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Working As a Desk Monitor

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Handling and Moving Objects
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Outdoors/walking/standing

  • Repetitive

  • $62,000

    Average Salary

What Does A Desk Monitor Do At Cascade Management, Inc.

* Monitor front door activity; require that all guests entering the building provide a valid, current ID; and require that they sign into the log book.
* Perform janitorial duties as assigned, such as dusting, sweeping, vacuuming, washing windows, ensuring restrooms are in acceptable condition, etc.
* Become familiar with and enforce all company policies, procedures, and safety regulations.
* Interface with owner/agency/residents regarding issues in a professional and courteous manner.
* Notifiy Community Manager of lease agreement violations by completing written incident reports.
* Check in with fellow employees at the beginning and end of your shifts, including notifying existing employees when you are going to lunch or leaving the property.
* Responds promptly to after-hours calls from the emergency service and promptly notify Community Manager of any emergencies.
* Calls 911 if needed.
* Notify Community Manager concerning need for major repairs or additions to lighting, heating, and ventilating equipment.
* Other duties as assigned.
* Qualifications and Physical Demands
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
* The requirements listed below are representative of the knowledge, skill, and/or ability required.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

What Does A Desk Monitor Do At Volunteers of America-Greater New York

* Greet all visitors and assist them directory or announce their arrival to staff or residents.
* Ensure that all residents sign in and out.
* Handle or assist in crisis intervention.
* Monitor emergency alarm systems.
* Acts appropriately in emergency situations.
* Performs other duties that may be assigned

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Top Skills for A Desk Monitor

  1. Customer Service
  2. Emergency Situations
  3. Phone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Provide customer service to guests Monitor the fitness, gymnasium, and pool area Work efficiently to understand the facility functions
  • Assisted residential building staff during emergency situations.
  • Received incoming phone calls from customers regarding alarm complications and helped with troubleshooting alarm problems.
  • Monitor emergency alarm systems, act appropriately in emergency situations and crisis intervention.
  • Typed incident reports reports to be submitted or distributed.

Desk Monitor Demographics

Gender

Female

46.5%

Male

35.2%

Unknown

18.3%
Ethnicity

White

56.2%

Hispanic or Latino

20.0%

Black or African American

11.1%

Asian

8.6%

Unknown

4.1%
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Foreign Languages Spoken

Spanish

48.4%

French

12.9%

Mandarin

9.7%

Chinese

6.5%

German

6.5%

Cantonese

6.5%

Russian

3.2%

Korean

3.2%

Czech

3.2%
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Desk Monitor Education

Schools

State University of New York Stony Brook

26.2%

Allegheny College

8.3%

University of Phoenix

6.0%

Franklin Pierce University

6.0%

Monroe College

6.0%

Oberlin College

4.8%

Fairmont State University

4.8%

University of Iowa

4.8%

University of Connecticut

3.6%

Prince George's Community College

3.6%

University of Massachusetts Amherst

3.6%

Truman State University

3.6%

Asbury University

2.4%

College of Westchester

2.4%

State University of New York Albany

2.4%

Loyola University of Chicago

2.4%

Lasell College

2.4%

Pacific Union College

2.4%

LIU Brooklyn

2.4%

Pennsylvania State University

2.4%
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Majors

Business

15.8%

Psychology

11.5%

Criminal Justice

7.9%

Biology

7.2%

Human Services

5.8%

Sociology

5.0%

Computer Science

4.3%

Social Work

4.3%

Communication

3.6%

Liberal Arts

3.6%

Statistics

3.6%

Health Care Administration

3.6%

Accounting

3.6%

Public Health

2.9%

Education

2.9%

Management

2.9%

Global Studies

2.9%

Health Sciences And Services

2.9%

Political Science

2.9%

History

2.9%
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Degrees

Bachelors

54.0%

Other

22.0%

Associate

10.4%

Masters

8.4%

Certificate

3.6%

Diploma

1.2%

Doctorate

0.4%
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Updated May 19, 2020