Desk service coordinator demographics and statistics in the US
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Desk service coordinator demographics by:
Desk service coordinator gender statistics
71.2% of desk service coordinators are women and 28.8% of desk service coordinators are men.
- Female, 71.2%
- Male, 28.8%
Desk service coordinator gender ratio
| Gender | Percentages |
|---|---|
| Female | 71.2% |
| Male | 28.8% |
Desk service coordinator gender pay gap
Women earn 94¢ for every $1 earned by men
Male income
$38,052
Female income
$35,618
Desk service coordinator gender ratio over time
This data breaks down the percentage of men and women in desk service coordinator positions over time. Currently, 71.2% of desk service coordinators are female.
Desk service coordinator gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 34.63% | 65.37% |
| 2011 | 33.77% | 66.23% |
| 2012 | 35.83% | 64.17% |
| 2013 | 36.00% | 64.00% |
| 2014 | 35.38% | 64.62% |
| 2015 | 35.57% | 64.43% |
| 2016 | 37.10% | 62.90% |
| 2017 | 35.51% | 64.49% |
| 2018 | 33.94% | 66.06% |
| 2019 | 29.62% | 70.38% |
| 2020 | 27.90% | 72.10% |
| 2021 | 28.80% | 71.20% |
Desk service coordinator related jobs gender ratio
We compared desk service coordinators with similar job titles to see how gender ratios vary. As you can see, chief order dispatcher and chief service observer have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Office Manager/Receptionist | 7% | 93% |
| Billing Office Manager | 8% | 92% |
| Office Manager/Office Coordinator | 9% | 91% |
| Desk Service Coordinator | 29% | 71% |
| Chief Load Dispatcher | 90% | 10% |
| Chief Service Observer | 91% | 9% |
| Chief Order Dispatcher | 93% | 8% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Desk service coordinator demographics by race
The most common ethnicity among desk service coordinators is White, which makes up 60.1% of all desk service coordinators. Comparatively, 18.5% of desk service coordinators are Hispanic or Latino and 10.2% of desk service coordinators are Black or African American.
- White, 60.1%
- Hispanic or Latino, 18.5%
- Black or African American, 10.2%
- Asian, 5.7%
- Unknown, 4.8%
- American Indian and Alaska Native, 0.7%
Desk service coordinator race
| Desk service coordinator race | Percentages |
|---|---|
| White | 60.1% |
| Hispanic or Latino | 18.5% |
| Black or African American | 10.2% |
| Asian | 5.7% |
| Unknown | 4.8% |
| American Indian and Alaska Native | 0.7% |
Desk service coordinator race and ethnicity over time
See how desk service coordinator racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Desk service coordinator race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 66.03% | 11.36% | 4.95% | 15.47% |
| 2011 | 65.23% | 12.12% | 4.86% | 15.41% |
| 2012 | 64.25% | 12.42% | 5.06% | 15.76% |
| 2013 | 64.90% | 11.89% | 5.32% | 15.62% |
| 2014 | 64.75% | 11.70% | 4.86% | 16.25% |
| 2015 | 63.93% | 11.77% | 5.35% | 16.42% |
| 2016 | 63.03% | 12.03% | 5.47% | 16.87% |
| 2017 | 63.20% | 11.19% | 5.81% | 17.03% |
| 2018 | 63.83% | 10.69% | 5.93% | 16.77% |
| 2019 | 64.36% | 10.02% | 5.41% | 17.55% |
| 2020 | 61.97% | 10.24% | 5.57% | 17.17% |
| 2021 | 60.12% | 10.21% | 5.70% | 18.52% |
Desk service coordinator wage gap by race
According to our data, asian desk service coordinators have the highest average salary compared to other ethnicities. Black or african american desk service coordinators have the lowest average salary at $37,470.
| Ethnicity | Salary |
|---|---|
| Unknown | $38,162 |
| White | $38,035 |
| Black or African American | $37,470 |
| Asian | $38,374 |
| Hispanic or Latino | $38,224 |
Average desk service coordinator age
See how the average age of desk service coordinators varies based on ethnicity and gender.
Male
Female
Desk service coordinator age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 48 | 49 |
| Unknown | 43 | 47 |
| Asian | 45.5 | 45.5 |
| Hispanic or Latino | 42 | 44 |
| White | 46 | 50 |
| American Indian and Alaska Native | 50.5 | 47.5 |
Desk service coordinator age breakdown
The average age of desk service coordinators is 40+ years years old, representing 72% of the desk service coordinator population.
Desk service coordinator age breakdown
| Desk Service Coordinator Years | Percentages |
|---|---|
| 40+ years | 72% |
| 30-40 years | 22% |
| 20-30 years | 6% |
Desk service coordinator educational attainment
The most common degree for desk service coordinators is bachelor's degree, with 59% of desk service coordinators earning that degree. The second and third most common degree levels are associate degree degree at 17% and associate degree degree at 13%.
- Bachelor's, 59%
- Associate, 17%
- High School Diploma, 13%
- Master's, 5%
- Other Degrees, 6%
Desk service coordinators by degree level
| Desk service coordinator degree | Percentages |
|---|---|
| Bachelor's | 59% |
| Associate | 17% |
| High School Diploma | 13% |
| Master's | 5% |
| Other Degrees | 6% |
Desk service coordinator jobs you might like
Desk service coordinator wage gap by degree level
According to the data, desk service coordinators with a Doctorate degree earn more than those without, at $44,288 annually. With a Master's degree, desk service coordinators earn a median annual income of $42,272 compared to $38,883 for desk service coordinators with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $42,272 |
| High School Diploma or Less | $34,798 |
| Bachelor's Degree | $38,883 |
| Doctorate Degree | $44,288 |
| Some College/ Associate Degree | $35,627 |
Desk service coordinator employment statistics
Most desk service coordinators work for a private in the education industry.
Company size where desk service coordinators work
Below, you can see the size of companies where desk service coordinators work.
Desk service coordinator jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 13% |
| 100 - 500 employees | 24% |
| 500 - 1,000 employees | 11% |
| 1,000 - 10,000 employees | 25% |
| > 10,000 employees | 22% |
Desk service coordinator jobs by company type
Employees with the desk service coordinator job title have their preferences when it comes to working for a company. For instance, most desk service coordinators prefer to work at private companies over public companies.
Desk service coordinator jobs by sector
| Company type | Percentages |
|---|---|
| Education | 16% |
| Public | 22% |
| Private | 60% |
| Government | 2% |
Desk service coordinator jobs by industry
The most common industries for desk service coordinators are education, finance and professional.
Desk service coordinator industry statistics
| Industry | Percentages |
|---|---|
| Education | 13% |
| Finance | 11% |
| Fortune 500 | 11% |
| Professional | 9% |
| Health Care | 7% |
| Retail | 7% |
| Hospitality | 6% |
| Manufacturing | 6% |
| Technology | 5% |
| Media | 4% |
| Real Estate | 4% |
| Energy | 3% |
| Internet | 2% |
| Transportation | 2% |
| Government | 2% |
| Construction | 2% |
| Telecommunication | 2% |
| Non Profits | 2% |
| Pharmaceutical | 1% |
| Automotive | 1% |
| Utilities | 1% |
| Start-up | 1% |
| Insurance | 1% |
Desk service coordinator turnover and employment statistics
Desk service coordinator unemployment rate over time
The unemployment rate for desk service coordinators between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Desk service coordinator unemployment rate by year
| Year | Desk service coordinator unemployment rate |
|---|---|
| 2010 | 6.58% |
| 2011 | 6.53% |
| 2012 | 5.43% |
| 2013 | 4.46% |
| 2014 | 3.39% |
| 2015 | 2.68% |
| 2016 | 2.53% |
| 2017 | 2.43% |
| 2018 | 1.88% |
| 2019 | 1.71% |
| 2020 | 2.89% |
| 2021 | 3.70% |
Average desk service coordinator tenure
The average desk service coordinator stays at their job for 1-2 years, based on the 665 desk service coordinators resumes in Zippia's database.
Desk service coordinator tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 23% |
| 1-2 years | 36% |
| 3-4 years | 14% |
| 5-7 years | 16% |
| 8-10 years | 5% |
| 11+ years | 5% |
Desk service coordinator LGBT ratio compared to similar jobs
Review the percent of desk service coordinators that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Call Taker | 6.75% | 11,539 |
| Process Associate | 6.76% | 27,408 |
| Admissions Assistant | 7.79% | 47,968 |
| Desk Service Coordinator | 8.06% | - |
| Collections, Customer Service | 8.49% | 161,544 |
| Postal Clerk | 8.68% | 93,101 |
| Mortgage Specialist | 9.31% | 26,471 |
Similar desk service coordinator jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Call Taker | 6.75% | 11,539 |
| Process Associate | 6.76% | 27,408 |
| Admissions Assistant | 7.79% | 47,968 |
| Collections, Customer Service | 8.49% | 161,544 |
| Postal Clerk | 8.68% | 93,101 |
| Mortgage Specialist | 9.31% | 26,471 |
Foreign languages spoken by desk service coordinators
The most common foreign language among desk service coordinators is Spanish at 39.0%. The second-most popular foreign language spoken is French at 25.4% and Portuguese is the third-most popular at 6.8%.
- Spanish, 39.0%
- French, 25.4%
- Portuguese, 6.8%
- Chinese, 3.4%
- German, 3.4%
- Other, 22.0%
Desk service coordinator languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 39.0% |
| French | 25.4% |
| Portuguese | 6.8% |
| Chinese | 3.4% |
| German | 3.4% |
| Other | 22.0% |
