Post job

Desk manager resume examples from 2026

Zippi

Land interviews using Zippia's AI-powered resume builder.

Updated March 26, 2025
6 min read
Resume example

All resume examples

How to write a desk manager resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in desk manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the desk manager position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

Zippi waving

List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
  2. Consider all the software and tools you use on a daily basis. When in doubt, list them!
  3. Make sure you use accurate and up to date terms for all the skills listed.
These five steps should give you a strong elevator pitch and land you some desk manager interviews.

Here are example skills to include in your “Area of Expertise” on a desk manager resume:

  • CRM
  • Sales Process
  • Quality Customer Service
  • CSI
  • Sales People
  • Sales Desk
  • Desk Assistants
  • Financial Institutions
  • Product Knowledge
  • Support Desk
  • POS
  • Telephone Calls
  • Front Desk Operations
  • Training Sessions
  • SLA
  • Performance Reviews
  • Customer Orders
  • Computer System
  • Newsgathering
  • Gross Profit
  • Sales Associates
  • Sales Floor
  • Customer Complaints
  • Equities
  • Derivative
  • VIP
  • Credit Card Transactions
  • Administrative Tasks
  • Customer Inquiries
  • Customer Relations

Zippia’s AI can customize your resume for you.

Zippi waving

How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

  1. Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
  2. Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write desk manager experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are effective examples from desk manager resumes:

Work history example #1

Assignment Editor

North Texas Steel Co

  • Started as a staff writer for The Echo in 2011 before being promoted to section editor, associate editor and editor-in-chief.
  • Managed social media interactions and social media community building on Twitter @TheProductGuy.
  • Comprised and delivered timely reports and summaries on a wide range of topics pertaining to company operations.
  • Edited video for the 5-7 A.M. and midday newscasts in addition to national news organizations such as ABC and CNN.
  • Contracted for ContentCurrent, proofreading upwards of 30 articles per day for grammar, style and SEO.

Work history example #2

Photographer

Portrait Innovations

  • Used PhotoShop and specialized software to digitally enhance photos.

Work history example #3

Assignment Editor

Univision Network LP

  • Assisted Meteorologist Paola Lorza in producing and coordinating the weather segment for KMEX Los Angeles.
  • Produced morning newscast for New Hampshire's ABC affiliate.
  • Managed daily newsgathering and story production by nine domestic bureaus.
  • Sourced breaking news, located stringers, and wrote for CNN Wire.
  • Operated studio/field HD cameras for GAC productions.

Work history example #4

Assignment Editor

Microsoft

  • Worked closely with MSN Shopping category managers to optimize featured product selection and align content with merchandising strategy and SEO targets.
  • Led research on global language requirements of Windows customers.
  • Processed and edited imagery and digital models to be published on Bing Maps and within the Windows Map App.
  • Edited documents, including PowerPoint slides, for IT Showcase.
  • Edited manuscripts and prepared for publishing using InDesign and FrameMaker.

Zippia’s AI can customize your resume for you.

Zippi waving

Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries for resumes:

Bachelor's Degree in business

San Jose State University, San Jose, CA

2010 - 2013

Highlight your desk manager certifications on your resume

If you have any additional certifications, add them to the certification section.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

Here are some of the best certifications to have on desk manager resumes:

  1. Sales Management
  2. Certified Sales Professional (CSP)

Browse office and administrative jobs