
$29,096 Yearly
$13.99 hourly
$23,000
10%
$29,000
Median
$36,000
90%

What Am I Worth?

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How To Become a Desk Clerk
How To Become a Desk Clerk Career Overview

States With The Most Desk Clerk Jobs

Mouse over a state to see the number of active desk clerk jobs in each state. The darker areas on the map show where desk clerks earn the highest salaries across all 50 states.

Average Salary: Job Openings:

Number Of Desk Clerk Jobs By State

RankStateNumber of JobsAverage Salary
1California6,109$37,041
2Texas3,659$25,245
3Florida3,610$27,433
4New York2,618$34,702
5Pennsylvania2,100$27,798
6Ohio1,807$25,099
7Illinois1,765$27,461
8Michigan1,569$24,660
9Georgia1,566$24,132
10Virginia1,390$25,128
11Washington1,328$36,221
12North Carolina1,327$24,030
13Massachusetts1,283$33,129
14Minnesota1,224$29,080
15Indiana1,210$25,503
16Tennessee1,188$25,632
17New Jersey1,122$29,536
18Missouri1,088$24,297
19Colorado1,075$32,784
20Maryland1,014$31,757
21Wisconsin1,003$25,677
22Arizona750$30,486
23South Carolina691$24,360
24Connecticut671$29,962
25Kentucky666$22,981
26Utah657$30,873
27Kansas634$23,852
28Iowa573$22,069
29Alabama473$22,928
30Oklahoma456$23,687
31Louisiana388$23,595
32Oregon374$35,541
33Nebraska359$25,128
34New Mexico305$29,068
35Mississippi288$21,869
36Arkansas282$23,895
37Idaho267$26,236
38Nevada226$34,500
39Delaware216$30,024
40New Hampshire210$28,960
41West Virginia201$23,246
42South Dakota178$23,271
43Maine171$29,276
44Montana169$23,616
45Rhode Island164$31,614
46Alaska160$26,876
47Hawaii158$30,786
48Vermont99$30,297
49North Dakota99$28,945
50Wyoming96$24,622

Desk Clerk Education

Desk Clerk Majors

22.2 %

Desk Clerk Degrees

Bachelors

35.2 %

High School Diploma

30.7 %

Associate

18.7 %

Top Skills For a Desk Clerk

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 22.2% of desk clerks listed reservations on their resume, but soft skills such as communication skills and integrity are important as well.

  • Reservations, 22.2%
  • Front Desk, 14.1%
  • Customer Service, 11.6%
  • Room Availability, 11.4%
  • Direct Calls, 6.0%
  • Other Skills, 34.7%

Choose From 10+ Customizable Desk Clerk Resume templates

Zippia allows you to choose from different easy-to-use Desk Clerk templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Desk Clerk resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Desk Clerk Demographics

Desk Clerk Gender Distribution

Female
Female
70%
Male
Male
30%

After extensive research and analysis, Zippia's data science team found that:

  • Among desk clerks, 70.0% of them are women, while 30.0% are men.

  • The most common race/ethnicity among desk clerks is White, which makes up 59.3% of all desk clerks.

  • The most common foreign language among desk clerks is Spanish at 64.2%.

Online Courses For Desk Clerk That You May Like

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Best States For a Desk Clerk

Some places are better than others when it comes to starting a career as a desk clerk. The best states for people in this position are California, Washington, Oregon, and New York. Desk clerks make the most in California with an average salary of $37,041. Whereas in Washington and Oregon, they would average $36,221 and $35,541, respectively. While desk clerks would only make an average of $34,702 in New York, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. California

Total Desk Clerk Jobs: 6,109
Highest 10% Earn:
$46,000
Location Quotient:
1.21

2. New York

Total Desk Clerk Jobs: 2,618
Highest 10% Earn:
$43,000
Location Quotient:
1.18

3. Washington

Total Desk Clerk Jobs: 1,328
Highest 10% Earn:
$45,000
Location Quotient:
1.05
Full List Of Best States For Desk Clerks

How Do Desk Clerk Rate Their Jobs?

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5.0

Case managementMarch 2020

5.0

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What do you like the most about working as Desk Clerk?

Helping People.As a child my Mom was a Nurse in Long-term Care. And as My Mom, I get the most out of life when I'm helping someone. Show More

What do you NOT like?

Graveyard Shifts! Staying up alnight is hard most nights that I had to work from midnight to 8am. And watching people suffer the most at that hour of the night morning. Show More

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Top Desk Clerk Employers

Most Common Employers For Desk Clerk

RankCompanyAverage SalaryHourly RateJob Openings
1King Soopers/City Market$31,697$15.24102
2The John Stewart Company$31,590$15.1930
3Meijer$30,566$14.7042
4Community Housing Partners$30,448$14.6456
5Shaw's Supermarket$30,443$14.6448
6Oklahoma State University$30,408$14.6227
7Best Western$30,320$14.58172
8Quality Inn Gettysburg Battlefield$30,016$14.4365
9The University of Chicago$29,977$14.4126
10G6 Hospitality$29,955$14.40170

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