How To Become A Desktop Services Manager: What It Is and Career Path

What is a desktop services manager and how to become one

Updated January 8, 2025

3 min read

There is more than meets the eye when it comes to being a desktop services manager. For example, did you know that they make an average of $41.07 an hour? That's $85,421 a year! Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

ScoreDesktop Services ManagerUS Average

Salary

6.7

Avg. Salary $85,421

Avg. Salary $59,228

Stability level

6.7

Growth rate 10%

Growth rate 0.3%

Diversity

6.4

Race

American Indian and Alaska Native 0.41%

Asian 11.52%

Black or African American 10.55%

Hispanic or Latino 16.84%

Unknown 5.35%

White 55.32%

Gender

female 16.67%

male 83.33%

Age - 41

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41

Stress level

6.7

Stress level is high

7.1 - high

Complexity level

6.5

Complexity level is challenging

7 - challenging

Work life balance

7.4

Work life balance is good

6.4 - fair

Key steps to become a desktop services manager

Explore desktop services manager education requirements

Most common desktop services manager degrees

Bachelor's

63.1 %

Associate

21.7 %

Master's

6.8 %

Start to develop specific desktop services manager skills

Skills	Percentages
SCCM	8.84%
Infrastructure	7.63%
Desktop Services	7.34%
Desktop Hardware	7.03%
Desktop Support	5.53%

Complete relevant desktop services manager training and internships

Accountants spend an average of 3-6 months on post-employment, on-the-job training. New desktop services managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a desktop services manager based on U.S. Bureau of Labor Statistics data and data from real desktop services manager resumes.

Research desktop services manager duties and responsibilities

Manage DNS, DHCP and RBAC for file servers.
Manage standards and processes for all workstations including standard applications and all deployment projects.
Lead a team of 6 PC technicians to support over 1500 corporate and remote users.
Manage the HQ print server, including adding and removing printers and updating drivers and settings as needed.

Prepare your desktop services manager resume

When your background is strong enough, you can start writing your desktop services manager resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a desktop services manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable desktop services manager resume templates

Build a professional desktop services manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your desktop services manager resume.