Post job

Desk manager vs assistant office manager

The differences between desk managers and assistant office managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a desk manager and an assistant office manager. Additionally, a desk manager has an average salary of $75,140, which is higher than the $43,074 average annual salary of an assistant office manager.

The top three skills for a desk manager include CRM, sales process and quality customer service. The most important skills for an assistant office manager are customer service, patients, and financial statements.

Desk manager vs assistant office manager overview

Desk ManagerAssistant Office Manager
Yearly salary$75,140$43,074
Hourly rate$36.12$20.71
Growth rate--8%
Number of jobs45,87156,866
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 45%
Average age4747
Years of experience66

What does a desk manager do?

A desk manager's responsibilities focus on facilitating communication and performing organizational support tasks to maintain the smooth flow of operations at offices. Although the extent of their duties primarily depends on their company or employment industry, it usually includes handling calls and correspondence, answering inquiries, resolving issues and concerns, forwarding calls and messages, arranging appointments and schedules, organizing files, and overseeing various communication materials. In some offices, a desk manager manages different teams, supervising their performance while enforcing company standards and policies.

What does an assistant office manager do?

An assistant office manager's role is to perform administrative and management support-related tasks. Most of the responsibilities revolve around gathering information and maintaining a database, preparing presentations and processing necessary documents, arranging schedules and appointments, and taking charge of the procurement of office supplies. Furthermore, an assistant office manager may take part in maintenance activities and decisions, devise plans to maximize space, improve the office environment, and even attend meetings on behalf of the manager.

Desk manager vs assistant office manager salary

Desk managers and assistant office managers have different pay scales, as shown below.

Desk ManagerAssistant Office Manager
Average salary$75,140$43,074
Salary rangeBetween $44,000 And $127,000Between $31,000 And $59,000
Highest paying CityEureka, CACampbell, CA
Highest paying stateNew YorkAlaska
Best paying companyServiceNowCambridge Associates
Best paying industry-Finance

Differences between desk manager and assistant office manager education

There are a few differences between a desk manager and an assistant office manager in terms of educational background:

Desk ManagerAssistant Office Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 45%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Desk manager vs assistant office manager demographics

Here are the differences between desk managers' and assistant office managers' demographics:

Desk ManagerAssistant Office Manager
Average age4747
Gender ratioMale, 54.9% Female, 45.1%Male, 17.8% Female, 82.2%
Race ratioBlack or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.6% American Indian and Alaska Native, 0.6%Black or African American, 10.6% Unknown, 4.7% Hispanic or Latino, 18.3% Asian, 5.2% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between desk manager and assistant office manager duties and responsibilities

Desk manager example responsibilities.

  • Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
  • Maintain POS transactions and hotel budget.
  • Shred patient information to comply with HIPAA regulations.
  • Follow HIPAA guidelines to ensure staff compliance.assist with all dental procedures.
  • Design a multi-part training program for the primary POS program used in retail locations.
  • Import and export all patient data into the EMR from hospitals and other qualify health care providers.
  • Show more

Assistant office manager example responsibilities.

  • Communicate Medicare and Medicaid benefits and regulations with patients.
  • Provide customer service to residents and family members in Medicaid process.
  • Maintain current patient demographic and insurance information, and ensure strict confidentiality of patients' records in accordance with HIPAA regulations.
  • Reduce overhead by thousands of dollars for waste management and EHR yearly cost with Aprima.
  • Review all diagnosis on the encounter forms to make sure that ICD-10 codes are used properly.
  • Organize patient information, insurance paperwork, and patient file management; closely follow and monitor HIPAA regulations.
  • Show more

Desk manager vs assistant office manager skills

Common desk manager skills
  • CRM, 19%
  • Sales Process, 12%
  • Quality Customer Service, 10%
  • CSI, 9%
  • Sales People, 8%
  • Sales Desk, 5%
Common assistant office manager skills
  • Customer Service, 24%
  • Patients, 16%
  • Financial Statements, 5%
  • Front Desk, 4%
  • Appointment Scheduling, 3%
  • Office Equipment, 3%

Browse office and administrative jobs