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Become A Desktop Engineer Lead

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Working As A Desktop Engineer Lead

  • Interacting With Computers
  • Thinking Creatively
  • Making Decisions and Solving Problems
  • Getting Information
  • Analyzing Data or Information
  • Mostly Sitting

  • $88,000

    Average Salary

What Does A Desktop Engineer Lead Do

Software developers are the creative minds behind computer programs. Some develop the applications that allow people to do specific tasks on a computer or another device. Others develop the underlying systems that run the devices or that control networks.

Duties

Software developers typically do the following:

  • Analyze users’ needs and then design, test, and develop software to meet those needs
  • Recommend software upgrades for customers’ existing programs and systems
  • Design each piece of an application or a system and plan how the pieces will work together
  • Create a variety of models and diagrams (such as flowcharts) that instruct programmers how to write software code
  • Ensure that a program continues to function normally through software maintenance and testing
  • Document every aspect of an application or a system as a reference for future maintenance and upgrades
  • Collaborate with other computer specialists to create optimum software

Software developers are in charge of the entire development process for a software program. They may begin by asking how the customer plans to use the software. They must identify the core functionality that users need from software programs. Software developers must also determine user requirements that are unrelated to the functionality of software, such as the level of security and performance needs. They design the program and then give instructions to programmers, who write computer code and test it.

If the program does not work as expected or if testers find it too difficult to use, software developers go back to the design process to fix the problems or improve the program. After the program is released to the customer, a developer may perform upgrades and maintenance.

Developers usually work closely with computer programmers. However, in some companies, developers write code themselves instead of giving instructions to the programmers.

Developers who supervise a software project from the planning stages through implementation sometimes are called information technology (IT) project managers. These workers monitor the project’s progress to ensure that it meets deadlines, standards, and cost targets. IT project managers who plan and direct an organization’s IT department or IT policies are included in the profile on computer and information systems managers.

The following are examples of types of software developers:

Applications software developers design computer applications, such as word processors and games, for consumers. They may create custom software for a specific customer or commercial software to be sold to the general public. Some applications software developers create complex databases for organizations. They also create programs that people use over the Internet and within a company’s intranet.

Systems software developers create the systems that keep computers functioning properly. These could be operating systems for computers that the general public buys or systems built specifically for an organization. Often, systems software developers also build the system’s interface, which is what allows users to interact with the computer. Systems software developers are creating the operating systems that control most of the consumer electronics in use today, including the systems in phones or cars.

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How To Become A Desktop Engineer Lead

Software developers usually have a bachelor’s degree in computer science and strong computer programming skills.

Education

Software developers usually have a bachelor’s degree, typically in computer science, software engineering, or a related field. A degree in mathematics is also acceptable. Computer science degree programs are the most common, because they tend to cover a broad range of topics. Students should focus on classes related to building software in order to better prepare themselves for work in the occupation. For some positions, employers may prefer a master’s degree.

Although writing code is not their first priority, developers must have a strong background in computer programming. They usually gain this experience in school. Throughout their career, developers must keep up to date on new tools and computer languages.

Software developers also need skills related to the industry in which they work. Developers working in a bank, for example, should have knowledge of finance so that they can understand a bank’s computing needs.

Other Experience

Many students gain experience in software development by completing an internship at a software company while in college.

Some software developers first work as computer programmers and then are given more responsibility as they gain experience. Eventually, they become developers.

Advancement

Software developers can advance to become information technology (IT) project managers, also called computer and information systems managers, a position in which they oversee the software development process.

Important Qualities

Analytical skills. Developers must analyze users’ needs and then design software to meet those needs.

Communication skills. Developers must be able to give clear instructions to others working on a project. They must also explain to their customers how the software works and answer any questions that arise.

Computer skills. Developers must understand computer capabilities and programming languages in order to design effective software.

Creativity. Developers are the creative minds behind new computer software.

Detail oriented. Developers often work on many parts of an application or system at the same time and must therefore be able to concentrate and pay attention to detail.

Interpersonal skills. Software developers must be able to work well with others who contribute to designing, developing, and programming successful software.

Problem-solving skills. Because developers are in charge of software from beginning to end, they must be able to solve problems that arise throughout the design process.

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Desktop Engineer Lead Typical Career Paths

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Average Length of Employment
LAN Engineer 3.1 years
PC Analyst 2.9 years
Helpdesk Lead 2.5 years
Desktop Engineer 2.5 years
Top Careers Before Desktop Engineer Lead
Consultant 3.8%
Top Careers After Desktop Engineer Lead
Consultant 8.1%
Architect 2.3%

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Top Skills for A Desktop Engineer Lead

  1. Hardware Issues
  2. Windows XP
  3. Active Directory
You can check out examples of real life uses of top skills on resumes here:
  • Updated & tested applications to work on Windows XP, providing users with a consistent work environment.
  • Created and extended accounts in Active Directory 03 and setup Mailboxes in Exchange 2007..
  • Manage support security encryption through Desktop and mobile communications through RSA and other applications.
  • Created and deployed images of windows operating systems on PCs and workstations with Symantec's Ghost.
  • Monitor project performance, respond to customer service requests and provide recommendations for problem resolution for overall improvement of IT processes.

Desktop Engineer Lead Demographics

Gender

Male

83.3%

Female

10.0%

Unknown

6.7%
Ethnicity

White

59.2%

Hispanic or Latino

15.7%

Black or African American

11.3%

Asian

8.1%

Unknown

5.7%
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Foreign Languages Spoken

Arabic

50.0%

French

50.0%

Desktop Engineer Lead Education

Schools

Strayer University

7.4%

Northern Virginia Community College

7.4%

Pennsylvania State University

7.4%

Pittsburgh Technical Institute

7.4%

Davenport University

7.4%

Jefferson State Community College

7.4%

Kingsborough Community College of the City University of New York

7.4%

Santa Monica College

3.7%

Texas State Technical College - Harlingen

3.7%

University of Akron

3.7%

Manhattan College

3.7%

Wilmington University

3.7%

ITT Technical Institute - Indianapolis

3.7%

Montclair State University

3.7%

Syracuse University

3.7%

Seattle University

3.7%

SAE Institute of Technology - New York

3.7%

Florida State College at Jacksonville

3.7%

Springfield Technical Community College

3.7%

Columbia Southern University

3.7%
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Majors

Computer Science

20.7%

Business

14.6%

Computer Information Systems

13.4%

Computer Systems Security

8.5%

Information Technology

7.3%

Computer Networking

6.1%

Criminal Justice

4.9%

Information Systems

3.7%

Electrical Engineering

3.7%

Computer Technical Support

2.4%

History

2.4%

Computer Engineering Technology

2.4%

Statistics

1.2%

Entertainment Business

1.2%

General Education, Specific Areas

1.2%

Public Health

1.2%

Project Management

1.2%

Management

1.2%

Political Science

1.2%

Management Information Systems

1.2%
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Degrees

Bachelors

44.3%

Associate

20.6%

Other

20.6%

Masters

10.3%

Certificate

3.1%

Diploma

1.0%
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