Full-time
Job located at 2007 Progress Ave ColumbusOh
Pay: $20-$30 / hr
Join Evolve Egress & Exteriors, a leading home improvement company, where we pride
ourselves on exceptional service and quality. We are seeking a highly organized,
proactive Office Manager to help manage and streamline the administrative and
production-side operations of the company at our Columbus location.
Job Summary:
This role requires a self-starter who thrives in an autonomous and fast-moving
environment. After initial training, you will be expected to perform with minimal
supervision, maintaining high productivity and organizational standards. You will report
directly to the owner and play a key role in coordinating office operations, production
logistics, and virtual team members. This is a full-time position with increased
responsibility and opportunity for growth.
Key Responsibilities:
Organize, maintain, and manage contracts, permits, and company documentation.
Coordinate permitting processes with local building departments, ensuring accuracy and
timely approvals.
Manage scheduling for installations and inspections, coordinating closely with the
production team and clients.
Assist with production-related administrative tasks, including job tracking, follow-ups,
and internal coordination.
Manage and oversee virtual teammates, ensuring tasks are assigned, completed on
time, and aligned with company standards.
Answer incoming calls professionally and manage appointment scheduling.
Direct inquiries to appropriate personnel while asking thoughtful questions and passing
along relevant information.
Keep marketing materials and office supplies well-stocked and organized.
Serve as a central point of communication between the owner, production team, virtual
staff, and clients.
Qualifications:
High school diploma or equivalent; office administration training preferred.
Prior experience in an administrative, executive assistant, or operations support
role-ideally within a service-based or construction-related business.
Strong organizational, communication, and multitasking skills.
Comfortable working independently and managing multiple priorities.
Proficient in Google Suite (Sheets, Calendar, etc.) and scheduling or CRM software
(Service Fusion experience is a plus).
Experience managing or coordinating remote/virtual team members is a strong
advantage.
What We Offer:
Full-time employment (40 hours per week).
An autonomous, trusted role with meaningful responsibility.
A supportive, growth-oriented environment with opportunity to expand your skill set.
Fair and competitive pay, based on experience.
$20-30 hourly 5d ago
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WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Kent, OH
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25-45 hourly 60d+ ago
Customer Care Manager
Standex Electronics
Cincinnati, OH
The Customer Care Manager is responsible for leading and optimizing the day-to-day
operations of the customer care function, including Inside Sales and Customer Service.
This role ensures consistent, high-quality customer experiences by managing people,
processes, systems, and performance metrics. The manager partners cross-functionally
with Sales, Supply Chain, Quality, IT, and Finance to resolve issues, improve efficiency, and
drive continuous improvement.
What You'll Do
Operations & Process Management
Oversee teams supporting inside sales, account management, quotes, and order processing
Oversee daily customer care operations, ensuring service levels, response times, and resolution targets are met
Create and administer a CSAT survey to gauge customer satisfaction with Customer
Care organization.
Keeping ahead of developments in customer service, working with senior management to create new strategies and implement these new strategies within the department to improve the quality of service.
Partner with IT and business teams on system enhancements and integrations.
Develop, document, and continuously improve customer care processes and standard operating procedures (SOPs)
Identify operational bottlenecks and implement scalable solutions to improve efficiency, accuracy, on-time delivery, and customer satisfaction.
Ensure effective use of ERP systems (e.g., SAP, Oracle) and CRM tools
Support CRM implementation and optimization of CRM (Salesforce.com) and data quality standards
Lead continuous improvement initiatives to reduce errors, rework, and cost-to-serve
Establish and maintain SOPs for order management, returns, credits, and claims
Team Leadership & Development
Lead, coach, and develop Inside Sales and Customer Service representatives
Coach teams on consultative communication and customer relationships
management
Set clear performance expectations and conduct regular coaching and
performance reviews
Foster a customer-centric, accountable, and collaborative team culture
Support hiring, onboarding, and training initiatives
Customer Experience & Issue Resolution
Act as an escalation point for complex or high-impact customer issues
Analyze customer feedback, complaints, and trends to drive corrective actions
Partner with internal & external stakeholders to resolve root causes and prevent recurring issues
Champion customer advocacy across the organization
Metrics, Reporting & Continuous Improvement
Define and track KPIs
Use data to drive continuous improvement and strategic decision-making
Support customer care transformation initiatives, including automation and system enhancements
Systems & Tools
Oversee customer care systems (CRM, ERP, knowledge base)
Ensure data integrity, reporting accuracy, and effective system usage
Partner with IT and business teams on system enhancements and integrations
What You'll Bring
Bachelor's degree in business, Operations, or a related field (or equivalent experience)
Strong understanding of customer service metrics, ERP (SAP, Oracle) workflows, and best practices
Ability to lead teams and manage change
Work cross-functionally with procurement, supply chain, operations, sales, and finance to improve efficiency, accuracy, and overall customer experience.
What We Value
Experience in B2B, manufacturing, distribution, or technical customer support environments
Experience with CRM and ERP platforms (e.g., Salesforce, Zendesk, SAP, Oracle)
Lean, Six Sigma, or continuous improvement experience
Operational excellence and process improvement
Customer-first mindset
Data-driven decision-making
Strong communication and cross-functional collaboration
Leadership, coaching, and conflict resolution
$31k-47k yearly est. 5d ago
Direct Support Manager - Allen County
CRSI 3.7
Lima, OH
CRSI is now hiring a Direct Support Manager in Allen County.
$18/hour
Up to $1000 SIGN ON BONUS!
Paid Training
Up to $1500 Referral Bonus
Medical, Dental and Vision Insurance
Retirement Plan
Paid Time Off
Life insurance
Employee Assistance Program - including counseling services for mental health, legal, and financial services as well as child and elder care resources and referrals, and so much more!
This is a full-time position, responsible for providing leadership over the home serving adults with intellectual/developmental disabilities. This role provides assistance in planning and implementation of the services/outcomes for each individual, communicates progress, establishes and maintains professional relationships with all members of the team, and ensures the welfare and safety of each consumer at all times. The person filling this role will provide support and supervision to the Direct Support Professionals (DSPs) in the home and ensures quality services are delivered to the people we serve. Responsibility includes on-call responsibilities after normal business hours, including nights and weekends.
Qualifications: Must have strong communication, writing, time management, and organizational skills. Must be able to use discretion and make independent decisions based on good judgment. Must possess good problem solving and conflict resolution skills. Must have a valid driver's license and vehicle insurance. Must possess acceptable employment and background screenings. Must be at least 21 years of age.
If you are that special person looking to make a difference in the lives of individuals with challenges, please apply today!
Compensation details: 18-18
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$18 hourly 1d ago
IT Service Desk Manager
Safelite 4.2
Columbus, OH
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
Reporting to the VP Infrastructure & Operations, the IT Service DeskManager will be accountable for the management of the Service Desk operations, including day-to-day running of the team, key metrics/targets and providing fantastic service to our 17,000 colleagues. As a member of the Infrastructure & Operations Management team, must be able to effectively communicate with senior members of the Business community as well as the IT organization.
What you will do
Defining, creating, and delivering IT Service Desk standards, that align with the Global Service Desk standards and processes.
Direct management of the market Service Desk.
Driving the development and continuous improvement cycle.
Delivering analytics insights and reporting around Service Desk performance and opportunities for Improvement, Automation and Knowledge Base articles to enable self-service.
Participate in Service Design & Transition exercises as a result of Project implementations.
Address and resolve escalations.
Represent the region by providing input and partnering with the Belron Service Management team.
Major Incident Management support, as needed.
Education Qualifications
Bachelor's Degree Degree in Computer Science or relevant field or relevant experience Required
Experience Qualifications
4-6 years Relevant experiece Required
Experience in an IT Service DeskManagement role, directly involved in the day to day running of Service Desks
Experience of ServiceNow ITSM tooling
Comfortable interacting with Technology Leadership team
Excellent working knowledge of the different ITIL processes
Adept problem solver with the ability to focus on the overall goal
Demonstrable experience of collaborative working with teams locally and globally
Demonstrable experience of writing reports, preparing slides (using PowerPoint) and giving formal presentations
Excellent English language written and spoken
Skills and Abilities
IT Service Desk leadership
IT Service Management and Service Improvement
Service ITSM and ITAM understanding
Communication skills - both written and verbal covering a wide range of stakeholder groups from management level to operational level
Strong self-motivation, ability to work independently when required Bias for action
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
#LI-HL1
$56k-74k yearly est. Auto-Apply 60d+ ago
Customer Experience Manager
Reading Rock 3.7
Cincinnati, OH
Job Purpose
The Reading Rock Customer Experience Manager is an entrepreneurial driven individual who manages the day-to-day operations of the Customer Service Department and is focused on promoting and enhancing Reading Rock Business.
Essential Duties and Responsibilities
Takes personal accountability for job duties and results.
Sales to support growth with functions including order fulfilment and customer selections through various consultations with retail and wholesale customers. Process cash, account, counter, and showroom sales through order entry as well as consultative role. Assist outside Sales with customer relationships as it relates to the selection process and order fulfilment. Coordinate the fulfilment of back orders and special-order products with purchasing, the customer, yard, and dispatch.
Consistently establishes personal accountability and promotes excellence and coordinates continuous improvement in productivity, quality and service.
Coach, train, and support employees to deliver excellence in customer service.
Provide honest feedback to employees who are not meeting job requirements and take appropriate actions when employee support efforts do not yield desired outcomes.
Manage and adjust the workflow to ensure efficiency in customer service, cross functionality of team, and effective focus on continuous improvement when customer flow is low.
Support profitable growth by identifying selling opportunities through add on sales and new walk-in business.
Collaborate with the Sales team to maintain and increase margins.
Manages order processing and fulfillment, hiring/training/directing personnel, enforcing safety policies.
Maintains/upgrades displays, samples, and other merchandise necessary to successfully show and sell the various product groups from the Distribution Center.
Assist Outside Sales Associates to enhance customer satisfaction.
Drive operational excellence with all stakeholders.
Vigorous compliance with Standard Operating Procedures (SOP), Work Instructions (WI), policies, procedures, and performance standards.
Retain proper paperwork in a safe location and sustain a clean appearance for visiting customers.
Work with the appropriate sales professional to resolve matters affiliated with all key internal and external stakeholders for prompt and equitable resolutions.
Understand and articulate the 4P's, Reading Rock Core Values, and the Customer Service Commitment.
Comply with policies in accordance with Reading Rock core values.
Other position-related duties as needed & assigned.
Travel required: 10%
Education, Knowledge, and Skills
Bi-lingual preferred (English/Spanish)
High School Diploma: 2-year degree preferred
Construction Industry Experience: preferred, not necessary
Customer Service Experience: 3+ years preferred.
Valid driver's license and good driving record.
Basic ability to communicate, both verbally and in writing, using the English language.
MS Office, MS Excel, MS Word, ERP
Team Leadership: Work in a team-based platform and lead by example to implement continuous improvement initiatives to ensure the Industry's Best Customer Experience.
Industry Awareness: Stay abreast of the ever-changing needs of our customers to help properly position for sustained growth.
Competencies:
Analytical Thinking-Problem Solving
Business Acumen
Customer Service Oriented
Leadership
Quality Orientation
Work Standards
Supervisory Responsibilities:
Yes (Salary - Exempt)
Work Environment:
Manufacturing & Distribution Environment. Frequent exposure to noise, fumes, and dust.
Work Schedule:
Monday through Friday, additional based upon business needs.
Physical Demands:
This position frequently lifts heavy objects up to 80 lbs., walks and stands for long periods of time and performs strenuous physical labor. The employee lifts, pushes, pulls, or carries objects; uses abdominal and lower back muscles to provide support over time without fatigue; and effectively lifts and carries heavy loads. The position requires good manual dexterity: hands, arms, legs, and multi-limb coordination. It also requires the ability to quickly move arms and legs. The employee must have excellent stamina. Seeing with the ability to read reports, data, statistics, and information on computer screens is required.
Acknowledgement:
This job description is not intended to be an all-inclusive list of duties and standards of the position. Critical features of this job are described under the headings above. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
Equal Employment Opportunity Employer and a Drug-Free Workplace
$37k-61k yearly est. Auto-Apply 4d ago
Customer Care Manager
Standex 4.5
Fairfield, OH
The Customer Care Manager is responsible for leading and optimizing the day-to-day operations of the customer care function, including Inside Sales and Customer Service. This role ensures consistent, high-quality customer experiences by managing people, processes, systems, and performance metrics. The manager partners cross-functionally with Sales, Supply Chain, Quality, IT, and Finance to resolve issues, improve efficiency, and drive continuous improvement.
What You'll Do
Operations & Process Management
Oversee teams supporting inside sales, account management, quotes, and order processing
Oversee daily customer care operations, ensuring service levels, response times, and resolution targets are met
Create and administer a CSAT survey to gauge customer satisfaction with the Customer Care organization.
Keeping ahead of developments in customer service, working with senior management to create new strategies, and implementing these new strategies within the department to improve the quality of service.
Partner with IT and business teams on system enhancements and integrations.
Develop, document, and continuously improve customer care processes and standard operating procedures (SOPs)
Identify operational bottlenecks and implement scalable solutions to improve efficiency, accuracy, on-time delivery, and customer satisfaction.
Ensure effective use of ERP systems (e.g., SAP, Oracle) and CRM tools
Support CRM implementation and optimization of CRM (Salesforce.com) and data quality standards
Lead continuous improvement initiatives to reduce errors, rework, and cost-to-serve
Establish and maintain SOPs for order management, returns, credits, and claims
Team Leadership & Development
Lead, coach, and develop Inside Sales and Customer Service representatives
Coach teams on consultative communication and customer relationship management
Set clear performance expectations and conduct regular coaching and performance reviews
Foster a customer-centric, accountable, and collaborative team culture
Support hiring, onboarding, and training initiatives
Customer Experience & Issue Resolution
Act as an escalation point for complex or high-impact customer issues
Analyze customer feedback, complaints, and trends to drive corrective actions
Partner with internal & external stakeholders to resolve root causes and prevent recurring issues
Champion customer advocacy across the organization
Metrics, Reporting & Continuous Improvement
Define and track KPIs
Use data to drive continuous improvement and strategic decision-making
Support customer care transformation initiatives, including automation and system enhancements
Systems & Tools
Oversee customer care systems (CRM, ERP, knowledge base)
Ensure data integrity, reporting accuracy, and effective system usage
Partner with IT and business teams on system enhancements and integrations
What You'll Bring
Bachelor's degree in business, Operations, or a related field (or equivalent experience)
Strong understanding of customer service metrics, ERP (SAP, Oracle) workflows, and best practices
Ability to lead teams and manage change
Work cross-functionally with procurement, supply chain, operations, sales, and finance to improve efficiency, accuracy, and overall customer experience.
What We Value
Experience in B2B, manufacturing, distribution, or technical customer support environments
Experience with CRM and ERP platforms (e.g., Salesforce, Zendesk, SAP, Oracle)
Lean, Six Sigma, or continuous improvement experience
Key Competencies
Operational excellence and process improvement
Customer-first mindset
Data-driven decision-making
Strong communication and cross-functional collaboration
Leadership, coaching, and conflict resolution
$27k-36k yearly est. 7d ago
Office Manager - HOME HEALTH CARE OFFICE
Pricy Staffing & Homecare Agency LL
Columbus, OH
Job DescriptionBenefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
We are seeking an Office Manager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.
Responsibilities
Maintain calendar of appointments and meetings
Design the office layout with efficiency and organization in mind
Collaborate with human resources to create, update, and maintain office procedures
Maintain office equipment in good working order with the assistance of the IT department
Pay and record invoices
Negotiate contracts and pricing with vendors and service providers
Accurately maintain general office budget
Qualifications
High school diploma/GED required, some college preferred
Previous experience as an Office Manager or similar position preferred
Understanding of office equipment, systems, and procedures
Skilled in Microsoft Office, Excel, and Outlook
Excellent time management skills and ability to prioritize multiple tasks
Strong problem-solving skills and attention to detail
Excellent verbal and written communication skills
$31k-49k yearly est. 30d ago
Office Manager
Corel Haven LLC 4.4
Delaware, OH
About Us:
T.J. Clark International is a small family owned business that designs and manufactures the leading expeditionary tactical fuel/water pumps and distribution systems to enable contested logistics in multi domain operations for the defense/military equipment industry. We are committed to maintaining the highest standards of quality, compliance, and excellence in everything we do.
Job Summary
We are seeking a dynamic and motivated Office Manager to oversee and assist with improving our company's day-to-day business operations. The Office Manager will work closely with the company management team that is composed of the CEO, COO, Director of Business and Product Development, Senior Project Engineer, Quality Director and Supply Chain Manager. The ideal candidate will have strong organization skills and the ability to move between different tasks. This role is critical to ensuring our operations run smoothly and align with our business goals.
Key Responsibilities:
Operational Management:
Assist in overseeing daily operations, ensuring efficiency and productivity.
Assist in developing and implementing operational policies and procedures.
Assist with the monitoring and improvement of operational systems, processes, and best practices.
Financial Oversight:
Assist with budgeting, forecasting, and financial planning as directed by the CEO, COO and Director of Business and Product Development.
Assist with implementing cost-control measures and the management of resources effectively.
Interacting and working with the accounting team, COO and CFO.
Assist with Accounts Payable Operations.
General Office Management:
Assist with managing various business related insurance.
Assisting the CEO with managing banking and investor relationships.
Assist with communicating to and managing local, state and federal government agency relationships.
Strategic Planning:
Contribute to strategic planning and decision-making.
Assist with leading initiatives to enhance operational efficiency and scalability.
Qualifications:
- At a minimum a high school diploma with experience. An Associates Degree or Bachelor's degree in Business Administration is favorable.
- experience as an Office Manager
- Excellent leadership, communication, and interpersonal skills.
- Ability to develop and implement effective operational strategies.
- Strong problem-solving skills and attention to detail.
- Proficiency with business management software and tools.
Benefits:
- Competitive salary and performance-based bonuses.
- Health/medical, dental, vision and long term/short tern disability insurance.
- Paid time off and holidays.
- Professional development and training opportunities.
Why Join Us:
- Opportunity to work in a small, dynamic and growing company at the forefront of the Defense industry.
- Competitive salary and benefits package.
- A collaborative and supportive work environment.
- Career growth and development opportunities.
- Make a significant impact on delivering high quality equipment to the warfighter in defense of the United States.
- As a small company there are times that you may be asked to assist with tasks that are outside of the scope of this job description. Anything outside of the scope will be discussed and agreed to by both you and the company in advance.
If you are an enterprising innovative difference maker who is seeking to expand their office management skill set then we invite you to join our team and contribute to our commitment to excellence.
$49k-65k yearly est. 4d ago
West Jefferson, OH - Dedicated Teams
Swift Transportation Co. of Arizona 4.1
Ohio
Dedicated Midwest Team Drivers - West Jefferson, OH Swift Transportation is offering a dedicated refrigerated driving positon for an account that will run through the Midwest region of the US including but not limited to Illinois, Indiana, and Ohio. Driver will be picking up preloaded trailers with no touch freight! Day and night shifts available. Miles for Team drivers is 4,000-5,000. Automatic trucks available.
No DUI within 10 years if CDL-A holder, none within 5 years if Non CDL-A holder.
No more than 1 preventable accident in the past 2 years, no major accident within 5 years.
No more than 2 moving violations in the past 2 years.
Must be able to pass a DOT physical and drug test
Must be at least 21 years old and hold a valid Class A license
Must live in IL, IN, or OH
3 months experience required
$69k-99k yearly est. 60d+ ago
Clinic Front Desk
Precision Orthopaedic Specialties
Ohio
CLINIC FRONT DESK This position allows you to become the face of Precision Orthopaedics! You will be the first person they meet when they come to the see our medical staff. You will assist patients with check in and check out for appointments, insurance verifications, medical records requests and much more! Full time employment Must be open to travel to Chardon and Chagrin Falls Complete Job Description Below ___________________________________________________________________________________________________________________________________ Responsible for all check in and check out functions of medical front desk, scheduling appointments, answering patient questions, medical records management and pre-certifications. Position Responsibilities/Standards: General
Attend department, clinic or company meetings as required
Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns
Consistently work in a positive and cooperative manner with fellow staff members.
Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
Attend required annual in-service programs.
Consistently demonstrate attention to detail in documentation, recording and patient information.
Demonstrate knowledge and understanding of all company policies and procedures.
Adheres to established facility safety requirements and procedures to ensure a safe working environment. Identifies potentially unsafe situations and notifies supervisor
Specific Duties
Meet and greet patients promptly, in a professional and courteous manner.
Obtain patient information during office hours.
Provide patients with required paperwork - H&P, Financial Policy, Patient Information Sheet,
Obtain copies of patients insurance cards, MCO identification cards
Verify patient insurance coverage is current and correct at each visit
Review patient label and chart contents for completeness and accuracy.
Accurately Scan insurance cards including front and back
Input patient information and register patient as needed.
Schedule appointments (new, follow-up, reschedule) per physician protocol.
Obtain referrals-check Carriers on line.
Schedule appointments to other specialists as needed.
Collect co-pays, co-insurance and self pay amounts at time of service.
Handle all calls in a professional manner and direct to the proper individual.
Run schedules
Communication with physicians and clinical support staff.
All messages must be addressed before the end of the day.
All patient information will be entered into the system by the end of the day.
Make every effort to accommodate patient, according to physician protocol, when scheduling appointments.
Additional Duties
Travel to other locations as necessary.
Confirm and/or reschedule appointments when needed.
Filing as needed
Saturday rotation as needed
Additional duties as assigned by the manager.
Education/Experience Required:
Must be High School graduate or GED equivalent.
Must be friendly, courteous and have good communication skills when greeting patients.
Previous experience working in a busy clinic or physician office is preferred.
Physical Requirements: Physical requirements for the position include the ability to frequently hear and communicate orally, see up close and at a distance, read and comprehend, stand, sit, walk, reach, handle, and/or feel objects. Must be able to climb, pull, push and kneel. Maximum unassisted lift = 25 lbs. Average lift less than 10 lbs.
$31k-46k yearly est. 60d+ ago
Office Manager
Beacon Specialized Living 4.0
Columbus, OH
The Office Manager will be highly organized and detail-oriented and will oversee daily operations at the corporate office. This role is essential in creating a smooth and efficient work environment, supporting employees, and maintaining office systems and processes.
Primary Responsibilities:• Always be compliant with all company and regulatory policies and procedures.• Responsible for front desk administration including greeting visitors and linking them to the appropriate staff,• Oversee general office operations and procedures.• Assists with projects, assignments and at events at the request of senior staff.• Manage office supplies, equipment, and inventory.• Coordinate office maintenance, repairs, and cleaning services.• Handle correspondence, mail, and incoming phone calls.• Schedule conference rooms for meetings, reserve equipment that might be necessary for scheduled meeting. Order lunch for meeting if requested by meeting organizer.• Ensure compliance with office policies and procedures.
Education and Qualifications:• High school diploma or equivalent; degree in Business Administration or related field preferred.• Strong organizational and time-management skills.• Excellent written and verbal communication skills.• Proficiency with MS Office Suite and office management software.
Work Environment:Typical office setting.
$26k-32k yearly est. 2d ago
Box Office Staff - PromoWest
AEG Worldwide 4.6
Columbus, OH
Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
A Brief Overview
The Box Office Attendant is responsible for assisting patrons with ticket distribution and providing general information pertaining to the venue or event. In addition to these general duties, the incumbent will provide direct support to the Box Office Manager and cover various tasks as needed.
What you will do
Assist customers with using ticketing software and ticket purchase through various methods; including cash, credit, and vouchers.
Assist with will call and guest list management. Check identification, distribute tickets to the proper parties. Resolve issues as they arise and escalate concerns to management when necessary.
Answer telephone inquiries related to show and ticket information. Provide guidance related to additional venue or event information, accessibility, ADA requests, etc.
Accurately reconcile sales and will call receipts. Provide sales and ticketing information to the accounting and operations teams. Assist with show settlement as necessary
Education Qualifications
High School Diploma or its equivalency
Experience Qualifications
0-2 years Of related work experience
Skills and Abilities
Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays
Must have experience cash handling and other payment methods such as credit cards
Must be proficient in Microsoft Office, specifically Excel and Word
Excellent communication and customer service skills with a proven ability to work in a fast-paced environment
Previous experience working in events and knowledge of the music industry preferred
Previous experience working on a venue ticketing platform preferred
Qualifications (ALL)
High School Diploma or its equivalency
0-2 years Of related work experience
Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays
Must have experience cash handling and other payment methods such as credit cards
Must be proficient in Microsoft Office, specifically Excel and Word
Excellent communication and customer service skills with a proven ability to work in a fast-paced environment
Previous experience working in events and knowledge of the music industry preferred
Previous experience working on a venue ticketing platform preferred
Payscale:
Bonus: This position is not eligible for a bonus under the current
bonus plan requirements.
Benefits: Part-time: This position may be eligible for benefits (ACA
qualification).
Payscale: $10 - $15
Bonus: This position is not eligible for a bonus under the current
bonus plan requirements.
Benefits: Part-time: This position may be eligible for benefits (ACA
qualification).
$10-15 hourly Auto-Apply 60d+ ago
Customer Account Manager, Kroger
Incpg
Scio, OH
SUMMARY: Represent CPG product line with customer (Kroger) and broker personnel as a strategic partner. They are responsible for delivering the revenue, profit, and market share objectives within allocated budget by providing outstanding leadership, strategy development, business plan deployment, fact-based selling, business analysis and world class tactical execution.
Focusing on leveraging consumer, customer, and category insights, to help identify actionable strategies and tactics, which will profitably grow the business at Kroger will be paramount to the success of the candidate in this role.
SETTING THE COURSE FOR SUCCESS
Provide measurable objectives
Eliminate unproductive distractions
Deliver ongoing direction and leadership
Collaborate internally with other internal departments and teams on concepts and programs for the Kroger business.
MAJOR DUTIES/RESPONSIBILITIES:
Work with Sr. Director and broker team to develop the strategic and tactical “blueprint” for the business within Kroger utilizing various tracking and insights tools (IRI, 84.51, Panel Data, etc.).
Develop and execute customer-specific trade (event) marketing opportunities, which are strategically aligned to the mutual needs of the end consumer.
Actively manage and support Sr. Director in the account planning process and customer business reviews.
Develop and implement comprehensive sales presentations to promote and generate sales consistent with customer potential.
Build and maintain positive business relationships with customer Category Managers, brokers, and HQ team to facilitate & solidify forward thinking results and partnerships.
Utilize IRI database, braker, and category analyst to provide insight during the Kroger Kompass & CCO processes to include category strategy development, full category review, assortment, pricing, promotion, and shelving.
Partner with broker representatives and serve as a resource for market growth opportunities, proposals, and programs. Assume a lead role in customer business development, contract negotiations, presentations, and sales calls.
Track and monitor shipments vs consumption vs plan weekly and monthly. Communicate gaps and opportunities with recommended solutions.
Manage and develop monthly forecasts for base and promotional business
Analyze Promotional Activity and determine ROI. Develop recommendations for driving more efficient sales because of promotional analysis.
Develop and execute key customer insights business plan with sound activation that meets/exceeds company goals.
Review retail pricing to ensure brands are priced in accordance with company objectives. Develop and execute action plans to adjust pricing where necessary.
Participate and develop annual broker reviews to maintain “A” players, utilizing innovative strategies to drive business results and deliver the company's revenue, profit, and market share goals within budget.
Work as leader of cross-functional teams to ensure dedication to customer support to maintain quality service, develop unique trade marketing opportunities, engage category management resources and maintain high product fill rates in line with customer expectations.
Stay informed of new products, marketing strategies and services of competitors. Provide such information to Sr. Director, HQ and broker representatives appropriately.
Manage performance and trade marketing funds in accordance with budget allocation.
Conduct periodic market and store visits to drive sales/marketing strategy performance.
Actively participate in the sales team's strategic operational and financial success by adopting and implementing proven fact-based selling techniques, analysis, and reporting, utilizing IRI and other reputable industry resources to make recommendations and develop action plans.
Manage all administrative tasks associated with business unit requirements from a data driven fact-based orientation. TPM, transfer of information to Advantage, off-line planners, etc.
MINIMUM KNOWLEDGE/SKILLS/ABILITIES REQUIRED TO SUCCESSFULLY PERFORM MAJOR DUTIES/RESPONSIBILITIES:
Outstanding demonstrated leadership skills
Excellent strategic capabilities
Solid conceptual thinking abilities
Strong results orientated skills
Excellent business planning/organizational/project management skills with previous business management/development experience
Solid understanding of the financial impact of sales and managing within an allocated budget
Understanding of the impact of consumer trends and the food industry
Demonstrated success in developing business opportunities, identifying customer needs and changes in their markets.
Solid interpersonal skills.
Excellent ability to manage through indirect relationships
Excellent negotiation and “closing” skills
Excellent verbal and written communication/presentation skills.
In-depth working knowledge of fact-based selling, category management, consumer goods, and sales & marketing
Highly Skilled at data analysis using IRI, Market 6 and/or other technology resources to perform analysis and recommend strategies.
Proficient in the use of Excel, Word, Access, PowerPoint, and Outlook computer skills
Valid driver's license
Excellent trade relations
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be able to:
Light Travel (+/- 15%) to customers by traveling in a car and/or airplane
Sit for periods of time up to 8 hours per day
Physically check product in stores and various outlets
Physically access grocery stores and supermarkets
Carry/transport materials to support presentations (10 lb. - 20 lb.)
Lift and move cases of product as needed for customer events
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Education: Bachelor's degree Required (Business, Marketing preferred), with 5 - 10
years consumer goods sales (preferably with (Kroger) and broker management experience.
$37k-63k yearly est. 60d+ ago
Office Manager
Phoenix Group Home, LLC 4.8
Cleveland, OH
Office ManagerJob Description
RESPONSIBILITIES
Administrative Management:
• Oversee the day-to-day administrative functions of the clinic, including scheduling, record-keeping, and data
management.
• Coordinate and manage appointments for patients, therapists, and other healthcare providers.
• Maintain accurate and confidential patient records, ensuring compliance with all relevant legal and regulatory
requirements.
• Implement and maintain efficient office procedures to optimize workflow and productivity.
• Work with Regional Leadership to identify and develop operational improvements .
• Oversee designated Client Tracking Logs
Staff Support:
• Provide support to clinic staff, fostering a positive and collaborative work environment.
• Under the direction of Operations and Regional leadership, facilitate staff training, as appropriate, and
development opportunities to ensure continuous improvement and professionalism.
• Assist in the recruitment and onboarding process for new employees.
• As directed and identified by Regional Leadership, assist in monitoring and evaluating performance of staff on an
ongoing basis in accordance with applicable performance standards and in compliance with PA TH Behavioral
Health policies.
Financial Management:
• Monitor and manage the clinic's budget, including support to the Billing team with handling invoices, billing
corrections, and insurance claims processing.
o Audit billing, insurance, verifications, and client accounts in Carelogic
Patient Support:
• Greet and assist patients, making them feel comfortable and supported during their visit.
• Address patient inquiries, schedule appointments, and ensure an efficient check-in and check-out process.
• Handle patient complaints and concerns, ensuring timely resolution and a high level of customer service.
Compliance and Regulation:
• Ensure compliance with relevant healthcare laws, regulations, and industry standards.
• Stay updated on changes in healthcare regulations and implement necessary adjustments to clinic policies and
procedures.
Inventory and Supplies Management:
• Maintain an organized inventory of office and medical supplies, ordering new stock as needed.
• Ensure the clinic's environment is clean, tidy, and conducive to the well-being of patients and
staff.
IT and Technology:
• Collaborate with IT support to maintain and troubleshoot office equipment, software, and
computer systems.
Business Development:
• Partnership Development:
1. Build and maintain relationships with various stakeholders, including healthcare professionals,
community organizations, schools, and potential referral sources.
2. Collaborate with these stakeholders to create partnerships that enhance the clinic's visibility
and reputation in the community.
• Outreach and Community Engagement:
1. Organize and participate in outreach events, workshops, and presentations to educate the
community about mental health and the services provided by the clinic.
2. Engage with community members, organizations, and potential clients to build trust and foster a
positive reputation for the clinic.
• Performance Tracking and Reporting:
1. Monitor and analyze the effectiveness of business development strategies and marketing
initiatives, providing regular reports and recommendations to management.
2. Work closely with the clinical team and management to align business development efforts with
the clinic's mission and objectives.
3. Oversee Referral Partner relationships: Monitor weekly contact with referral partners and ensure
Office Coordinators are doing their due diligence
• Assume other projects or responsibilities as assigned by Regional Leadership.
QUALIFICATIONS:
Education:
• Preferred: Bachelor's degree in Healthcare Administration, Business Management, or a related
field.
• Required: High school diploma with experience as noted below.
Certification:
• Must hold active CPR certification
Experience/Skills:
• Proven experience in office management, preferably in a healthcare or mental health setting.
• Strong understanding of healthcare regulations, compliance, and patient confidentiality.
• Excellent organizational and time management skills, with the ability to multitask effectively.
• Compassionate and empathetic approach when dealing with patients and staff.
• Proficiency in using office software (e.g., Microsoft Office Suite) and knowledge of electronic
medical record (EMR) systems.
• Outstanding communication and interpersonal abilities.
• Demonstrated leadership skills and the ability to work collaboratively with a diverse team.
Physical Effort:
• Requires working under stressful conditions or with interruptions.
• Requires sitting, viewing computer monitors and keyboarding.
• Must be able to lift 25 pounds
Background:
• Must pass all federal and state background checks. Educational and work history will be
confirmed in compliance with company policies. Required to pass all pre-employment testing.
$49k-73k yearly est. 16d ago
Office Manager
Wayne Savings 3.9
Ashland, OH
Welcome to the New Main Street Bank! We are seeking an Office Manager to join our branch in Ashland, OH! The Office Manager is responsible for overseeing the daily operations of the branch, ensuring an efficient, professional, and customer-focused environment. This role supports the Market Development Manager by managing administrative tasks, coordinating branch activities, and providing leadership to staff to ensure excellent customer service and compliance with bank policies. The Office Manager plays a key role in operational efficiency, staff coordination, and customer satisfaction, while also ensuring that the branch operates in alignment with the bank's mission and values.
Essential Duties and Responsibilities:
Branch Operations & Administration
* Oversee daily operational activities of the branch, ensuring smooth and efficient workflows.
* Ensure compliance with bank policies, procedures, and regulatory requirements.
* Assist in preparing operational and financial reports for branch performance tracking.
* Maintain branch supplies and coordinate with vendors for office-related needs.
Customer Service & Relationship Management
* Help branch staff deliver exceptional customer service and resolve escalated customer inquiries.
* Implement customer engagement programs and branch promotions.
* Build strong relationships with customers, community members, and local businesses to support branch growth.
Staff Coordination & Training
* Assist with scheduling, training, and mentoring branch staff to ensure productivity and high service levels.
* Conduct new employee onboarding and oversee ongoing training efforts in coordination with the Market Development Manager.
* Conduct disciplinary actions and annual performance reviews for staff.
* Foster a positive and collaborative work environment that aligns with the bank's core values.
Compliance, Risk Management & Physical Security
* Ensure adherence to internal control procedures, security measures, and regulatory requirements.
* Conduct routine audits of cash handling, account transactions, and operational processes.
* Oversee physical security measures at the branch, including access control, surveillance systems, and emergency preparedness.
* Work with external security vendors and local law enforcement as needed to ensure the safety of employees, customers, and branch property.
* Manage risk assessments and implement corrective actions related to operational and security concerns.
Financial & Cash Management
* Oversee cash handling procedures, ensuring proper controls are in place for vault and teller transactions.
* Assist with balancing, reconciliation, and reporting of branch financial activities.
* Monitor key branch metrics to identify areas for improvement.
Work Experience Qualifications:
Minimum of 3-5 years of experience in banking, retail, or office management, with a strong background in operations and customer service.
Preferred Skills and Qualifications:
* Strong understanding of branch operations, banking regulations, compliance standards, and physical security measures.
* Excellent leadership, problem-solving, and communication skills.
* Ability to manage multiple priorities in a fast-paced environment.
* Proficiency in Microsoft Office (Excel, Word, Outlook) and banking software.
* Strong attention to detail and organizational skills.
Education Requirements:
High school diploma or equivalent required; Associate's or bachelor's degree in business, finance, or a related field preferred.
Licensing or Certification Requirements:
Notary required. Required to obtain registration with NMLS
Work Environment / Physical Demands:
Being able to sit or stand for long periods of time and being able to effectively communicate with others; ability to lift 25 lbs, bend, stretch, twist. Reasonable accommodations can be made if needed.
Think this might be a great fit for you? Then we would love to chat - apply today!
The HR Team at Main Street Bank!
$48k-76k yearly est. 51d ago
Receptionist/Project Secretary/Office Manager
Columbiana County Educational Service Center
Lisbon, OH
Full Time Receptionist/Project Secretary/Office Manager Minimum Qualifications: - High School Diploma - Possess strong verbal and writing skills. - Working knowledge of basic office procedures and the operation of common office equipment and machines. - Strong background with Google programs (Docs, Sheets, Forms) and Microsoft programs (Word, Excel, PowerPoint).
- Ability to present a positive attitude and appearance to the public.
Primary Functions:
- Receptionist at the office front desk, greeting visitors, answering phone calls and directing calls to appropriate staff.
- Schedule and conduct fingerprinting background checks.
- Receive, sort and forward incoming mail.
- Assist in preparing for trainings, meetings or events as needed.
- Manage and update office materials as needed.
Deadline for Applying:
Friday, January 30, 2026
Application Procedures:
Interested candidates should submit a letter of interest, resume and CCESC application (found on the ESC website under “Employment Opportunities”) to:
Marie Williams, Superintendent
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38720 Saltwell Rd. Lisbon, OH 44432
$33k-48k yearly est. Easy Apply 15d ago
Part-Time Office Manager
City of Westerville 3.5
Westerville, OH
IS OPEN UNTIL FILLED. APPLICATIONS ARE BEING REVIEWED AS CANDIDATES APPLY. This is a seasonal position that will work at Highlands Park Aquatic Center during the summer starting in May of 2026. requires availability to work weekends.
Under direction of the Facilities Operations Manager, oversee the Office Specialists and Concessions Attendants to ensure excellent customer service, efficient procedures and a positive team work environment.
This position reports to the Facilities Operations Manager and/or Manager on Duty.
(May not include all duties performed.)
The Office Manager is directly responsible to the Facilities Operations Manager and for the efficient organization and operation of the pool office and concession stand. Responsibilities include but are not limited to:
* Attending all required meetings and training programs.
* Directly overseeing and evaluating Office Specialist and Office Specialists and Concession Attendants.
* Monitoring staff enforcement of and compliance with Department and pool policies and procedures.
* Monitoring and ordering office supplies as needed according to established procedures.
* Inventorying and ordering of food for concession stand.
* Recommending policies, procedures and regulations regarding office operations to the Facilities Operations Manager.
* Processing all receipts including Daily Admissions, Season Passes, Facility Reservations and Miscellaneous Revenues.
* Completing Daily Operating Reports and cross-checking with record of receipts, cash and checks, deposit slips and account distribution forms.
* Maintaining accuracy of program and class registration books, instructor rosters, registration cards and revenue records.
* Completing accurate financial and registration reports as requested.
* Monitoring all attendance daily (including entering and exiting patrons) and notifying Aquatic Managers of attendance levels periodically and when capacity is reached.
* Monitoring staff compliance with office equipment maintenance schedules, policies and procedures and inspecting all office equipment regularly for needed repairs and following through as needed.
* Practicing and promoting customer service excellence by all staff including interpreting policies and procedures for patrons and processing and following through on customer concerns and complaints.
* Supervising the concession stand when needed.
* Must be at least 18 years of age at time of employment.
* First Aid and CPR certifications (training available upon hiring).
* Serve Safe Level 2 preferred (training available upon hiring).
$29k-39k yearly est. 1d ago
Box Office Manager
Asmglobal
Canton, OH
Box Office Manager
DEPARTMENT: Box Office
REPORTS TO: General Manager
FLSA STATUS: Salaried, Exempt
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
Oversees ticket sales and all aspects of box office operation by performing the following duties personally or through subordinates:
Essential Duties and Responsibilities
Directs and oversees the internal control of daily operations as outlined in the SMG Box Office Manual.
Coordinates all event information between the promoter, facility personnel and the ticket company in a timely manner.
Works with event promoter and appropriate personnel to establish ticket pricing and seating configuration.
Builds and modifies all computer ticket events and issues computer access codes to facility management.
Coordinates the house scale for all ticket events.
Maintains communication with ticket company representatives for updates and/or revisions in computer operations.
Monitors daily ticket sales for all upcoming events and communicates information to the Director and promoter representative.
Prepares cash bank and daily accurate inventory of all tickets distributed and available for sale.
Prepares and presents the final box office statement for settlement of each event.
Responds to customer complaints and service requests to maintain a positive rapport with the ticket buying public.
Establishes files on each event that consist of seats on-hold for the building and promoter, complimentary ticket vouchers, event audits and ticket inventory schedules.
Supervises, instructs, and trains ticket sellers as to the proper selling procedures.
Assists or sells tickets as needed.
Opens and or closes ticket window as required.
Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
Maintains accurate record of daily balance of cash received, tickets sold and change bank/vault.
Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by supervisor.
Demonstrates excellent customer service skills, responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.
Efficiently and courteously answers questions concerning prices, seating and events. Gives information concerning coming attractions.
Prepares and submits daily report of business transactions.
Maintains accurate count of tickets sold, money received from ticket sellers and change banks
Perform as manager-on-duty when needed
Assists with Civic Center projects and duties when necessary
Supervisory Responsibilities
Manages the Ticket Sellers or other Box Office staff. Is responsible for the overall direction, coordination, and evaluation of these units.
Carries out supervisory responsibilities in accordance with ASM Global's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
Qualifications
Ability to work with minimal supervision
Ability to work flexible hours based on events, including daytime, evening, weekends and holidays, as needed.
Must be able to speak, read, and write English.
Must have professional attitude and appearance.
Education and/or Experience
Bachelor's Degree preferred
3 years related experience required
Or equivalent combination of education and experience
Experience in accounting and customer service essential
Box office experience in a similar environment strongly preferred
Supervisory experience preferred
Skills and Abilities
Excellent communication, problem solving and organizational skills required
Demonstrated knowledge of accounting and financial procedures, including record keeping and reconciliation
Ability to analyze data and figures
Knowledge of supervisory principles and practices
Ability to coordinate and schedule staff
Excellent good customer service and public relations skills
Demonstrated knowledge of ticket selling/box office operations
Ability to count money, make change accurately
WORKING CONDITIONS
Location: Canton Memorial Civic Center
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$34k-48k yearly est. Auto-Apply 60d+ ago
Office manager
Complete Pest Solutions
Youngstown, OH
Complete Pest Solutions is excited to announce an opening for an Office Manager at our dedicated office. This is a Full-Time position, essential for ensuring smooth and efficient operations within our organization. We are looking for an individual who is ready to step into a role that is pivotal to our company's success. Please note that this is not a remote job - the successful candidate will be based at our physical office, collaborating directly with our dynamic team.
As an Office Manager, you will hold a key position within our company, directly impacting our operational efficiency and the quality of service we provide to our clients. We are looking for someone who is highly organized, dynamic, and capable of managing multiple tasks efficiently. This role requires excellent communication skills, as well as the ability to manage and oversee the daily operations of our office environment.
Duties and Responsibilities
Manage and oversee the daily operations of the office.
Route technicians to customers efficiently, ensuring optimal service delivery and customer satisfaction.
Handle incoming calls with the aim of selling and scheduling services for new and existing customers.
Manage the accounts receivables to ensure timely and accurate billing and collections.
Train and supervise new routing coordinators, especially during the busy season to maintain workflow and service quality.
Organize office operations and procedures to maximize productivity and minimize costs.
Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Partner with HR to update and maintain office policies as necessary.
Analyze and optimize operational processes to improve efficiency and service delivery.
Contribute to team effort by accomplishing related results as needed, fostering a collaborative team environment.
Ensure security, integrity, and confidentiality of data.
Review and approve office supply acquisitions.
Maintain a safe and secure working environment.
Requirements
Proven experience as an Office Manager or similar administrative role.
Experience in routing technicians to customers and managing logistic aspects of service delivery.
Demonstrated ability to answer phones and efficiently sell services to enhance customer engagement and retention.
Strong capabilities in managing accounts receivables.
Experience in training and supervising staff, with a particular focus on peak season management.
Excellent organizational and multitasking abilities.
Adept at managing and streamlining office operations and systems.
Outstanding communication and interpersonal skills.
Knowledge of office administrator responsibilities, systems, and procedures.
Familiarity with email scheduling tools, like Email Scheduler and Boomerang.
Proficiency in MS Office and office management software (ERP etc.).
Strong problem-solving skills and analytical abilities.
High School diploma; additional qualification as an Administrative assistant or Secretary will be a plus.
Professional, courteous, and approachable demeanor.
Ability to handle confidential information securely.