Desktop/helpdesk technician demographics and statistics in the US
Desktop/helpdesk technician demographics research summary. Zippia estimates desktop/helpdesk technician demographics and statistics in the United States by using a database of 30 million profiles. Our desktop/helpdesk technician estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about desktop/helpdesk technicians after extensive research and analysis:
- There are over 204,299 desktop/helpdesk technicians currently employed in the United States.
- 17.4% of all desktop/helpdesk technicians are women, while 82.6% are men.
- The average desktop/helpdesk technician age is 42 years old.
- The most common ethnicity of desktop/helpdesk technicians is White (55.9%), followed by Hispanic or Latino (16.0%), Black or African American (11.8%) and Asian (10.5%).
- In 2022, women earned 99% of what men earned.
- 11% of all desktop/helpdesk technicians are LGBT.
- Desktop/helpdesk technicians are 49% more likely to work at private companies in comparison to public companies.
On this page
Desktop/helpdesk technician demographics by:
Desktop/helpdesk technician gender statistics
17.4% of desktop/helpdesk technicians are women and 82.6% of desktop/helpdesk technicians are men.
- Male, 82.6%
- Female, 17.4%
Desktop/helpdesk technician gender ratio
| Gender | Percentages |
|---|---|
| Male | 82.6% |
| Female | 17.4% |
Desktop/helpdesk technician gender pay gap
Women earn 99¢ for every $1 earned by men
Male income
$50,821
Female income
$50,080
Desktop/helpdesk technician gender ratio over time
This data breaks down the percentage of men and women in desktop/helpdesk technician positions over time. Currently, 17.4% of desktop/helpdesk technicians are female.
Desktop/helpdesk technician gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 78.54% | 21.46% |
| 2011 | 79.35% | 20.65% |
| 2012 | 80.51% | 19.49% |
| 2013 | 80.92% | 19.08% |
| 2014 | 81.23% | 18.77% |
| 2015 | 82.60% | 17.40% |
| 2016 | 82.70% | 17.30% |
| 2017 | 82.63% | 17.37% |
| 2018 | 83.18% | 16.82% |
| 2019 | 82.18% | 17.82% |
| 2020 | 82.57% | 17.43% |
| 2021 | 82.61% | 17.39% |
Desktop/helpdesk technician related jobs gender ratio
We compared desktop/helpdesk technicians with similar job titles to see how gender ratios vary. As you can see, dell certified systems expert and software applications architect have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Desktop/Helpdesk Technician | 83% | 17% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Desktop/helpdesk technician demographics by race
The most common ethnicity among desktop/helpdesk technicians is White, which makes up 55.9% of all desktop/helpdesk technicians. Comparatively, 16.0% of desktop/helpdesk technicians are Hispanic or Latino and 11.8% of desktop/helpdesk technicians are Black or African American.
- White, 55.9%
- Hispanic or Latino, 16.0%
- Black or African American, 11.8%
- Asian, 10.5%
- Unknown, 5.4%
- American Indian and Alaska Native, 0.4%
Desktop/helpdesk technician race
| Desktop/helpdesk technician race | Percentages |
|---|---|
| White | 55.9% |
| Hispanic or Latino | 16.0% |
| Black or African American | 11.8% |
| Asian | 10.5% |
| Unknown | 5.4% |
| American Indian and Alaska Native | 0.4% |
Desktop/helpdesk technician race and ethnicity over time
See how desktop/helpdesk technician racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Desktop/helpdesk technician race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 64.53% | 12.22% | 7.14% | 13.00% |
| 2011 | 65.24% | 12.31% | 7.29% | 12.50% |
| 2012 | 63.97% | 12.55% | 7.54% | 13.14% |
| 2013 | 62.90% | 11.79% | 8.35% | 13.52% |
| 2014 | 62.62% | 12.00% | 7.99% | 14.23% |
| 2015 | 62.52% | 11.47% | 9.17% | 14.11% |
| 2016 | 62.31% | 11.43% | 9.15% | 14.01% |
| 2017 | 61.53% | 11.10% | 9.60% | 14.41% |
| 2018 | 61.64% | 11.05% | 9.69% | 14.14% |
| 2019 | 59.83% | 10.97% | 10.39% | 15.27% |
| 2020 | 57.79% | 11.55% | 10.17% | 15.43% |
| 2021 | 55.93% | 11.78% | 10.55% | 15.97% |
Desktop/helpdesk technician wage gap by race
According to our data, asian desktop/helpdesk technicians have the highest average salary compared to other ethnicities. Black or african american desktop/helpdesk technicians have the lowest average salary at $49,598.
| Ethnicity | Salary |
|---|---|
| Unknown | $50,035 |
| White | $50,558 |
| Black or African American | $49,598 |
| Asian | $53,895 |
| Hispanic or Latino | $50,135 |
Average desktop/helpdesk technician age
See how the average age of desktop/helpdesk technicians varies based on ethnicity and gender.
Male
Female
Desktop/helpdesk technician age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Desktop/helpdesk technician age breakdown
The average age of desktop/helpdesk technicians is 40+ years years old, representing 56% of the desktop/helpdesk technician population.
Desktop/helpdesk technician age breakdown
| Desktop/Helpdesk Technician Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Desktop/helpdesk technician educational attainment
The most common degree for desktop/helpdesk technicians is associate degree, with 42% of desktop/helpdesk technicians earning that degree. The second and third most common degree levels are bachelor's degree degree at 38% and bachelor's degree degree at 8%.
- Associate, 42%
- Bachelor's, 38%
- High School Diploma, 8%
- Diploma, 5%
- Other Degrees, 7%
Desktop/helpdesk technicians by degree level
| Desktop/helpdesk technician degree | Percentages |
|---|---|
| Associate | 42% |
| Bachelor's | 38% |
| High School Diploma | 8% |
| Diploma | 5% |
| Other Degrees | 7% |
Desktop/helpdesk technician jobs you might like
Desktop/helpdesk technician wage gap by degree level
According to the data, desktop/helpdesk technicians with a Master's degree earn more than those without, at $55,671 annually. With a Doctorate degree, desktop/helpdesk technicians earn a median annual income of $54,159 compared to $51,232 for desktop/helpdesk technicians with an Bachelor's degree.
| Education | Salary |
|---|---|
| Master's Degree | $55,671 |
| High School Diploma or Less | $47,989 |
| Bachelor's Degree | $51,232 |
| Doctorate Degree | $54,159 |
| Some College/ Associate Degree | $48,609 |
Desktop/helpdesk technician employment statistics
Most desktop/helpdesk technicians work for a private in the technology industry.
Company size where desktop/helpdesk technicians work
Below, you can see the size of companies where desktop/helpdesk technicians work.
Desktop/helpdesk technician jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 6% |
| 50 - 100 employees | 12% |
| 100 - 500 employees | 21% |
| 500 - 1,000 employees | 8% |
| 1,000 - 10,000 employees | 26% |
| > 10,000 employees | 28% |
Desktop/helpdesk technician jobs by company type
Employees with the desktop/helpdesk technician job title have their preferences when it comes to working for a company. For instance, most desktop/helpdesk technicians prefer to work at private companies over public companies.
Desktop/helpdesk technician jobs by sector
| Company type | Percentages |
|---|---|
| Education | 6% |
| Public | 38% |
| Private | 49% |
| Government | 6% |
Desktop/helpdesk technician jobs by industry
The most common industries for desktop/helpdesk technicians are technology, professional and health care.
Desktop/helpdesk technician industry statistics
| Industry | Percentages |
|---|---|
| Technology | 20% |
| Professional | 13% |
| Fortune 500 | 13% |
| Health Care | 7% |
| Finance | 5% |
| Government | 5% |
| Education | 5% |
| Transportation | 4% |
| Manufacturing | 4% |
| Construction | 3% |
| Hospitality | 3% |
| Pharmaceutical | 2% |
| Media | 2% |
| Retail | 2% |
| Telecommunication | 2% |
| Start-up | 2% |
| Energy | 2% |
| Insurance | 2% |
| Utilities | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
Desktop/helpdesk technician turnover and employment statistics
Desktop/helpdesk technician unemployment rate over time
The unemployment rate for desktop/helpdesk technicians between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Desktop/helpdesk technician unemployment rate by year
| Year | Desktop/helpdesk technician unemployment rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
Average desktop/helpdesk technician tenure
The average desktop/helpdesk technician stays at their job for 1-2 years, based on the 209 desktop/helpdesk technicians resumes in Zippia's database.
Desktop/helpdesk technician tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 37% |
| 1-2 years | 31% |
| 3-4 years | 14% |
| 5-7 years | 8% |
| 8-10 years | 5% |
| 11+ years | 4% |
Desktop/helpdesk technician LGBT ratio compared to similar jobs
Review the percent of desktop/helpdesk technicians that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Senior Telecommunications Consultant | 7.31% | 13,557 |
| Systems Integrator | 8.42% | 98,466 |
| Lead Building Engineer | 8.46% | 119,080 |
| Computer Security Specialist | 8.59% | 70,181 |
| Data Systems Technician | 9.03% | 158,555 |
| Quality Assurance Internship | 10.54% | 121,163 |
| Desktop/Helpdesk Technician | 10.88% | - |
Similar desktop/helpdesk technician jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Senior Telecommunications Consultant | 7.31% | 13,557 |
| Systems Integrator | 8.42% | 98,466 |
| Lead Building Engineer | 8.46% | 119,080 |
| Computer Security Specialist | 8.59% | 70,181 |
| Data Systems Technician | 9.03% | 158,555 |
| Quality Assurance Internship | 10.54% | 121,163 |
Foreign languages spoken by desktop/helpdesk technicians
- Spanish, 100.0%
Desktop/helpdesk technician languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 100.0% |
