Desk receptionist resume examples from 2025
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How to write a desk receptionist resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the desk receptionist role.
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in desk receptionist-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These four steps should give you a strong elevator pitch and land you some desk receptionist interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
- Consider all the software and tools you use on a daily basis. When in doubt, list them!
- Make sure you use accurate and up to date terms for all the skills listed.
Here are example skills to include in your “Area of Expertise” on a desk receptionist resume:
- Scheduling Appointments
- Customer Service
- Front Desk
- Check-In
- Emergency Situations
- Office Equipment
- Telephone Calls
- Administrative Tasks
- Conflict Resolution
- Greeting Visitors
- IDS
- Residence Life
- Computer System
- Front Office Reception
- Reception Desk
- Transferring Calls
- Direct Phone Calls
- Patient Rooms
- PowerPoint
- Patient Appointments
- Multi-Line Phone System
- Incident Reports
- RAN
- Building Security
- Direct Visitors
- Telephone Switchboard
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the desk receptionist position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write desk receptionist experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are effective examples from desk receptionist resumes:
Work history example #1
Food Prep
Whole Foods Market
- Proved myself to be a reliable and hard-working employee.
- Washed dishes, cleaned dining area, and made sure kitchen was in order for the next day.
- Cooked, cleaned, followed strict rules and guidelines to provide the best service to my abilities.
- Used communication devices and paper-based systems to record interactions.
- Provided customers with ordered deli products.
Work history example #2
Desk Receptionist
Steak 'n Shake
- Liaised with vendors to resolve issues with Internet phone and in-room movies.
- Greeted customers in professional manner and facilitated check-in and check-out process as appropriate.
- Processed guest in check-ins and check-outs.
- Established accurate accounts for each guest upon check-in according to their requirements and ensured guest paperwork or documentation was filed appropriately.
- Propagated sales through aberrant communication and enthusiasm that lead to increased membership sales.
Work history example #3
Desk Assistant
Planet Fitness
- Worked with PowerShell to create a script to make sure hardware requirements of PC s qualify for shipping.
- Utilized Microsoft Outlook, World, Excel, PowerPoint and Access.
Work history example #4
File Clerk
ManpowerGroup
- Identified, troubleshot and/or referred suspended or invalid claims for further action.
- Assigned to LV Hospital-Muhlenberg, Radiology Department.
- Provided various services for companies through Manpower Temp Agency.
- Processed electronic Medicaid/Medicare claims for WellCare Insurance Company.
- Calendared (Compulaw), and provided prompt responsive service to attorneys
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Associate's Degree in english
Rutgers, The State University of New Jersey, New Brunswick, NJ
2013 - 2015
Highlight your desk receptionist certifications on your resume
If you have any additional certifications, add them to the certification section.
Include the full name of the certification, along with the name of the issuing organization and date of obtainment.
If you have any of these certifications, be sure to include them on your desk receptionist resume:
- Certified Medical Interpreter - Spanish (CMI)