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There are several educational requirements to become a deskside support specialist. Deskside support specialists usually study information technology, computer information systems, or computer science. 42% of deskside support specialists hold a bachelor's degree, and 38% hold an associate degree. We analyzed 172 real deskside support specialist resumes to see exactly what deskside support specialist education sections show.
The most common colleges for deskside support specialists are the Western Washington University and the Western Washington University.
There are also many online deskside support specialist courses to help get the education required to be a deskside support specialist.
There are certain deskside support specialist certifications that you should consider. These deskside support specialist certifications include CompTIA A+ Certification and Network 5 Certification.
| Deskside support specialist common college | Percentages |
|---|---|
| Western Washington University | 10.71% |
| University of Phoenix | 10.71% |
| DeVry University | 10.71% |
| ECPI University | 7.14% |
| Strayer University | 7.14% |
| Rank | Major | Percentages |
|---|---|---|
| 1 | Information Technology | 18.6% |
| 2 | Computer Information Systems | 12.8% |
| 3 | Computer Science | 11.6% |
| 4 | Computer Networking | 10.5% |
| 5 | Business | 9.3% |
The best colleges for deskside support specialists are Stanford University, Northwestern University, and Vanderbilt University.
A deskside support specialist with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for deskside support specialists. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become deskside support specialists.
Cambridge, MA • Private
In-state tuition
$51,832
Enrollment
4,550
Stanford, CA • Private
In-state tuition
$51,354
Enrollment
7,083
Cambridge, MA • Private
In-state tuition
$50,420
Enrollment
7,582
Durham, NC • Private
In-state tuition
$55,695
Enrollment
6,596
Philadelphia, PA • Private
In-state tuition
$55,584
Enrollment
10,764
Atlanta, GA • Private
In-state tuition
$12,424
Enrollment
15,201
Ithaca, NY • Private
In-state tuition
$55,188
Enrollment
15,105
Washington, DC • Private
In-state tuition
$54,104
Enrollment
7,089
Hanover, NH • Private
In-state tuition
$55,453
Enrollment
4,312
Evanston, IL • Private
In-state tuition
$54,568
Enrollment
8,451
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The most affordable schools for deskside support specialists are Brooklyn College of the City University of New York, brigham young university, and hunter college of the city university of new york.
If the best universities for deskside support specialists are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for deskside support specialists.
Brooklyn, NY • Private
In-state tuition
$7,240
Cost of attendance
13,991
Provo, UT • Private
In-state tuition
$5,620
Cost of attendance
18,136
New York, NY • Private
In-state tuition
$7,182
Cost of attendance
13,998
Morrow, GA • Private
In-state tuition
$5,419
Cost of attendance
17,697
West Lafayette, IN • Private
In-state tuition
$9,992
Cost of attendance
22,430
Queens, NY • Private
In-state tuition
$7,338
Cost of attendance
14,281
Laie, HI • Private
In-state tuition
$5,560
Cost of attendance
18,043
Arecibo, PR • Private
In-state tuition
$5,872
Cost of attendance
13,476
Mercedita, PR • Private
In-state tuition
$5,914
Cost of attendance
13,564
Cypress, CA • Private
In-state tuition
$9,240
Cost of attendance
17,912
The hardest universities for deskside support specialists to get into are Stanford University, Northwestern University, and Vanderbilt University.
Some great schools for deskside support specialists are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for deskside support specialists based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.
Stanford, CA • Private
Admissions rate
4%
SAT average
1,497
Evanston, IL • Private
Admissions rate
8%
SAT average
1,508
Nashville, TN • Private
Admissions rate
10%
SAT average
1,514
Amherst, MA • Private
Admissions rate
13%
SAT average
1,449
Rochester, NY • Private
Admissions rate
29%
SAT average
1,422
Medford, MA • Private
Admissions rate
15%
SAT average
1,461
Tulsa, OK • Private
Admissions rate
41%
SAT average
1,321
Chestnut Hill, MA • Private
Admissions rate
28%
SAT average
1,429
Saint Louis, MO • Private
Admissions rate
15%
SAT average
1,506
Cambridge, MA • Private
Admissions rate
5%
SAT average
1,520
The easiest schools for deskside support specialists to get into are Nyack College, saint martin's university, and oklahoma wesleyan university.
Some schools are much easier to get into. If you want to start your career as a deskside support specialist without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for deskside support specialists.
New York, NY • Private
Admissions rate
98%
SAT average
999
Lacey, WA • Private
Admissions rate
96%
SAT average
1,111
Bartlesville, OK • Private
Admissions rate
68%
SAT average
964
Miami, FL • Private
Admissions rate
91%
SAT average
1,006
McMinnville, OR • Private
Admissions rate
81%
SAT average
1,117
Pittsburgh, PA • Private
Admissions rate
99%
SAT average
1,008
Milwaukee, WI • Private
Admissions rate
71%
SAT average
1,035
Chicago, IL • Private
Admissions rate
74%
SAT average
1,061
Winona, MN • Private
Admissions rate
91%
SAT average
1,148
Farmville, VA • Private
Admissions rate
89%
SAT average
1,065
| Deskside support specialist education level | Deskside support specialist salary |
|---|---|
| Master's Degree | $56,839 |
| High School Diploma or Less | $51,127 |
| Bachelor's Degree | $53,568 |
| Doctorate Degree | $55,733 |
| Some College/ Associate Degree | $51,597 |