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What is a deskside technician and how to become one
What general advice would you give to a deskside technician?
Kate Marek Ph.D.
Director and Professor, Dominican University
Avg. Salary $46,830
Avg. Salary $59,228
Growth rate 10%
Growth rate 0.3%
American Indian and Alaska Native 0.41%
Asian 12.43%
Black or African American 9.64%
Hispanic or Latino 15.53%
Unknown 5.33%
White 56.67%
Genderfemale 6.85%
male 93.15%
Age - 41American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 41Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
Deskside technician career paths
Key steps to become a deskside technician
Explore deskside technician education requirements
Start to develop specific deskside technician skills
Skills Percentages Technical Support 11.61% Windows-7 8.04% Desktop Support 6.46% PCS 5.32% Level Support 4.63% Complete relevant deskside technician training and internships
Accountants spend an average of 3-6 months on post-employment, on-the-job training. New deskside technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a deskside technician based on U.S. Bureau of Labor Statistics data and data from real deskside technician resumes.Research deskside technician duties and responsibilities
- Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
- Write technical specifications for purchase of PCs, desktop hardware and relate products.
- Use networking to help fix any problems that occur between PC's in install OS.
- Image desktop and laptop systems with various OS, programs, drivers, and security software.
Apply for deskside technician jobs
Now it's time to start searching for a deskside technician job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first deskside technician job
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Average deskside technician salary
The average deskside technician salary in the United States is $46,830 per year or $23 per hour. Deskside technician salaries range between $34,000 and $62,000 per year.
What am I worth?
How do deskside technicians rate their job?
Deskside technician reviews
You get to help a lot of people in many different ways as well as learning new things about technology
I have aids now due to the painfulness of sitting down all day
I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.
I don't like sitting around being inactive. So I'll keep my self always busy
I enjoy the challenges and learning new things . Technology is always evolving.
Customer is unwilling to provide you with necessary information in order to assist them.
Updated January 8, 2025
