Desk Worker Education Requirements And Courses

Desk worker education requirements

Updated January 8, 2025

2 min read

Usually, desk workers don't need a college education. The most common degree for desk workers is bachelor's degree with 75% graduates, with only 14% desk worker graduates earning high school diploma. Desk workers who decided to graduate from college often finish Saint Louis University or Eastern Kentucky University. Some good skills to have in this position include customer service, front desk and check-in.

What education do you need to become a desk worker?

What degree do you need to be a desk worker?

The most common degree for desk workers is bachelor's degree, with 75% of desk workers earning that degree. The second and third most common degree levels are high school diploma degree at 14% and high school diploma degree at 6%.

Bachelor's, 75%

High School Diploma, 14%

Associate, 6%

Master's, 4%

Other Degrees, 1%

What should I major in to become a desk worker?

You should major in psychology to become a desk worker. 17% of desk workers major in psychology. Other common majors for a desk worker include business and criminal justice.

Psychology, 17%

Business, 13%

Criminal Justice, 8%

Communication, 7%

Other Majors, 55%

Best majors for desk workers

Rank	Major	Percentages
1	Psychology	16.9%
2	Business	12.5%
3	Criminal Justice	8.2%
4	Communication	7.4%
5	Biology	6.6%

Show more common desk worker majors

20 best online courses for desk workers

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1. Customer Service Fundamentals

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. The Critical Role of IT Support Staff in Healthcare

This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In addition to helping clinics, hospitals, and emergency rooms, you may end up providing support in a skilled nursing facility, ambulatory surgical center, virtual care setting, or even a patient’s home! On any given day, you may interact...

3. Help Desk Analyst

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Boost your career with this course, pass the e-Learning course, and achieve your Help Desk Analyst certificate...

4. Service Desk Analyst Crash course for beginners.

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Get Hands-On Experience for following JOB roles - Service Desk Analyst IT Help Desk Professional L1 IT Support GSD...

5. IT Help Desk for Beginners

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The essentials to become an IT Help Desk Technician...

6. IT service operations and Service Desk management

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Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam...

7. Learning IT Help Desk Basics

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Get the skills you need to pursue an entry-level position as an IT help desk technician...

8. Help Desk Professional: A guide to your IT career

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Master the Help desk position by working smarter and boost your career opportunities...

9. Learning IT Help Desk for Beginners

4.6

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Must know skills for Helpdesk and Service Desk Professionals!!...

10. ComputerCavalry: IT Help Desk Training for IT Professionals!

4.5

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Help Desk Training for IT Professionals is a 10 lecture course that provides valuable work experience to beginners in IT...

11. IT Support and Service Desk jobs -Crash Course for Beginners

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Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1...

12. Hotel Front Desk

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Hotel Front Office Management and Operations...

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Get Hands-On Experience on Helpdesk Skills, Learn, Master & Troubleshoot All What It Takes To Get You a Job...

14. Computer Network Fundamentals- IT Helpdesk & Desktop Support

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Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

15. Data Entry Skills: A Complete Data Entry Course from Scratch

4.7

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A Complete Guide to Data Entry Skills: Learn Data Entry Skills and become a Data Entry Pro & Get a Online Data Entry Job...

16. Conflict Resolution for Co-Workers

4.4

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You'll learn diagnosis and resolution techniques for tense, sensitive conflicts with your co-workers, manager or peers...

17. Complete Data Entry Skills Course - Learn Data Entry Skills

4.4

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Learn Essential Data Entry Skills Now To Enhance Your Career -Word - Excel - Database - Data Entry Jobs...

18. Desktop IT Support Level 1 & 2 in real life (Troubleshooting

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Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...

19. Certificate Program In Management Information Systems

4.1

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Learn about the exciting world of Management Information Systems and its impact on the way organisations now function...

20. Start Improving Customer Service

4.8

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Creating a Customer Service advantage in Your department or business through communication and Customer Management...

Average desk worker salary by education level

According to our data, desk workers with a Associate degree earn the highest average salary, at $25,103 annually. Desk workers with a Bachelor's degree earn an average annual salary of $25,012.

Desk worker education level	Desk worker salary
High School Diploma or Less	$24,331
Bachelor's Degree	$25,012
Some College/ Associate Degree	$25,103