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Best desk clerk certifications

Desk clerk certifications allow job seekers to demonstrate their competency as an desk clerk to employers. However, not all desk clerk certifications provide the same value for job seekers.

The best certifications for a desk clerk are Certified Medical Administrative Assistant (CMAA), Certified Medical Office Manager (CMOM), and Certified Clinical Medical Assistant (NHA).

Below is a list of the best desk clerk certifications. Obtaining an desk clerk certification will give you a leg up when you apply for jobs and increase your potential salary.

4 best desk clerk certifications

1. Certified Medical Administrative Assistant (CMAA)

A Certified Medical Administrative Assistant (CMAA) performs routine administrative and clinical tasks to keep the offices and clinics of physicians running smoothly.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)

2. Certified Medical Office Manager (CMOM)

Experienced medical office professionals with exceptional administrative skills are eligible to sit for the Certified Medical Office Manager (CMOM) exam. To attain CMOM certification, all candidates must demonstrate a high level of knowledge in financial management, managed care contracting, personnel, and time management. Risk management, medical record keeping and facility management issues should also be mastered.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? 
Certifying organization
Practice Management Institute

3. Certified Clinical Medical Assistant (NHA)

A Certified Clinical Medical Assistant is an unlicensed multi-skilled healthcare practitioner who is competent in both a wide variety of clinical and laboratory procedures, as well as many administrative roles. A CCMA may perform some or all of the following duties. However, they are not limited to just these responsibilities:Interviews patients and measures vitals signsPrepares treatment roomsGives injections or treatments and performs venipuncture and laboratory testsCleans and sterilizes equipment.

Certification details
  • More than two years of education or training after high school required? Yes
  • More than two years of work experience required? Yes
  • Oral or written exam required? Yes
  • Renewal required? Every 2 year(s)

4. Certified Medical Insurance Specialist (CMIS)

Experienced medical office professionals with exceptional coding, reimbursement and claims management skills are eligible to sit for the Certified Medical Insurance Specialist (CMIS) exam. Practice Management Institute® has helped raise the bar of knowledge with its CMIS credential, designed to demonstrate outstanding skill in outpatient claims and reimbursement.

Certification details
  • More than two years of education or training after high school required? No
  • More than two years of work experience required? No
  • Oral or written exam required? Yes
  • Renewal required? 

What is the best certification for a desk clerk?

The best desk clerk certification is Certified Medical Administrative Assistant (CMAA). The Certified Medical Administrative Assistant (CMAA) is awarded by the National Healthcareer Association. This certification is great to have as it shows an improvement in your competency to perform your role. You can earn this certification at the beginning of your career, as it often doesn't require a minimum education level and work experience.

Here's a bit more background on how to obtain this desk clerk certification:

  • To become a certified Certified Medical Administrative Assistant (CMAA), you need to pass the exam.
  • This certificate requires more than two years of work experience.
  • Renew certification every 2 year.

What certifications can impact a desk clerk career and salary?

The Certified Clinical Medical Assistant certification will help you to secure a medical records technician position, which will increase your pay and career trajectory. A medical records technician's average salary is $38,758 whereas desk clerks make an average salary of $29,096.

Best certifications

The most common combination of desk clerk certifications include: Certified Medical Administrative Assistant (CMAA), Certified Medical Office Manager (CMOM), and Certified Clinical Medical Assistant (NHA).

Online courses for desk clerks to earn certifications

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