There is more than meets the eye when it comes to being a desktop lead technician. For example, did you know that they make an average of $36.08 an hour? That's $75,044 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
There are certain skills that many desktop lead technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and speaking skills.
When it comes to the most important skills required to be a desktop lead technician, we found that a lot of resumes listed 10.5% of desktop lead technicians included end user, while 9.1% of resumes included hardware, and 8.0% of resumes included windows. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the desktop lead technician job title. But what industry to start with? Most desktop lead technicians actually find jobs in the technology and finance industries.
If you're interested in becoming a desktop lead technician, one of the first things to consider is how much education you need. We've determined that 39.7% of desktop lead technicians have a bachelor's degree. In terms of higher education levels, we found that 4.5% of desktop lead technicians have master's degrees. Even though some desktop lead technicians have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a desktop lead technician. When we researched the most common majors for a desktop lead technician, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on desktop lead technician resumes include master's degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a desktop lead technician. In fact, many desktop lead technician jobs require experience in a role such as computer technician. Meanwhile, many desktop lead technicians also have previous career experience in roles such as desktop support technician or technical support specialist.
Tell us your goals and we'll match you with the right jobs to get there.
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a desktop lead technician can determine their career goals through the career progression. For example, they could start out with a role such as systems administrator, progress to a title such as information technology manager and then eventually end up with the title information technology director.
Tell us your goals and we'll match you with the rights job to get there.
Use Zippia's Salary Calculator to see how your pay matches up.
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The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 10.5% of desktop lead technicians listed end user on their resume, but soft skills such as customer-service skills and listening skills are important as well.