Average Desk Support Technician Salary
$45,000 yearly
$22.02 hourly
Updated August 18, 2021
$29,000
10 %
$45,000
Median
$71,000
90 %
What Is The Average Desk Support Technician Salary?
The average desk support technician salary is $45,809 per year, or $22.02 per hour, in the United States. Those in the lower 10%, such as entry-level positions, only make about $29,000 a year. Meanwhile, the top 10% are sitting pretty with an average salary of $71,000. Many of desk support technicians seem to be drawn to technology and finance companies. Unless they care more about money, in which case desk support technicians tend to work at manufacturing, technology, and finance companies. Even the employees who work in these industries can confirm that's where the money is. Although money is important, a lot of people base their career decisions solely on location. That's why we found that Delaware, California and Connecticut pay desk support technicians the highest salaries.

Average Desk Support Technician Salary By State

The darker areas on the map show where desk support technicians earn the highest salaries across all 50 states.

Average Salary

Desk Support Technician average salary by State

StateascdescAvg. salaryascdescHourly rateascdesc
Alabama
$30,941
$14.88
Alaska
$46,774
$22.49
Arizona
$35,236
$16.94
Arkansas
$33,384
$16.05
California
$64,831
$31.17
Colorado
$36,013
$17.31
Connecticut
$60,665
$29.17
Delaware
$65,411
$31.45
District of Columbia
$58,655
$28.20
Florida
$32,293
$15.53
Georgia
$38,374
$18.45
Hawaii
$49,791
$23.94
Idaho
$28,266
$13.59
Illinois
$39,748
$19.11
Indiana
$36,482
$17.54
Iowa
$42,303
$20.34
Kansas
$33,260
$15.99
Kentucky
$41,011
$19.72
Louisiana
$29,433
$14.15
Maine
$39,405
$18.94
Maryland
$48,802
$23.46
Massachusetts
$47,923
$23.04
Michigan
$44,416
$21.35
Minnesota
$43,321
$20.83
Mississippi
$32,062
$15.41
Missouri
$41,343
$19.88
Montana
$30,301
$14.57
Nebraska
$37,669
$18.11
Nevada
$34,970
$16.81
New Hampshire
$39,904
$19.18
New Jersey
$58,906
$28.32
New Mexico
$35,447
$17.04
New York
$53,183
$25.57
North Carolina
$42,258
$20.32
North Dakota
$45,047
$21.66
Ohio
$41,983
$20.18
Oklahoma
$32,884
$15.81
Oregon
$39,921
$19.19
Pennsylvania
$50,947
$24.49
Rhode Island
$49,480
$23.79
South Carolina
$33,261
$15.99
South Dakota
$27,555
$13.25
Tennessee
$31,922
$15.35
Texas
$37,053
$17.81
Utah
$28,484
$13.69
Vermont
$41,925
$20.16
Virginia
$53,266
$25.61
Washington
$42,854
$20.60
West Virginia
$37,036
$17.81
Wisconsin
$44,758
$21.52
Wyoming
$34,882
$16.77

How much should you get paid?

Tell us about yourself to get a free, personalized Zippia Salary Report and suggestions on how to increase your pay.

Highest Paying Cities For Desk Support Technician

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
San Francisco, CA
$69,139
$33.24
McLean, VA
$54,492
$26.20
New York, NY
$53,858
$25.89
Chaska, MN
$43,149
$20.74
Denver, CO
$36,027
$17.32
Orlando, FL
$31,958
$15.36

The largest raises come from changing jobs.

See what's out there.

Average Desk Support Technician Salary Over Time

Compare salaries for individual cities or states with the national average.

Location
    YearascdescAvg. salaryascdescHourly rateascdesc% Changeascdesc
    2021
    $45,800
    $22.02
    +1.5%
    2020
    $45,100
    $21.69
    +1.6%
    2019
    $44,400
    $21.34
    +1.6%
    2018
    $43,700
    $21.00
    +2.1%
    2017
    $42,800
    $20.57
    +2.1%

    How Much Do Desk Support Technicians Make In Different Industries?

    The salary for a desk support technician can vary depending on what industry the job is in. The highest salaries for desk support technicians tend to be found in manufacturing, technology, and finance companies. In fact, desk support technicians can make a yearly salary of $64,660 while working for manufacturing companies.
    RankIndustryAverage Desk Support Technician SalaryDesk Support Technician Salary Range
    1
    Manufacturing
    $64,660
    $33k
    $78k
    2
    Technology
    $60,786
    $33k
    $78k
    3
    Finance
    $54,084
    $33k
    $78k
    4
    Media
    $44,105
    $33k
    $78k
    5
    Professional
    $42,561
    $33k
    $78k
    6
    Retail
    $40,110
    $33k
    $78k

    High Paying Desk Support Technician Jobs

    Average JOB Salary by Field

    Administrative Technical Support

    Avg. salary: $44,203

    Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.
    121,284 Administrative Technical Support Jobs
    Technical Support Engineer

    Avg. salary: $77,033

    A technical support engineer is responsible for responding to customer issues, providing immediate resolutions to their system issues through remote assistance. Technical support engineers must have strong knowledge of software and hardware applications to diagnose system defects and process troubleshooting. They also assist customers with the installation of programs and updates to improve system performance, escalating high-level concerns to appropriate internal technology teams. A technical support engineer must have strong command with technical systems, as well as excellent communication and time-management skills to understand clients' issues while documenting procedures.
    125,107 Technical Support Engineer Jobs
    Information Technology Technician

    Avg. salary: $61,287

    An information technology technician, also known as an IT technician, is responsible for ensuring that all computer systems in a company or organization are running smoothly and efficiently. Their duties primarily revolve around installing and maintaining systems, including software and hardware, and resolving any issues. They also provide technical support such as troubleshooting, navigation, and even system upgrades. Furthermore, an information technology technician can choose whether to work for a company or independently.
    79,824 Information Technology Technician Jobs
    Technical Support Trainer

    Avg. salary: $77,991

    A technical support trainer specializes in creating training programs meant to mold workers into becoming valuable members of a company workforce. Their responsibilities revolve around identifying the trainees' needs, providing written and verbal instructions, addressing and resolving inquiries and concerns, conducting skills assessments, managing schedules, monitoring attendance and performance, and providing consultations to trainees. Furthermore, as a trainer, it is essential to lead and encourage trainees to achieve their goals, all while implementing and emphasizing the company's policies and regulations.
    117,651 Technical Support Trainer Jobs
    Technician Support Tier

    Avg. salary: $41,906

    A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs. Their responsibilities also revolve around responding to inquiries, answering calls and correspondence, conducting regular maintenance of systems and networks, maintaining records of all transactions, and supporting software and networks. Furthermore, it is essential to coordinate with all team members while adhering to the company's policies and regulations.
    77,935 Technician Support Tier Jobs
    Technical Support Agent

    Avg. salary: $30,460

    A technical support agent specializes in providing computer and system support through calls and correspondence, ensuring optimal customer satisfaction. They are primarily responsible for assisting customers in troubleshooting and evaluating systems to figure out the cause of technical issues and talk them through its corresponding solution. Moreover, an agent must make follow-up calls to ensure that the problem no longer persists or forward them to higher authority personnel when necessary.
    145,633 Technical Support Agent Jobs

    Desk Support Technician Salaries By Years Of Experience

    The salary for a desk support technician can vary depending on the years of experience that a person has, from entry level to senior level. Data on how experience level affects total compensation is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

    Which Companies Pay Desk Support Technicians The Most?

    To earn a high income as a desk support technician, working for HSBC North America Holdings or Morgan Stanley might be your best bet, as they are the highest paying companies in this field. In addition, companies like Rolls-Royce and Quintiles Transnational report highly competitive wages for desk support technicians.
    Company
    LogoRankCompanyAverage Desk Support Technician SalaryDesk Support Technician Salary Range
    1HSBC North America Holdings
    4.7
    $115,249
    $36k
    $128k
    2Morgan Stanley
    4.9
    $111,621
    $36k
    $128k
    3Rolls-Royce
    4.8
    $98,454
    $36k
    $128k
    4IQVIA
    4.8
    $84,175
    $36k
    $128k
    5Northrop Grumman
    4.9
    $76,583
    $36k
    $128k
    6Leidos
    4.8
    $70,263
    $36k
    $128k

    Recently Added Desk Support Technician Salaries

    Location
    CompanyascdescJobascdescLocationascdescDate AddedascdescSalaryascdesc
    Support Desk Technologist
    Madison, WI
    08/04/2021
    $31,305
    08/04/2021
    IS Service Desk Support Technician (IT Customer Support
    Tumwater, WA
    08/03/2021
    $55,296
    08/03/2021
    Situsamc
    Service Desk Support Technician I
    Service Desk Support Technician I
    Denver, CO
    07/26/2021
    $38,000
    07/26/2021
    Service Desk Support/Tech Trainer
    Irvine, CA
    07/12/2021
    $60,000
    07/12/2021
    Support Desk Technologist
    Madison, WI
    05/27/2021
    $62,610
    05/27/2021
    or Desk Control Supporter
    Denver, CO
    05/22/2021
    $30,825
    05/22/2021
    Support Desk Technologist
    Madison, WI
    05/20/2021
    $31,305
    05/20/2021
    or Desk Control Supporter
    Denver, CO
    05/19/2021
    $30,825
    05/19/2021
    Service Desk Support Technician
    Richmond, VA
    12/16/2020
    $33,392
    12/16/2020
    IT Service Desk Support
    Missoula, MT
    11/25/2020
    $32,202
    11/25/2020

    Average Desk Support Technician Salary by Demographic

    Desk Support Technician Gender Pay Gap

    male-income
    Male Income
    $35,094
    female-income
    Female Income
    $32,743
    Median Desk Support Technician Income by Race
    Asian desk support technicians have the highest average salary compared to other ethnicities. Black or african american desk support technicians have the lowest average salary at $32,001.
    $41,000
    $39,000
    $37,000
    $35,000
    $33,000
    $31,000
    Unknown
    White
    Black or African American
    Asian
    Hispanic or Latino
    Ethnicityascdesc
    Salaryascdesc
    Unknown$32,054
    White$33,475
    Black or African American$32,001
    Asian$38,604
    Hispanic or Latino$33,459
    Average Desk Support Technician Salary by Education Level
    Desk support technicians with a Masters degree earn more than those without, at $49,322 annually. With a Bachelors degree, desk support technicians earn a median annual income of $41,163 compared to $35,094 for desk support technicians with an Associate degree.
    $50,000
    $46,000
    $42,000
    $38,000
    $34,000
    $30,000
    High School Diploma or Less
    Master's Degree
    Bachelor's Degree
    Some College/ Associate Degree
    Educationascdesc
    Salaryascdesc
    High School Diploma or Less$33,920
    Master's Degree$49,322
    Bachelor's Degree$41,163
    Some College/ Associate Degree$35,094