jobs
Let us run your job search
Sit back and relax while we apply to 100s of jobs for you - $25
  • 4.7

    IT Site Coordinator

    Erickson Senior Living
    Information Systems Technician Job in Ashburn, VA
    Opens new tab
    We re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states and growing. Location: Ashby Ponds by Erickson Senior Living We are hiring an IT Site Coordinator who will be responsible for supporting residents and staff end-users at the community level.
    Junior Level
    Offers Benefits
    14d ago
    Opens new tab
  • Digital Platform Support Analyst

    Visionary Technology Consultants
    Support Analyst Job, Remote or Sterling, VA
    Opens new tab
    Visionary Technology Consultants has an opening for a Digital Platform Support Analyst.
    Junior Level
    27d ago
    Opens new tab
  • Remote Telehealth LMFT - NY State Job - Albany, NY

    Che Services
    Remote Support Technician Job, Remote or Albany, NY
    Opens new tab
    Therefore, CHE's flexibility part-time and full time options are the perfect complement to your professional and/or personal commitments that offers a steady and consistent income. Free CEU's as CHE is an APA-accredited company
    Full Time
    Part Time
    Junior Level
    Offers Benefits
    Masters Required
    New
    2d ago
    Opens new tab
  • 4.5

    Technical Support Representative (Remote)

    Brivo
    Technical Support Representative Job, Remote or Bethesda, MD
    Opens new tab
    Brivo is the global leader in mobile, cloud-based access control for commercial real estate, multifamily residential, and large distributed enterprises. As a Technical Support Representative, you will interact with Brivo s customers to handle Tier II issues and provide technical support in areas such as installations, maintenance, account and application, and third-party products support. Brivo is the original innovator of cloud-based physical security solutions for commercial buildings.
    Mid Level
    26d ago
    Opens new tab
  • Customer Support Technician - Permanently Remote

    Avolution
    Customer Support Technician Job, Remote or McLean, VA
    Opens new tab
    With offices in the US, Canada, South America, Sydney, Singapore, London, and the Middle East, Avolution is established as an industry leader in its Gartner Magic Quadrant and other industry reports. The best of all worlds: join Avolution, a highly regarded, worldwide, financially sound and growing 20-year-old Enterprise Architecture Software company. As a Customer Support Technician, you should be tech-savvy with customer service experience.
    Junior Level
    Offers Benefits
    Bachelors Required
    15d ago
    Opens new tab
  • 4.6

    Technical Support Engineer

    Change Healthcare
    Technical Support Engineer Job, Remote or Peachtree City, GA
    Opens new tab
    No matter where or when you begin a career with Change Healthcare, you Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. Requirements: 12+ months experience in a software technical support environment.
    Part Time
    Junior Level
    New
    4d ago
    Opens new tab
  • 3.6

    Information Professional

    Navy
    Information Technology Professional Job in Chantilly, VA
    Opens new tab
    Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.There's also potential to pursue a graduate certificate, DoD certifications, federal executive fellowships and information assurance scholarships and internships.QUALIFICATIONS & REQUIREMENTSA four-year degree is required to work as an Information Professional. Ensuring the effectiveness of the Navy technologies ABOUTEffective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America's Navy. Postgraduate education is important to the success of the Information Professional. Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC) TRAINING & ADVANCEMENTThose pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, R.I.
    Junior Level
    Bachelors Required
    18d ago
    Opens new tab
  • 4.6

    REMOTE - Tier 3 Help Desk Engineer (Application Engineer II) (w/ active DHA clearance)

    System One
    Help Desk Engineer Job, Remote or Herndon, VA
    Opens new tab
    Title Virtual Health Tier 3 Help Desk Engineer (Application Engineer II) (w/ active DHA clearance) Tier III Help Desk Engineer ALTA, along with core partners, will support the client in the global deployment of our proposed EHR system that will deliver improved system capability to the client whenever and wherever healthcare is required. Through proactive system health monitoring, ensure Integrated Commercial Products with Custom Applications are always fully functioning within the client s IT and Cyber Infrastructures.
    Mid Level
    Bachelors Required
    20d ago
    Opens new tab
  • 4.6

    Technical Support Representative

    Kelly Connect
    Technical Support Representative Job in Chantilly, VA
    Opens new tab
    Job Descriptionob Description Overview Are You Looking for What’s Next in Your Career? New Job New Beginning New You Our support representatives provide customer service to resolve technology challenges through a series of troubleshooting activities and knowledge-based research in a virtual call center environment. What Your Virtual Work Environment Looks Like A private workspace with locked door in your permanent residence Quiet environment free of background noise and interruptions A secure workspace free from cell phones/video devices Arrangements for dependent care and other obligations What You’ll Love About Us Starting pay of $16.50 with increased compensation to $17.33 within first 60 days of production ( Based on performance and attendance metrics) Earning potential up to $19.83 after successful advancement through second level queues Options for medical, dental, and vision coverage. More information regarding benefits can be found by visiting this website . Explosive growth opportunities with 99% of promotions internally, opportunities to join our Quality Assurance, Training and Leadership teams What We’ll Love About You Regular, consistent, and punctual attendance Must be able to work a full-time schedule, 38 hours a week at minimum, including nights, weekends, holidays, variable schedule(s) and overtime as necessary Must be able to work a shift between the hours of 8am – 1am ET. Your shift will be determined based on business need and will be confirmed at the time of offer Must be able to work in a fast paced, structured, dynamic environment and high transaction environment, with the ability to maintain composure in stressful situations and manage and diffuse angry or upset customers Possess a strong work ethic with a stable work history Great communication skills Desire a long-term career with growth Openness to feedback and willingness to improve Familiarity with iOS and/or MacOS, or comparable technology, is preferred Responsibilities You’ll interact with up to 5 customers at a time using various media channels; those channels may include inbound calls, inbound chats, or outbound calls, as dictated by business need . You will be expected to start by supporting the level 1 queue and quickly enhancing your skillset by supporting more advanced queues. These enhanced skill sets will take place within 30-60 days of employment. Further skillset enhancements into second level support may be required based on business needs. Locating music, apps, and movies on various devices Billing issues Fraud management Product feature inquiries Resolving username and password difficulties Troubleshooting email, wi-fi connectivity and web browser issues Navigating customers through various apps Data back-up, sharing & synchronization troubleshooting Verifying proper hardware and software configuration and set up Diagnosing and resolving issues including internet connectivity, email, application downloads, and more Qualifications High School Diploma or GED Must be 18 years or older except where prohibited by law Minimum 6 months of customer service experience Legal authorization to work in the US High speed internet services #zr
    Full Time
    Junior Level
    Offers Benefits
    High School Diploma Required
    14d ago
    Opens new tab
  • WMD Support Analyst

    Chimera Enterprises International
    Support Analyst Job in Arlington, VA
    Opens new tab
    Responsibilities The WMD Support Analyst shall provide varying degrees of CBRN response coordination, crisis management support; physical security assessments and CBRN related training and policy/technical writing to the program. Chimera Enterprises International (Chimera) is a Service-Disabled Veteran Owned Company with headquarters in Maryland. This position is located in Arlington, Virginia. The WMD Support Analyst will be located in Arlington, VA. Chimera Enterprises International is seeking an experienced WMD Support Analyst.
    Senior Level
    14d ago
    Opens new tab
  • Enterprise IT Training Specialist

    Quevera LLC
    Information Technology Specialist Job in McLean, VA
    Opens new tab
    Quevera is seeking an Enterprise IT Training Specialist to join an exciting, collaborative and innovative team.
    Junior Level
    Bachelors Required
    11d ago
    Opens new tab
  • 3.8

    Workforce Development and Family Support Analyst

    Insight Policy Research
    Support Analyst Job in Arlington, VA
    Opens new tab
    Working knowledge and understanding of workforce development programs and labor and employment issues This position includes working with other team members to plan and conduct mixed-methods research studies, data analysis, and program evaluations with a particular focus on workforce development programs.
    Junior Level
    Mid Level
    Bachelors Required
    New
    2d ago
    Opens new tab
  • 4.2

    IT Logistics Coordinator

    The Solutions Group LLC
    Information Systems Technician Job in Falls Church, VA
    Opens new tab
    Coordinate, communicate, and maintain information from internal and external team, procurement, vendors, and service providers for the entire supply chain process in order to ensure an accurate, on-schedule, and economical process. The IT Logistics Coordinator will need to work closely with both the Dispatch and Procurement departments as well as Executive Management to get projects completed. We are a client driven company, always looking to improve the technology experience our clients have and the IT Logistics Coordinator is an integral part of that. We are looking for someone who will be willing to grow with the company in the long term. A Dynamic IT Company is in search of a new IT Logistics Coordinator to join the team. Ensure availability of information to the project team for resource availability including technicians, parts, and external vendors. The right fit will be a self starter who can work both independently and as part of the team.
    Mid Level
    Offers Benefits
    40d ago
    Opens new tab
  • 4.1

    Hybrid Remote Position - Seattle, WA

    The Medicus Firm
    Remote Support Technician Job, Remote or Auburn, WA
    Opens new tab
    Hybrid Model Opportunity in the Pacific Northwest 2nd Best Place to Live in the Country
    Junior Level
    New
    1d ago
    Opens new tab
  • 4.6

    Field Support Technician

    Aerotek
    Field Support Technician Job in Purcellville, VA
    Opens new tab
    Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. Aerotek is an Allegis Group company, the global leader in talent solutions. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees.
    Junior Level
    New
    1d ago
    Opens new tab
  • Technical Support Representative (2022-0148)

    Acclaim Technical Services
    Technical Support Representative Job in McLean, VA
    Opens new tab
    Acclaim Technical Services, founded in 2000, is a leading language and intelligence services company supporting a wide range of U.S. Federal agencies. to join our Mission Technology Division working in McLean, VA.
    Junior Level
    44d ago
    Opens new tab
  • Information Technology/Jira Specialist

    Insequence, Inc.
    Information Technology Specialist Job in Springfield, VA
    Opens new tab
    At InSequence, we engineer outcomes for your most demanding technology problems. We hire talented professionals to bridge the technology gap between desired business results and actual implementation. Organizations often face a technology gap between getting a software solution and having it meet a desired business goal. InSequence closes that gap with engineered products and managed services that bridge IT expenditure and their organization goals. Our clients range from large government agencies to enterprises that utilize vast amounts of technology and data. They turn to us for our proven solutions and engineering mindset to manage technology that is predictable, scalable, and reliable. Overall Assignment Description : The CIO-T/TF/TFD requires Planning, Policy and Business Analyst Level 4 support to AWP program. The contractor shall provide services to ensure recommended technology and capabilities meet community IT standards and are consistent with services in use across NGA and the community. The frequency of occurrence of the below-listed requirements are weekly, unless otherwise stated. Specifically, the contractor shall: Duties may include : Execute the agile release management lifecycle which includes daily scheduling, coordinating, and the management of releases every 8 weeks across the enterprise for all customer facing external websites on all domains (Top Secret, Secret and Unclassified). Maintain and track Agile development schedule in an appropriate project management capability (e.g. Redmine, JIRA, etc.). Manage and lead client software release leveraging Agile processes, tools and templates. Decompose customer requests into features. Define and document acceptance criteria for each story clearly. Work closely with Government stakeholders to effectively manage customer expectations for all software releases. Work directly with internal and external stakeholders, including senior staff and department managers, to ensure successful translation of requirements into high-quality product deliverables. Track action items and actively identify and mitigate risks. Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes. Manage relationships and coordinate work between different teams at different locations. Conduct release readiness reviews, backlog grooming sessions, release planning events, milestone reviews, and business go/no-go decisions. Formulate and translate user or functional requirements and mission needs into technical terminology and specifications. Maintain the release schedule and program road map for all core services and ensure alignment across key partners and programs. Ensure traceability between requirements, features and user stories. Review test cases against stories’ acceptance criteria. Assist in maintaining configuration management of product backlog. Skills and Experience: Required Demonstrated experience in Agile Release Management including planning and/or management of release schedule and activities. Demonstrated experience applying Agile software practices and/or software development lifecycle. Demonstrated experience leading teams handling customer feedback requirements, writing user stories and acceptance criteria, and developing capability/tools documentation. PMI Project Management Professional (PMP) Certification or Agile Certification. Desired Minimum of 1 year experience working with Redmine and JIRA applications. Perks: 100% Employer paid healthcare, dental, and vision insurance 5% 401k match Profit Sharing & Stock Options 3 weeks of PTO Continuous training & education InSequence Inc. is an Equal Opportunity Employer InSequence Inc. COVID-19 Vaccination Policy requires an employee to be fully vaccinated or an approved accommodation/exemption for a disability/medical condition or religious belief. An approved accommodation requires weekly testing. We participate in the E-Verify Employment Verification Program. Powered by JazzHR ZHXZOU6Mg8
    Junior Level
    Offers Benefits
    10d ago
    Opens new tab
  • End User Support Analyst

    Orthovirginia
    User Support Analyst Job in Fairfax, VA
    Opens new tab
    OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced End User Support Analyst to join our team! Position Summary IT Support Analyst will provide frontline primary level I technical support to end users within OrthoVirginia.
    Full Time
    Junior Level
    Offers Benefits
    Associate Required
    16d ago
    Opens new tab
  • 4.6

    INF - Technical Support Engineer (Ashburn, VA OR Campbell, CA)

    Addison Group
    Technical Support Engineer Job in Ashburn, VA
    Opens new tab
    Technical Support Engineer (Hardware and Software experience required) Ashburn, VA or Campbell, CA We are working with a growing organization that needs a few Technical Support Engineer/Consultants.
    Junior Level
    41d ago
    Opens new tab
  • 3.9

    IT Specialist

    Plus Communications
    Information Technology Specialist Job, Remote or Arlington, VA
    Opens new tab
    PLUS Communications is looking for a Junior IT Project Manager to join its growing team. PLUS Communications leads award-winning campaigns integrating public affairs, corporate communications, digital, advertising and media buying. PLUS Communications is a full-service communications firm based in Arlington, Virginia.
    Junior Level
    Offers Benefits
    26d ago
    Opens new tab
  • 4.0

    Alternative Investment Support Specialist

    Moneta
    Support Specialist Job, Remote or Chicago, IL
    Opens new tab
    Value of Being a Moneta Employee Moneta is one of the nation s largest independent Registered Investment Advisors (RIAs) now partnering with financial advisors who want to enhance their client service by completely reframing what it means to be an independent entrepreneur. Moneta is committed to providing the best possible care for our employees; part of this care includes offering comprehensive benefits that enhance the wellbeing of employees and their families: Moneta is a fiduciary fee-only Registered Investment Advisory firm and unable to hold securities licenses with the exception of Series 65. At Moneta, you benefit and grow from the dynamic resources of our large-scale platform, owned and built by advisors for advisors, while maintaining the freedom of an independent business owner. Qualifications Basic understanding of Alternative Investment Asset Classes/Concepts (Private Equity, Private Credit, Real Estate, Hedge Funds and Real Assets) Moneta is an independent Registered Investment Advisor (RIA) wholly focused on going further for our clients.
    Junior Level
    Offers Benefits
    13d ago
    Opens new tab
  • Strategic Communications Support Specialist (Temporary)

    Archimedes Global
    Support Specialist Job in Alexandria, VA
    Opens new tab
    Requirements The selected Support Specialist will be responsible to: Archimedes Global is currently seeking a Strategic Communications Support Specialist to join our team in Alexandria, VA. The position has the ability for immediate telework but must be willing to commute to, and work onsite, in Alexandria, VA, multiple days per week in the future as required. Benefits Archimedes Global, Inc. is a diversified technology company providing information and engineering solutions to government and businesses worldwide.
    Mid Level
    Masters Preferred
    Bachelors Required
    New
    7d ago
    Opens new tab
  • 4.4

    IT Field Technician - Entry Level

    Geneva Management
    Information Systems Technician Job, Remote or Reston, VA
    Opens new tab
    Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth) We are looking to grow our company and we need you to help us. We are currently hiring IT Field and Helpdesk Technicians for several of our dealerships in the Chantilly, Alexandria, Tysons, Fairfax, and Arlington areas. If you are hardworking, eager to learn, passionate, dedicated and open to grow within our team; please apply! IT Field Technician Benefits: $45,000-$50,000 annual income based on experience Flexible Hours with some Work from Home schedule Advancement opportunities with increased compensation with stable and growing company Great culture within an innovative company Training and support to assist you in achieving your goals Paid time off over major holidays 401k Medical, Dental, Life Insurance, Accident Insurance, Critical Care Insurance Career advancement opportunities ...and more! IT Field Technician Responsibilities: Providing hardware and software support to dealerships onsite and remotely via phone, email, and remote access Installing new hardware and replacing old equipment Troubleshooting desktops, laptops, printers and scanners, network jacks, IP security camera systems, IP paging, and other related IT peripheral equipment Making and repairing ethernet cables and performing cable testing/diagnostics Protect organization's value by keeping information confidential IT Field Technician Qualifications: Able to communicate fluently and effectively in English Excellent hardware and software troubleshooting Written and oral communication skills Strong interpersonal and customer service skills Ability to work under pressure and meet deadlines CAT5/CAT6 cabling experience Cisco router/switch experience a plus Familiar with Active Directory and Google Apps for Business a plus Prior experience supporting automotive dealerships is a plus Valid driver's license with clean driving record Must be able to pass a background check Must be able to lift 50lbs, unassisted Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren’t so focused on what you’ve done, but what you can achieve. Please submit your resume for immediate consideration. Job Type: Full-time Position, Entry-Level Position, Immediate Hiring
    Full Time
    Entry Level
    Offers Benefits
    17d ago
    Opens new tab
  • 4.3

    Systems Support Technician

    Metrostar
    Information Systems Technician Job in Reston, VA
    Opens new tab
    If you want to join a company that values a positive and collaborative work experience, finding long-term technical solutions (not band-aids) and are open to commuting a few days a week to Reston, VA, we want you to work for MetroStar! MetroStar's inclusive community and unique culture have garnered us numerous awards including this year's recipient of IDG's Insider Pro and Computerworld's 2021 Best Places to Work in IT award, which recognizes IT companies with outstanding workplaces and cultures for technology professionals. This year marks the tenth year of MetroStar receiving this prominent award. MetroStar Systems is looking for a - The MetroStar People & Culture Team
    Mid Level
    Associate Required
    New
    2d ago
    Opens new tab
  • 4.8

    Enterprise IT Training Specialist

    Accenture Federal Services-National Security Portfolio
    Information Technology Specialist Job in McLean, VA
    Opens new tab
    Accenture Federal Services has an exciting opportunity for a self-motivated and accomplished Enterprise IT Training Specialist to join our Engineering team. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Subject to applicable law, please be aware that Accenture requires all employees to be fully vaccinated as a condition of employment. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington as set forth below and Accenture Federal Services delivers a range of innovative, tech-enabled services for the U.S. Federal Government to address the complex, sensitive challenges of national security and intelligence missions. Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
    Senior Level
    Bachelors Required
    15d ago
    Opens new tab
  • 4.2

    IT Cloud Governance SME

    Knack Solutions
    Information Technology Technician Job, Remote or Boston, MA
    Opens new tab
    The Enterprise Technology Operations group is seeking an IT Cloud Governance Subject-Matter-Expert.
    Senior Level
    29d ago
    Opens new tab
  • 4.9

    Surgical Techs, Surg Tech Students, and OR Techs - MULTIPLE Shifts!

    Sentara Health
    Student Technician Job in Virginia Beach, VA
    Opens new tab
    Sentara Princess Anne, Virginia Beach, VA Sentara Healthcare is hiring Surgical Techs, Surg Tech Students, and OR Techs to work at Sentara OR's in Virginia Beach and Norfolk, Virginia! City/State Virginia Beach, VA Sentara Beach General, Virginia Beach, VA
    Full Time
    Part Time
    Junior Level
    Offers Benefits
    Bachelors Required
    New
    1d ago
    Opens new tab
  • Screening Support Specialist (AML/KYC)

    Insight Global
    Support Specialist Job in McLean, VA
    Opens new tab
    in person in McLean, VA five days per week. You're a good fit for the role of Screening Support Specialist if you have: What You'll Do: As a Screening Support Specialist, you will be responsible for maintaining the highest standards of compliance in support of our customers.
    Full Time
    Junior Level
    High School Diploma Required
    New
    4d ago
    Opens new tab
  • 4.1

    MBSE and Req Mgt SME - Remote

    Sabel Systems
    Remote Support Technician Job, Remote or Dayton, OH
    Opens new tab
    Sabel Systems is committed to the health and safety of all employees and encourages the COVID vaccination. Sabel Systems Technology Solutions, LLC is a leading solution provider for innovative and agile Digital Engineering and Acquisition Technical Stack design, implementation, and support.
    Junior Level
    14d ago
    Opens new tab
  • 3.7

    Technical Specialist - Mid-Level - High- REMOTE Role

    Ark Solutions, Inc.
    Technical Specialist Job, Remote or Raleigh, NC
    Opens new tab
    Job DescriptionARK solutions is looking for an On-Premise and Online M365 SharePoint Architect / Developer which is critical to maintaining, building the following systems and projects: ***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. ***The candidate will need to come onsite the first day to collect equipment. client is seeking an On-Premise and Online M365 SharePoint Architect / Developer which is critical to maintaining, building the following systems and projects: client's, Connect client Traffic Counts System, Route Changes, Workzone Flagger, Power BI / Tableau dashboards, Posted Roads SharePoint workflow, and Power Automate development for Traffic team. This position is critical for the Web Systems team to deliver on its mandate of building and maintaining collaborative solutions for client customers. Must have experience building solutions with Nintex Workflows, JavaScript (including VueJS/React), proficient in SharePoint Search web parts. Good experience with M365 SharePoint Online in the government cloud (GCC), SharePoint Permissions, Power Automate workflow development. Ability to advise development with Front end tools including Vue, React, jQuery, CSS, HTML, and Tailwind for component design/development. Experience with Nintex and SharePoint Designer workflows. Ability to work directly with business customers to gather requirements, facilitate testing, and triage/support user and system issues. Skill Required / DesiredAmountof ExperienceSharePoint Online and SharePoint On-Premise Required 8YearsSharePoint Lists, Site Columns, Content types Required8YearsNintex Workflow Required6YearsPower Automate Flow Required2YearsSharePoint Government Cloud (GCC) Required2YearsCSS Required8YearsVue.js Required2YearsReact.js Required2Years
    Mid Level
    35d ago
    Opens new tab
  • 4.3

    Territory Support Specialist /BDM

    Hulcher Services Inc.
    Support Specialist Job, Remote or Hammond, IN
    Opens new tab
    Must live within a 45 minute commute to Hammond. Job DescriptionTerritory Support Specialist/Business Development Manager - Hammond, IN. Hulcher Services Inc., the industry leading emergency response contractor to the railroads is currently looking to add to its sales team.
    Entry Level
    Offers Benefits
    Bachelors Preferred
    21d ago
    Opens new tab
  • 4.5

    Technical Support Engineer / Linux / Remote

    Motion Recruitment
    Technical Support Engineer Job, Remote or Wellsboro, PA
    Opens new tab
    A growing digital media company is in search of a full-time, remote Technical Support Engineer to join their team.
    Full Time
    Mid Level
    Offers Benefits
    28d ago
    Opens new tab
  • Support Analyst with Regulatory Biotech or Pharma Experience (ECTD)

    Shulman Fleming & Partners
    Support Analyst Job, Remote or New York, NY
    Opens new tab
    To Work on Technical Implementation Team Fully Remote position must be EST or CST based. Salary Range is 100k to 130k. Responsibilities: Serve as the first point of contact, answer and resolve questions coming into the support line from calls, emails and/or current open tickets on a range of different SW products and services. Be able to answer functional, technical and validation questions and explain to customers the differences if/when asked Replicate the problem, walk the customer through his/her problem solving process, perform remote trouble shooting and inform customer of next steps Work within the current support processes and tools already in place.Accurately log and update tickets, and follow up with customers as needed Correctly identify and redirect issues, collaborate with account managers and development team members to facilitate customer satisfaction and follow up as needed Manage customer communications with effective written and verbal communication skills. Qualifications: Bachelor's Degree in Computer Science, Regulatory Affairs or other related discipline. 3+ years of experience as a Business System Analyst (strongly preferred) or related role in IT, regulatory affairs and regulatory information management, especially document management, submission management, product information/life cycle management. Expertise in “Client-server applications, virtualization platforms, database systems (SQL), PDF, cloud-based systems (AWS or Azure) and XML Language Prior experience in validation processes and an understanding of validated environments, IQ, OQ and PQ documentation. High comfort level in communicating remotely and resolving issues under time pressure Knowledge of JIRA or similar issue management tool
    Mid Level
    Bachelors Required
    17d ago
    Opens new tab
  • Support Analyst

    Sierra Interactive
    Support Analyst Job, Remote or Louisville, KY
    Opens new tab
    Sierra Interactive builds tools for real estate professionals to grow their businesses.
    Junior Level
    Offers Benefits
    19d ago
    Opens new tab
  • Franchise Support Specialist - Jimmy John's(Illinois/Iowa Remote)

    Jimmy John's
    Support Specialist Job, Remote or Chicago, IL
    Opens new tab
    Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, Rusty Taco and SONIC Drive-In restaurants worldwide.
    Junior Level
    New
    5d ago
    Opens new tab
  • 4.6

    Mac Support Technician

    Dean and Company
    Technical Support Technician Job in McLean, VA
    Opens new tab
    Dean & Company Strategy Consultants is a strategy-consulting firm based in Vienna, VA, just outside Washington, D.C. Dean & Company support staff functions work with Dean & Company and its affiliated companies DC Energy and DC Investments Management, commodity trading and hedge fund entities.
    Junior Level
    New
    5d ago
    Opens new tab
  • 3.7

    Tech Support Representative

    Gpac
    Technical Support Representative Job, Remote or Scranton, PA
    Opens new tab
    GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. Broadband CSR / Tech Support Representative
    Junior Level
    Offers Benefits
    14d ago
    Opens new tab
  • 4.3

    IT Support Center Coordinator

    Vail Resorts
    Technical Support Coordinator Job, Remote or Avon, CO
    Opens new tab
    is responsible for ensuring the highest level of technical support while providing outstanding customer service to our employees by answering phones, logging calls and emails into tracking system, diagnosing and resolving technical problems and escalating when necessary as well as other duties as assigned by the IT Team.
    Full Time
    Junior Level
    Offers Benefits
    27d ago
    Opens new tab
  • 4.6

    Release of Information Technician

    Sanford Health
    Information Technology Technician Job, Remote or Grand Forks, ND
    Opens new tab
    Prior experience in HIM Department related to record maintenance completion or release of information preferred. Interpret and adhere to legal requirements and established procedures that govern release of information. Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. Must have a thorough understanding of all functions that support the release of information process. Maintain in-depth knowledge of all applicable state and federal laws, HIPAA privacy and security regulations, as well as enterprise policies and procedures pertaining to the release of protected health information.
    Full Time
    Part Time
    Entry Level
    Junior Level
    Mid Level
    Senior Level
    Offers Benefits
    Associate Required
    9d ago
    Opens new tab
  • 3.2

    Bilingual Support Specialist

    Hoyleton Youth and Family Services
    Support Specialist Job, Remote or Fairview Heights, IL
    Opens new tab
    The personal characteristics and experiential background which enables the COVID-19 Bilingual Support Specialist to actively engage the Spanish-speaking community. The COVID-19 Bilingual Support Specialist is responsible for conducting outreach, assisting clients with COVID-19 relief funding applications, gathering required documentation from clients, verifying eligibility, uploading documentation to the FIS portal, and data entry into the agency systems.
    Full Time
    Temporary
    Junior Level
    Bachelors Preferred
    High School Diploma Required
    14d ago
    Opens new tab

Average Salary For a Desk Support Technician

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Desk Support Technician is $40,715 per year or $20 per hour. The highest paying Desk Support Technician jobs have a salary over $62,000 per year while the lowest paying Desk Support Technician jobs pay $26,000 per year

Updated December 1, 2022
Average Desk Support Technician Salary
$40,715 yearly
$20 hourly
$26,000
10 %
$40,715
Median
$62,000
90 %

5 Common Career Paths For a Desk Support Technician

Systems Administrator

Systems administrators are employees who oversee information technology infrastructures in the office. They are skilled information technology professionals who are knowledgeable about the company's network systems and other technology-related infrastructures. They are responsible for installing, configuring, or updating network systems, software, and hardware. They also monitor the different systems and troubleshoot any issues that users may encounter. Systems administrators manage the access of users, ensure the security of the network, and address any challenges that users may have. They conduct repairs and routine maintenance to ensure that the systems in place are in the best shape.

Desktop Support Technician

A desktop support technician is responsible for troubleshooting defective computer systems, affecting its performance and efficiency. Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system. They keep documentation of the ticket issue and the resolution for reference and quality improvement. A desktop support technician also configures and updates computer systems and networks for better optimization, as well as conducting regular inspections and monitoring the efficiency of installed programs and patches.

Field Service Technician

Field service technicians are skilled professionals who manage the technical needs of their clients outside the company's physical office space. They are usually on the field to visit their clients and check up on clients' equipment. Field service technicians are dispatched to provide technical support. They oversee installations, repairs, or maintenance activities. They ensure that all the work needed is done well. They also conduct diagnostic activities and troubleshooting. Field service technicians also supervise any updating or changes needed to be done in their clients' offices. They are expected to have good analytical skills, communication skills, and highly technical skills.

Support Analyst

The role of support analysts is to resolve problems with hardware, computer programs, and peripherals. They may focus on a particular aspect of the information technology (IT) department or give technical support to end-users. They mainly detect issues with IT equipment and software and devise solutions to resolve these issues. Also, they are responsible for answering queries from users, preparing service records, and handling escalations. Support analysts also support the company's IT operations and best practices by creating and distributing relevant IT documents.

Consultant

Consultants are individuals who were tapped by a company or an organization to work on a specific activity, depending on their field of expertise. They act as guides for the organization in undertaking projects that are related to their field. Consultants would usually assist organizations in planning, often giving advice when the need arises. They would, at times, take the lead in activities that involve data gathering and interpretation of data gathering results so that they can provide solid recommendations on actions that the organization may undertake. They may also guide the organization in implementing any changes brought about by their consultancy and in evaluating the effectiveness of the changes.

Illustrated Career Paths For a Desk Support Technician