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Desktop deployment technician skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Joshua Davis Ph.D.,

Chirag Parikh Ph.D.

Below we've compiled a list of the most critical desktop deployment technician skills. We ranked the top skills for desktop deployment technicians based on the percentage of resumes they appeared on. For example, 8.4% of desktop deployment technician resumes contained desktop deployment as a skill. Continue reading to find out what skills a desktop deployment technician needs to be successful in the workplace.

15 desktop deployment technician skills for your resume and career

1. Desktop Deployment

Here's how desktop deployment technicians use desktop deployment:

Gained and utilized knowledge of desktop deployment to play a role in a successful desktop hardware deployment plan for cloud computing.
Assist the team, other IT staff and customers, to resolve issues relating to desktop deployment and Windows imaging.

2. Desktop Support

Here's how desktop deployment technicians use desktop support:

Provided technical desktop support for 130 users in all aspects of computer, printer, phone and other office peripherals.
Provided desktop support for hardware, 100 software applications and Wireless/VPN networking issues in six departments after obtaining contract extension.

3. Software Installation

Here's how desktop deployment technicians use software installation:

Build and develop a virtual private network and intranet for the purpose of social networking; website deployment and software installation.
Perform desktop/laptop software installations/configurations/troubleshooting, hardware/software/network connectivity/configurations.

4. Laptop Computers

Here's how desktop deployment technicians use laptop computers:

Configured, deployed, and installed over 5,000 desktop and laptop computers for DHHS.
Installed desktop and laptop computers at multiple sites throughout the US.

5. PC

Here's how desktop deployment technicians use pc:

Assisted customers in the support of new and existing PC's and laptop supporting both hardware and software issues.
Installed, configured, and troubleshoot PC's, tablets, peripherals, printers, and other applications.

6. Workstations

Here's how desktop deployment technicians use workstations:

Inspected newly deployed workstations and peripherals to ensure proper installation and operation.
Deployed multiple workstations concurrently, maximizing time utilization.

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7. SCCM

Here's how desktop deployment technicians use sccm:

Imaged new desktop computers with windows7 via SCCM and PXE boot USB drives.
Move assets in SCCM to correct container before imaging.

8. Windows Server

Here's how desktop deployment technicians use windows server:

Test and maintain Windows Server 2003 images using VM Ware and Microsoft SQL2005 Express Studio on LENVO IBM server.
Configured Mail Exchange and Windows Server 2000 to monitor systems performance and to proactively identify any potential network threats and vulnerabilities.

9. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how desktop deployment technicians use troubleshoot:

Installed, configured, and troubleshoot operating system and proprietary medical tracking software, monitoring connections and diagnosing network applications.
Applied knowledge of state-of-the-art software, hardware, network infrastructure, and information technology to troubleshoot user/system problems.

10. Cable Management

Here's how desktop deployment technicians use cable management:

Perform cable management using either Velcro or cable tie wrap.
Perform Cable Management for each computer setups.

11. OS

In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.

Here's how desktop deployment technicians use os:

Maintained user security accounts for Window OS including desktop configuration, network connectivity, network access issues and printer connectivity.
Perform optimization of personal computer operating system; apply OS patches, troubleshoot communication devices.

12. Windows XP

Here's how desktop deployment technicians use windows xp:

Planned and participated in scheduled maintenance and deployments Migrated windows machines from Windows XP to windows 7 via the network.
Championed transition from Windows 2000 to Windows XP and strengthened IS support.

13. Network Printers

Here's how desktop deployment technicians use network printers:

Surveyed future installations for 35 Network printers and 70 new computers.
Installed and configured network devices/network printers Performed data migration from existing computers to new computers.

14. Software Issues

Software issues are challenges related to the software installed in a computer that can be resolved by troubleshooting, bug fixes, and in extreme cases by a programmer. Software issues can cause the software to lag in the system, malfunction, or affect the entire function of the computer system in general.

Here's how desktop deployment technicians use software issues:

Performed preventive maintenance, troubleshooting and resolved hardware/software issues of desktop/laptop, networked printers, copiers, and peripherals.
Provided ongoing troubleshooting support for internal customers related to hardware and software issues with workstations.

15. Asset Management

Asset management describes the management of assets that are invested on behalf of various industries. It is the process of developing, operating, maintaining, and selling assets for profit and managing the money for individuals and companies through stocks, bonds, and cash equivalents, among other things.Alternatively, asset management enables a business to keep track of all of its assets, helps ensure correct depreciation rates, helps identify and manage risk, and removes ghost assets from business inventory.

Here's how desktop deployment technicians use asset management:

Maintain and implement and refine Asset Management processes and procedures to ensure valuation of Sears/Kmart assets in/out of stock.
Provided desktop imaging, asset management, order fulfillment and delivery of Apple and Dell desktops for APS.

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What skills help Desktop Deployment Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young desktop deployment technicians need?

Joshua Davis Ph.D.

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.

What technical skills for a desktop deployment technician stand out to employers?

Chirag Parikh Ph.D.

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

Do you want to know more?

List of desktop deployment technician skills to add to your resume

The most important skills for a desktop deployment technician resume and required skills for a desktop deployment technician to have include:

Desktop Deployment
Desktop Support
Software Installation
Laptop Computers
PC
Workstations
SCCM
Windows Server
Troubleshoot
Cable Management
OS
Windows XP
Network Printers

Software Issues
Asset Management
User Data
LAN
VPN
Software Packages
Data Migration
Symantec
Post Deployment
Epic
TCP/IP
Lotus Notes
Network Connectivity

POS
WAN
RAM
Level Support
Usmt
Computer System
SLA
Win7
Technical Issues
USB
Troubleshot

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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