What Does a Desktop/Network Support Do?

In this section, we take a look at the annual salaries of other professions. Take information technology technician for example. On average, the information technology technicians annual salary is $449 lower than what desktop/network supports make on average every year.

Even though desktop/network supports and information technology technicians have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require customer service, technical support, and software applications in the day-to-day roles.

As far as similarities go, this is where it ends because a desktop/network support responsibility requires skills such as "customer satisfaction," "provides technical support," "client facing," and "phone calls." Whereas a information technology technician is skilled in "troubleshoot," "os," "html," and "computer software." So if you're looking for what truly separates the two careers, you've found it.

Information technology technicians tend to make the most money in the finance industry by averaging a salary of $66,881. In contrast, desktop/network supports make the biggest average salary of $60,513 in the technology industry.

The education levels that information technology technicians earn is a bit different than that of desktop/network supports. In particular, information technology technicians are 1.4% less likely to graduate with a Master's Degree than a desktop/network support. Additionally, they're 0.1% less likely to earn a Doctoral Degree.

Next up, we have the information systems technician profession to look over. This career brings along a lower average salary when compared to a desktop/network support annual salary. In fact, information systems technicians salary difference is $3,134 lower than the salary of desktop/network supports per year.

A similarity between the two careers of desktop/network supports and information systems technicians are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "customer service," "technical support," and "software applications. "

But both careers also use different skills, according to real desktop/network support resumes. While desktop/network support responsibilities can utilize skills like "customer satisfaction," "provides technical support," "client facing," and "remedy," some information systems technicians use skills like "troubleshoot," "user support," "os," and "help desk."

On average, information systems technicians earn a lower salary than desktop/network supports. There are industries that support higher salaries in each profession respectively. Interestingly enough, information systems technicians earn the most pay in the government industry with an average salary of $63,116. Whereas, desktop/network supports have higher paychecks in the technology industry where they earn an average of $60,513.

In general, information systems technicians study at similar levels of education than desktop/network supports. They're 0.2% less likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.

The help desk analyst profession generally makes a lower amount of money when compared to the average salary of desktop/network supports. The difference in salaries is help desk analysts making $12,162 lower than desktop/network supports.

While looking through the resumes of several desktop/network supports and help desk analysts we discovered that both professions have similar skills. These similarities include skills such as "customer service," "technical support," and "software applications," but they differ when it comes to other required skills.

As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from desktop/network supports resumes, they are more likely to have skills like "customer satisfaction," "provides technical support," "client facing," and "switches." But a help desk analyst might have skills like "troubleshoot," "help desk," "os," and "helpdesk support."

Additionally, help desk analysts earn a higher salary in the government industry compared to other industries. In this industry, they receive an average salary of $42,262. Additionally, desktop/network supports earn an average salary of $60,513 in the technology industry.

Help desk analysts are known to earn similar educational levels when compared to desktop/network supports. Additionally, they're 1.5% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.

The fourth career we look at typically earns lower pay than desktop/network supports. On average, information technology/support technicians earn a difference of $3,889 lower per year.

According to resumes from both desktop/network supports and information technology/support technicians, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "software applications," and "sql. "

Each job requires different skills like "technical support," "customer satisfaction," "provides technical support," and "client facing," which might show up on a desktop/network support resume. Whereas information technology/support technician might include skills like "troubleshoot," "os," "user support," and "database."

Information technology/support technicians earn a higher salary in the technology industry with an average of $53,210. Whereas, desktop/network supports earn the highest salary in the technology industry.

Information technology/support technicians reach similar levels of education when compared to desktop/network supports. The difference is that they're 0.8% more likely to earn a Master's Degree less, and 0.1% less likely to graduate with a Doctoral Degree.