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  • Desktop and Education Support Specialist

    Ustech Solutions 4.4company rating

    Desktop engineer lead job in Columbus, OH

    Duration: 3 Months Contract The Desktop & Education Support Specialist works within a team to provide supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by client or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends. Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service. About USTech Solutions: "US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran." Recruiter Details: Name: Ramya Sravani Nagula Email: ****************************** Internal Job ID: 25-49726
    $39k-50k yearly est. 2d ago
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  • Forward Deployed Engineer

    Workos

    Remote desktop engineer lead job

    🚀 WorkOS builds tools and services for developers to help them implement authentication, identity, authorization, and overall enterprise readiness. We're a fully distributed team with employees across North American time zones. We're well-funded, having raised $100m in funding from top investors including Greenoaks Capital, Lachy Groom, and Lightspeed Ventures. Our fast-growing base includes rapidly growing SaaS companies like OpenAI, Cursor, Perplexity, Vercel, Plaid, and hundreds of others. About the role As a Forward Deployed Engineer at WorkOS, you'll sit at the intersection of engineering, product, and GTM and work directly with customers to solve real problems and accelerate time-to-value. This role is for engineers with strong fundamentals, excellent communication, and unusually high agency. You'll be customer-facing, but you'll also build: prototypes, integrations, demos, and pragmatic solutions that unblock adoption and expansion. Responsibilities ✔️ Work directly with customers to design and implement solutions using WorkOS products Own technical outcomes end-to-end: discovery, architecture, implementation, iteration, and handoff Build lightweight tooling, scripts, demos, or proof-of-concepts to speed up customer success Identify blockers early, propose solutions, and drive momentum without waiting for instructions Partner with Account Executives and Solutions Engineers to support evaluations and expansions Share structured feedback with Engineering and Product to improve the platform based on real-world usage Qualifications Strong engineering fundamentals and comfort building across APIs and web stacks Proven ability to communicate clearly with customers and internal teams High agency: you proactively find problems and solve them (show us what you've built or led from 0→1) Excited by fast-paced, startup environments and ambiguous problem spaces Strong curiosity and adoption of modern tooling, including AI-assisted development workflows Bonus: Experience in developer tools, integrations, customer engineering, or technical consulting Benefits (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements. Benefits include: - Competitive pay - Substantial equity grants - Healthcare insurance (Medical, Dental and Vision) for you and your family - 401k matching - Wellness and fitness monthly allowances - PTO + paid holidays + unlimited sick leave - Autonomy and flexibility with remote work Please inquire directly with our recruiting team for benefits available to those working outside the US. Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr
    $103k-149k yearly est. 2d ago
  • Data Engineer I

    First Mutual Holding Company

    Remote desktop engineer lead job

    Apply Job Type Full-time Description The Data Engineer I will play a vital role in our Data transformation journey - helping move the organization toward a future state where decision-makers have the right data, in real time, when they need it. This role is responsible for driving the execution of key data projects, including data management, data conversions, ongoing ingestion pipelines, and data platform engineering and operations. The ideal candidate will work across systems and teams to ensure data flows seamlessly, reliably, and securely throughout the enterprise, supporting both strategic initiatives and day-to-day operations. Duties and Responsibilities: Develop an understanding of our current data landscape Administer and optimize Snowflake and other data platforms to ensure performance and alignment with business goals including role/permission management performance tuning, cost optimization, and capacity planning. Manage operations of the Data Warehouse, Middleware/Azure Enterprise Service Bus (ESB), Cognos, and related analytics tools. Stay informed on emerging data technologies and trends, sharing insights to help identify opportunities for innovation and improved data use. Help implement scalable and efficient data solutions that improve business insights and operational performance. Collaborate with IT and business stakeholders to support data access, usability, and consistency across departments. Participate in the integration of new tools and systems, ensuring seamless functionality and data accuracy. Contribute to a collaborative, high-performing team culture by supporting peers and sharing knowledge. Follow and help enforce data governance policies, ensuring data is secure, consistent, and compliant with regulations. Support efforts to meet financial regulations and cybersecurity standards in all data-related systems. Administrator and/or deliver configuration requests in our Azure ESB environment to Banking Core System through APIs. Design and develop pipelines for additional data vendors Recommend, implement and maintain best practices for the environment Ability to illustrate and maintain the enterprise's data systems architecture. Complies with all applicable banking laws and regulations, including, but not limited to the Bank Secrecy Act, USA Patriot Act, and related anti-money laundering statutes, and federal consumer protection legislation and regulations. Builds working knowledge of all applicable laws and regulations. Other duties as assigned The duties outlined above are a summary and may not be an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. All job descriptions may be amended at any time at the sole discretion of First Mutual Holding Company. Requirements Qualifications and Skills Required: 2+ years managing data / ETL development 2 + years data analysis, Ad hoc reports, and visualization; Cognos, Tableau 2 + years data migration and validation projects 2+ years implementation and support of on-prem and cloud DBs 2 + years' experience with system process mapping Qualifications and Skills Preferred: 2 + years working within the financial industry 2+ years of Snowflake Management Necessary competencies: Critical thinking Accountability Initiative Creativity Adaptable Communication Organizational Skills Resourcefulness Interpersonal Awareness Decisiveness Physical Environment: This position is performed in a corporate office (Lakewood, OH), hybrid, or remote setting: If fully remote: must be willing to travel This position will require the ability to work flexible days/times including occasionally working beyond normal business hours on an "as needed" basis. While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak. The employee must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate. First Mutual Holding Co. and First Federal Lakewood is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
    $78k-106k yearly est. 3d ago
  • Software Engineer

    Heitmeyer Consulting

    Desktop engineer lead job in Columbus, OH

    This hybrid role will serve as the Software Engineer to development of microservices and integrations into the new deposit product platform. You will be part of a team of engineers to ensure scalable, secure and performing solutions in a x-matrix environment while confirming all regulatory requirements are met. Top Required Skills: 5+ years in Java-based development ability deliver on technical requirements and produce scalable solutions. Technical expertise with Java, Spring Boot, building microservices, API development (Apigee), CI/CD pipelines (Jenkins, Git Actions), Containerization (Open Shift), Streaming data (Kafka), Gen AI (CoPilot, Python, Prompt Engineering), developing ETL processes. Proven experience in development work to build integration solution with microservices and APIs within agile environment. Familiarity with large-scale transformation efforts or similar modular banking platforms. Support CI/CD pipelines along with automation to support productivity. Nice-to-have: Domain experience with consumer deposit products and pricing beneficial. Background with additional tech tools that include Flink and Redpanda. Banking experience preferred but not required. Should have experience working in highly regulated industry with large focus on risk/compliance requirements within SDLC. Top Responsibilities: Develop integration and microservice solutions using tech stack that includes Java, Spring Boot, Kafka, Apigee (API), Git Actions, Splunk and Open Shift. Promote automation and leveraging of Gen AI tools for productivity - CoPilot, Python, Prompt Engineering. Write integration and unit tests using TDD/BDD while enforcing code quality, and DevOps practices.
    $64k-85k yearly est. 2d ago
  • Software Defined Vehicle Engineer

    Global Connect Technologies 4.4company rating

    Desktop engineer lead job in Raymond, OH

    Job Title: Software Defined Vehicle (SDV) Consultant Employment Type: Full-Time We are looking for an experienced Software Defined Vehicle (SDV) Consultant to support the development and maintenance of a secure, scalable vehicle software toolchain. This role involves close collaboration with IT and engineering teams, focusing on DevOps, CI/CD, cybersecurity, and automotive software systems. Key Responsibilities Design, implement, and maintain vehicle software development toolchains Support on-premise server infrastructure and CI/CD pipelines Integrate DevSecOps and cybersecurity best practices Support OTA infrastructure and embedded operating systems Create architecture diagrams and support Agile development Ensure compliance with ASPICE and ISO 26262 (ASIL-B) standards Required Skills Strong experience in software development, DevOps, and CI/CD Knowledge of Linux (Ubuntu), Windows, and RTOS Hands-on experience with Docker and containerized platforms Understanding of vehicle architecture, integrated controls, and functional safety Familiarity with Agile methodologies Preferred Skills Cloud platforms (AWS, Azure, GCP) Automotive protocols (CAN, LIN, Ethernet) Experience in hybrid or cloud-based automotive environments
    $66k-90k yearly est. 5d ago
  • Senior Technical Support Analyst

    Corporation Service Co (AKA: CSC

    Remote desktop engineer lead job

    Remote-Americas Monday-Friday 8:00 am to 5:00 pm Pacific time,11:00 am to 8:00 pm Eastern, 10:00 am to 7:00 pm Central time The Senior Technical Support Analyst reports to a Senior Manager of Technical Product Support. This is a customer-facing role responsible for driving customer satisfaction with our products and services. The position requires someone to demonstrate strong problem-solving skills, technical ability, a service mentality, and ability to troubleshoot. The Support Services team is a dynamic customer- facing organization staffed predominately with individuals with desire to learn and possess strong software technical skills in property tax or other types of software. This role provides our customers with a unique experience that leans more toward a direct customer relationship role than a typical support center. Our primary location for Customer Operations is in San Diego, CA with roughly 70% of our current staff distributed across the United States. The Technical Support Analyst role is a fully remote role. Some of the things you will be doing: * Provide excellent technical service to our TCI customers * Troubleshoot any technical issues * Assure timely, professional and accurate responses to end user inquiries * Perform software installations as necessary * Mentor junior Technical Support Analysts * Serve as subject matter expert on technical matters for team What technical skills, experience, and qualifications do you need? * Bachelor's degree * 5-7 years of previous product customer support or implementation, ideally in property tax software support or software application support * Knowledge of MS Windows, MS Office, and MS SQL network setup preferred * Ability to problem-solve * Ability to use initiative in identifying, addressing, and resolving day to day issues and challenges * Strong, positive, contagious attitude and work ethic * Effective communication skills * Desire to learn #LI-AM1 #TechnicalSupport #Remotejobs #CSCCareers
    $76k-136k yearly est. 36d ago
  • desktop support

    Artech Information System 4.8company rating

    Desktop engineer lead job in Columbus, OH

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description ROLE : Desktop Support LOCATION: Columbus, OH, 43215 Duration: 1 month+ · Job responsibilities :To perform PC refresh, data migration. · Windows troubleshooting and installing and configuring Additional Information For more information, Please contact Shubham ************
    $45k-60k yearly est. 3d ago
  • Service Desk Engineer II (Remote)

    Allbridge, LLC

    Remote desktop engineer lead job

    Allbridge is the leading supplier of world class connected technology solutions, services, and support for high-density properties. With more than 35 years of continuous growth and industry experience, Allbridge supports technology in over one million rooms, in 8,000 properties, across North America and the Caribbean, including hotels, resorts, senior-living communities, condominiums, multifamily developments, and mixed-use properties. Job Summary: In the role of Service Desk Engineer II, the individual is tasked with overseeing a comprehensive range of responsibilities to ensure efficient transition and onboarding of new builds and clients, as well as offboarding and project management for system refreshes. Key responsibilities include acting as the main point of contact (POC) for clients, coordinating the onboarding process, managing project buildouts, overseeing the use of project management tools like NetSuite, and facilitating coordination among subcontractors, third-party vendors, and both field and remote migration resources. This role demands a meticulous approach to systems review and quality control across various platforms including NetSuite, Salesforce, Smartsheet, and standard managed service provider technology stack, ensuring seamless integration and operational excellence. The process encapsulates a thorough 90-day review for each client to ensure all services meet the expected standards and requirements. Furthermore, the role expands to include the coordination and management of Building Systems Refresh Projects and Brand Initiative Projects, requiring keen oversight on Salesforce queue management, opportunity assessment, and the orchestration of quotes with Sales Representatives and Engineers. This position is pivotal in maintaining the bridge between sales initiatives and technical execution, involving direct communication with clients to confirm project specifications, and ensuring the accuracy of provided quotes. Additionally, the role encompasses the significant responsibility of managing the annual CAPEX/OPEX budget creation and client reviews, which involves generating client-specific templates, soliciting quotes in alignment with brand or Allbridge standards, and conducting detailed client reviews of submitted budgets. This comprehensive suite of responsibilities underscores the critical role of the Managed Services BOH personnel in ensuring client satisfaction, operational efficiency, and the strategic alignment of services with client needs and organizational goals. This role reports to the Senior Service Desk Manager. Essential Job Functions and Responsibilities: * Act as main point of contact during life cycle of assigned projects for external clients and internal team members. * Schedule and coordinate on site and remote resources for site surveys, scheduled migrations, and project tasks. * Create and maintain project plans based on project type to ensure Allbridge standards and client expectations are met * Manage and update internal systems in service project deliverables in Salesforce and\or Netsuite. * Issue and track sub-contractor purchase orders and invoices in internal systems for assigned projects as needed. * Schedule and manage third party vendors to complete scheduled scope based on assigned project or client needs. * Schedule and complete managed services client onboarding training for all newly onboarded clients. * Complete final managed services technology stack quality control check to ensure project scope of work and services are properly implemented to meet Allbridge standards and\or client expectations. * Schedule and complete 90-day service and business review with newly onboarded clients and provide feedback to internal parties and align processes based on client feedback. * Create and update annual capital and operational budgets for all managed services clients to include adherence to Allbridge, security and\or brand standards. * Schedule and review annual capital and operational budgets with clients upon request. * Coordinate with internal resources to receive quotes based on client property technology refresh needs to include in annual budget review. * Coordinate with internal resources to receive quotes based on client property technology requests. Required Qualifications: * At least 2 years of experience in IT managed services/help desk, preferably in the hospitality industry. * Experience with project managing variety of IT products and recurring services. * Experience in managing third party vendors, contractors, and timelines. * A strong interest in project management. * Advanced computer skills and in-depth knowledge of different operating systems, network administration and service desk administration. * Project management and leadership skills for managing projects and the teams involved with them. * Strong written and verbal communication skills to coordinate with team members and management and explain technical issues. * Analytical and problem-solving skills to handle any issues that occur during project completion. * Organization and time management skills to keep projects on track and within budget. * Excellent resource planning and task scheduling skills. * Flexibility for up to 20% travel. * Positive and committed initiative-taker, structured, goal-oriented. * Ability to work one week on call per month to support critical issues (6 pm - 6 am CT Monday to Friday, Saturday/Sunday all day) Workplace Benefits We Offer In addition to earnings and other incentives Allbridge offers a comprehensive package of benefits, based on eligibility, typically for regular, full-time positions, some of which includes: * Medical and Prescription options, Dental, Orthodontics and Vision Plans * Rich HSA company-funded options and Flexible Spending accounts * 100% Company paid premiums for Short Term Disability * Life and Accidental Death and Dismemberment insurance Plan options * Supplemental Insurance Plan options * 401(k) Profit-Sharing Retirement plan * Flexible Paid Time Off after 60 days of employment * Paid Holidays, per Employee Handbook * Workplace culture supportive of diversity and inclusion Equal Opportunity Employer Statement: Allbridge is an Equal Opportunity Employer. Allbridge does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
    $44k-62k yearly est. 40d ago
  • Desktop Support Technician

    Patriot, LLC 4.3company rating

    Remote desktop engineer lead job

    Job Description Patriot, LLC is looking for a Desktop Support Technician to support our client's mission in Corvallis, OR. Minimum/General Experience: This is a professional and technical position responsible for on-site desktop, laptop, printer and video conference installation, set-up, patch installation, software upgrade support, and troubleshooting /diagnosing reported end-user hardware and software problems. Employees in this classification are responsible for planning, evaluating and implementing approved system changes and upgrades and providing tier 2 and 3 support for hardware and software problem resolution. Functional Responsibilities: The following statements describe the principal functions of this job and its scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. The candidate for this position: Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to computer systems for ORD. Computers can be connected to a production network, isolated lab network, or stand-alone. Operating systems range from Windows 98, Windows 2000, Windows XP, Windows 7, Windows 10, and Windows 11 desktops/laptops/virtual workstation systems. Support is also provided for local and network printers and occasionally Macintosh systems. Schedules repairs, installs and configures workstations with approved image and additional software as approved/required. Installs after-market hardware and software to support user equipment functionality as needed. Moves IT systems and peripherals for office relocations. Sets up, initiates, and shutdowns video conferences between two or more sites. Follows approved standard operating procedures and meets all service level agreements. Maintains and submits updates to asset management for all equipment maintained. Updates the ticket tracking system as required. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Familiarity with Video Conference systems setup and preparation is desirable. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under supervision. Reports to a team leader or manager. May be required periodically to work outside of scheduled work hours. May be required to work at alternate locations. Education, Experience, Certifications Minimum education requirement - High School Diploma/ GED. Certification - A+, MCDST, and other Microsoft certifications are highly desired. The ideal candidate will have a minimum of 1 years' experience in a production networked environment supporting SCCM imaging, Microsoft Office 365, Microsoft Windows XP, Windows 7, Windows 10 and Windows 11 workstations, network and locally attached printers / plotters. Must enjoy working with end users and must work well with other IT team members or department managers. Must have good written and oral communication skills and a customer satisfaction attitude. Experience with remote support, remote support tools, and Service Now is desired. #ZR Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law. Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. To request accommodations for the application process please contact ******************* or call ************. About Patriot LLC: Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers. In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve. In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design. In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas. As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms. Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available. As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement. Company website: ************************** Company address: 9520 Berger Road Suite 212 Columbia MD 21046 Powered by JazzHR qGwY0UCIfe
    $35k-45k yearly est. 20d ago
  • IT Engineer II

    Affirm 4.7company rating

    Remote desktop engineer lead job

    Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We're seeking a forward-thinking IT Engineer to help design, automate, and secure Affirm's growing technology ecosystem. Our ideal candidate thrives at the intersection of systems architecture and hands-on development-building integrations, leveraging AI-assisted tools, and driving automation that scales across the enterprise. As an IT Engineer, you'll play a key role in advancing operational excellence, strengthening security, and empowering teams through smarter, more connected systems. What You'll Do Technical Strategy & Systems Design: Partner with business and technical stakeholders to translate requirements into scalable, secure, and user-centric solutions. Design architectures that integrate SaaS platforms, identity systems, and automations across the enterprise. Automation & Integration Development: Build and maintain automations using REST APIs, scripting languages (Python, JavaScript/TypeScript), and workflow platforms (e.g., Okta Workflows, Workato, Zapier). Streamline repetitive processes and strengthen cross-system interoperability. AI & Emerging Technology Enablement: Leverage AI-assisted tools to accelerate development, incident response, and documentation. Experiment with generative AI and workflow intelligence to improve IT operations and knowledge management. Operational Reliability & Security: Enhance the reliability and resilience of critical IT services. Implement monitoring, alerting, and governance practices that protect data and maintain compliance with security standards. Incident Resolution & Root Cause Analysis: Troubleshoot technical issues efficiently, conduct root cause analyses, and deliver durable long-term fixes that reduce operational noise and support business continuity. Knowledge Sharing & Collaboration: Create and maintain technical documentation, playbooks, and process diagrams. Mentor teammates and contribute to a culture of transparency, automation, and continuous improvement. What We Look For 3-5 years of experience in IT Engineering, Systems Administration, or Solutions Engineering within a SaaS or enterprise environment. Deep understanding of modern SaaS ecosystems, SSO/SCIM integrations, and identity/access management frameworks (e.g., Okta, Azure AD). Hands-on experience coding and automating with APIs and scripting languages (Python, JavaScript/TypeScript). Strong communication and stakeholder management skills-capable of bridging business goals with technical implementation. Demonstrated ability to manage multiple priorities and deliver measurable results in a dynamic, fast-paced environment. Pluses Experience with workflow automation platforms such as Okta Workflows, Workato, Zapier, Tines, or equivalent. Familiarity with AI-assisted development (e.g., Copilot, ChatGPT, CodeWhisperer) and its applications in IT and automation. Knowledge of SaaS management and governance frameworks, including lifecycle management and license optimization. Background in cloud-based infrastructure (e.g., AWS, GCP, or Azure) and DevOps practices. Strong analytical mindset and a passion for improving team productivity through smarter systems design. Experience working with distributed, cross-functional teams and influencing outcomes across multiple stakeholders. Pay Grade - I Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA Pacific base pay range (CA, WA, NY, NJ, CT): $115,000 - $155,000 USA Sapphire base pay range (all other U.S. states): $102,000 - $142,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
    $115k-155k yearly Auto-Apply 15d ago
  • Senior Gameplay Engineer

    Echtra Games

    Remote desktop engineer lead job

    Do you love building games? Do you enjoy making something engaging and magical happen on the screen? Have you built some excellent gameplay systems? We're searching for a Senior Gameplay Engineer to help us maintain Torchlight 3 and craft the future of Echtra. We're a small game studio in San Francisco with a team of veteran game developers. At Echtra, we value diversity and support work-life balance. We have great benefits, an open vacation policy, and flexible schedules. As a Senior Gameplay Engineer, you will understand the game design and make it a reality. Each day, you will collaborate with other engineers, designers, and artists to craft a great user experience. You will decide what's needed and take the lead on building and polishing it. Requirements: You're comfortable working in C++You've built multiple gameplay systems before and have shipped them to users You're at home working on a large game engine Pluses: Experience building RPG gameplay systems.Experience working with Unreal Engine 4Experience shipping on a major console like XBox or PlayStationA love and passion for gaming
    $101k-154k yearly est. Auto-Apply 60d+ ago
  • L2 Technical Support Engineer

    TD Synnex

    Remote desktop engineer lead job

    TD SYNNEX - Shyft Services is a leading global technology distributor supporting enterprise customers and channel partners worldwide. We partner closely with OEMs such as Broadcom to deliver mission-critical cybersecurity, infrastructure, and support services. Our teams operate at the intersection of security, availability, and customer success. About the Role An L2 Technical Support Engineer is responsible for providing advanced technical support for Symantec and Broadcom Endpoint Security products, delivering 24x7 reactive and proactive support for enterprise customer environments. This role supports complex security deployments, integrates with customer infrastructure, and resolves high-impact incidents to restore and maintain secure system operations. The L2 technician will act as a trusted advisor, collaborating with customers, onsite technicians, Broadcom engineering, and internal teams to diagnose complex issues, drive resolution, and improve overall security posture. The role requires deep endpoint security expertise, strong troubleshooting skills, and disciplined incident management aligned with ITIL best practices. What You'll Do This role supports the Symantec Endpoint Security (SES) and Broadcom Security portfolio, including but not limited to: Symantec Endpoint Security Complete / Enterprise Symantec Endpoint Protection (SEP) Symantec Endpoint Detection and Response (EDR) Symantec Endpoint Security Cloud (SES Cloud) Symantec Management Platform (SEPM) Integration with Active Directory, SIEM, and enterprise security tooling Product information: ********************************************************* Technical Support and Incident Management Provide professional, courteous technical support to internal and external customers via phone, email, and virtual collaboration tools. Deliver reactive and proactive technical support across OEM hardware, infrastructure, and security platforms. Diagnose and resolve complex technical issues using logs, traces, dumps, debuggers, scripts, and lab environments. Manage incidents, problems, and changes in strict accordance with ITIL-aligned ticket management procedures. Maintain accurate, complete, and timely case documentation within the ticketing system. Meet or exceed contractual SLAs through efficient troubleshooting and resolution. Develop technical service plans to support onsite hardware repairs and replacements. Remotely guide and support onsite technicians to ensure correct repair procedures and OEM compliance. Validate system functionality post-repair and confirm restoration of service availability. Serve as a designated technical contact for assigned customer accounts. Participate in scheduled customer calls to review incidents, progress cases, and provide proactive guidance. Identify trends, risks, and opportunities to improve customer environments and service outcomes. Collaborate with engineering, product, sales, and account teams to resolve escalations and improve product supportability. Contribute to internal and customer-facing knowledge bases using Knowledge-Centered Service (KCS) practices. Participate in scrum and agile activities, including feature reviews, lab testing, and validation. Mentor and coach L1 engineers on Symantec/Broadcom troubleshooting methods, and process adherence. Build and deliver technical training sessions as required. Maintain OEM certifications and stay current on supported technologies. Participate in on-call rotations, including weekends and public holidays, as required. Demonstrate flexibility and adaptability in response to evolving business and customer needs. Demonstrated Root Cause and Corrective Action (RCCA) analysis and customer reporting Represent TD Synnex-Shyft Services professionally in customer-facing technical events, user groups, and webinars. Who We're Looking For 5+ years of hands-on experience supporting Symantec/Broadcom or equivalent technologies. Bachelor's degree in computer science, Cybersecurity, IT, or equivalent experience. ITIL Foundation certification preferred. Broadcom / Symantec certifications strongly preferred. Additional certifications a plus: Security+ / CISSP CCNA / CCNP Endpoint or EDR platform certifications Experience troubleshooting: Endpoint and Endpoint Management platforms Windows and mac OS operating systems Networking technologies and protocols Server administration environments Packet analysis tools (e.g., Wireshark) Endpoint Protection, EDR, and XDR concepts Malware analysis and threat detection workflows Policy management, exclusions, and tuning Endpoint performance troubleshooting Networking fundamentals (TCP/IP, DNS, proxy, firewall) SIEM and log ingestion platforms Packet analysis tools (e.g., Wireshark) Professional Skills Excellent analytical and problem-solving skills with the ability to resolve complex issues efficiently. Confident, articulate communication skills-written and verbal-with customers and internal stakeholders. Proven ability to remain professional and customer-focused under pressure. Strong collaboration skills across technical, engineering, and business teams. Demonstrated technical leadership and mentoring capability. Ability to collaborate globally across time zones and teams. Location: Remote US Key Skills At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What's In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don't meet every single requirement? Apply anyway. At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for! We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
    $71k-102k yearly est. Auto-Apply 10d ago
  • Technical Support Engineer

    Atlan

    Remote desktop engineer lead job

    Data is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. At Atlan, we're changing that. As the world's first active metadata platform, we help organisations transform data chaos into clarity and seamless collaboration. From Fortune 500 leaders to hyper-growth startups, from automotive innovators redefining mobility to healthcare organisations saving lives, and from Wall Street powerhouses to Silicon Valley trailblazers - we empower ambitious teams across industries to unlock the full potential of their data. Recognised as leaders by Gartner and Forrester and backed by Insight Partners, Atlan is at the forefront of reimagining how humans and data work together. Joining us means becoming part of a movement to shape a future where data drives extraordinary outcomes. Why this role matters Atlan is building the future of the Modern Data Collaboration Platform, and our customers - from fast-growing startups to global enterprises - rely on us to connect and manage their entire data ecosystem. As a Technical Support Engineer (TSE), you'll be at the frontlines of this mission: helping customers resolve complex technical challenges, ensuring reliability across connectors and integrations, and shaping how Atlan scales support excellence as we grow. Whether you're debugging a data pipeline issue, guiding a customer through an API configuration, or identifying recurring product signals that inform engineering fixes - your work directly contributes to customer success, product quality, and operational scale. At Atlan, we're building high-performance, high-ownership teams across every function - and this role is a cornerstone. If you're a technical problem solver who thrives at the intersection of product, engineering, and customer success, this is where you'll do the best work of your career. Your Mission at Atlan * Be the technical backbone of our Support team - troubleshoot complex product, integration, and data stack issues for customers. * Reduce Engineering dependency through deep debugging and clear, complete root-cause analyses (RCAs). * Collaborate cross-functionally with Product, Engineering, and Customer Success to resolve escalations and surface actionable insights. * Strengthen processes by building reusable documentation, playbooks, and automation that scale support quality. * Champion the customer experience - resolve every issue with speed, clarity, and empathy. * Continuously learn and grow as a product and data expert across tools like Fivetran, Snowflake, Databricks, dbt, and beyond. What Makes You a Great Fit * 6-7+ years of experience in technical support or similar roles within SaaS or the modern data stack ecosystem. * Proven ability to troubleshoot complex technical issues across APIs, connectors, authentication, and integrations - reducing dependency on Engineering through deep debugging and structured RCA. * Strong technical expertise in: * Kubernetes, containerized networking, and ArgoCD for deployment and service debugging. * Cloud platforms: AWS, GCP, Azure. * Advanced SQL for performance analysis and data troubleshooting. * Java and API-level debugging, front-end troubleshooting, and Linux performance diagnostics. * Ability to read and interpret complex codebases (any language) and provide meaningful insights to Engineering. * Hands-on experience with modern data stack tools - Snowflake, Databricks, BigQuery, dbt, Fivetran - and familiarity with metadata management or data catalog platforms. Beyond strong technical skills, an ideal candidate brings analytical rigor, empathy, and a builder's mindset - improving not just issues, but the systems around them. Important note: This is a remote role with working hours from 7:30 am - 4:30pm PST. Why Is Atlan for You? At Atlan, we believe the future belongs to the humans of data. From curing diseases to advancing space exploration, data teams are powering humanity's greatest achievements. Yet, working with data can be chaotic-our mission is to transform that experience. We're reimagining how data teams collaborate by building the home they deserve, enabling them to create winning data cultures and drive meaningful progress. Joining Atlan means: * Ownership from Day One: Whether you're an intern or a full-time teammate, you'll own impactful projects, chart your growth, and collaborate with some of the best minds in the industry. * Limitless Opportunities: At Atlan, your growth has no boundaries. If you're ready to take initiative, the sky's the limit. * A Global Data Community: We're deeply embedded in the modern data stack, contributing to open-source projects, sponsoring meet-ups, and empowering team members to grow through conferences and learning opportunities. As a fast-growing, fully remote company trusted by global leaders like Cisco, Nasdaq, and HubSpot, we're creating a category-defining platform for data and AI governance. Backed by top investors, we've achieved 7X revenue growth in two years and are building a talented team spanning 15+ countries. If you're ready to do your life's best work and help shape the future of data collaboration, join Atlan and become part of a mission to empower the humans of data to achieve more, together. We are an equal opportunity employer At Atlan, we're committed to helping data teams do their lives' best work. We believe that diversity and authenticity are the cornerstones of innovation, and by embracing varied perspectives and experiences, we can create a workplace where everyone thrives. Atlan is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
    $71k-102k yearly est. 60d+ ago
  • Gameplay Engineer

    Thatgamecompany

    Remote desktop engineer lead job

    Remote US & Canada We're looking for an exceptional Gameplay Engineer to join our live team to help craft the most advanced social game on earth. Elements that can help us meet the demands of this complex product, while presenting an interface to the user which exemplifies the elegance that TGC is known for. What You'll Do Here: Limited time events (seasons) with unique and fun gameplay Quests and other daily activities that drive user retention Social experiences that make every moment better with others Design, write, debug and refine networked gameplay systems and features Iterate quickly in response to testing feedback and iterations Provide technical insight and ideas regarding game design Work closely with designers and back-end engineers on both real-time and asynchronous features Must Haves: 3-5+ years of relevant programming experience in the game industry Excellent 3D Vector Math Skills Knowledge and usage of a 3D art tool such as Maya Experience building gameplay systems/building blocks for designers to author content Careful attention to detail Excellent communication skills and the ability to understand and solve problems presented by the team Responds well to feedback, criticism and iterative design and/or continual improvement of our technology and games Be fluent in C, C++ or C# and object-oriented programming Have experience with scripting languages and multiple data formats (LUA, JSON etc) Have MMO experience Nice to Haves: Python programming Backend languages such as Go, Erlang and/or PL/SQL Systems managing persistent account data Synchronous multiplayer features Live service multiplayer online games Mobile games We look forward to meeting you! Perks: • Paid Time Off, Holidays, and Two Weeks Winter Break • Employees and their dependents get medical, dental, and vision coverage, regardless of their level, tenure, or position within the company. Moreover, these benefits start on the first day of the job-there's no waiting period before they kick in. • Pet Insurance for those who need it too. • Compassionate leave for employees who needs to take care of their family members • Pre-tax wellness stipend • Pre-tax work from home stipend • Access our savings plan (401K program) with company match • Mental health resources including Headspace membership and Employee Assistance Program (EAP) • Discount portal for everyday goods and services • Employee inclusive and diversity initiatives such as Grow Together • Support for personal professional development Please note: Include your portfolio link, if any. If not, please state what features you've worked on in that particular project. We also do require to take a gameplay test. Thank you! Applicants must be authorized to work for any employer in the U.S. or Canada. We are unable to sponsor or take over sponsorship of an employment Visa at this time. The salary range for this position is $49,530 USD to $149,243 USD annually, with the opportunity to earn an annual discretionary bonus. This salary range is an estimate, and the actual salary may vary based on the Company's compensation practices. Employees in this position are eligible to participate in the Company's standard employee benefit programs, which currently include the following: medical, dental, vision, 401k, and paid time off. #LI-Remote
    $49.5k-149.2k yearly Auto-Apply 60d+ ago
  • Technical Support Engineer 1 (Remote)

    Databank Holdings

    Remote desktop engineer lead job

    DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance and allow them to focus on their core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX. DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law. The Technical Support Engineer I is a member of the Tier 1 Technical Support team in the Managed Services department and reports to the Manager of Support Operations. This position will provide first point of contact support for monitoring and maintaining a diverse server and network infrastructure to meet and exceed the SLA requirements of the company and our customers. The role of a Technical Support Engineer is to monitor and react to custom alarms, customer portal tickets and inbound calls to the call center. As the Technical Support Engineer, I will facilitate timely resolution of alarms and incident tickets through basic and advanced troubleshooting methodologies and through standard operating procedures and using a wide array of technologies. The goal of the Technical Support Engineer I is to respond to alarms and deliver a Return to Service (RTS), as well as provide value-added support by reviewing and monitoring alarms and tickets for Change and Problem Management activities. The ideal candidate will be self-motivated, have a customer focused personality, a strong inner drive for continuous improvement, a sense of urgency, and a willingness to learn about new technologies. Communication and ownership of problems is integral to the Support team. The Technical Support Engineer I role works closely with the Technical Support Engineers on the Tier 2 and the Tier 3 teams. The support team is central to the on-boarding of exciting new platforms and technologies. We are looking for a creative and versatile individual that is passionate about providing World Class Customer Support. Responsibilities: * Provide prompt support for all incidents that are raised by customers via the DataBank portal or by phone. * Will serve as first point of contact for all customer calls and portal submitted issues. * Provide prompt support for all incidents that are raised by customers via the DataBank portal or by phone. * Monitor and respond to alarms for DataBank's internal & customer systems. * Fulfill service requests for account creations and modifications to include Portal accounts, Windows and Linux accounts, email, VPN, DUO, and FTP * Adjust resources for IaaS and PaaS customers to include RAM, CPU, and disk space to meet the customers' requirements. * Perform DNS creation and modifications. * Perform ticket escalations to the various IT teams within DataBank. * Technical support to replicate and troubleshoot Windows and Linux server-side issues. * Fulfill service requests for IaaS and PaaS customers to include Add/Remove/Change of systems resources. * Coordinate and schedule tasks and customer maintenance activities * Other duties as assigned. Qualifications: * 2+ years working in the Information technology field. * 1-2 years of Windows and/or Linux network administration * 1-2 years of customer support experience * Experience working with Active Directory groups, users and policies. * Working knowledge of VMware vSphere and vCenter Administration is required. * Experience with network monitoring tools (ex: HP Zabbix, Science Logic, SolarWinds, Nagios) * Understanding of authentication mechanisms to include multi-Factor authentication (MFA) * Fundamental understanding of the OSI model * Strong organizational, problem-solving, and analytical skills, with the ability to manage multiple priorities. * Excellent communication skills and the ability and willingness to learn new technologies and skills. * Analytical and detail oriented, able to prioritize, execute and meet deadlines. * Ability to accomplish tasks with minimal supervision. Benefits * Health, Dental, Vision packages * Short-Term and Long-Term Disability Insurance * Life Insurance * 401k matched by company * Paid Time Off and Holidays
    $59k-89k yearly est. 15d ago
  • Gameplay Engineer | North America | Canada | Europe | Fully Remote

    Escape Velocity Entertainment 3.8company rating

    Remote desktop engineer lead job

    What we are looking for: As a Gameplay Engineer, you will work closely with Design, Animation, and Audio to create new gameplay experiences and take ownership over large gameplay features. You will be working on an early-stage incubation project so a flexible mindset is necessary, and your opportunity to participate in design and have your voice as part of the product will be high. Requirements What we will do together: Contribute to the design of our gameplay systems Develop, modify, and debug gameplay software in script and C/C++ Deploy, optimize and test gameplay software on PC. Collaborate with other internal departments (art, design, audio, QA, etc.) Document software and features for internal and external teams Participate in the code review process What you will bring: Experience developing games professionally, and shipping AAA titles Experience using Unreal Engine 4/5 A keen analytical mind, with strong problem-solving skills Strong C++ skills and the ability to code and architect gameplay mechanics and tools Strong math skills Well versed in games and the ability to articulate what is strong/weak about the design of existing games Excellent communication and interpersonal skills Self-motivated, strong work ethic, and able to work independently Creativity in problem-solving and the ability to think outside of the established solutions Keen interest in games Benefits Interested… a bit about Escape Velocity: Escape Velocity is a team of passionate, talented developers working at a studio that offers excellent benefits, on what we believe is a once-in-a-career project with a committed publisher. But that doesn't necessarily make us unique. What does make us special? We value the time, energy, and talent of our players and our colleagues. We want every hour spent developing and playing our games to be an incredibly rewarding and worthwhile use of your time. To that end, we are ‘Fully Remote' and support team members nearly anywhere in the world. We prioritize honesty, even when that means sharing bad news. We strive to give everyone autonomy so they can determine how best to work and play, and we care more about what you bring to the game and studio than how many hours you're clocking. We're dedicated to building a culture of play, which not only makes us better game makers, but also strengthens the bonds between us all. We believe in constant improvement across all areas - from the game itself to our production design - and are constantly re-evaluating how we spend our time to ensure that we're not wasting yours and we're all always working on the most important things. A few benefits you can expect from us: A generous PTO allowance Summer and Winter holidays studio closure (separate to PTO allowance) Private Medical & Dental Healthcare Private Mental Health scheme A generous annual Health & Wellbeing allowance Discretionary Studio Bonus Top range tech for your home set up Other benefits based on your region How to apply: Click apply and complete an application along with a Resume / CV. If we would like to move forward with your application, a member of the Recruiting Team will reach out to you and guide you through our process. Escape Velocity is proud to be an equal opportunity employer. We are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities. Applications will be considered regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.
    $84k-131k yearly est. Auto-Apply 58d ago
  • Engineer, Tech support

    Nagarro 3.9company rating

    Remote desktop engineer lead job

    👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale - across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! Job Description You have begun to prove your worth in our industry! How has the experience been so far? We hope it has been rewarding. At Nagarro, we want to take the word “hope” out of that sentence. At Nagarro, if you are ready to take the next step, we are ready to take you to the next level. Want to work with the coolest tech, the brightest minds, and be able to solve the most challenging problems, then look no further. Additional Information Click here to access the application privacy notice
    $69k-91k yearly est. 3d ago
  • Senior Gameplay Engineer

    Eleventh Hour Games

    Remote desktop engineer lead job

    What is your role? As a Senior Gameplay Engineer at Eleventh Hour Games, you will play a key role in shaping the technical direction of EHG. You'll be responsible for building systems, mentoring engineers across gameplay and tools, and ensuring technical excellence throughout the pipeline. You will collaborate closely with design, art, and production teams to deliver innovative, performant, and scalable solutions. You will assist the Development Director in mentoring engineers, establish best practices, and help bridge high-level vision with hands-on engineering. The ideal candidate thrives in complex problem-solving, has deep expertise, and brings strong communication skills to drive collaboration across a fully remote, global team. Responsibilities: Play a key part in engineering efforts across core systems, gameplay features, tools, and pipelines Partner with design and art leadership to translate creative vision into technical solutions Establish and maintain engineering standards, workflows, and best practices Provide technical mentorship to engineers, driving code quality and professional growth Define performance targets and corresponding benchmarks Build scalable systems to support complex gameplay Improve engineering practices across the studio to ensure efficiency and sustainability Qualifications: 5+ years of professional game development experience History of shipping at least one AAA or large-scale AA title in a senior or principal engineering capacity Proficiency in C++ or C# Experience optimizing performance across platforms (PC and console) Background in systems design, with ability to build maintainable, scalable solutions Experience in mentoring engineers, code review, and setting technical standards Excellent cross-discipline collaboration and communication skills Pluses: Experience with multiplayer networking and online systems Knowledge of ARPGs, action combat systems, or similar Experience building for GAAS Why Eleventh Hour Games? EHG is a fast growing studio, focused on a passion for top-down action RPGs. We value open communication, close-knit teamwork, and opportunity for ownership and growth! Our mission is to gather and empower the next generation of creators to forge extraordinary games. Extraordinary games build passionate communities, which create passionate people. Passionate people turn into next year's creators. With our breakout title Last Epoch, we are moving fast into the next round of adventure! Flexible fully remote working arrangement 35 paid time off days at the start of each year for U.S. based employees Dental, Vision for U.S. based employees + dependents 90% paid health coverage premiums for U.S. based employees and 100% premium paid for dependents health insurance 401K for U.S. based employees EHG is an equal opportunity employer. If reasonable accommodation is needed to participate in the job application or interview process, please contact HR@eleventhhour.games. Please note, general employment questions cannot be accepted or processed this way.
    $74k-112k yearly est. 60d+ ago
  • IT Engineer II

    Meltwater 4.3company rating

    Remote desktop engineer lead job

    Description IT Engineer IIMeltwater is seeking an IT Engineer to play a vital role in ensuring the stability, security, and scalability of our IT systems and services. This role focuses on building and maintaining SaaS and infrastructure systems across cloud and on-premise platforms, leveraging a wide range of modern technologies to enable efficient business operations.What You'll Do: Administer, optimize, and secure identity and access management systems. Manage cloud infrastructure services. Configure and maintain collaboration and productivity platforms. Administer and support email systems, ensuring high availability and security. Implement and maintain endpoint management solutions such as InTune and Jamf. Oversee networking infrastructure to ensure secure and reliable connectivity in our offices. Manage VOIP telephony and unified communications systems. Maintain PKI and certificate management. Develop and maintain IT documentation and processes. Monitor system performance, proactively identifying and resolving issues. Collaborate with security teams to implement and maintain best practices for protecting company assets. Own and drive IT projects and initiatives that enhance the scalability and efficiency of IT operations. What You'll Bring: 3-5 years of experience in IT engineering, administration, or a related role. Proficiency in administering identity platforms such as Entra ID. Strong knowledge of networking concepts and experience with Meraki devices. Experience with endpoint management tools like InTune and Jamf. Knowledge of enterprise email and security solutions (Google. Exchange Online, Mimecast). Familiarity with collaboration and productivity tools (Slack, Zoom, Jira, Confluence). Understanding of IT security practices and certificate management (Digicert). Hands-on experience managing cloud services (AWS, Azure, GCP). Strong troubleshooting skills and ability to resolve technical issues efficiently. Excellent communication and collaboration skills to work across teams. What We Offer: Enjoy private health insurance through MetLife for you and your dependents, complementing your state medical coverage Benefit from a company-matched Savings Fund to help you grow your financial security Receive monthly grocery vouchers to support your everyday essentials Enjoy an additional day off on your birthday, promoting a healthy work-life balance Complimentary CalmApp subscription for you and your loved ones because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: Lago Alberto Street #375 Office 201 11320, Mexico City Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity StatementMeltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
    $89k-114k yearly est. Auto-Apply 60d+ ago
  • Engineer, Software & Information Platform

    Cardinal Health 4.4company rating

    Desktop engineer lead job in Columbus, OH

    **What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 35d ago

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