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Desk Operator Careers

There is more than meets the eye when it comes to being a desk operator. For example, did you know that they make an average of $17.8 an hour? That's $37,018 a year!

Between 2018 and 2028, the career is expected to grow 0% and produce -7,300 job opportunities across the U.S.

What Does a Desk Operator Do

There are certain skills that many desk operators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, integrity and interpersonal skills.

When it comes to the most important skills required to be a desk operator, we found that a lot of resumes listed 24.0% of desk operators included insurance companies, while 12.9% of resumes included check-in, and 9.7% of resumes included daily activities. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the desk operator job title. But what industry to start with? Most desk operators actually find jobs in the hospitality and retail industries.

How To Become a Desk Operator

If you're interested in becoming a desk operator, one of the first things to consider is how much education you need. We've determined that 38.6% of desk operators have a bachelor's degree. In terms of higher education levels, we found that 3.7% of desk operators have master's degrees. Even though some desk operators have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a desk operator. When we researched the most common majors for a desk operator, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on desk operator resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a desk operator. In fact, many desk operator jobs require experience in a role such as cashier. Meanwhile, many desk operators also have previous career experience in roles such as customer service representative or sales associate.

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Average Salary
$37,018
Average Salary
0
Job Openings
18,098
Job Openings

Desk Operator Career Paths

Top Careers Before Desk Operator

Cashier
15.9 %

Top Careers After Desk Operator

Cashier
10.5 %

Desk Operator Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Desk Operator

Desk Operators in America make an average salary of $37,018 per year or $18 per hour. The top 10 percent makes over $62,000 per year, while the bottom 10 percent under $21,000 per year.
Average Salary
$37,018
Find Your Salary Estimate
How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Best Paying Cities

City
ascdesc
Average Salarydesc
New York, NY
Salary Range38k - 77k$54k$54,397
Scottsdale, AZ
Salary Range30k - 57k$42k$42,244
Jacksonville, FL
Salary Range27k - 49k$37k$36,782
Minneapolis, MN
Salary Range28k - 42k$35k$34,594
Moline, IL
Salary Range27k - 42k$34k$34,220
Atlanta, GA
Salary Range24k - 42k$32k$31,902
$23k
$77k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Desk Operations Specialist-Radiation Oncology
Desk Operations Specialist-Radiation Oncology
Mayo Clinic
Mayo Clinic
06/25/2021
06/25/2021
$38,90206/25/2021
$38,902
Desk Operations Specialist-Phoenix Campus
Desk Operations Specialist-Phoenix Campus
Mayo Clinic
Mayo Clinic
06/23/2021
06/23/2021
$37,92106/23/2021
$37,921
Desk Operations Specialist-Phoenix Campus
Desk Operations Specialist-Phoenix Campus
Mayo Clinic
Mayo Clinic
05/27/2021
05/27/2021
$37,92105/27/2021
$37,921
Desk Operations Specialist
Desk Operations Specialist
Mayo Clinic
Mayo Clinic
05/23/2021
05/23/2021
$37,92105/23/2021
$37,921
Desk Operations Specialist-Scottsdale Campus
Desk Operations Specialist-Scottsdale Campus
Mayo Clinic
Mayo Clinic
05/16/2021
05/16/2021
$37,92105/16/2021
$37,921
See More Recent Salaries

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Desk Operator Demographics

Gender

female

54.1 %

male

40.9 %

unknown

5.1 %

Ethnicity

White

54.9 %

Hispanic or Latino

21.8 %

Black or African American

12.9 %

Foreign Languages Spoken

Spanish

53.3 %

Chinese

4.4 %

German

4.4 %
See More Demographics

Desk Operator Education

Majors

Business
22.7 %

Degrees

Bachelors

38.6 %

Certificate

20.3 %

Associate

16.6 %
See More Education Info

Online Courses For Desk Operator That You May Like

Help Desk Analyst
udemy
4
(307)

Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...

IT Help Desk for Beginners
udemy
4.1
(320)

The essentials to become an IT Help Desk Technician...

Learning IT Help Desk Basics
udemy
4
(536)

Get the skills you need to pursue an entry-level position as an IT help desk technician...

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Top Skills For a Desk Operator

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 24.0% of desk operators listed insurance companies on their resume, but soft skills such as communication skills and integrity are important as well.

  • Insurance Companies, 24.0%
  • Check-In, 12.9%
  • Daily Activities, 9.7%
  • Windows, 8.9%
  • Customer Service, 8.8%
  • Other Skills, 35.7%
  • See All Desk Operator Skills

Best States For a Desk Operator

Some places are better than others when it comes to starting a career as a desk operator. The best states for people in this position are Oregon, New York, California, and Massachusetts. Desk operators make the most in Oregon with an average salary of $56,389. Whereas in New York and California, they would average $54,586 and $54,387, respectively. While desk operators would only make an average of $50,266 in Massachusetts, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. Rhode Island

Total Desk Operator Jobs:
184
Highest 10% Earn:
$92,000
Location Quotient:
3.43
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Massachusetts

Total Desk Operator Jobs:
1,382
Highest 10% Earn:
$96,000
Location Quotient:
3.41
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Nevada

Total Desk Operator Jobs:
85
Highest 10% Earn:
$92,000
Location Quotient:
0.92
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Desk Operator Employers

1. LA Fitness
4.3
Avg. Salary: 
$32,443
Desk Operators Hired: 
69+
2. Mayo Clinic
4.9
Avg. Salary: 
$37,359
Desk Operators Hired: 
43+
3. RGIS Inventory Specialists
4.2
Avg. Salary: 
$40,248
Desk Operators Hired: 
24+
4. Kings Food Markets
4.6
Avg. Salary: 
$33,812
Desk Operators Hired: 
15+
5. The Walt Disney Company
4.8
Avg. Salary: 
$44,132
Desk Operators Hired: 
12+
6. AutoZone
4.7
Avg. Salary: 
$50,900
Desk Operators Hired: 
11+
Updated October 2, 2020