Desktop service technician jobs near me - 1,234 jobs
Let us run your job search
Sit back and relax while we apply to 100s of jobs for you - $25
Medical Field Service Engineer
Applied Materials 4.5
Remote desktop service technician job
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
As a Field Service Engineer [Customer Engineer] , you'll serve as Applied's direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you'll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team.
To learn more about life as a Field Service Engineer, visit the Field Service Engineer page.
Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment
Use digital analytics for troubleshooting
Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers]
Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)
Coordinate and communicate directly with customers
Completion of an Associate degree, military technical training, field service experience, or trade certification
~1-2 years of work experience in customer/field service support, or a related technical field
~ Ability to read and interpret electrical and mechanical schematics
~ Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics
~ Familiarity with hand tools and their appropriate usage, including digital multimeters
~ Basic knowledge of Microsoft Excel, Word, and PowerPoint
~ Possession of a valid driver's license and the ability to obtain a passport, if travel is required
~ Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols
2-4 years of work experience in customer/field service support, or a related technical field
Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Full time
Travel:
Relocation Eligible:
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
$68k-93k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Desktop and Education Support Specialist
Ustech Solutions 4.4
Desktop service technician job in Columbus, OH
Duration: 3 Months Contract
The Desktop & Education Support Specialist works within a team to provide supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by client or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends.
Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service.
About USTech Solutions:
"US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran."
Recruiter Details:
Name: Ramya Sravani Nagula
Email: ******************************
Internal Job ID: 25-49726
$39k-50k yearly est. 1d ago
Field Technician
Trillium Construction Services
Remote desktop service technician job
Trillium Construction is now hiring Fleet Technicians!
We are looking for Fleet Technicians to support the field operation, diagnostics, and maintenance of our robotic and high-tech mechanical fleet assets in and around the Austin area. This role requires a unique combination of hands-on mechanical repair, computer diagnostics, and robotics troubleshooting.
Compensation:
- $40/hour
- Company Vehicle
Field Service & Inspections
-Travel to remote job sites to perform preventive and corrective maintenance on fleet assets.
-Conduct physical and electronic inspections of robotics platforms and heavy machinery.
-Complete standardized inspection checklists with accuracy and completeness.
Diagnostics & Repair
-Use laptops and diagnostic tools to interface with robotic systems, run scripts, and assess performance.
-Troubleshoot and repair hardware components including wiring, connectors, sensors, and control boards per engineering guidance.
-Perform field-based mechanical repairs and software checks.
Reporting & Communication
-Accurately document service activities, diagnostics, and parts usage in company systems.
-Report findings to his Manager and the Engineering team with clear, concise technical communication.
-Participate in virtual sync meetings with Engineering and Ops teams, including off-hours sessions (e.g., late-night West Coast calls).
Travel & Scheduling
-This position must be available for long-distance day travel (100+ miles) and multi-day out-of-state work as needed.
-Flexibility is required to adjust to varying equipment deployment and service schedules, including early mornings or weekends when necessary.
Apply now!
Position Qualifications Required Skills & Experience
-Demonstrated experience and strong interest in computers, robotics, and technology.
-Skilled in diagnosing and repairing mechanical and electronic systems.
-Ability to read and interpret schematics, technical procedures, and wiring diagrams.
-Field-capable and comfortable working in rugged, outdoor, or dirty conditions.
-Excellent attention to detail and the ability to notice small discrepancies.
-Clear written and verbal communication skills.
-Adaptable to changing requirements and high ambiguity environments.
-Ability to interface with Engineering teams and explain findings in non-technical language as needed.
-Some travel may exceed 100 miles/day or require overnight stays.
$40 hourly 1d ago
Remote Field Service Engineer - Ambr System, Bay Area
Sartorius 4.5
Remote desktop service technician job
A leading life science company is seeking a Field Service Engineer to support advanced systems remotely from San Francisco. Responsibilities include installation, commissioning, maintenance, and customer support for high-tech equipment. The ideal candidate will have an associate degree in engineering, 2+ years of field service experience, and strong problem-solving skills. This role offers a salary range of $80,000-$105,000 with additional perks such as bonuses and a flexible work schedule.
#J-18808-Ljbffr
$80k-105k yearly 2d ago
Remote Bay Area Field Service Engineer - Life Sciences
Bio-Techne 4.5
Remote desktop service technician job
A life sciences technology company is seeking a Field Service Engineer to provide technical support for revolutionary protein analysis equipment. The position is remote with potential travel across the Greater San Francisco Bay area and North America. Candidates should have a relevant engineering or science degree along with field service experience. The company offers competitive insurance benefits, 401k plans, and career development opportunities.
#J-18808-Ljbffr
$57k-85k yearly est. 2d ago
Field Service Technician
United Employment Group, Inc.
Desktop service technician job in Columbus, OH
Territory: Columbus, OH and surrounding areas - Daily Travel & occassional overnight/weekend work
An established organization supporting the construction and materials industry is seeking a Field ServiceTechnician to support customers through on-site equipment installation, service, and technical support. This is a remote, field-based position with frequent local and regional travel. Training, tools, and a company vehicle are provided.
Key Responsibilities
Install, maintain, and service customer equipment at job sites
Troubleshoot and repair mechanical, electrical, and pneumatic systems
Support customers with basic equipment operation and maintenance
Maintain inventory of parts, tools, and service materials
Document service activities and communicate with internal teams
Provide a high level of customer service in the field
Qualifications
Mechanical or maintenance experience demonstrating technical aptitude
Basic knowledge of electrical, pneumatic, or mechanical systems
Ability to lift up to 50 lbs and perform physical job-site tasks
Comfortable working independently and managing a field schedule
Flexible availability to support customer and business needs
Valid driver's license and clean driving record
Comfortable driving within the assigned territory
Compensation & Benefits
Competitive compensation
Health insurance and retirement plan options
Paid time off and paid holidays
Company vehicle, tools, and equipment provided
Additional Information
Full on-the-job training provided
Field-based role with autonomy and customer interaction
Equal opportunity employer
$43k-66k yearly est. 1d ago
Field Service Technician
Centrak
Desktop service technician job in Columbus, OH
As a Field ServiceTechnician, you will be responsible for the proper operation and maintenance of CenTrak's hardware infrastructure, tags, and other devices at our customer sites. This is a highly visible customer facing position for a detail-oriented person who thrives in a fast-paced environment. You must be a focused individual able to work responsibly for us. This is a hands-on position that requires you to be very proactive and energetic to develop and maintain positive customer relationships. It is the responsibility of the Field Services team to keep these complex systems operating at an optimal health.
Responsibilities:
Perform battery replacement for CenTrak infrastructure, asset tags, environmental monitoring (EM) sensors, hand hygiene (HH) devices, etc.
Perform small installations of infrastructure devices and validate via CenTrak software.
Conduct troubleshooting of problematic areas in conjunction with remote support personnel
Monitor equipment status and alerts via the Connect PulseTM application
Ability to understand CenTrak designs with regards to device location within the hospital
Submit Return Material Authorizations (RMAs) of products under warranty
Maintain proper inventory of batteries and other equipment necessary for device maintenance
Document daily activities, findings, and recommendations and provide to Customer
Maintain rapport with customers by examining complaints, identifying solutions, and suggesting improved methods/techniques for the RTLS utilization
Qualifications:
Preferred: Degree in Networking/Telecommunications
2-3+ years of experience in a professional services environment supporting end-users
Experience with IR, Wireless and Network Protocols a plus
Experience in enterprise healthcare or hospital environments
Advanced problem-solving skills coupled with a commitment to extraordinary customer service
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) requirements
Comfortable navigating all areas of the hospital system including patient rooms
Comfortable occasionally working around or with potential biological hazards; proper personal protective equipment will be worn in accordance with medical center policy and procedures
Demonstrate proficiency with Microsoft Office and other business applications
Some area travel required between local sites (reimbursable). Must have a valid driver's license, insurance, and means of transportation
Working hours are expected between 8:00 am - 5:00 pm
While a standard 40-hour working week is the norm, you can expect some evening or weekend work on occasion to meet deadlines for major go-live activity
Comply with required immunizations, health testing, and other vendor requirements
Physical Requirements:
Ability to walk/stand for an extended period, up to 8-10 hours/day
Ability to kneel, climb, lift, and carry up to 30 pounds
Required to climb and stand on ladders, sometimes for extended periods of time
Required to work with tools while reaching above your head for extended periods of time
$43k-66k yearly est. 4d ago
Tier I Helpdesk Analyst - LOCAL REMOTE ONLY
RCG, Inc. 4.3
Remote desktop service technician job
Tier I Helpdesk Analyst
Clearance Requirement: U.S. Citizen or Permanent Resident eligible for Public Trust clearance
Hourly rate: $18 - $20 per hour
Who We Are
At RCG, we're more than just a federal contracting company - we're a team of innovators, problem-solvers, and collaborators. Proudly Certified as a Great Place to Work, we are committed to building a culture where people can grow, contribute, and thrive while delivering exceptional IT services to government clients.
The Opportunity
We're seeking a Tier I Helpdesk Analyst to join our support team on a federal government contract in Suitland, MD. This role is ideal for IT professionals who enjoy solving problems, helping users, and keeping technology running smoothly. As the first line of defense, you'll be the go-to resource for troubleshooting and resolving user issues across hardware, software, and network systems - making a real difference every day.
What You'll Do
Provide front-line technical support via phone, email, web, and in-person interactions.
Assist users with issues related to email, directories, operating systems, and desktop applications (Windows and Mac).
Troubleshoot and resolve hardware/software issues for PCs, printers, and peripherals.
Document and track user issues, resolutions, and follow-ups in the ticketing system.
Escalate complex issues to higher-level support as needed, ensuring timely resolution.
Deliver excellent customer service by clearly communicating with users and managing expectations.
Contribute to helpdesk documentation, including user guides and troubleshooting procedures.
Participate in team meetings and share input to improve helpdesk processes.
What We're Looking For
High School Diploma or equivalent (Associate's or higher preferred).
2+ years of technical support experience, providing phone and in-person assistance for email, directories, Windows desktop apps, and contract-specific applications.
Experience as the initial point of contact for troubleshooting hardware and software issues (PCs, printers, peripherals).
Familiarity with ticketing systems to manage and track support requests.
Strong problem-solving skills, with the ability to work independently or under general direction.
Excellent written and verbal communication skills - able to explain technical issues to non-technical users.
U.S. Citizen or Permanent Resident eligible for Public Trust clearance.
Preferred Skills & Certifications
Associate's degree in IT, Computer Science, or related field.
CompTIA A+, Network+, or similar certifications.
Familiarity with ITIL best practices.
Prior experience supporting federal government environments.
Why You'll Love Working Here
Certified Great Place to Work - supportive and inclusive culture.
Competitive pay and benefits package.
Opportunities to grow and advance your IT career.
Make a direct impact by supporting mission-critical government operations.
Equal Opportunity Statement
RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, sexual orientation/gender identity, or national origin. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ready to kick-start your next IT career step? Apply today and bring your technical skills to a team that values innovation, collaboration, and excellence.
$18-20 hourly 4d ago
Electrical Service Tech-Columbus, OH
Rescue Rooter
Desktop service technician job in Dublin, OH
Pay: 80-100k Full-time, year-round work
Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.
What We Offer:
Weekly pay via direct deposit
Paid training and onboarding
Insurance available after 31 days
Low-cost medical (as low as $5/week)
Dental, vision, HSA/FSA
401(k) with company match
13 days PTO + 8 paid holidays
Company-paid life insurance
Take-home service vehicle + gas card
Ongoing technical, safety, and leadership training
Career growth across a national service network
Responsibilities: What You'll Do:
Perform residential electrical service calls, including troubleshooting and repairs
Install and service home generators
Install and service EV (electric vehicle) chargers
Install, maintain, and repair wiring, lighting, outlets, and electrical panels
Ensure work is performed in compliance with national and local electrical codes
Provide excellent customer service and communicate recommended solutions
Qualifications: What You'll Bring:
Valid electrician license (state-specific)
2+ years of residential electrical experience preferred
Strong understanding of electrical systems, safety standards, and code compliance
Ability to work independently and as part of a team
Strong communication and customer service skills
If you have the experience we seek, APPLY NOW
Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.
$33k-49k yearly est. 1d ago
Client Service Technician II
Gehc
Remote desktop service technician job
SummaryActs as the primary GEHC Services face to the customer(s) served. Responsible for meeting the daily service repair needs of designated Imaging, LCS and Biomed equipment, to include multiple modalities of the customer's equipment. Drives customer satisfaction through Service Excellence.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description
Roles and Responsibilities:
Troubleshoot, install, maintain, and service repair needs on designated equipment.
Evaluate progressively complex, customer biomedical equipment issues and implement appropriate repairs.
First look on at least one imaging or LCS modality.
Perform on-time and accurate planned maintenance (PM), Field Modification Instruction, and safety/environmental inspections.
Own customer issues from dispatch or identification of issue to resolution.
Maintain daily communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
Focus on customer needs and satisfaction, continuously building on and enhancing relationships with customers to become a perceived partner in their business who is able to recommend value-added services that will help the customer run their business more efficiently.
Maintain daily communications with customers without direction.
Follow as well as guide others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.
Engage with other team members (including Remote Technical Engineers and Zone Service
Engineers) to ensure they are aware of the status of all issues at all times for their designated customers.
Effectively communicate and partner with teammates and colleagues.
Understand and communicate business goals and objectives to the broader GE team servicing.
Keep up to date on administrative responsibilities (e.g., maintaining customer service logs and internal service records in a timely manner, ordering repair parts, managing cycle times).
Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and support implementation of corrective action plans to resolve customer issues in a timely manner.
Identify potential sales leads and participate in sales opportunities (e.g., contract renewals, assist with promoting and implementing of revenue programs).
Keep up to date with competitor information and market trends.
Identify business opportunities for the organization.
May include basic/refresher application training of clinical staff on designated equipment.
Qualifications :
Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing electrical equipment;
OR equivalent military education and 2+ years of experience servicing electrical equipment;
OR High School Diploma/GED and 4+ years of experience servicing electrical equipment.
Experience interfacing with both internal team members and external customers as part of a solution based service process.
Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.
Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
Experience troubleshooting and responding to customer concerns.
Experience with Web applications and technological programs (e.g., IPad, Iphone Microsoft Office Suite).
Capable of performing special physical requirements (e.g., able to lift, carry, push, pull up to 35 lbs unassisted; and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand for long periods of time; and reach at, above, below shoulder level; and flex/extend neck; and has good hand, finger dexterity and specific vision abilities including color, close vision, distance vision, peripheral vision, depth perception).
Must have and maintain a valid driver's license.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
For U.S. based positions only, the pay range for this position is $75,840.00 - 113,760.00. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.
#LI-KG1
We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $75,840.00-$113,760.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information
GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
$75.8k-113.8k yearly Auto-Apply 16d ago
Technical Services Lead
Submittable 3.7
Remote desktop service technician job
At Submittable, we are transforming how organizations create social impact. Our platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, our innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through our products on behalf of our clients.
We are on a mission to help organizations accelerate their impact, so we are proud to partner with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate. At Submittable, technology and purpose converge, offering a unique opportunity to contribute to meaningful change.
We are looking for a Technical Services Lead to join our Professional Services team at Submittable. This role acts as a technical expert, responsible for mastering our Submittable Next and Zengine grant management platforms to deliver exceptional customer automation and integration work. This role combines deep technical proficiency with strategic post-sales support and elements of project management, working cross-functionally with Sales, Customer Success Managers, and Professional Services Engineers to scope, design, and deliver complex technical solutions.
You'll work within a team to serve as a technical authority with light SOW authority, independently managing API integrations, automation workflows, project timelines, budgets, and customer communications while troubleshooting, ensuring our delivery commitments align with operational capacity and quality standards.
How You'll Make an Impact
Presales Scoping and Support
* Collaborate with Sales and Professional Service Engineers to define Professional Service project scope, timelines, and resource requirements
* Provide time estimates and budget projections for technical implementations
* Provide input on Statements of Work (SOWs) and other presales documentation
* Ensure scoping aligns with operational capacity and delivery standards
Project Management and Delivery
* Manage project timelines, budgets, and deliverables for technical implementations
* Exercise light SOW authority to make tactical decisions and manage minor scope adjustments
* Coordinate and lead User Acceptance Testing (UAT) processes with customers
* Track project progress, identify risks, and escalate issues appropriately
* Ensure projects are delivered on time, within budget, and to quality standards
Technical Implementation and Expertise
* Become a subject matter expert in both Submittable Next and Zengine platforms, developing deep technical knowledge that enables you to solve complex customer challenges
* Design, test, and troubleshoot API integrations, workflows, and custom technical solutions for clients
* Independently diagnose and resolve technical issues, providing guidance to both customers and internal teams
Cross-Functional Collaboration
* Partner closely with Customer Success Managers and Professional Services Engineers to deliver seamless customer experiences
* Document solutions, create best practices, and contribute to the team's technical knowledge base
What We're Looking For
* 2+ Years Experience testing and working with APIs, webhooks, and integration platforms
* Project Management: Demonstrated ability to manage project timelines, budgets, and customer communications for technical implementations
* Scoping and Estimation: Experience defining project scope, providing accurate time estimates, and managing resource requirements
* Self-Sufficiency: Ability to work independently, learn new technologies quickly, and solve problems without constant oversight
* Customer Communication: Strong written and verbal communication skills with experience managing customer expectations and leading UAT processes
* Adaptability: Comfort with ambiguity and the ability to pivot between different projects and priorities
Nice to Have
* Experience with grant management, nonprofit technology, or SaaS platforms
* Familiarity with database concepts and data modeling
* Experience creating technical documentation or training materials
Location: This is a remote, U.S.-based role - you must live and reside in the U.S. full-time.
Salary Details: The annual salary range for this position is $81,000 - $92,000. Actual compensation is based on factors such as the candidate's skills, qualifications, experience, and location.
We are interested in every qualified candidate eligible to work in the United States; however, we cannot accommodate scholastic or employment visas at this time. In addition, we are not able to consider applicants who reside in the following states: Alaska, Delaware, Louisiana, Maine, New Mexico, North Dakota, Oklahoma, Rhode Island, Vermont, West Virginia, and Wyoming.
Why Submittable?
Joining Submittable means becoming part of a forward-thinking, mission-driven company that values innovation, collaboration, and growth. We empower organizations working for social good with technology that accelerates their work, amplifies their impact, and drives meaningful change.
At Submittable, you'll find a supportive, dynamic work environment where your contributions directly influence our success. If you thrive in a fast-paced, evolving environment and are excited to be part of a company dedicated to social impact, we invite you to apply!
Benefits: We are proud to offer highly competitive benefits to our full-time employees, including:
* Comprehensive health and life insurance with optional HSA, FSA, and DCA accounts
* 401(k) plan with employer match starting day one
* Equity stock options to share in our success
* Flexible hours, remote work options, and generous vacation and sick leave
* Paid parental leave for mothers, fathers, and adoptive parents
* Professional development stipends to support your career growth
* Opportunities to participate in community outreach and volunteer programs
* Monthly company-sponsored happy hours and gatherings to connect and unwind
Our Commitment to Inclusion & Belonging
At Submittable, we believe technology is a force for good, driving social impact and enabling corporate social responsibility on a global scale. To achieve this, we are committed to fostering a workplace that values inclusion and belonging as central pillars of our culture.
We embrace the strength of our diverse community by creating a safe space where employees feel empowered to share ideas, celebrate unique experiences, and learn from one another. By prioritizing inclusion, we aim to build an environment where everyone can bring their authentic selves to work and make innovative contributions that enable our customers to tackle complex challenges and spread more good.
As a globally used platform, we are dedicated to hiring and supporting employees who represent a range of backgrounds, experiences, and perspectives. This includes diversity in ethnicity, sexual orientation, gender, religion, ability, culture, and socioeconomic background.
Our Approach to AI in our Hiring Process
We believe that Artificial Intelligence (AI) can be a powerful tool for good. We are committed to leveraging AI technologies responsibly, ensuring their use is equitable, fair and safe. To ensure fairness and accurate skill assessment, we do not allow the use of AI tools (including note takers, transcription tools, or recordings) during take home tests or interviews. For additional information regarding the use of AI in hiring please review our AI Guidelines & Policies. Need accommodations? Let your recruiter know early so we can support you.
$81k-92k yearly Auto-Apply 22d ago
Client Services / Travel
HB Travels
Remote desktop service technician job
Are you passionate about travel and enjoy helping others create unforgettable experiences? Were seeking motivated, customer-focused individuals to join our team in a Client Services / Travel role. Work remotely while guiding clients, managing bookings, and delivering exceptional service.
What You'll Do
Assist Clients- Help travelers plan and book personalized trips, including flights, hotels, cruises, and excursions
Provide Exceptional Service- Maintain communication before, during, and after travel to ensure client satisfaction
Stay Informed- Keep up with industry trends, top destinations, and travel deals to offer expert recommendations
Manage Bookings- ️ Handle all reservations and logistics accurately and efficiently
Problem-Solving- ️ Address client challenges before or during travel with proactive solutions
What Were Looking For
Passion for travel and helping others explore the world
Strong communication and interpersonal skills
Excellent organization and attention to detail
Self-motivated and comfortable working independently in a remote environment
Sales or customer service experience is a plus (not required)
Reliable internet, computer or smartphone, and a dedicated workspace
Must be 18+
What We Offer
Comprehensive training and ongoing support
Flexible remote, work full-time or part-time
Exclusive travel discounts and perks
Supportive, collaborative remote team environment
Unlimited earning potential
IATA cards available for qualified agents
$43k-87k yearly est. 60d+ ago
Lead Service Technician
Elevated 3.8
Desktop service technician job in Columbus, OH
What to Expect:
The Lead ServiceTechnician is responsible for providing technical direction and assistance to elevator personnel in servicing elevators, escalators, and other vertical transportation.
Duties/Responsibilities:
Assists in training elevator technician staff.
Supports company safety program, which includes performing safety audits when necessary and stressing the importance of safety to all employees.
Visits job sites and performs quality audits to ensure the work is being completed efficiently.
Identifies issues that could potentially affect the overall reliability of the customer's equipment.
Works with branch manager to address customer's needs.
Maintains up-to-date knowledge of all federal, state, and local elevator industry code requirements.
Maintains strong familiarity of industry products by reviewing equipment updates and supplier goods.
Assists in conducting inspection of elevators and related devices to ensure their effective and efficient operation and conformance to safety regulations and OSHA requirements.
Performs other duties as assigned
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
Attributes:
Ability to read and interpret technical drawings & manuals
Organized with attention to detail
Good communication skills & ability to work well with others
Ability to work in a fast-paced and stressful environment
Good troubleshooting skills
Ability to learn quickly
Excellent time-management skills
Requirements:
High school diploma or equivalent
At least five years of elevator service experience required
Elevator mechanic license
Valid driver's license and safe driving record
Physical Requirements:
Able to bend, stretch, push, pull, and move as needed to reach, clean, and service elevators
Must be able to visually inspect elevators
Must be able to lift up to 50 pounds
Prolonged periods of standing and walking
Valid driver's license and safe driving record
EFS is proud to be an Equal Opportunity Employer
$80k-115k yearly est. 27d ago
Global Tech - Service Management Lead
Pernod Ricard 4.8
Remote desktop service technician job
Want to join a fast-moving company, work among convivial teams, and take part in shaping the future of the Wine & Spirits industry with cutting-edge technology? Join Pernod Ricard's Global Tech team and embark on a transformative journey aiming to support our business ambitions with valuable Tech products and services. Our global Tech team operates in an agile manner within a dynamic product organization. This is your chance to thrive in a collaborative environment, grow through upskilling and continuous development, and play a direct role in shaping the path for our industry.
Ready to make a Tech impact? Pernod Ricard is looking for a Global Service Management Lead to define, implement and govern world-class ITIL-based service management processes, ensuring excellent delivery and continuous improvement across global Tech services.
From our HQ in central Paris, connect with our experts located across the world, and start an exciting journey with international opportunities.
Your key missions:
You will:
* Lead the implementation, evolution, and governance of ITIL-aligned processes (incident, request, change, problem, service catalog, etc.) across Pernod Ricard's global Tech ecosystem.
* Oversee the performance of service management rituals and tools (e.g., ServiceNow, Power BI, JIRA), ensuring data-driven insights and continuous service improvement.
* Act as a key escalation point for major incidents and service disruptions, leading global crisis cells and driving swift resolution and communication.
* Guide the effective integration of service management with agile product teams, aligning ITSM processes with product delivery models.
* Lead a team of Service Managers and Coordinators, ensuring capability development and high-quality service governance across internal and external partners.
If you recognize yourself in the description below, don't wait to apply!
* You bring deep expertise in IT Service Management, with strong working knowledge of ITIL (certification preferred) and experience in managing enterprise-level ITSM processes.
* You are familiar with service management platforms like ServiceNow, reporting tools like Power BI, and complementary tools (JIRA, Confluence…).
* You have experience managing global teams and working with external service providers in a complex, federated IT environment.
* You possess strong communication and stakeholder management skills, especially when interfacing with senior Tech leadership and business units.
* You are comfortable working in a fast-paced environment, with a continuous improvement mindset and a proactive approach to risk and incident management.
* Experience in SAP landscapes, cybersecurity, and agile/product operating models is a plus.
Wait, there's more…
We offer you an outstanding and collaborative workplace that embodies our sharing & conviviality culture, the possibility to work remotely (up to 2 days a week), a very complete mutual insurance, an attractive compensation including profit-sharing, the possibility to train daily, employee events…
Pernod Ricard is committed to offering equal opportunities to all talents. Our recruitment methods focus on skills and competencies.
Job Posting End Date:
Target Hire Date:
2026-04-01
Target End Date:
$65k-101k yearly est. Auto-Apply 17d ago
Lead Service Technician
Elevated Facility Services Group
Desktop service technician job in Columbus, OH
What to Expect: The Lead ServiceTechnician is responsible for providing technical direction and assistance to elevator personnel in servicing elevators, escalators, and other vertical transportation. Duties/Responsibilities: * Assists in training elevator technician staff.
* Supports company safety program, which includes performing safety audits when necessary and stressing the importance of safety to all employees.
* Visits job sites and performs quality audits to ensure the work is being completed efficiently.
* Identifies issues that could potentially affect the overall reliability of the customer's equipment.
* Works with branch manager to address customer's needs.
* Maintains up-to-date knowledge of all federal, state, and local elevator industry code requirements.
* Maintains strong familiarity of industry products by reviewing equipment updates and supplier goods.
* Assists in conducting inspection of elevators and related devices to ensure their effective and efficient operation and conformance to safety regulations and OSHA requirements.
* Performs other duties as assigned
* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
Attributes:
* Ability to read and interpret technical drawings & manuals
* Organized with attention to detail
* Good communication skills & ability to work well with others
* Ability to work in a fast-paced and stressful environment
* Good troubleshooting skills
* Ability to learn quickly
* Excellent time-management skills
Requirements:
* High school diploma or equivalent
* At least five years of elevator service experience required
* Elevator mechanic license
* Valid driver's license and safe driving record
Physical Requirements:
* Able to bend, stretch, push, pull, and move as needed to reach, clean, and service elevators
* Must be able to visually inspect elevators
* Must be able to lift up to 50 pounds
* Prolonged periods of standing and walking
* Valid driver's license and safe driving record
EFS is proud to be an Equal Opportunity Employer
$56k-100k yearly est. 30d ago
Service Techncian
Smartcaresolutions
Desktop service technician job in Columbus, OH
Total Line Refrigeration is looking for a ServiceTechnician
Responsibilities:
Install, maintain, and repair refrigeration rack systems, including related components like compressors, condensers, evaporators, and controls.
Diagnose and troubleshoot mechanical and electrical issues within refrigeration rack systems.
Perform routine and preventative maintenance on refrigeration equipment to ensure optimal performance and longevity.
Work with different refrigerants (e.g., R-22, R-404A, R-448A, R-449A, CO2) to ensure systems are operating safely and efficiently.
Respond to service calls for refrigeration equipment, ensuring timely repairs and minimal downtime.
Test and verify system functions to ensure all components are running efficiently.
Adhere to safety protocols and ensure all tasks are performed in a safe and compliant manner.
Provide customer service and maintain positive relationships with clients, offering solutions to their refrigeration needs.
Maintain accurate service records, including time cards, job logs, and inventory reports.
Work with a team of technicians, providing guidance and training to junior technicians and entry-level helpers when needed.
Assist with on-call responsibilities for emergency service needs, including nights and weekends as required.
Qualifications:
3+ years of experience working with rack refrigeration systems, including commercial and industrial systems.
Strong understanding of refrigeration principles, including the installation and troubleshooting of rack systems.
Technical training through an apprenticeship, trade school, or equivalent work experience.
EPA Certification required for handling refrigerants.
Must hold at least one of the following licenses: D1, D2, S1, or S2.
Valid driver's license with a clean driving record.
Ability to work independently with minimal supervision, managing service calls and job priorities.
Knowledge of safety procedures and best practices when working with high-voltage electrical systems and pressurized refrigerants.
Strong problem-solving and troubleshooting skills for complex refrigeration systems.
Good communication skills, with the ability to interact professionally with customers and team members.
Willingness to work overtime during peak seasons, including nights and weekends as needed.
Ability to lift and move heavy equipment (up to 70 lbs) and work in varying weather conditions.
Preferred Qualifications:
Experience with CO2 refrigeration systems and knowledge of energy-efficient technologies.
Familiarity with electrical wiring schematics and control systems in refrigeration equipment.
Experience with installation of refrigeration racks and related mechanical equipment.
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.
$37k-75k yearly est. Auto-Apply 13d ago
Game & UA Analytics - Client Services
Xsolla
Remote desktop service technician job
ABOUT US Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
We're launching a client-facing analytics service that gives studios a free diagnostic and action plan. Typical outputs include 1-2 revenue-tied A/B tests, Live ops, UA recommendations, and useful benchmarks from similar titles. We will run funnel audits, help with product adoption, and tell a clear story for execs so teams can confidently ship changes. We also connect specialists on both sides to remove bottlenecks. Requirements
Use multiple data sets to create testable hypothesis for Xsolla's customers to execute
Craft simple, exec-ready narratives non-analysts can rally behind
Recommend and help launch high-leverage A/B tests
Partner with Game Data Analysts and Data/ETL engineers to keep data clean, secure, and well-defined
Use genre benchmarks to contextualize results and capture repeatable wins
Use market data to benchmark and validate internal findings
Qualifications
2-5+ years in game analytics with a track record of presenting to non-analysts
Comfortable across UA, creatives, MMPs, monetization/live-ops, and payments conversion
Solid SQL and BI literacy; you can validate metrics and sanity-check pipelines
Experience designing and interpreting A/B tests
Ability to work at a high level in SQL, Python, or R
Nice to have
Language coverage for key markets (Russian, Chinese, Korean; others welcome)
Worked on titles in multiple genres and platforms
Data and tools
We plug into the customer's stack (Snowflake, S3, Redshift, Azure; JSON/SQL) rather than replacing their BI
We may use third-party sources like AppsFlyer, Adjust, GA/GA4, Unity Analytics, and Firebase
Don't meet every requirement listed? Studies show that women and people of color are less likely to apply for jobs when they don't meet every requirement. At Xsolla, we are committed to building a diverse and inclusive community, so if you think you could be amazing in this role, even without all the listed qualifications, please apply! You may be exactly who we didn't even know we need.
Equal Employment Opportunity Statement:Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:For the Operations Director - China position, we will conduct a background check that may include the following:Criminal history check Employment verification Education verification Credit history check Professional license verification
Relevance to Job Responsibilities:The background check is relevant to this position because the following role responsibilities include creating assets for branding, and accessing confidential company data.
Rights Under the Fair Chance Act:Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact ******************.
Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this
Xsolla Privacy Notice for Job Applicants
. Please direct any inquiries regarding your data privacy to ******************.
$34k-67k yearly est. Auto-Apply 60d+ ago
Sr Lead Software Engineer - Client Service Technology
Jpmorganchase 4.8
Desktop service technician job in Columbus, OH
This is an exciting opportunity to join a passionate team dedicated to building products that truly help our users.
Join JPMorgan Chase, a global leader in financial services and asset management, as a Senior Lead Software Engineer within Asset Wealth Management. You'll work with cutting-edge technologies in a collaborative, diverse, and innovative environment, tackling complex challenges and driving impactful solutions for our clients. J.P. Morgan Asset Management offers a broad range of investment strategies and operates in major markets worldwide, with a clear focus on managing client assets and delivering strong risk-adjusted returns
Job responsibilities
Design, develop, and maintain innovative software solutions for the JP Morgan Chase Client Services Platform, addressing complex technical challenges and modernizing business processes
Write secure, high-quality production code in Java, Spring, and React; review and debug code from team members to uphold best practices.
Advance the use of AI technologies to improve software development, automation, and operational efficiency.
Lead hands-on system design, application development, testing, and ensure ongoing operational stability.
Build and deploy scalable architecture and solutions on Cloud
Utilize SQL and Snowflake for effective data management, querying, reporting and data sharing
Take initiative in daily tasks and project work, driving progress and innovation within a small, agile team.
Collaborate directly with Product Owners & Global stakeholders to gather requirements and deliver high-impact solutions.
Serve as the primary point of contact for product-related matters, facilitating communication between teams, with high degree of accountability
Solve technical and business challenges efficiently, proactively addressing issues to support Asset Management reporting and delivery.
Required qualifications, capabilities, and skills
Formal training or certification on software engineering concepts and 5+ years applied experience
Minimum of 10+ years of professional experience in software development or related fields.
Skills should include Java, React/JavaScript, SQL, Cloud and messaging technologies such as Kafka or similar platforms.
Practical experience working with cloud technologies (such as AWS)
Hands-on experience in delivering system design, application development, testing, and ensuring operational stability.
Proficiency in automation and continuous delivery methods.
Solid Knowledge of deployment processes, including experience with GIT and version control systems.
Strong analytical thinking and problem solving ability
Preferred qualifications, capabilities, and skills
Experience in the financial services industry
Sound knowledge and experience in programming languages such as Java, React JS and SQL
Expertise in designing, implementing, and managing cloud-based solutions using AWS, ensuring scalability, reliability, and security for applications.
Familiarity with observability tools such as Splunk, Dynatrace, or Grafana.
Hands-on experience with GraphQL for efficient data querying and integration.
Experience working with data platforms such as Snowflake or Databricks.
$97k-124k yearly est. Auto-Apply 5d ago
Technical Lead, Digital Workplace Services
Alteryx 4.0
Remote desktop service technician job
We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.
The Digital Workplace Services Technical Lead is a senior individual contributor and technical leader within Global End User Services, responsible for driving the transformation of endpoint management and the digital employee experience at Alteryx. This role is central to evolving End User Services from a reactive, ticket-driven support model into a proactive, predictive, and self-service organization powered by automation, analytics, and AI.
As part of the Desktop Engineering team, you will lead critical technology migrations, design and implement scalable automation, and build data-driven capabilities that improve reliability, security, and user experience across the enterprise. You will act as a technical mentor, elevating engineering standards and fostering a culture focused on automation-first thinking, continuous improvement, and operational excellence.
This role is ideal for a hands-on technical leader passionate about modern endpoint engineering, AI-enabled operations, and transforming how employees experience IT.
Key Responsibilities
Endpoint & Device Management
Define, document, and enforce global standards for endpoint provisioning, configuration, and lifecycle management across Windows and mac OS platforms.
Architect scalable, automated device onboarding and lifecycle workflows that reduce manual effort and improve time-to-productivity.
Drive standardization and optimization across endpoint tools and platforms, including Intune, Jamf Pro, and OSQuery.
Patch & Vulnerability Management
Own patching and vulnerability remediation strategies across diverse endpoint environments.
Implement automation and data-driven approaches to reduce risk exposure and improve compliance visibility.
Partner with Security teams to ensure endpoint posture aligns with enterprise security standards.
Automation, AI & Digital Employee Experience
Design and implement automation and self-service solutions that reduce ticket volume and enable proactive support.
Leverage AI and analytics to identify trends, predict issues, and improve endpoint stability and user experience.
Lead implementation of a Digital Employee Experience (DEX) platform to provide actionable insights into endpoint health and employee sentiment.
Data, Analytics & Engineering Practices
Build and maintain data pipelines and analytics platforms using APIs, databases, SQL, and AI tooling.
Develop dashboards and insights that enable data-driven decision-making for Desktop Engineering and End User Services leadership.
Apply modern engineering practices, including version control, Infrastructure as Code (IaC), testing, and CI/CD where applicable.
Project Delivery & Strategic Execution
Lead execution of high-impact initiatives, including MDM migrations and platform modernization efforts.
Contribute to long-term strategy and technology roadmaps for End User Services.
Evaluate emerging tools and technologies that enable automation, AI-driven operations, and scalable service delivery.
Team Leadership & Mentorship
Act as a technical mentor and coach for the Desktop Engineering team, raising the bar on engineering rigor and automation skills.
Foster a collaborative, high-performance culture across distributed teams and time zones.
Champion a mindset shift from manual, reactive support to proactive, automated, and predictive operations.
Required Qualifications
Proven experience leading or executing MDM migrations, particularly with JumpCloud, Intune, and Jamf.
Advanced scripting and automation skills across Windows and mac OS environments (PowerShell, Bash, Python).
Strong engineering mindset with hands-on experience in automation, version control, and modern DevOps practices.
Demonstrated ability to lead complex technical initiatives and influence technical direction without direct authority.
Excellent communication and collaboration skills, with experience working in distributed, cross-functional environments.
Desired Qualifications
Experience administering Google Workspace and using Terraform or similar Infrastructure as Code tools.
Strong background in building and operating data pipelines, analytics, and reporting solutions using SQL, APIs, and AI technologies.
Hands-on experience with workflow automation platforms such as Microsoft Power Automate, ServiceNow, Zapier, or similar tools.
Proven ability to apply AI and machine learning concepts to optimize IT operations, automate repetitive tasks, and improve user experience.
Solid understanding of process mapping and the use of predictive analytics in IT service management.
Why This Role Matters
This position plays a critical role in shaping the future of End User Services at Alteryx. You will directly influence how employees interact with technology by building intelligent, automated, and scalable systems that anticipate needs rather than react to problems. Your work will help position Desktop Engineering as a strategic, data-driven function that delivers measurable business value and an exceptional employee experience.
Compensation:
Alteryx is committed to fair, equitable, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location.
The base salary range for this role in the United States is $110,000-$130,000. This role is also eligible for a target annual bonus of 15% of base salary, based on individual and company performance.
In addition to base pay and bonus eligibility, this role includes clear forms of additional compensation, such as:
A monthly Connectivity Plus stipend of $150 to support remote work-related expenses
An annual $200 home office reimbursement
Alteryx offers a comprehensive benefits package designed to support your health, financial security, and overall well-being, including:
Medical, dental, and vision coverage
401(k) with company match
Paid parental leave, caregiver leave, and flexible time off
Mental health support and wellness reimbursement
Career development and education assistance
Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.
Benefits & Perks:
Alteryx has amazing benefits for all Associates which can be viewed here.
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records.
This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.
$110k-130k yearly Auto-Apply 2d ago
Transfusion Service Lead Technologist
Ohiohealth 4.3
Desktop service technician job in Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
Participates in the pre-analytical, analytical and post analytical phases of patient testing. This includes specimen processing, collection and handling as well as test analysis and reporting. Performs routine and complex chemical and biological analysis of blood, tissue, body fluids and excretions of patients, which includes principles of human growth and development according to established laboratory guidelines. The patient specific population is defined in the department scope of service to which this position is assigned. Through understanding of the principles of the procedures, this position integrates, correlates, or evaluates the data obtained for the purpose of determining the validity of results as related to patients and standards.
**Responsibilities And Duties:**
a. Assesses the physical, psychological, developmental, age-related and cultural health dimension of patients while utilizing interview, observation and inspection techniques. Uses appropriate equipment for the age and condition of the patient when collecting specimens. b. Obtains blood from inpatients, outpatients, and nursing home patients to perform analysis. Involved in the collection or handling of other specimens such a body fluids, urine, stool, semen and throat culture samples for analysis, providing patient education as appropriate. c. Accurately applies the policy and procedures for patient and specimen identification during specimen collection, labeling and processing. d. Transports patient records and samples between laboratory, nursing stations, and nursing home facilities. Performs all related registration and order entry functions as needed, including LMRP evaluation, pre-registration functions and managed care procedures. e. Accurately processes orders using computerized or manual methods including the tests ordered and all other pertinent information as requested by the physician. Performs timely and accurate audits of this process. f. Follows established protocol in processing specimens that are shipped to reference laboratories. II. a. Performs immunological, chemical, microscopic, bacteriologic, serologic, and hematologic testing according to department policy and procedures. b. Operates, calibrates, and maintains instrumentation and equipment. c. Prepares reagents and control material as required for testing. d. Completes testing procedures in an efficient manner such that turnaround time policies are met and overtime is minimized. e. Recognizes problems, makes corrections, and applies backup procedures appropriately in the event that standard testing methods fail. Corrective action is initiated appropriate for the education and experience of the position. III. a. Required documentation of activity in each department is performed, including temperature logs, daily checklists, daily monitoring logs, pending logs, result review worksheets and the Laboratory Informant. b. Assists in maintaining appropriate inventory of supplies and reagents, while minimizing waste and offering ideas for cost reductions. c. Requisitions are completed with accuracy. d. Verifies and releases test results using automated and manual methods. e. Critical value notification is performed and documented per policy. f. Follows all policy related to requests to phone or fax results and documents that action accordingly. IV. a. Performs daily quality control for analyses, test kits, or other testing reagent as required. b. Calibrates automated analyzers, or other equipment as required. c. Performs proficiency testing including CAP surveys and intra-laboratory testing as required. d. Performs preventive maintenance on all equipment as scheduled. e. Participates in annual competency programs within the laboratory. V. a. Coordinates and monitors the proficiency testing surveys, intra-laboratory proficiency surveys, and external quality assurance programs for the analysis and/or instrumentation in the respective areas, according to departmental policy. b. Develops and monitors the quality control program of the respective areas, including daily quality control, preventive maintenance, instrument and/or method correlations, daily surveillance systems, taking remedial action for deficiencies as needed. c. Performs and evaluates new test method validation studies, and all associated processes, according to departmental policies. d. Participates in the budget process by providing capital equipment projections for the respective area, minimizing waste and identifying cost reductions. e. Develops the training program for new employees of the respective areas and monitors the employee's compliance with standard operating procedures. f. Cooperates with the training program developed for the education of students within the Department. g. Assists in developing and monitors the competency program for the respective areas. h. Follows regulations of JCAHO, CLIA ,88, and other appropriate regulatory agencies. i. Assists in developing laboratory policies and procedures. VI. a. Responsible for compliance with the Shared Values Program Corporate Compliance e through raising questions and promptly reporting actual or potential wrongdoing. b. Participates in and promotes a performance improvement approach that includes both intradepartmental and interdepartmental activities. c. Responsible for maintaining safe practice standards and for the identification of safety management issues. d. Participates in and contributes to professionally related conferences, committees and meetings inside and outside the organization. e. Applies policies and procedures of Grady Memorial Hospital in an appropriate manner. f. Maintains appropriate confidentiality standards in areas of responsibility. g. Fulfills other designated functions and responsibilities.
**Minimum Qualifications:**
Bachelor's Degree (Required) NAACLS - National Accrediting Agency for Clinical Laboratory Services - American Society for Clinical Pathology
**Additional Job Description:**
Certification of training from an accredited medical technology program recognized by the National Accrediting Agency for Clinical laboratory science (NAACLS) or equivalent. Certified or Certification eligible by the American society of Clinical Pathologists (ASCP) or equivalent. Two years laboratory Experience .
**Work Shift:**
Evening
**Scheduled Weekly Hours :**
40
**Department**
Transfusion Services
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment