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Desktop/Network Support Careers

There is more than meets the eye when it comes to being a desktop/network support. For example, did you know that they make an average of $21.92 an hour? That's $45,590 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a Desktop/Network Support Do

There are certain skills that many desktop/network supports have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

When it comes to the most important skills required to be a desktop/network support, we found that a lot of resumes listed 26.9% of desktop/network supports included customer service, while 9.6% of resumes included technical support, and 6.2% of resumes included email. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the desktop/network support job title. But what industry to start with? Most desktop/network supports actually find jobs in the technology and professional industries.

How To Become a Desktop/Network Support

If you're interested in becoming a desktop/network support, one of the first things to consider is how much education you need. We've determined that 39.9% of desktop/network supports have a bachelor's degree. In terms of higher education levels, we found that 4.5% of desktop/network supports have master's degrees. Even though some desktop/network supports have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a desktop/network support. When we researched the most common majors for a desktop/network support, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on desktop/network support resumes include high school diploma degrees or master's degree degrees.

You may find that experience in other jobs will help you become a desktop/network support. In fact, many desktop/network support jobs require experience in a role such as technical support specialist. Meanwhile, many desktop/network supports also have previous career experience in roles such as computer technician or customer service representative.

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Average Salary
$45,590
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
60,845
Job Openings

Desktop/Network Support Career Paths

Top Careers Before Desktop/Network Support

Top Careers After Desktop/Network Support

Desktop/Network Support Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Desktop/Network Support

Desktop/Network Supports in America make an average salary of $45,590 per year or $22 per hour. The top 10 percent makes over $78,000 per year, while the bottom 10 percent under $26,000 per year.
Average Salary
$45,590
Find Your Salary Estimate
How much should you be earning as an Architect? Use Zippia's Salary Calculator to get an estimation of how much you should be earning.

Best Paying Cities

City
ascdesc
Average Salarydesc
Shirley, NY
Salary Range57k - 101k$77k$76,624
Washington, DC
Salary Range51k - 92k$69k$69,314
South San Francisco, CA
Salary Range49k - 84k$65k$64,504
Annandale, VA
Salary Range45k - 80k$61k$60,680
Owings Mills, MD
Salary Range43k - 77k$58k$57,727
Brookfield, WI
Salary Range35k - 54k$44k$43,784
$25k
$101k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Site Service Technician
Site Service Technician
Bradley-Morris, Inc.
Bradley-Morris, Inc.
06/29/2021
06/29/2021
$52,17506/29/2021
$52,175
Client Tech Support REP III
Client Tech Support REP III
Voca
Voca
06/29/2021
06/29/2021
$34,43606/29/2021
$34,436
Client Tech Support REP III
Client Tech Support REP III
Voca
Voca
05/31/2021
05/31/2021
$34,43605/31/2021
$34,436
Site Service Technician
Site Service Technician
Bradley-Morris, Inc.
Bradley-Morris, Inc.
05/31/2021
05/31/2021
$52,17505/31/2021
$52,175
Client Tech Support REP III
Client Tech Support REP III
Voca
Voca
05/25/2021
05/25/2021
$34,43605/25/2021
$34,436
See More Recent Salaries

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Desktop/Network Support Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Desktop/Network Support. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Desktop/Network Support Resume

At Zippia, we went through countless Desktop/Network Support resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Desktop/Network Support Demographics

Gender

male

71.9 %

female

24.0 %

unknown

4.1 %

Ethnicity

White

61.9 %

Hispanic or Latino

14.4 %

Asian

10.3 %

Foreign Languages Spoken

Spanish

59.3 %

French

13.0 %

Japanese

5.6 %
See More Demographics

Desktop/Network Support Education

Degrees

Bachelors

39.9 %

Associate

27.9 %

Certificate

16.6 %

Top Colleges for Desktop/Network Supports

1. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

2. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

3. Northwestern University

Evanston, IL • Private

In-State Tuition
$54,568
Enrollment
8,451

4. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

5. California State University - Bakersfield

Bakersfield, CA • Private

In-State Tuition
$7,309
Enrollment
9,142

6. SUNY at Binghamton

Vestal, NY • Private

In-State Tuition
$9,808
Enrollment
13,990

7. San Diego State University

San Diego, CA • Private

In-State Tuition
$7,488
Enrollment
30,018

8. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

9. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

10. Worcester Polytechnic Institute

Worcester, MA • Private

In-State Tuition
$50,530
Enrollment
4,571
See More Education Info

Online Courses For Desktop/Network Support That You May Like

Desktop IT Support Level 1 & 2 in real life (Troubleshooting
udemy
4.1
(384)

Learn everything in real life Troubleshooting for IT Help Desk, Helpdesk, IT Support, System Administration and IT...

Computer Basics - Windows 7/10 - Desktop IT Support Training
udemy
3.8
(1,096)

Computer basics & troubleshooting skills for IT helpdesk support technicians, fixes for printers, email & slow computers...

IT & Technical Support Guide to Helpdesk, Desktop & Servers
udemy
4.2
(578)

Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

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Part Time
Internship
Temporary

Top Skills For a Desktop/Network Support

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 26.9% of desktop/network supports listed customer service on their resume, but soft skills such as customer-service skills and listening skills are important as well.

Best States For a Desktop/Network Support

Some places are better than others when it comes to starting a career as a desktop/network support. The best states for people in this position are New Jersey, New York, Delaware, and Massachusetts. Desktop/network supports make the most in New Jersey with an average salary of $75,160. Whereas in New York and Delaware, they would average $74,948 and $73,334, respectively. While desktop/network supports would only make an average of $66,264 in Massachusetts, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. District of Columbia

Total Desktop/Network Support Jobs:
590
Highest 10% Earn:
$118,000
Location Quotient:
2.25
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Virginia

Total Desktop/Network Support Jobs:
2,302
Highest 10% Earn:
$98,000
Location Quotient:
1.56
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Delaware

Total Desktop/Network Support Jobs:
173
Highest 10% Earn:
$124,000
Location Quotient:
0.88
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Desktop/Network Support Employers

1. Science Applications International ...
4.9
Avg. Salary: 
$61,369
Desktop/Network Supports Hired: 
49+
2. Dell
4.8
Avg. Salary: 
$97,819
Desktop/Network Supports Hired: 
44+
3. IBM
4.8
Avg. Salary: 
$71,261
Desktop/Network Supports Hired: 
13+
4. Microsoft
4.9
Avg. Salary: 
$88,713
Desktop/Network Supports Hired: 
13+
5. TEKsystems
4.8
Avg. Salary: 
$44,702
Desktop/Network Supports Hired: 
11+
6. Apple
4.7
Avg. Salary: 
$72,211
Desktop/Network Supports Hired: 
10+

Desktop/Network Support Videos

Updated October 2, 2020