Desk receptionist education requirements

1. Customer Service Fundamentals

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. Emergency Care: Pregnancy, Infants, and Children

Welcome to the final course of lectures in your quest to master EMT basics. In this course, we will cover some of the highest-stress patient populations: pregnant patients and kids, also known as pediatrics. To wrap up your EMT knowledge we will end this course with information about hazmat situations, extricating patients from tight spots and finally how you write a note about your patient care. You will learn to ensure it communicates what your assessment of the patient was, what...

3. Professional Receptionist Course by London Reception Academy

4.6

(358)

Master the traits of a Professional Receptionist studying deportment, elocution, customer service and telephone skills...

4. Help Desk Analyst

4.2

(346)

Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...

5. Operations and Patient Safety for Healthcare IT Staff

Now that you've been introduced to the world of Health IT and the important role played by electronic health records (EHRs), we'll focus on other technologies that play a role in maintaining ongoing operations in healthcare. Telemedicine, patient portals, barcode scanners, printers, and medical devices are just some of the technologies that impact providers and patients. As an IT support specialist, you’ll be asked to troubleshoot issues with a wide variety of tools. You'll see a scenario with...

6. The Critical Role of IT Support Staff in Healthcare

This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient’s home! On any given day, you may interact...

7. IT service operations and Service Desk management

4.4

(2,841)

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

8. Service Desk Analyst Crash course for beginners.

4.2

(439)

Get Hands-On Experience for following JOB roles - Service Desk Analyst IT Help Desk Professional L1 IT Support GSD...

9. Retail Customer Service

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions...

10. Patient Safety

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.\n\nThe Patient Safety & Quality Leadership Specialization covers...

11. IT Help Desk for Beginners

4.4

(395)

The essentials to become an IT Help Desk Technician...

12. Learning IT Help Desk Basics

4.3

(583)

Get the skills you need to pursue an entry-level position as an IT help desk technician...

13. Learning IT Help Desk for Beginners

4.6

(919)

Must know skills for Helpdesk and Service Desk Professionals!!...

14. Help Desk Professional: A guide to your IT career

4.5

(1,741)

Master the Help desk position by working smarter and boost your career opportunities...

15. ComputerCavalry: IT Help Desk Training for IT Professionals!

4.5

(349)

Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT...

16. Hotel Front Desk

4.4

(342)

Hotel Front Office Management and Operations...

17. IT Support and Service Desk jobs -Crash Course for Beginners

4.6

(787)

Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...

18. IT Help Desk Professional

4.5

(7,538)

Get Hands-On Experience on Helpdesk Skills, Learn, Master & Troubleshoot All What It Takes To Get You a Job...

19. Fundamentals of Logistics, Supply Chain & Customer Service

4.5

(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...