Can you name any business that can work without technology? None, I guess, but the technology involved needed to be taken care of. Thus, every industry got to appoint a Desktop Support Analyst, one who keeps on modifying existing networks and test them for the smooth running of systems. They perform random inspections, troubleshoot encountered errors, and maintain inventories on all applications.
Being a Desktop Support Analyst is a high-profile role involving Hardware and Software handling, which requires much knowledge and hands-on troubleshooting experience. So, you require at least a Bachelor's Degree or equivalent education to get this job. Still, many employers substitute education with experience - the reason you can find around 29% of professionals serving with an associate degree.
With an average hourly salary of $22.04, some polished professionals are even able to earn up to $59,000 annually. Your chances of getting the job and excelling are pretty-high if you are customer-service oriented, proactively anticipating, and can maximize efficient use of resources.
There is more than meets the eye when it comes to being a desktop support analyst. For example, did you know that they make an average of $21.92 an hour? That's $45,596 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
There are certain skills that many desktop support analysts have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.
When it comes to the most important skills required to be a desktop support analyst, we found that a lot of resumes listed 9.3% of desktop support analysts included technical support, while 8.6% of resumes included desktop, and 8.3% of resumes included hardware. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the desktop support analyst job title. But what industry to start with? Most desktop support analysts actually find jobs in the technology and health care industries.
If you're interested in becoming a desktop support analyst, one of the first things to consider is how much education you need. We've determined that 42.4% of desktop support analysts have a bachelor's degree. In terms of higher education levels, we found that 8.1% of desktop support analysts have master's degrees. Even though most desktop support analysts have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a desktop support analyst. When we researched the most common majors for a desktop support analyst, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on desktop support analyst resumes include master's degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a desktop support analyst. In fact, many desktop support analyst jobs require experience in a role such as technical support specialist. Meanwhile, many desktop support analysts also have previous career experience in roles such as computer technician or help desk analyst.