Post job

Desk clerk education requirements

Updated January 8, 2025
2 min read
Usually, desk clerks don't need a college education. The most common degree for desk clerks is bachelor's degree with 35% graduates, with only 31% desk clerk graduates earning high school diploma. Desk clerks who decided to graduate from college often finish Bowling Green State University or Western Kentucky University. Some good skills to have in this position include reservations, front desk and customer service.

Popular desk clerk certifications include Certified Medical Administrative Assistant (CMAA), Certified Medical Office Manager (CMOM), or Certified Clinical Medical Assistant (NHA). To improve desk clerk qualification and skills, we prepared some online courses to help in desk clerk education paths.

What education do you need to become a desk clerk?

What degree do you need to be a desk clerk?

The most common degree for desk clerks is bachelor's degree, with 35% of desk clerks earning that degree. The second and third most common degree levels are high school diploma degree at 31% and high school diploma degree at 19%.
  • Bachelor's, 35%
  • High School Diploma, 31%
  • Associate, 19%
  • Diploma, 8%
  • Other Degrees, 7%

What should I major in to become a desk clerk?

You should major in business to become a desk clerk. 22% of desk clerks major in business. Other common majors for a desk clerk include psychology and general studies.

Best majors for desk clerks

RankMajorPercentages
1Business22.2%
2Psychology8.7%
3General Studies7.9%
4Criminal Justice7.3%
5Accounting6.3%

20 best online courses for desk clerks

Advertising disclosure

1. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. IT service operations and Service Desk management

udemy
4.4
(2,841)

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

3. Service Desk Analyst Crash course for beginners.

udemy
4.2
(439)

Get Hands-On Experience for following JOB roles - Service Desk Analyst IT Help Desk Professional L1 IT Support GSD...

4. Help Desk Analyst

udemy
4.2
(346)

Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...

5. Learning IT Help Desk Basics

udemy
4.3
(583)

Get the skills you need to pursue an entry-level position as an IT help desk technician...

6. IT Help Desk for Beginners

udemy
4.4
(395)

The essentials to become an IT Help Desk Technician...

7. Learning IT Help Desk for Beginners

udemy
4.6
(919)

Must know skills for Helpdesk and Service Desk Professionals!!...

8. ComputerCavalry: IT Help Desk Training for IT Professionals!

udemy
4.5
(349)

Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT...

9. Help Desk Professional: A guide to your IT career

udemy
4.5
(1,741)

Master the Help desk position by working smarter and boost your career opportunities...

10. Hotel Front Desk

udemy
4.4
(342)

Hotel Front Office Management and Operations...

11. IT Support and Service Desk jobs -Crash Course for Beginners

udemy
4.6
(787)

Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...

12. IT Help Desk Professional

udemy
4.5
(7,538)

Get Hands-On Experience on Helpdesk Skills, Learn, Master & Troubleshoot All What It Takes To Get You a Job...

13. Fundamentals of Logistics, Supply Chain & Customer Service

udemy
4.5
(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

14. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

15. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

16. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

17. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

18. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

19. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

20. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

Average desk clerk salary by education level

Desk clerks with a Associate degree earn more than those without, at $29,785 annually. With a Bachelor's degree, desk clerks earn a median annual income of $29,735 compared to $29,356 for desk clerks with an High School Diploma degree.
Desk clerk education levelDesk clerk salary
High School Diploma or Less$29,356
Bachelor's Degree$29,735
Some College/ Associate Degree$29,785

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse office and administrative jobs