Desktop engineer jobs near me

Experienced IT Support Specialist At Lerch, Early & Brewer, a law firm in Bethesda, Maryland, we're more than a law firm - we're trusted partners to our clients. Join our dynamic team as an IT Support Specialist, where you'll play a crucial role in supporting our legal professionals using a wide variety of legal-specific applications. Position is ideal for someone looking to build upon 2-3 years of experience providing end-user support in a small to medium-sized law firm. Responsibilities include: Install, configure, and maintain software and hardware systems to ensure optimal performance Resolve technical issues related to software, hardware, smartphones and tablets, personal printers, MFDs, VoIP telephones, audio/video equipment, and conference room systems Provide application support and training Deliver outstanding customer service both at desk-side and via remote support tools Assist with systems and application administration Maintain inventory of IT equipment Provide matter litigation support by performing or assisting with electronic data ingestion, discovery, and production Required Skills and Experience: Experience providing desk-side, telephone, and remote support in law firms or similar environments Proficiency with Windows 11, Windows 10, Microsoft 365, Microsoft Teams, Microsoft 365 Copilot, Adobe Acrobat, iManage cloud, and mac OS. Proficiency with Apple iOS and Android mobile devices Strong customer service, verbal, and written communication skills Ability to communicate computer problems and resolutions to all levels of knowledge and experience Excellent organizational skills A+ and NET+ certifications, or equivalent work experience Benefits: Lerch, Early & Brewer offers excellent benefits, including health and dental insurance, paid holidays, vacation time, sick leave, and a 401(k) plan. The firm is conveniently located near the Bethesda Metro. We are an equal opportunity employer committed to diversity, equity, and inclusion, and we hire attorneys and staff with a broad variety of backgrounds and capabilities. Application Instructions: Apply on LinkedIn with your updated resume attached, OR send a cover letter and resume to ************************** and note that you are applying for the IT Support Specialist position. Help Us Learn About You: The best applicants provide a cover letter explaining their interest in a career as an IT Support Specialist and their interest in working at Lerch, Early & Brewer. We'd love to learn about you, so please share information you think distinguishes you from other candidates.

Insight Global is seeking a Senior Service Desk Analyst to join a lean IT team in Arlington, VA. The immediate need is to deploy and image laptops, support users across two locations, and drive improvements in customer service and mobile device management. The role is onsite during the contract period, with potential for hybrid flexibility upon conversion. This is slated as a 3-6-month contract-to-hire full-time position. *Candidates must be able to work on W2 without sponsorship now and in the future* Key Responsibilities: Laptop Deployment & Imaging: Set up and deploy laptops, create and maintain “golden images” using OS deployment tools (PLUS OS Deployer preferred). Mobile Device Management (MDM): Implement, configure, and maintain Mobile Device Management solutions (Intune, JAMF, or similar). Set up and manage Intune environments, not just maintain existing setups. Service Desk Operations: Handle Tier 1-3 support tickets (6-8 per day, typically resolved in 15 minutes or less). Troubleshoot PC hardware and software issues. Support users in both Arlington and remote locations (cross-team and TeamViewer support). Manage Office 365, license permissioning, and MFA. Address phishing email incidents and keep devices up to date. Customer Service & Collaboration: Partner with Jason to improve customer service processes (CSR) across the organization. Work independently as an individual contributor within a 6-person team. Continuous Improvement: Identify and propose process improvements for service desk and Mobile Device Management operations. Must-Have Qualifications 2-5 years of senior helpdesk/service desk experience. Strong PC troubleshooting skills (hardware & software). Proven experience with Mobile Device Management (Intune, JAMF, or similar)-including setup and ongoing management. Experience with OS deployment and imaging (PLUS OS Deployer or equivalent). Office 365 administration and license management. Familiarity with MFA and phishing email response. Comfortable handling Tier 1-3 tickets. Self-motivated, fast learner, and proactive problem solver. Able to work onsite in Arlington, VA, 5 days/week during contract period. Preferred Qualifications A+ Certification, MCP, or Endpoint Manager certification. Experience with Windows-heavy environments. Experience with JAMF or other Mobile Device Management platforms. Experience with endpoint management tools. Work Environment & Schedule Team of 6, individual contributor (no mentoring/training responsibilities). 6-8 tickets/day; expected to take on a larger share to support current system admins. Contract period: 8-hour days (7:30-4:30 or 8-5, with 1-hour lunch). After conversion: Hybrid schedule (3 days onsite/2 remote), flexible hours. Career growth opportunities available; potential to advance in tech stack and leadership. No on-call required during contract (only 2 calls/year expected). Compensation: $35/hr to $43/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law

Telework US Citizen We are seeking to hire a Tier 2 Technical Support Operations Analyst in support of the Justice-US COURTS program. This is a great opportunity for someone has a strong background in the Power Platform, excels in troubleshooting and operational support, and thrives on improving systems, processes, and user experience. Job Description: The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. Be available for on-call 24x7x365 ongoing application support. Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. ServiceNow metrics reporting on ticket acknowledgements, resolution times Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. 4-6 years of experience in information technology, systems administration or other IT related field. Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. Other Job Specific Skills Technical problem solving and implementer skills in application coding, infrastructure, or automation. Effective communications (written and spoken). Coordinates and tracks well across AFS and client technical and functional teams. ServiceNow ITSM (desired not required). ITIL (desired not required). Data Analysis / Excel. SQL Server Integration Services (SSIS). T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data

The U.S. Department of the Treasury is seeking a detail-oriented administrative and program support staff member to serve as an IT Support Specialist for its Washington, DC-based technical assistance program. The person selected will be hired under a personal services contract. The Office of Technical Assistance provides technical assistance to over 50 countries in five functional areas: economic crimes, government debt and infrastructure finance, budget and financial accountability, banking and financial services, and revenue administration. This position is located at OTA headquarters in Washington, DC. SCOPE OF POSITION The IT Support Specialist delivers comprehensive IT help desk and technical support across OTA's global footprint. Responsibilities span hardware, software, network, cybersecurity, email systems, and equipment logistics. Duties may include but are not limited to: Hardware, software, and network support for global staff Governance and information assurance/cybersecurity to ensure compliance with government-wide cyber-security directives and FISMA compliant reporting, as well as enterprise initiatives like cyber hygiene scans and data loss prevention IT service delivery to include remote technical support such as device troubleshooting, patching, IT asset provisioning, software/hardware maintenance, Audio/Video equipment, troubleshooting M365 and other software issues, and managing IT inventory Email support, including account creation, updates, deletions, and archiving IT equipment support, maintenance, repair, and replacement of IT assets QUALIFICATIONS Required Knowledge, Skills, and Experience: Deep understanding of M365 hybrid environments, Entra ID, SSO, and MFA Proficiency in Windows troubleshooting and device support Skilled in Microsoft 365 administration: Exchange Online, Teams, SharePoint, OneDrive, Groups Experience with Adobe, Power BI, Power Automate, Visio, Planner, Project Experience installing, configuring, and supporting laptop and mobile devices. Experience with remote support tools (Remote Desktop, Zoom, MS Teams) Knowledge of cloud security best practices and compliance In addition to the requirements listed above, the following experience is preferred: Experience supporting a hybrid work environment that includes support of staff deployed worldwide Strong communication and interpersonal skills Ability to work under deadlines and to adapt to changing circumstances Collaborative team spirit, cultural sensitivity, and a strong desire to learn Minimum 7 years of IT support experience Bachelor's degree in IT or related field; relevant certifications (e.g., CompTIA, Microsoft, ITIL) preferred Why Join Us At SAJ Technologies, we deliver mission-critical solutions to federal and state agencies with a focus on data integrity, cybersecurity, and operational excellence. You'll be part of a small, agile team supporting an essential public health mission-ensuring clean, safe drinking water across the nation.

We are seeking a junior-level Data Science professional with a strong academic foundation and early hands-on experience. The ideal candidate will hold a bachelor's degree in a data science-related field and bring internship or project experience that demonstrates curiosity, initiative, and a willingness to learn from senior team members. This role is a great opportunity for someone eager to grow their technical skill set while supporting a high-impact mission. Required Qualifications Active TS/SCI clearance with the willingness to obtain a CI polygraph Ability to work onsite in Northern Virginia, 40 hours per week (telework options are extremely limited) Proficiency with Python and SQL Preferred Qualifications Familiarity with GEOINT collection and related NGA/NRO systems Experience with additional programming languages such as R, JavaScript, HTML, and CSS Understanding of object-oriented programming Experience using visualization tools such as Grafana, Tableau, or Kibana Ability to quickly learn new technologies, adapt to evolving mission requirements, and support the development/testing of new analytic methodologies

Unbox, image, box and provision PC devices to all client staff Schedule appointments with client staff to confirm Day 1 Provisioning including setup of Email, Office, Biometrics, Applications and more Ensure Service Level Agreement is maintained on a daily basis Scan all received equipment, imaging computers with a client standard image, delivery and setup of PC request Monitor PC Provisioning queue, and maintain lowest individual pending ticket count Ensure that all PC requests fulfilled are within the PC Provisioning policies and guidelines of the Client Confirm accuracy of all asset management related systems including physical inventories Follow established and tested process and procedures provided by the Client Team Lead Validate Provisioning through defined quality assurance procedures Ensure work environment is maintained (clean, organized, and safe) Provide weekly statistics to client Team Lead on a regular basis, or on demand Troubleshoot PC Operating System and Hardware issues as needed Educational Qualifications and Experience: Education: Bachelor's degree preferred Role Specific Experience: 2+ years of work experience relevant to the duties and accountability of the position Experience in IT Customer Service, Technical Troubleshooting, IT Asset Management and IT Device Provisioning and Support Experience with the World Bank standard operating systems and tools, including but not limited to: Windows, ServiceNow, M365, Outlook Certification Requirements: None specified. Required Skills/Abilities: Proficiency in MS Excel and PowerPoint (MS-Office skills), ServiceNow, Client relationship management Advanced knowledge of hardware and software products, and problem solving/troubleshooting skills Advanced knowledge of office technology hardware (PC's, printers, etc.) Willingness and ability to exhibit pleasant, professional, and courteous workplace etiquette Excellent verbal and written communications skills Excellent administrative skills: organized, efficient, detail oriented, and versatile Excellent customer service approach to dealing with people at all levels Accountability towards team objectives Ability to assemble and configure typical equipment configurations for PCs or laptops Ability to function well in a team-based environment, and to contribute to common goals Ability to perform all responsibilities of all analysts and maintain productivity at all times About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Pooja Rani Email: ****************************** Internal Id: 25-50568

Rogers & Company, a distinguished public accounting firm based in Tysons Corner, VA, boasts over two decades of experience serving clients across the United States and internationally. Our core emphasis revolves around delivering comprehensive audit, tax compliance, and outsourcing services to associations, charities, and other nonprofit organizations. We are currently seeking an IT Administrator to oversee and manage all the firm's technology needs, including network infrastructure, digital applications, data backups, security measures, and collaboration with external vendors (NTIVA, Intermedia, Cox, CCH, Dell, etc.). This position would provide technical support and troubleshooting to firm personnel, maintain servers and networks, configure workstations, and manage software and communication applications. The IT Administrator should have strong technical knowledge and experience in network administration and technology support, as well as excellent problem-solving and communication skills. IT Administrator Responsibilities: Troubleshoot, support, and resolve IT-related issues for firm employees through onsite and remote presence. Collaborate with third-party IT vendors to address IT-related matters. Configure workstations, including set-up, software installations, domain joining, VPN configuration, and related requirements and ongoing updates. Install, configure, and maintain computer hardware, software, and peripherals. Oversee, maintain, and monitor network performance and security. Install firmware and security updates on endpoints, servers, printers, and related networking equipment when needed. Manage user accounts, access rights, and security settings for domains, emails, and software systems. Perform data backups and secure data according to established procedures. Work with website vendors in making updates and related maintenance. When applicable, install and configure network hardware, such as routers and switches, or coordinate with external vendors. Assist in maintaining communication systems, VoIP, and any related equipment, services, and platforms. Train users on new hardware and software applications. Research and recommend new IT technologies and solutions. Minimum Qualifications (Education, Experience, Certifications): Bachelor's degree in Computer Science or related field, preferred, or Associate's in Computer Science or Networking. Required minimum experience: 3-5 years or more of experience working in IT. Proficient in Windows Server, Windows 10/11, Microsoft Office, MS Exchange, and 365. Basic knowledge of network protocols, such as TCP/IP, DNS, and DHCP. Experience with network hardware, such as routers and switches. Excellent problem-solving and communication skills. Able to work independently and as part of a team. Not required, but helpful, experience with CCH Prosystems software installations and maintenance. This opportunity is located in our Tysons Corner, VA office primarily as an in-office position, with some remote support. If you are an ambitious and dedicated professional, our firm offers an optimal environment for your continued career growth and success. Rogers & Company provides competitive compensation and additional benefits, including: Benefits: Flexible time off (FTO), hybrid work arrangements, and firm holidays. Traditional and Roth 401K plans, with firm matching. Health, dental, and vision insurance. Short and long-term disability, AD&D, and life insurance. Minimum of 40 hours paid continuing professional education. Paid maternity and paternity leave. Annual performance-based bonus compensation. More About Rogers & Company Rogers & Company stands as a premier CPA firm serving tax-exempt organizations, employing a practice model focused on delivering high-quality work and achieving successful client service outcomes. Our client base includes nationally and internationally recognized charities, foundations, and associations, where our professionals collaborate to provide innovative solutions and measurable results. As an independent firm, Rogers & Company is a proud member of Alliott Global Alliance, a network comprising over 200 independent member firms across nearly 100 countries worldwide. Our commitment to diversity is evident in our employment practices, where we provide equal opportunities to all employees and applicants, irrespective of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. Please note that Rogers & Company does not accept unsolicited candidates, referrals, or resumes from staffing agencies, recruiters, or any other third-party paid services. Referrals, resumes, or candidates submitted to Rogers & Company, its employees, or owners without a pre-existing signed agreement by both parties covering the submission will be considered free of charge and become the property of Rogers & Company.

Must Have Technical/Functional Skills: • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle • Work with vendors to conduct physical asset audit and maintain asset stock rooms • End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) • Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information • Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills • Smart hands support for Server and Network devices • Train the Trainer Roles & Responsibilities: • 100% Work from Office (Client location) • Asset inventory management (New Device Asset/Import/Physical Stocking) • PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. • Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) • Accessory Request Fulfillment and Unknown Device Research/Investigation • PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) • Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) • Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) • New Hire onboarding training and orientation • AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

IT Specialist (IT Department Support) Duration: Full-time Clearance: Active TS/SCI Shift: Start at 7 or 8am, M-F Experience Level: 4-6 Years total Certifications: Sec+ Required Degree: Preferred, not required What we are looking for in a candidate (outside of the above): Either Windows or Linux knowledge (both would be preferred) A solid base of networking (not expecting them to be a seasoned engineer) Ideally has troubleshot, installed, and configured some network switches/routers/firewalls Break/Fix on hardware (PCs, Laptops, peripherals, printers, etc.) Active Directory and Exchange administration (again, not expert-level here) Candidates must hold an active TS/SCI clearance. The candidate must have at least 3-5 years of professional experience. As a member of the Corporate IT team, the primary responsibility of the IT specialist will be to maintain, upgrade, and provide support for Windows and Linux operating systems in an Active Directory network environment. The candidate needs to be able diagnose and resolve issues and problems in a timely manner. Responsibilities also include overall system support including printers, monitors and associated peripherals. Qualifications and Skills Strong proficiency with: PC HW, Laptops, peripherals, and printers Active Directory administration Exchange Administration Network switches and Firewalls Linux Administration Knowledge of network architectures, protocols, and services (file sharing, domain services, web services, VMWare, RSA multifactor) Experience building, securing, maintaining, and troubleshooting computer operating systems and applications (Windows 11, Windows Server, Rocky Linux, Redhat Linux) Knowledge of NIST and CMMC requirements Strong work ethic, self-starter, work well independently as well as in a team environment Ability to interface with end-users, good communication skills DOD 8570 Certification is required.

IT/ System Engineer (Level 2, 2.5, or 3) - Managed Services | Columbia, MD Salary: $85,000-$120,000 + Benefits (dependent on level of experience) A growing Managed Service Provider (MSP) in Columbia, MD is seeking a System Engineer to serve as the top escalation point for their help desk. This is a client-facing, support-focused role where you'll handle advanced troubleshooting, mentor junior techs, and provide onsite support at client locations (~25% local travel). This position is ideal for an experienced engineer who thrives in a fast-paced MSP environment, enjoys solving complex technical issues, and values both technical depth and customer interaction. What You'll Do: Act as the highest-level escalation point for inbound tickets and calls Own tickets end-to-end, escalating to vendors only when necessary Troubleshoot across a wide range of technologies, from desktops to advanced networking and cloud Configure and manage client backups Mentor L1 and L2 engineers, setting standards for documentation and client communication Provide onsite support for escalations, upgrades, and client visits (~25%) Maintain documentation and time entries in Autotask (or similar PSA) Partner with leadership to address recurring issues and improve processes What You Bring: MSP industry experience is required Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, Entra ID/Azure AD) Windows Server & Virtual Servers Networking & Security (SonicWall firewalls, HP switches, VLANs, VPNs, routing basics) Experience with Autotask (or similar PSA/RMM tools) Excellent communication skills; able to simplify technical concepts for non-technical users Proven ability to mentor and support junior engineers Reliable transportation for local client visits (~25%) Must pass background check and drug screen Compensation & Benefits: Salary: $85K-$120K Benefits: Medical, Dental, Vision (partial coverage) + 401(k) PTO: 2 weeks PTO + 1 week sick Mileage reimbursement: $0.70 per mile

This position requires an active TS/SCI security clearance in order to be considered; clearance sponsorship is not available. As a Systems Engineer, you'll collaborate with other engineers to define system requirements, architecture, and design, with the goal to make an impact across the federal government. In supporting the program, you will be required to work 5 days/ per week onsite in the client's Washington, DC location. What you'll do: Collaborate with other engineers to define system requirements, architecture, and design Collaborate closely with key stakeholder partners and IT team to evaluate customer requests for new systems, applications, product standards, and services. Work on the core platform to create and optimize all functions needed to establish a strong platform infrastructure. Perform risk assessments and develop mitigation strategies and ensure compliance with industry standards and regulations. Analyze and validate system designs against requirements and specifications. What you'll need to succeed: 8-10 years of experience as a Systems Engineer provisioning, installing, and supporting on-premise mission critical systems Experience maintaining and managing a on-premise VMWare infrastructure In-depth experience with Infrastructure as Code (IaC), containerization, Kubernetes, Ubuntu, and CI/CD Automation Experience working in a DevSecOps environment Ability to work well on a team as well as individually Ability to think out of the box to help with troubleshooting issues and providing innovative solutions that fit customers' needs Ability to establish and maintain a high level of client trust and confidence with your skills A Bachelor's Degree Active TS//SCI clearance What will make you stand out: Experience with system monitoring tools such as SolarWinds, Grafana, and Prometheus Expertise with container orchestration tools (Rancher, OpenShift, etc.) Experience hardening and securing containers Previous experience with commercial cloud (e.g., AWS, Azure) Passion for learning new development concepts, methodologies, and technologies Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades. What we want you to know: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems. Not ready to apply now? Sign up to join our newsletter here. "EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company's Affirmative Action Plan. This plan is available for inspection upon request by emailing *******************."

Our client is a highly respected Managed Service Provider (MSP) known for empowering IT professionals to excel. With a strong foundation in modern technology and a proactive, solutions-driven approach, they foster an environment where motivated individuals can thrive. The company deeply values its team and invests in ongoing professional growth and development. Role Overview They are seeking a Systems Engineer who will play a key role in building and maintaining high-performance network systems for a diverse client base. In this role, you'll design and implement innovative technical solutions while providing expert support and maintenance. You'll be an essential contributor to ensuring reliable, seamless technology operations-all within a well-established framework of proven best practices. Key Responsibilities: Plan and support client network and computing infrastructure. Perform administration of servers and virtual server clusters. Install, configure, and maintain network hardware, systems, services, equipment, and devices. Monitor and apply performance-enhancing changes to network architectures. Monitor and maintain network security systems and technologies. Administer software and network security. Maintain user account, permission, email, and threat management methodologies. Manage system back-up and restore protocols. Document network problems and resolutions for future reference. Create and maintain documentation for all aspects of hardware, networks, and systems including key standards and processes. Travel to and from client work sites as needed with personal vehicle. Work on-call after hours support rotation as needed. Be available after hours/weekends for project work as needed. Monitor queue and cover support extension and remote tickets as needed. Qualifications: Bachelor's Degree in Computer Science or Information Technology preferred. Minimum 3-5 years of network administration, design, and execution experience. Minimum 1-2 years of IT management-related experience. 1-2 years of prior experience and the demonstrated ability to be successful in a client-focused environment. Experience with Windows, Apple OS, HP/Aruba, Cisco Systems, and SonicWall. Experience in network infrastructure including switches, routers, cabling, racks, firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VPN, Terminal Services, VolP, and QoS. Web development knowledge. Experience with Azure and AWS. Experience in VMWare virtualization and Active Directory. Understanding of in-house systems architecture and cloud-based architectures required. Excellent communication skills with the ability to write reports, business correspondence, and procedure manuals, as well as providing clear communications via email and in person to clients and business associates. Strong project management skills. Ability to problem-solve and troubleshoot. Thrives in a fast-paced, entrepreneurial setting and excels when working both independently and as part of a team. Ability to accurately track timekeeping. If you are interested in joining an organization that offers growth, challenge and an opportunity to work in a variety of industries, please send your resume for immediate consideration.

• Developing software according to software development lifecycles (SDLCs), including DevOps, Agile, Lean, or Iterative. • Designing, deploying, and migrating secure and maintainable systems for Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) environments. • Become part of a team responsible for building a cloud business platform within the Federal Reserve Board • Partner with the cloud platform team and development team to build, manage, and enable the underlying cloud infrastructure and platforms in support of the business application development project. Qualifications: • 10 years of experience in the field of technology including application development, 5 of which focused on supporting cloud technologies. • Proficient in at least one high-level programming language such as Python, PowerShell, or Infrastructure as Code (AWS CloudFormation, AWS CDK, Terraform, etc.). • Python 3.x data engineering with pandas, Databricks, or SPARK preferred. • DevOps, CI/CD pipelines and automation, containers, and related best practices for cloud deployment. • Experience with GitLab or Azure DevOps preferred. • Experience with containerization as a strategy for cloud-enabling legacy applications such as Docker and Kubernetes (AWS EKS, ECS, or Fargate preferred) Include with resume submissions: • Resume including work experience for last ten (10) years.

The Systems Engineer IV provides advanced engineering support for cloud and on-premise infrastructure, with a primary focus on architecting, deploying, and maintaining AWS environments. This role collaborates closely with internal IT teams to enhance infrastructure reliability, automate provisioning, and support enterprise-level systems operations. Key Responsibilities Architect, engineer, configure, and deploy AWS and related infrastructure technologies using approved organizational standards. System Engineer IV Partner with Systems Operations to build self-service infrastructure provisioning, CI/CD delivery pipelines, logging tools, and monitoring services. System Engineer IV Maintain and update system documentation as needed. System Engineer IV Collaborate with IT Operations Engineers to install, configure, and support physical and virtual server environments. System Engineer IV Continuously monitor, troubleshoot, and improve infrastructure performance and stability. System Engineer IV Operate enterprise monitoring, alerting, backup, antivirus, anti-spam, and malware protection tools, as well as offsite storage and data-mirroring systems. System Engineer IV Core Competencies Forward-thinking and able to anticipate operational needs. System Engineer IV Strong critical thinking and analytical problem-solving skills. Demonstrates adaptability, openness to innovation, and change. Communicates effectively across multiple channels with emotional intelligence. Performance-focused, with the ability to set and meet clear goals. Customer-oriented with a commitment to service excellence. Committed to continuous learning and developing self and others. Collaborative mindset with the ability to work across teams and stakeholders. System Engineer IV Required Skills & Experience 7-10 years of directly related IT systems engineering or administration experience. System Engineer IV Strong AWS cloud architecture experience, including CLI usage. Expertise in Shell scripting (Shell, Perl, Python). Hands-on experience with Unix/Linux installation, administration, operations, and maintenance. Proficiency with Unix/Linux security tools, ports, protocols, routing, and switching in firewalled WAN environments. Extensive experience with AWS services such as ECS, EC2, API Gateway, S3, Lambda, etc. System Engineer IV Experience managing Public Cloud infrastructure environments. Advanced skills in designing, developing, and troubleshooting new and existing scripts. Experience operating in a mature enterprise IT environment. Preferred/Bonus Skills Experience with RHEL Satellite Server. Experience with Puppet configuration management. Familiarity with Atlassian tools (e.g., Jira, Confluence). System Engineer IV Education & Certifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience of 8+ years). System Engineer IV AWS Certification preferred. System Engineer IV Experience Requirement A minimum of 10 years of total professional experience performing related duties in systems engineering or similar roles.

The IT Help Desk Support professional provides day-to-day technical support to end users across the organization. This position is responsible for troubleshooting and resolving hardware, software, and network issues, as well as managing user accounts in Microsoft 365 and Active Directory. The role requires strong customer service skills, attention to detail, and the ability to handle multiple requests efficiently in a fast-paced environment. Responsibilities: Serve as the first point of contact for user inquiries and technical issues, received through phone, email, or the ticketing system. Troubleshoot and resolve problems related to desktop and laptop computers, printers, mobile devices, and other peripherals. Provide support for Windows and mac OS operating systems, Microsoft 365 applications, Teams, and SharePoint. Perform Microsoft 365 user account management, including creating and modifying accounts, assigning licenses, setting mailbox permissions, and resetting passwords. Manage Active Directory accounts, security groups, and access permissions. Set up and configure new user workstations, software, and peripheral equipment. Assist with network connectivity issues, including VPN access, wireless connections, and IP configurations. Maintain accurate documentation of issues and resolutions in the IT ticketing system. Escalate complex or recurring issues to higher-level technical staff as needed. Perform regular system maintenance, updates, and security checks. Support onboarding and offboarding activities, ensuring proper IT access and asset management. Follow established IT policies and procedures to ensure system security and compliance. Contribute to internal knowledge base articles and end-user training materials. Qualifications: 1 to 4 years of experience in IT support, service desk, or related technical role. Working knowledge of Microsoft 365 administration and account management. Familiarity with Active Directory, Exchange Online, and Teams. Experience supporting Windows operating systems and Microsoft Office applications. Understanding of basic networking concepts such as DNS, DHCP, and VPN. Strong communication and problem-solving skills with a focus on customer service. Ability to prioritize and manage multiple requests in a busy environment.

About the Company Que Technology Group, Inc., is seeking a Senior Systems Engineer to support an exciting intelligence organization. About the Role As a Principal Systems Engineer, you will be responsible for designing, implementing, and maintaining enterprise-level systems that support mission-critical operations. You will work with ONEROOF, PITCHHITTER, NiFi, and various Systems Administration (SA) components, ensuring seamless virtualization, Linux environments, GOTS product integration, and Windows Server administration. Responsibilities Architect, configure, and maintain systems utilizing ONEROOF, PITCHHITTER, and NiFi to optimize workflow and data processing. Provide virtualization support, including cloud-based and on-premises solutions. Administer and troubleshoot Linux-based environments, ensuring high availability and security compliance. Manage, maintain and deploy GOTS (Government Off-The-Shelf) products, integrating them within complex system architectures. Oversee Windows Server administration, including performance tuning, security enhancements, and automation. Collaborate with cross-functional teams to ensure robust system design and operational efficiency. Develop and implement best practices for system security, monitoring, and documentation. Qualifications Bachelor's degree in a qualified engineering field or a related discipline from an accredited college or university, plus twenty (20) years of systems engineering experience; additional five (5) years of experience may be considered in lieu of degree. Experience with ONEROOF, PITCHHITTER and NiFi. Required Skills Experience with FORNSAT systems and Systems Integration. Preferred Skills Experience with GOTS products. Security Clearance Security Clearance: Active TS/SCI with Polygraph. Pay range and compensation package Competitive salary. Company Medical/Dental/Vision plans - Company paid. Short-term Disability, Long-term disability and Life Insurance - Company paid. Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses. Vacation / Personal days granted at 25 days per year. Paid Federal Holidays - 11 days. $5,000 Annual Professional Development Fund plus 40 paid hours if in class. 401K with 6% company match; all contributions are immediately vested by Employee. Employee will be paid a bonus of $10,000 per employee hired based on their referral. Up to 3 paid Code Red days due to customer closure. Equal Opportunity Statement Que Technology Group, Inc., is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Hybrid - Alexandria, VA Active or Eligible U.S. Security Clearance Required About the Role We're looking for an AI Systems Engineer to support Public Sector initiatives by building secure, distributed, and high-performance AI systems. You'll turn research models into production-ready solutions that run across cloud, edge, and constrained environments-optimizing everything from model performance to low-level GPU acceleration. What You'll Do Convert prototype models into scalable, robust AI systems. Optimize models using PyTorch, TensorFlow, or Hugging Face. Apply quantization, pruning, distillation, and hardware acceleration. Build LoRA/PEFT workflows and on-device inference pipelines. Develop RAG systems integrated with vector databases (FAISS, Milvus, Pinecone). Support multimodal (text/vision/audio) model deployments. Generate synthetic data using GANs or diffusion models. Write performance-critical code in C/C++/Rust with GPU optimization. Engineer for distributed, edge, and offline environments. Collaborate with Infrastructure, MLOps, and Security teams. What You Bring Active or eligible U.S. security clearance. 5+ years in applied AI, ML engineering, or AI systems development. Strong experience with major ML frameworks and cloud/edge deployment. Expertise in model compression, GPU computing, and CUDA. Experience with RAG pipelines, vector databases, multimodal systems, and synthetic data. Strong C/C++/Rust and systems-level programming skills. Solid algorithmic and distributed-systems problem-solving ability. Preferred Experience with edge AI, federated learning, or offline inference. Familiarity with distributed training (DeepSpeed, Ray). Knowledge of public-sector AI governance and compliant architectures. Strong communication and documentation skills.

Job Title: Cloud System Engineer (Direct Hire) (Hybrid - 3 days onsite, 2 days remote) Additional Locations: Frederick, MD or McConnellsburg, PA Interview Process: TA → HR → In-Person (Upper Management) Top Requirements Strong communication skills, self-starter, positive attitude. Long-tenure candidates only (no frequent job changes). Current Microsoft Azure Gov Cloud experience. Position Overview The Senior Cloud Engineer will focus on driving profitable cloud adoption and supporting innovation and consumption of cloud-based services across the enterprise. This role ensures cloud security, implements security controls, manages identity and access, and oversees seamless data integration and data feeds. The engineer will evaluate vendor alignment, scale the cloud ecosystem, and ensure operational excellence-including disaster recovery and backup standards. Your Impact Provide daily operational support of the Microsoft Azure Gov Cloud ecosystem including installation, configuration, deployment, updates, integrations, and administration. Utilize tools such as Azure Kubernetes, Terraform Enterprise, GitHub, and related technologies. Work with public and private clouds, IaaS, data security standards, system messaging, and data feeds. Conduct triage, troubleshoot, and resolve cloud ecosystem issues & outages. Participate in project teams following leadership-defined designs and plans. Collaborate cross-functionally with server, storage, database, support, and security teams. Continuously learn, adopt new technologies, and improve cloud, automation, and CI/CD processes. Monitor and analyze cloud performance and ecosystem health. Demonstrate advanced knowledge in at least one primary cloud domain (database, virtualization, DevOps, networking, servers, scripting, or containerization). Coordinate with cross-functional teams for applications, databases, and infrastructure activities. Apply ITIL processes for ticket resolution and stakeholder communication. Design, implement, and operate complex cloud solutions. Perform other duties as assigned. Regular attendance required. Minimum Qualifications 4+ years of experience in cloud or related IT environment. Experience with monitoring, troubleshooting, scripting, deployment, integration, messaging, automation, and orchestration. Strong written & verbal communication, problem-solving, time management, teamwork, customer service, and attention to detail. Standout Qualifications Bachelor's degree in Information Technology or related field.

SpaceNav is seeking a talented Systems Engineer to join our team. This full-time position will be based on-site at the NOAA Satellite Operations Facility located in Suitland, MD, and will support NOAA's Office of Space Commerce (OSC) in developing the Traffic Coordination System for Space (TraCSS). As a TraCSS Systems Engineer, you will be responsible for defining and managing TraCSS system requirements, anticipating future needs for the TraCSS system, and assessing SSA software vendors. A strong foundation in mathematics and engineering is required, along with a deep understanding of the mathematical principles underpinning key astrodynamics and SSA concepts - such as orbit determination, covariance realism, maneuver planning, and conjunction assessment. Responsibilities Manage the set of TraCSS system and software requirements Develop operational user scenarios and test cases that will be used in product validation and operational acceptance testing. Work with the Office of Space Commerce staff to evaluate, test, and onboard third-party SSA data products and services. Coordinate with DoD personnel, satellite operators, and other mission stakeholders in support of the SSA mission. Participate in technical discussions between government agencies and industry. Qualifications US citizenship required. Bachelor's degree in aerospace engineering, physics, mathematics, or related field. 2+ years of relevant work experience in satellite operations. Familiarity with cloud computing technologies. Experience with software development lifecycle and agile methodologies. The salary range for this role is $100,000 - $120,000 per year.