Desktop engineer full time jobs

Level 1 - Associate Field Services Technician I Respond to IT service tickets using documented procedures and supervision Assist with workstation setups and peripheral connections Perform basic AV checks and room readiness tasks Support imaging and deployments under direction Maintain accurate ticket documentation in ITSM tools (e.g., ServiceNow) Follow proper inventory handling, tagging, and tracking Escalate unresolved issues appropriately Adhere to safety protocols and client-specific guidelines End-User Support Provide onsite and remote technical support for end users, including desktops, laptops, peripherals, and mobile devices. Troubleshoot and resolve common hardware and software issues. Deliver a high-quality, customer-focused service experience in a timely manner. Ticket Management Receive, document, and close support requests in ITSM tools (e.g., ServiceNow). Prioritize tickets based on urgency and impact. Escalate complex or unresolved issues following defined protocols. Hardware Deployment & Recovery Assist with or independently perform workstation deployments, device imaging, and equipment setup. Support device recovery, re-imaging, and e-waste processes according to lifecycle guidelines. Ensure accurate labeling, tagging, and asset tracking for all deployed equipment. Inventory & Asset Management Maintain and reconcile inventory of IT equipment and accessories at assigned site. Use asset tracking systems to manage device records, check-ins/outs, and stock levels. Participate in regular audits and support logistics for shipping/receiving hardware. AV & Conference Room Support Perform regular checks and basic troubleshooting of AV equipment (displays, microphones, cameras). Set up and tear down conference room tech for meetings or events. Support room readiness, monitor usage, and report or resolve AV issues. Documentation & Process Compliance Follow documented processes and standard operating procedures (SOPs) for all support tasks. Maintain clear and concise documentation for resolutions, escalations, and asset updates. Adhere to Astreya and client-specific protocols, including change and incident management. Customer Service & Communication Serve as a visible, approachable point of contact for IT-related issues at the site. Communicate effectively with users to understand issues and set clear service expectations. Represent Astreya's service commitment with professionalism and courtesy. Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including: Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only Dental provided through Cigna (DPPO & DHMO options) Nationwide Vision provided through VSP Flexible Spending Account for Health & Dependent Care Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera Corporate Wellness Program Employee Assistance Program Wellness Days 401k Plan Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long Term Disability Critical Illness, Critical Hospital, and Voluntary Accident Insurance Tuition Reimbursement (available 6 months after start date, capped) Paid Time Off (accrued and prorated, maximum of 120 hours annually) Paid Holidays Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

MICRO CENTER is the nation's leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. If you have a passion for computers & electronics,Micro Center is the place for you! It is Micro Center's core promise to take care of our associates and customers. We are currently seeking energetic TECHNICAL SUPPORT REPRESENTATIVES who are passionate about customer service and skilled in turning technical expertise into sales opportunities. We offer both full-time and part-time availability between the hours of 9 AM and midnight Monday-Saturday and 11 AM to 9 PM Sundays at our Corporate Office Contact Center, with openings for bilingual Spanish-speaking representatives as well. We will train you to be the best that you can be!!! No previous experience at a corporate call center is necessary. Join our high-spirited team with contests, parties, and more! Plus, receive top-tier training to enhance your skills and grow your career. Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions. By assisting customers with troubleshooting, product setup, and issue resolution, you'll identify opportunities to recommend upgrades, accessories, and additional services that enhance their experience. If you enjoy solving problems and helping customers, get the most out of their products while growing sales, this is the perfect role for you! MAJOR RESPONSIBILITIES Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. Maintain a general understanding of current consumer electronic devices and technology. Identify customers' needs, clarify information, qualify issues, and offer solutions. Personalize support to improve customer satisfaction. Accurately document all customer contacts and enter them into the appropriate database. Develop and maintain effective working relationships to ensure teamwork. Meet personal/team goals. Flexibility to work some during the weekends is highly desirable. EDUCATION & EXPERIENCE: High School diploma with one year related experience in a customer service or related role preferred. Skilled at listening and problem-solving. Strong verbal and written communication Bi-lingual Spanish-speaking candidates are encouraged to apply. Proficient typing skills are needed. Able to multitask while setting priorities. Adjust and adapt to unique customer types. Passion for technology including computers & electronics is a definite plus - have fun at work with products you love! MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Micro Center has great perks & benefits that include an excellent discount on computers & electronics that can be shared with family & friends. Even a generous tuition reimbursement & education discount program is available. Plenty of on the job training, treats & raffles are regular perks as well! Join our energetic, casual & fun Micro Center team today! Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates Benefit Coverage for Regular Full-Time Associates Esteemed Vendor & Company Job Training Career Advancement Opportunities Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer. #appcast Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Technology drives ALDI. And our National IT Services department drives our technology. As part of this team, your innovations will touch every part of our organization - from Finance and Project Management to Logistics, Operations, Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that will ensure the success of our company and your career. Join our dynamic corporate team as an IT Support Technician and play a pivotal role in powering our nationwide operations! In this engaging position, you will be the go-to expert for IT ticket support, problem resolution, providing hands-on assistance for walk-up issues, and managing profile setups with precision. Your problem-solving skills will shine as you troubleshoot a variety of systems, ensuring seamless technology experiences for employees across the country. If you're passionate about technology and enjoy a fast-paced, supportive environment where your expertise makes a real impact, this is the perfect opportunity for you to grow and thrive! Position Type: Full-Time Starting Wage: $23.75 per hour Wage Increases: Year 2 - $24.50 | Year 3 - $25.25 | Year 4 - $26.00 Work Location: Dublin, OH Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. * Answers incoming support requests regarding hardware, software or network issues in a timely manner; creates a ticket and documents issue through full and timely resolution. * Provides support to National Services Offices, divisions and/or stores and contacts appropriate internal personnel or external vendors when further expertise is required. * Notifies their direct leader of recurring issues providing suggested process improvements. * Escalates to the appropriate level of support and/or management when necessary. * Suggests process improvements to their leader in areas that could positively impact the business and the level of support. * Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures. * Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information. * Other duties as assigned. Job-specific Competencies: Knowledge/Skills/Abilities * Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. * Gives attention to detail and follows instruction. * Excellent verbal and written communication skills. * Ability to prioritize and work under strict deadlines. * Ability to work both independently and within a team environment. * Ability to stay organized and multi-task efficiently. * Ability to interpret and apply company policies and procedures. * Knowledge of business system and processing requirements. * Proficient with office productivity software. * Develops and maintains positive relationships with internal and external parties. * Prepares written materials to meet purpose and audience. Education and Experience: * High School Diploma / GED required or, a combination of education and experience providing equivalent knowledge required. Physical Requirements: * Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties. * Regularly required to sit, reach, grasp, stand and move from one area to another. * Constantly and repeatedly use keyboard/mouse. * Occasionally required to push, pull, bend, lift and move up to 50 lbs. * Occasionally required to handle small computer components to perform tasks. * Regularly required to read and identify small status listings, markings and components. Travel: * Minimal travel required as needed for job related duties such as training, project work and administrative tasks.

Responsibilities & Qualifications RESPONSIBILITIES Diagnosing and resolving problems in response to customer reported incidents. Planning and analysis of work processes, researching and reporting trends and patterns of problems. Developing training materials and performing computing/information system training sessions. Developing and maintaining problem tracking databases. Installing, troubleshooting, and maintaining hardware and software. Performing backup and recovery operations. Consulting with users to identify needs and requirements. Conducting feasibility studies and trade-off analyses. Preparing business cases. Ensuring the rigorous application of information security/information assurance policies, principles, and practices. May be required to support DLA's eProcurement system, a segment of its SAP-based enterprise resource planning system. REQUIRED QUALIFICATIONS Six (6) years of progressive experience in the field of Information Processing Three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions Two (2) of which are concentrated, hands-on experience in installing, diagnosing problems and training customers in the use of software and hardware Secret Clearance Must hold one of the following active certifications: CCNA-Security CSA+ GICSP GSEC Security+ CE SSCP CASP CE CCNP Security CISA CISSP (or Associate) GCED GCIH Must hold one of the following active computing certifications or related Microsoft computing certification of Server 2008 or above: WS Certified Solutions Architect - Associate (AWS CSA Associate) AWS Certified Solutions Architect - Professional (AWS CSA Professional) AWS Certified Security - Specialty (AWS CS Specialty) AWS Certified SysOps Administrator - Associate (AWS CSO Admin Associate) ICS Cybersecurity (301V) ISA Certified Control System Technician Level I (ISA CCST Level I) Microsoft Certified Architect: Directory Services (MCA: DS) Microsoft Certified Architect: MS SQL Server (MCA: SQL Server) Microsoft Certified: Azure administrator Associate (MC: Azure AA) Microsoft Certified Master: Microsoft SQL Server 2008 (MCM: SQL Server 2008) Microsoft Certified Master: Windows Server 2008 R2: Directory (MCM: Server 2008R2) Microsoft Certified Solutions Associate Windows Server 2012 (MCSA: WS2012) Microsoft Certified Solutions Associate Windows Server 2016 (MCSA: WS2016) Microsoft Certified Solutions Expert Windows Server 2012 (MCSE: WS2012) Microsoft Certified Solutions Expert Windows Server 2016 (MCSE: WS2016) Microsoft Certified IT Professional Enterprise Administrator (MCITP EA) Microsoft 365 Certified: Messaging Administrator Associate (MS 365 Messaging AA) Oracle Cloud Infrastructure Foundations 2020 Associate (OCI Foundations 2020) Okta Certified Administrator Overview We are seeking an IT Support Specialist to support the Enterprise Service Desk (ESD) with Defense Logistics Agency (DLA). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the upmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Multiple Locations Type of environment: Setting Changes Noise level: Soft - Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE Active Secret Clearance U.S. Citizen OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Responsibilities & Qualifications RESPONSIBILITIES * Diagnosing and resolving problems in response to customer reported incidents. * Planning and analysis of work processes, researching and reporting trends and patterns of problems. * Developing training materials and performing computing/information system training sessions. * Developing and maintaining problem tracking databases. * Installing, troubleshooting, and maintaining hardware and software. * Performing backup and recovery operations. * Consulting with users to identify needs and requirements. * Conducting feasibility studies and trade-off analyses. * Preparing business cases. * Ensuring the rigorous application of information security/information assurance policies, principles, and practices. * May be required to support DLA's eProcurement system, a segment of its SAP-based enterprise resource planning system. REQUIRED QUALIFICATIONS * Six (6) years of progressive experience in the field of Information Processing * Three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions Two (2) of which are concentrated, hands-on experience in installing, diagnosing problems and training customers in the use of software and hardware * Secret Clearance * Must hold one of the following active certifications: * CCNA-Security * CSA+ * GICSP * GSEC * Security+ CE * SSCP * CASP CE * CCNP Security * CISA * CISSP (or Associate) * GCED * GCIH * Must hold one of the following active computing certifications or related Microsoft computing certification of Server 2008 or above: * WS Certified Solutions Architect - Associate (AWS CSA Associate) * AWS Certified Solutions Architect - Professional (AWS CSA Professional) * AWS Certified Security - Specialty (AWS CS Specialty) * AWS Certified SysOps Administrator - Associate (AWS CSO Admin Associate) * ICS Cybersecurity (301V) * ISA Certified Control System Technician Level I (ISA CCST Level I) * Microsoft Certified Architect: Directory Services (MCA: DS) * Microsoft Certified Architect: MS SQL Server (MCA: SQL Server) * Microsoft Certified: Azure administrator Associate (MC: Azure AA) * Microsoft Certified Master: Microsoft SQL Server 2008 (MCM: SQL Server 2008) * Microsoft Certified Master: Windows Server 2008 R2: Directory (MCM: Server 2008R2) * Microsoft Certified Solutions Associate Windows Server 2012 (MCSA: WS2012) * Microsoft Certified Solutions Associate Windows Server 2016 (MCSA: WS2016) * Microsoft Certified Solutions Expert Windows Server 2012 (MCSE: WS2012) * Microsoft Certified Solutions Expert Windows Server 2016 (MCSE: WS2016) * Microsoft Certified IT Professional Enterprise Administrator (MCITP EA) * Microsoft 365 Certified: Messaging Administrator Associate (MS 365 Messaging AA) * Oracle Cloud Infrastructure Foundations 2020 Associate (OCI Foundations 2020) * Okta Certified Administrator Overview We are seeking an IT Support Specialist to support the Enterprise Service Desk (ESD) with Defense Logistics Agency (DLA). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the upmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Location: Multiple Locations * Type of environment: Setting Changes * Noise level: Soft - Medium * Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. * Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE Active Secret Clearance U.S. Citizen OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

IDEALFORCE has a CONTRACT position available immediately for a Desktop Support Technician (HDA2) to join our customer in Columbus, OH. This is an ONSITE position and requires an in person interview. Face to face interview is required and therefore only LOCAL CANDIDATES are considered. There may be travel required within the City of Columbus. Job Description Client is looking for an individual that can provide Desktop Support functions at the Department of Public Utilities to work approximately 40/hr per week in 2016. There may be travel required within the City of Columbus. -Responds to technology service desk trouble tickets to resolve personal computer problems through on-site or remote simulation and/or re-creation of the user's problem; -Documents steps taken to diagnose and resolve customer problems and closes trouble tickets; maintains records of statistics and tracking requirements, and hardware and software maintenance and repair; -Installs and configures new computers and software, including peripheral hardware; -Installs, upgrades, and maintains a variety of software applications and computer hardware, including peripherals; -Diagnoses, troubleshoots, and repairs software and hardware problems; -Closes trouble tickets upon completion of services or resolution of problem; -Performs backup activities and restoration of files on internal servers; -Participates in testing and implementation of new systems and procedures; -Refers complex problems to senior support personnel or determines an appropriate resolution path, as needed, and communicates with senior support staff to resolve system problems; -Requisitions supplies and materials as required; -May provide support for the technology service desk on an as needed basis. Qualifications Possession of an associate's degree with significant coursework (16 semester or 24 quarter hours) in computer science, computer information systems, computer programming, systems analysis, or closely related field and two (2) years of experience providing technical hardware/software support for desktop systems and applications. Substitution(s): Possession of a bachelor's degree in information systems or closely related technical field may be substituted for the required education and experience. Two (2) additional years of experience providing hardware/software support for desktop systems and applications may be substituted for the associate's degree. Possession of a valid motor vehicle operator's license. Considerable knowledge of the basic principles and methods of personal computer configuration and operation; considerable knowledge of operating systems; considerable knowledge of the functions and operation of computer peripherals and accessories; knowledge of the principles and methods of computer networking and the associated hardware; knowledge of Microsoft Office products and other contemporary software applications; knowledge of computer languages and programming; knowledge of modern office procedures, methods and computer equipment; skill in the use of hand tools and electronic test equipment; ability to troubleshoot hardware and software problems; ability to analyze problems and propose logical solutions; ability to read schematic diagrams and technical manuals; ability to maintain and prepare records; ability to communicate technical terms at a level appropriate to the audience; ability to communicate in writing; ability to follow instructions and procedures; ability to develop priorities and work sequences. Interview Process: Face to face. Additional Information Additional Information : - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. THIRD PARTY CANDIDATES: Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Details Entry Global Headquarters - Dublin, OH MLC Warehouse - Marysville, OH; MRT Warehouse - Marysville, OH Full Time High School $55000.00 - $65000.00 Salary Up to 25% 1st Shift Information TechnologyDescription JOB SUMMARY: The IT Support Analyst provides hands-on support for all help desk tickets, serving as the primary escalation path and ensuring timely, effective resolution for end users. This role also manages the relationship with our MSP, maintains SOPs and proactively monitors systems to drive root cause analysis, application troubleshooting and continuous service improvement. Essential Duties Serve as the first line of response for all incoming IT support tickets, providing hands-on troubleshooting, resolution and timely updates to end users. Triage and escalate complex technical issues appropriately while maintaining ownership and visibility of ticket progress through closure. Act as the primary point of contact for the Managed Service Provider (MSP), ensuring alignment with internal processes, service levels, and that the MSP functions as an extension of the team. Develop, document, and enforce IT support SOPs, ensuring consistent service delivery and knowledge transfer across both internal staff and external partners. Perform basic application-level support, including SQL Server health checks, monitoring, and troubleshooting to identify and remediate common issues. Monitor endpoints, servers, and applications proactively to detect anomalies, performance issues and system health concerns before they become critical. Investigate recurring incidents, identify root causes and recommend permanent corrective actions to reduce repeat issues and improve overall stability. Provide clear communication and training to end users on technology best practices, self-service options, and security awareness. Maintain accurate documentation of configurations, troubleshooting steps, known errors and resolution workflows in a centralized knowledge base. Collaborate with IT leadership to identify process gaps, improve efficiency and provide feedback to refine tools, policies, and support practices. Other duties as assigned. Qualifications Education High School Diploma or GED is required. Experience A minimum of 1 year experience (Bachelor's dress in an IT related program) in an IT Support role, or A minimum of 2 years' experience in an IT Support role or higher required. Microsoft 365 Admin Certified or proven Microsoft 365 equivalent qualifications preferred. Providing user support, in person and remotely required. Knowledge, Skills, and Abilities Ability to respond to technical problems that occur abruptly and require immediate resolution. Ability to explain complex technical terms and processes in a non-technical manner for end users. Excellent written and verbal communication and interpersonal skills. Proven ability to understand user needs and provide guidance toward support resolution. Strong organizational skills and ability to perform multiple tasks simultaneously. Ability to work collectively with teams of diverse cultural backgrounds. Availability to work a flexible schedule as needed. Proficient in Microsoft Office Suite. Demonstrated leadership skills, with the ability to effectively communicate and collaborate with cross-functional teams. Attention to detail, with a focus on accuracy and compliance in a fast-paced, dynamic environment.

**_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

Job Description Department: Services Regular Hours: 40, M-F, 7am to 6pm EST Pay Range: $19.00 to $24.00 Hourly Employment Type: Full-time Exempt Status: Non-Exempt PTO Classification: H1 Supervisory Role: No About Us At Astute Technology Management, we're more than just an IT services provider-we're a team of passionate professionals committed to helping small and mid-sized businesses thrive. Based in Central Ohio and growing across the Eastern U.S., we deliver smart, reliable IT solutions-from cybersecurity and network management to outsourced support. Our clients count on us because we're responsive, resourceful, and genuinely invested in their success. Position Overview As a Help Desk Technician, you'll be the first point of contact for our clients' end users -solving problems, sharing knowledge, and making their day easier. You'll work alongside a team that's upbeat, curious, and always ready to jump in. If you enjoy fast-paced work, take pride in helping others, and love figuring things out, this role is a great fit. Key Responsibilities Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported. Open, document, and resolve Help Desk tickets efficiently, keeping records accurate and clients updated throughout the process. Gather and document incident details during first-level phone support, making sure client needs and expectations are clearly understood and communicated. Follow company guidelines for ticket creation and triage, updating information as needed and ensuring fair distribution of workload among the team. Provide expert support for mobile devices, desktops, laptops (Windows and Mac), and Microsoft 365, including installation, configuration, and troubleshooting. Proactively address hardware, software, network, and printing issues, and facilitate new device setups on client networks. Conduct and document network audits, and maintain up-to-date client infrastructure records. Keep clients informed about the progress of their requests and any changes or outages, ensuring transparency and trust. Qualifications Minimum 2 years' experience in Help Desk or Technical Support. Exemplary customer service skills and a client-first mindset. CompTIA A+ and Network+ (or commitment to complete within 6 months of hire). MTA - Operating, Networking, and Security Fundamentals (or equivalent). Basic network troubleshooting skills. Experience supporting Windows and MacOS environments. Strong communication, active listening, and problem-solving skills. Ability to multi-task, adapt quickly, and work well in a team. Benefits 100% paid employee health care premium 100% paid employee AD&D, STD, and LTD premiums 401(k) or Roth with 4% company match (fully vested on eligibility after 90 days) Low-cost dental and vision coverage Financial assistance for ongoing professional development and training Monthly mobile phone allowance 15 days PTO annually (accrued) and Flex Time 6 paid holidays Free snacks and beverages onsite Ready to join a team that values your growth and puts clients first? Apply today and help us deliver exceptional IT service across the region.

Information Technologist 2 (250008U9) Organization: Budget and ManagementAgency Contact Name and Information: Derek C. TalibUnposting Date: Dec 6, 2025, 4:59:00 AMWork Location: James A Rhodes Office Tower 35 30 East Broad Street 35th Floor Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: 29.23 - 42.81Schedule: Full-time Work Hours: 8:00 a.m. to 5:00 p.m.Classified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Information TechnologyTechnical Skills: Information TechnologyProfessional Skills: Attention to Detail, Customer Focus, ListeningPrimary Technology: Network Hardware Agency Overview What we need:Information Technologist 2What we do:The Ohio Office of Budget and Management (OBM) is the fiscal backbone of the State of Ohio enterprise. OBM works with the Governor and every state agency in providing policy analysis, fiscal research, and financial management services. We help state agencies shape Ohio's future by ensuring the proper and responsible use of state resources! Job DescriptionWhat we need YOU to do:OBM wants you to join our team as an Information Technologist 2. This role is a unique blend of information technology, customer service and problem solving. If this sounds interesting to you, apply to join our team at OBM.In this role, you'll provide maintenance and documentation support to IT specialists, while generating enhancements for existing infrastructure, software or database systems in compliance with OBM and State of Ohio standards.As an Information Technologist 2, you'll also perform these key tasks:Provide Tier 1\Tier 2 customer support for user connectivity issues (passwords, Cisco DUO, Global Protect, network).Provide Tier 1\Tier 2 customer support for Microsoft M365 applications (Teams, Outlook, Excel, Word, PP, SharePoint, OneDrive).Provide Tier 1\Tier 2 customer support for 3rd party applications (Adobe, SnagIt, PDF, etc.).Provide Tier 1\Tier 2 customer support for hardware issues (laptops, monitors, docking stations, printers).Use ServiceNow to manage customer support tickets and track inventory.Laptop imaging (SCCM), deployment, and inventory. Document processes and create job aids. If you want to work in a creative problem-solving environment with a hands-on approach, while serving the state of Ohio and its customers, this opportunity may be right for you! We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today for the next step in your career and an opportunity to contribute to shaping Ohio's future! Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.Qualifications18 mos. combined work experience in any combination of the following: computers and/or telecommunications software/hardware, applications, support products, projects or databases for small scale systems or programs or pieces of larger systems or programs including 12 mos. combined work experience as specified by the agency position description & job posting. -Or completion of associate core program in computer science or information systems; 12 mos. combined work experience as specified by the agency position description & job posting. -Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required technical experience. Only those applicants possessing the required technical experience listed in the position description are to be considered for any vacancies posted. The job posting should also only list the required technical experience commensurate with the position in question. Job Skills: Information TechnologySupplemental InformationWhen completing your application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. If you require reasonable accommodation for the application process, please email the Human Resources contact on this posting so arrangements can be made. The Director of OBM, or their designee, will interview all final candidates for this position. The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration. Positions requiring drug test only: The final applicant selected for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test will not be offered employment.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

GovCIO is currently hiring for Cybersecurity Network Defense Administratorto be responsible for performing a variety of network defense activities in accordance with established guidelines and best practices. This position will be located in Radford, VA and will be a remote position. **Responsibilities** The Senior Cybersecurity Network Defense Administrator (Information Assurance Engineer - Senior) will be responsible for performing a variety of network defense activities in accordance with established guidelines and best practices. The role includes managing ACAS infrastructure, configuration, scanning, reporting, and analysis activities in accordance with the DISA ACAS Best Practices Guide. The administrator will also manage Army Endpoint Security Solution (AESS) Site Reviewer activities, DISA Whitelist, and PKI Tokens. Additionally, the role involves performing STIG Compliance scanning and reporting, providing Ports, Protocols, & Services Management (PPSM) support, and reviewing proposed configuration changes for security impact. The administrator will handle in-processing and out-processing tasks, manage updates to the designated training and certification tracking system, and participate in SW Assurance reviews to ensure ACAS findings are remediated or appropriately documented via eMASS POA&M. **Qualifications** High School with 9+ years (or commensurate experience) Required Skills and Experience + Clearance Required: Secret + Cybersecurity Certification (such as Security+/CISSP/etc.) + 9+ years' experience with Cybersecurity and Network Defense related areas + Experience with ACAS management, including infrastructure management, configuration, scanning, reporting, and analysis. + Proficiency in managing Army Endpoint Security Solution (AESS) Site Reviewer activities. + Experience with DISA Whitelist management. + Knowledge of PKI Token management. + Strong understanding of DoD STIGs and ability to perform STIG Compliance scanning and reporting. + Experience providing Ports, Protocols, & Services Management (PPSM) support. + Ability to review proposed configuration changes for security impact. + Experience with in processing and out-processing tasks related to account management functions. ***PENDING CONTRACT AWARD*** Preferred Skills and Experience: + Bachelor's degree in computer science + Familiarity with DISA ACAS Best Practices Guide and NETCOM policies. + Familiarity with DISA Continuous Monitoring and Risk Scoring (CMRS). + Strong analytical and problem-solving skills. + Excellent communication and coordination skills. + Experience with Army enterprise monitoring tools and practices. + Knowledge of security regulations and best industry practices. + Ability to work effectively in a team environment and collaborate with various Stakeholders. + Experience with incident response activities. + Understanding of Continuity of Operations Plans and Communication Plans. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $105,000.00 - USD $150,000.00 /Yr. Submit a referral to this job (************************************************************************************************************************************************ **Location** _US-Remote_ **ID** _2025-6786_ **Category** _Cyber Security & Intelligence_ **Position Type** _Full-Time_

The successful candidate in the Technical Support Services (TSS) Technician role provides technical assistance and support to clients of FIT Technologies. The TSS Technician supports, monitors, and maintains the client environment either onsite or remotely by performing day-to-day tasks and maintenance. This role relies on experience and judgment to accomplish goals and to meet standards for IT support and exemplary client service. PRIMARY RESPONSIBILITIES Build and maintain relationships with clients and other team members. Perform software/hardware upgrades. Install, maintain, and repair, desktop hardware, network equipment and PC peripherals. Maintain daily service calls and meet requested SLA time frames based on client expectations. Provide detailed progress updates in a timely and accurate manner. Perform routine maintenance following company and vendor standards. Work to ensure physical cabling infrastructure meets desired standards. Participate in equipment liquidations. KNOWLEDGE AND SKILL REQUIREMENTS Display a professional, reliable, trustworthy, and positive demeanor. Possess ability to troubleshoot, diagnose and solve problems as well as document all steps taken for resolution including use of an internal ticketing system. Possess ability to relay technical information and instruction (written and verbal) to clients with varying ranges of technical knowledge and background. Have organizational skills with strong orientation to detail and ability to follow-through on tasks. Understand varying versions of Microsoft Windows, Active Directory, Microsoft 365, and Group Policy. Have experience with Microsoft Office applications. Comprehend networking protocols and concepts such as TCP/IP addressing, and VLANS. Be familiar with network-based PC operating system deployment. Possess ability to maintain confidentiality of information accessed, processed, or stored. A+, Network+, MTA, MCSA certifications are desirable. Able to: work and adapt in an evolving-priority environment. follow processes and protocols. meet deadlines and to manage multiple tasks simultaneously. ensure physical cabling meets desired standards. learn software tools/applications (e.g., asset tracking and ticketing system) WORKING CONDITIONS + REQUIREMENTS Working conditions are normal for an office environment and will require: Reliable transportation, valid driver's license, and valid vehicle insurance. Local travel and occasional travel to other parts of Ohio or out of state. May require occasional evening and weekend work. Must be able to lift/carry 50lbs. May occasionally require work weeks over 40 hours. APPLICATION To apply, submit an application online through our Career Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Headquartered in Cleveland, FIT Technologies is an employee-owned company (ESOP) with 160+ staff supporting clients throughout Ohio and in metropolitan areas in 30+ states across the country. FIT Technologies offers a comprehensive benefits package including: Health, dental, vision, life insurance Paid time off and paid holidays Paid Parental Leave Employee Stock Ownership Plan 401(k) with match Dependent Care FSA To promote a healthy work environment and provide exemplary customer service, FIT Technologies is a non-smoking workplace and does not hire tobacco/vape users. FIT Technologies is an equal opportunity employer and welcomes diversity in our employees. We do not discriminate and will take measures to ensure against discrimination in employment, recruitment, compensation, termination, promotions, and other conditions for any employee or job applicant on the basis of race, color, national or ethnic origin, ancestry, gender, age, religion, creed, disability, military or veteran's status, sexual orientation, gender identity or gender expression.

JOB TITLE: IT Admin II - JDE Applications Administrator REPORTS TO: Sr Manager - Applications DEPARTMENT: Information Technology WAGE: Salaried, Exempt WORK HOURS: Full-time, Variable ABOUT THE POSITION Plaskolite is looking for an experienced IT Applications System Administrator to support and manage the JD Edwards (JDE) EnterpriseOne ERP, CRM systems and related interface systems. This role is responsible for the application servers, systems administration, and support of JDE technical functions. The position requires 5+ years of industry experience and a strong background in JDE administration with 3+ years of hands-on experience. JOB FUNCTION/PURPOSE: Responsible for the ERP administration, production-related IT applications, and related interfaces system (Data collection/RF scanning, Labeling, EDI). Administer and maintain JDE ERP environments, including deployment, database, enterprise, web servers, and fat clients. Perform package builds, deployments, ESU/ASU installations, and environment refreshes. Configure, maintain, and troubleshoot JDE application security (roles, permissions, and user access). Administer and support WebLogic, Windows, and Linux servers supporting the JDE ecosystem. Collaborate with database administrators on Oracle and SQL Server platforms to ensure database performance and availability. Ensure operational continuity with focus on availability and performance Manage backup, recovery, disaster recovery, and business continuity processes for JDE and related systems. Ensure system security, compliance, and audit readiness (e.g., Audit, internal IT Security policies). Work closely with Applications, Infrastructure, and System Administration teams to troubleshoot issues and deliver enhancements. Support IT service management processes, including incident, problem, and change management. Document system architecture, procedures, configurations, and changes. Participate in 24/7 on-call support rotation for critical systems. QUALIFICATIONS: Bachelor's degree in computer science, Information Technology, or related field, or equivalent technical training/certification with 5+ years of industry experience. Proven expertise in ERP applications administration Preferably in JD Edwards EnterpriseOne CNC administration (3+ years). Strong experience with Windows and Linux operating system administration. Hands-on experience with Oracle WebLogic Server administration. Solid knowledge of Oracle Database and SQL Server platforms. Experience in backup/recovery strategies, disaster recovery planning, and high availability solutions. Strong working knowledge of JD Edwards security tools, roles, and compliance practices. Experience with ESU management, software updates, and tools releases. Experience with Global Multi Country JDE rollouts is a plus. Experience in managing label design, RF Scanning, EDI systems is plus. Familiarity with IT service management frameworks and project management tool is a plus. Excellent troubleshooting, analytical, and problem-solving skills. Strong interpersonal, Project management and communication skills with the ability to collaborate across business, application, infrastructure, and administrative teams. Ability to manage multiple priorities in a fast-paced environment. AVAILABLE BENEFITS: Sign-On Bonus Medical, Dental, and Vision Insurance on Day One 401(k) with Employer Match Generous Paid Time Off Paid Holidays Life Insurance Employee Discount Program Employee Assistance Program Tuition Reimbursement Voluntary Insurance Offerings (Life, Pet, Cancer, Hospital, Disability and more) ABOUT PLASKOLITE PLASKOLITE is a global leader in manufacturing of engineering thermoplastics, including Acrylic, Polycarbonate, ABS, Olefin and PETG Sheet, Extruded Profiles and PMMA Polymers. Founded in 1950, by Donald Dunn and family, PLASKOLITE has a reputation for providing the highest quality products in the industry. Our innovative thermoplastic solutions are used in a wide variety of applications, including glazing, safety shields, lighting, signs and point-of-purchase displays. Headquartered in Columbus, Ohio, with manufacturing facilities throughout North America and Europe, Plaskolite delivers superior thermoplastic sheet, profiles, and polymers to the world thru long-lasting customer relationships and hands-on customer service. PLASKOLITE is committed to providing equal employment opportunities to qualified individuals with disabilities. If requested, the Company will provide reasonable accommodation to otherwise qualified individuals where appropriate to allow the individual to perform the essential functions of the job, so long as doing so does not create an undue hardship on the business.

Full-time Description Network Technician Tier 2 About Us: DataPerk is a leading IT Managed Service Provider dedicated to excellence, integrity, partnership, and innovation. Our comprehensive range of services includes web design, programming, hosting, data cabling, network design, hardware and software support, and managed service packages. We take pride in our collaborative and supportive work culture and are committed to delivering secure, scalable technology solutions efficiently and promptly. If you are a skilled IT professional looking to join a dynamic team then apply today! DataPerk is seeking a talented Network Technician Tier 2 to contribute to our mission of providing exceptional IT services tailored to the specific needs of our clients. Role and Responsibilities: General Networking Possess a strong understanding of general networking concepts and the OSI model. Install, troubleshoot, and repair structured cabling, and review technical drawings. Configure and troubleshoot DHCP and DNS (server and gateway). Perform latency checks, packet captures, and review overall network health. Switching/Routing Install, configure, and troubleshoot switches and routers (Fortinet, Meraki, Cisco). Understand broadcast domains and implement VLANs. Install, configure, and troubleshoot switch stacking and power failover. Understand and troubleshoot network topologies. Firewalls Install, configure, and troubleshoot firewalls and site to site VPNs (Fortinet, Meraki, Cisco). Install, configure and troubleshoot client SSL-VPNs (Fortinet, Meraki, Cisco). Experience maintaining licensing and configuration backup plan. Wireless Implement, configure, and troubleshoot wireless systems including Fortinet, Meraki, Cisco, and UniFi. Maintain licensing and backup configuration plans for wireless systems. Intermediate Experience Microsoft 365 administration, configuration, and troubleshooting Server administration, configuration, and troubleshooting Storage administration, configuration, and troubleshooting Network administration, configuration, and troubleshooting Benefits: DataPerk offers an excellent benefits package which includes: BCBS Health, Dental and Vision Insurance (DataPerk pays for 50% of Health Insurance premiums) Company sponsored Short Term Disability, Long Term Disability and Life Insurance Plan Simple IRA Plan with a company match up to 3% contribution Paid Holidays, Paid Time Off, Paid Bereavement, Paid Floating Holidays and more Requirements A bachelor's degree in the area of specialty or an equivalent combination of education and experience. At least five years of industry experience in Network Administration. Possess at least one of the following certifications: CompTIA Network+ Cisco Certified Network Associate (CCNA 200-301 Cisco Certified DevNet Associate Fortinet NSE 4-6 Possess two or more of the following certifications: Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Windows Server Administration Fundamentals CompTIA Server+ CompTIA Security+ Certified Ethical Hacker VMware Certified Professional (VCP) Red Hat Certified Engineer (RHCE) Cisco Certified Network Associate (CCNA) Associate in computer science or comparable experience Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and collaboration skills. A commitment to delivering top-quality IT solutions and support.

JobID: 210681206 JobSchedule: Full time JobShift: Day : You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role. As an Infrastructure Engineer III at JPMorgan Chase within the US Government Platform Product Team, you will leverage your expertise in software, applications, and technical processes to contribute to the infrastructure engineering discipline. Your role involves applying technical knowledge and problem-solving skills across various applications of moderate scope. You will play a key role in supporting the modernization, automation, and maintenance of these applications. Job responsibilities * Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications * Resolves most nuances and determines appropriate escalation path * Executes conventional approaches to build or break down technical problems * Drives the daily activities supporting the standard capacity process applications * Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses * Considers upstream/downstream data and systems or technical implications * Be accountable for making significant decisions for a project consisting of multiple technologies and applications * Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills * Formal training or certification on infrastructure engineering concepts and 3+ years applied experience * Experience with VMWare platforms, specifically hypervisor * Accountable for making significant decisions for a project consisting of multiple technologies and applications * Strong knowledge of one or more infrastructure disciplines such as VMWare / ESX, Linux / Unix, Microsoft Windows, hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments * Strong knowledge of one or more scripting languages (e.g., Scripting, Python, Terraform, Ansible, etc.) * Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments * Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds * Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge * Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses * Considers upstream/downstream data and systems or technical implications Preferred qualifications, capabilities, and skills * Experience with Linux / Unix Server * Experience with JIRA & ServiceNow * Experience with Puppet * Experience with Terraform * Experience with Ansible

Apply IT Specialist (SYSANALYSIS) Department of Defense Defense Logistics Agency J62-AX Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: * Battle Creek, MI: $105,383 - $137,000 * Columbus, OH: $109,966- $142,957 * Dayton, OH: $109,308- $142,103 * Fort Belvoir, VA: $120,579- $156,755 * New Cumberland, PA: $120,579- $156,755 * Ogden, UT: $105,383 - $137,000 * Philadelphia, PA: $116,123- $150,962 * Richmond, VA: $110,083- $143,109 Summary See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: * Battle Creek, MI: $105,383 - $137,000 * Columbus, OH: $109,966- $142,957 * Dayton, OH: $109,308- $142,103 * Fort Belvoir, VA: $120,579- $156,755 * New Cumberland, PA: $120,579- $156,755 * Ogden, UT: $105,383 - $137,000 * Philadelphia, PA: $116,123- $150,962 * Richmond, VA: $110,083- $143,109 Overview Help Accepting applications Open & closing dates 11/26/2025 to 12/05/2025 Salary $105,383 to - $156,755 per year See Summary Section below for more salary information. Pay scale & grade GS 13 Locations 1 vacancy in the following locations: Battle Creek, MI Whitehall, OH Wright-Patterson AFB, OH New Cumberland Defense Logistics Center, PA Show morefewer locations (4) Philadelphia, PA Hill AFB, UT Fort Belvoir, VA Richmond, VA Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple Appointment Types Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status Yes Announcement number DLAJ6-26-12838830-MP Control number 851123300 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Clarification from the agency "Agency" means current permanent DoD employees. Veterans include Veterans Employment Opportunities Act (VEOA) eligible veterans. Videos Duties Help * Serves as technical interface lead specialist for the assigned Automated Information Systems (AISs) teams with responsibility for planning, organizing... * ...and directing the activities of lower graded computer specialists in the architectural design and/or development of the assigned AISs. * Manages the development and enforcement of DoD/DLA standard methods and procedures for the execution of product development functions. * Responsible for performance analysis, data modeling, standards enforcement, and programming technical support running in a multiple operating system environment. * Serves as expert for assigned AIS/subsystem and designs/modifies or participates in design/modification of software applications. * Provides cyber expertise and technical direction to team members in preparation to mitigate cyber vulnerabilities. * Provides technical expertise and remains informed regarding industry trends and standards impacting the development and maintenance of architectural platform(s) for AIS or AIS Subsystem(s). * Develops strategic architectural objectives including objectives for system behavior at user sites, software engineering methods, and integration of purchased components with J6 developed components and with the database architecture. * Provides expertise and technical direction to lower graded information technology specialists in preparation of load, maintenance, recovery, and operating instructions for deployment of application/modification to customer support site(s). * Responsible for the development and maintenance of AIS architectural diagrams and data models. * Responsible for performing corrective actions related to audit findings. * Provides advice for all matters related to FISMA controls to help improve performance in terms of operations, management, auditability, structure, and strategy. * In addition to the knowledge of Cybersecurity, GRC, and security concepts, will be responsible for supporting the evaluation of the current state, risk assessments... * ... and supporting the documentation of to-be state and executing the design, build and deployment of modernization efforts. Requirements Help Conditions of employment * Must be a U.S. citizen * Tour of Duty: Set Schedule * Security Requirements: Non-Critical Sensitive * Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal. * Fair Labor Standards Act (FLSA): Exempt * Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service. * Recruitment Incentives: Not Authorized * Bargaining Unit Status: Yes * This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations (J6) locations. Qualifications To qualify for an IT Specialist (SYSANALYSIS) your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: * Provides technical expertise to information system personnel responsible for system design and to other systems analysts responsible for related portions of the AIS during development of system architecture, database and software design. * Modifies existing applications as necessary to migrate from a non-database to a database architecture. * Provides cyber expertise to administrators responsible for mitigating security vulnerabilities. * Develops requirements, recommendations, and alternatives for development, procurement and/or adaptation of software based on research, studies, and cost/benefit analysis. * Creates required AIS architectural diagrams and data models. * Perform audit corrective actions to close out Notice of Finding and Recommendation (NFR). * Collects, analyzes, and prepares detailed reporting to be used for managing security and compliance in IT systems/applications. * Reviews program security policies and procedures ensuring alignment with current organizational policies and procedures. * Reviews and evaluates IT system design and development documents to ensure system safeguards result in an acceptable level of risk and pass compliance. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional information For Important General Applicant Information and Definitions go to: ****************************************************************** Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: ********************************************************************************** Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace Policy The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing. Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing. The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids. ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. The assessments for this job will measure the following Competencies: * Reading Comprehension * Decision Making * Accountability * Attention to Detail * Customer Service * Flexibility * Influencing/Negotiating * Integrity/Honesty * Interpersonal Skills * Learning * Self-Management * Stress Tolerance * Teamwork * Reasoning Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire and USA Hire assessments. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows: * To begin the application process, click the Apply Online button. * Answer the questions presented in the application and attach all necessary supporting documentation. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. * Click the Submit Application button prior to 11:59 PM (ET) on 12/05/2025. * After submitting your online application, you will be notified whether or not you are required to take any additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you both on screen and via email notification. The email may be routed to your "Spam" or "Junk" folder. If you do not receive the email invitation to the assessment and you meet the minimum qualifications for the position, you should contact **************************************** to request the email be re-sent. Requests to re-send invitations to the USA Hire Competency Based Assessments must be received by **************************************** BEFORE the close of the JOA. * If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements. * NOTE: Set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application. You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities, and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (************************* There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at ************************ On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit *************************************************** Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: ****************************************************************************************** To preview the questionnaire, please go to ********************************************************* Agency contact information Elise Baerwald Phone ********** Email ********************** Address DLA Information Operations J6 8725 John J Kingman Rd Ft Belvoir, VA 22060-6221 US Next steps If you meet the minimum qualifications of this position, you may be presented with instructions on how to access the USA Hire Competency Based Assessments (CBA) system. These additional online assessments must be completed within 48 hours following the close of this announcement unless you have requested Reasonable Accommodation for the USA Hire CBA. Your results will be kept on record for one year when applying for future jobs that require the same USA Hire CBA. NOTE: If the USA Hire CBA is altered within a year of your last application, you will be required to take the new USA Hire CBA. If no additional online assessments are required you will receive an OPM notification stating "It has been determined that you have completed all required online assessments and your application is complete. No further action is required." Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help To apply for this position you must provide a complete Application Package. Each Application Package MUST include: * Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. * Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station. Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently seeking a self-motivated, results oriented NETWORK ADMINISTRATOR. This position is on-site located in Hilliard (Columbus) Ohio. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! MAJOR RESPONSIBILITES: Develop, deploy, and oversee high-performance LAN/WAN/SAN infrastructures, integrating secure wireless networking solutions for both corporate and remote locations. Follow best practices to ensure network security protocols are implemented and updated as necessary to safeguard company data, systems, and infrastructure from internal and external threats, this includes following PCI standards. Configure, maintain, and optimize network hardware such as routers, switches, firewalls, and wireless access points, ensuring high availability, performance and security. Lead network troubleshooting and incident response efforts to quickly resolve issues and minimize downtime across critical systems. Serve as a technical lead for infrastructure projects, including new store rollouts, network upgrades, and technology deployments. Develop and maintain detailed documentation of network configurations, architecture diagrams, operational procedures, and policies. Evaluate emerging networking technologies and tools to provide recommendations to improve network efficiency, security, and scalability. EDUCATION & EXPERIENCE: Bachelor's degree in computer science, Information Technology, or a related field preferred. 5+ years of hands-on experience in network administration or engineering, with a strong track record in enterprise environments. At least CCNA certification, CCNP preferred Advanced knowledge of networking protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, BGP, OSPF and VLANs). Experience with Sonicwall firewalls Hands-on experience with network monitoring, diagnostics, and management tools Proven expertise in routing, switching, firewall configuration, and wireless networking. Strong analytical and problem-solving skills with keen attention to detail. Excellent verbal and written communication skills; ability to explain technical concepts to non-technical stakeholders. PREFERRED EXPERIENCE: Experience with Cisco, Ubiquiti networking products and UniFi Controller software. Experience with Cisco and Ubiquiti wireless configuration and management SAN and backup solution design and implementation Knowledge of PCI security standards Familiarity with F5 load balancers Familiarity with retail IT infrastructure and large-scale multi-site network environments. MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with Company Match Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.

Arizona - Remote; Arkansas - Remote; Florida - Remote; Georgia - Remote; Idaho - Remote; Illinois - Remote; Indiana - Remote; Iowa - Remote; Kansas - Remote; Kentucky - Remote; Louisiana - Remote; Michigan - Remote; Minnesota - Remote; Mississippi - Remote; Missouri - Remote; Montana - Remote; Nebraska - Remote; Nevada - Remote; New Mexico - Remote; North Carolina - Remote; North Dakota - Remote; Ohio - Remote; Oklahoma - Remote; South Carolina - Remote; South Dakota - Remote; Tennessee - Remote; Texas - Remote; Utah - Remote; Virginia - Remote; West Virginia - Remote; Wisconsin - Remote; Wyoming - Remote **Company Description** We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities, and our people make it possible. Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us - and will continue to allow us - to grow. The result? Inspired people, amazing designs, and projects with purpose. **Job Description** As a Electrical Engineer, on the Power Systems Studies group you will work directly with some of the world's largest technology companies and other mission-critical clients. You will serve as an electrical engineer on projects, design calculations, write technical reports, and prepare documents. Experience in performing short circuit analysis and producing arc flash studies is required. You will also coordinate with other Olsson teams, professional staff, technical staff, and clients. You may travel to job sites for observation and attend client meetings. _We currently have one opening and will consider candidates interested in being located in most locations across the United States._ **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills + Ability to contribute and work well on a team + Ability to be a self-starter to take on a variety of tasks to best serve the client and their project work + Investigation and troubleshooting of problems to find solutions + Ability to contribute and work well on a team + Bachelor's Degree in electrical engineering + 2+ years or related electrical engineering experience + EIT required + SKM and ETAP software experience is preferred \#LI-DD1 **Additional Information** Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we're here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it. As an Olsson employee, you'll receive our traditional benefits package (health care, vision, dental, paid time off, etc.), plus you'll: + Engage in work that has a positive impact on communities + Receive an excellent 401(k) match + Participate in a wellness program promoting balanced lifestyles + Benefit from a bonus system that rewards performance + Have the possibility for flexible work arrangements **Please note:** The benefits listed above apply to full-time employees. If you're applying for an internship, you can learn more about internship-specific offerings and experiences at Olsson by visiting ********************************** . Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.

Systems Support Engineer EMPLOYER: Chartered Institute of Export & International Trade POSITION STATUS: Permanent, Full time / Part time REPORTS TO: Head of IT Operations & Infrastructure SALARY: £35,000 - £39,000 The Chartered Institute of Export and International Trade is the premier association for exporters and importers, empowering organisations and individuals with the tools and knowledge required for effective, sustainable, and competitive international trade. We provide a comprehensive suite of memberships, qualifications, training, events, and advisory services for global trade professionals. In collaboration with the UK government, we set trade standards nationally and internationally. In summer 2024 we proudly became the Chartered Institute of Export and International Trade, highlighting our role and the professional status of our members in global trade. We are now recruiting a Systems Support Engineer to work in our London office. JOB BRIEF The role will be working within Technology Services department and offers a chance to make a meaningful impact on IT services, maintaining and improving our Microsoft 365 environment, as well as be a point of contact for day-to-day IT support, under the direction of the Head of IT Operations. RESPONSIBILITIES: User Support: Point of contact for users, delivering high-quality and responsive support, taking ownership of incidents and providing resolution within SLA's. Support of Microsoft products including Windows 11, office suite, and enterprise business applications. Managing user accounts, groups, mailboxes, roles, permissions, onboarding/offboarding, password resets, MFA setup, and account unlocks Device setup and troubleshooting including laptops, mobile phones, printers Working with ticketing system, keeping records up to date, documenting actions and solutions IT Systems Support: Supporting M365 environment with a focus on Entra, Intune, Exchange, Teams, SharePoint, OneDrive. Carry out improvements to M365 environment to optimise configuration, improve automations and align to best practice. Monitoring dashboards for incidents and alerts, escalate cyber security concerns and incidents Assist with data recovery, backup restoration, content search requests. Create and maintain basic PowerShell scripts for automation and reporting. Assist with cloud, infrastructure, end user computing and security projects. Identify automation and self-service opportunities to reduce ticket volume. Create/update documentation including KBAs, SOPs, asset register Maintain good cyber security posture, align with “secure by design” principle when administering systems, implement principle of least privilege when managing permissions Promote cyber awareness to safeguard data, systems and assets DESIRED SKILLS SET AND EXPERIENCE: Proven experience in a 2 nd line / Systems Support / IT Administrator role, focusing primarily on Microsoft 365. Relevant technical certifications and drive for continuous learning and development. Customer service and interpersonal skills Strong troubleshooting, organisational, and documentation skills. M365 admin centre (Exchange, Intune, Entra, SharePoint) Excellent Windows OS administration knowledge Good knowledge of commands and automation e.g. PowerShell Good understanding of working within IT Service management frameworks / Agile environment Knowledge of network fundamentals Understanding of cloud services and virtualisation Understanding of backup and disaster recovery Exposure to compliance and information security standards, e.g. ISO 27001, Cyber Essentials Awareness of Power Platform including Dynamics and Power Apps BENEFITS: 36.5 hours per week including 4pm Friday finish 25 days annual leave and day off for your birthday too Annual performance-related bonus Employee Assistance Programme (EAP) Private healthcare including Optician/Dental costs Life Assurance (Salary x4) Personalised training A range of discounts for shopping, holidays and cinema attendance 2 days volunteering a year DIVERSITY AND INCLUSION: Life would be boring if we were all the same! Chartered Institute is a company with a charitable status that believes in diversity and inclusion, as shown in the hiring and progression of our team members. The workforce is truly diverse - in age, nationality, gender and location. With a passion for nurturing, supporting and including all team members - no matter who you are - we celebrate identity. We are proud of who we are and where we come from. As an Investors in People accredited organisation, we care about and prioritise all our team members daily. We ensure to engage with and listen to everyone. Our Disability Confident and Mindful Employer accreditations express our commitment to the specialist needs and mental health of our team members. Having family-friendly policies allows our employees to partake in a flexible work environment so they can take care of children and loved ones. HOW TO APPLY: Fill in your details below and upload your CV for review by the Talent Acquisition team. if you are having difficulty completing the application and would like some support or if you have questions, please contact our Head of Talent Acquisition, Gary Watson on: 01733 404 400 **********************