Desktop Support Consultant remote jobs - 1,304 jobs
Service Desk Specialist
Insight Global
Remote job
Required Skills & Experience
- 3+ years Help Desk Experience, ideally providing remote support in a call center environment with an excellent customer service background
- A+ certification
- Reliable internet
- Strong Technical Aptitude (Active Directory, VPN, Network Printers, Microsoft Outlook, Mobile Device Management, etc.)
- Experience in call center (30+ call/day)
- Ticketing Experience (ServiceNow preferred)
- Experience logging calls from end users
- Excellent Communication Skills
Job Description
Insight Global is seeking a strong Service Desk Technician for a large, enterprise level building supplies manufacturing company. This position is FULLY REMOTE. This person will be the frontline support for internal customers nation-wide, responsible for password resets, software / hardware troubleshooting, VPN support and connectivity issues. We are looking for an experienced service desk technician who is comfortable in a fast-paced environment with a background working in a call center with excellent customer service skills. You will be taking inbound calls through Cisco Finesse, logging tickets via ServiceNow and handling password resets for Active Directory, Ceridian Dayforce and Foundations E-Learning Platform.
This is an ongoing contract with possibility of conversion to FTE.
Pay $22/hr
M-F, 40 hours/week
•Available Shifts:
o 6:00am - 3:00pm CT
o 8:00am - 5:00pm CT
A PC, docking station, extra monitor and headset will be provided. Please apply right away if you are interested!
$22 hourly 5d ago
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Remote Entry-Level IT Specialist (Veteran-Friendly) Michigan
Evolve Systems
Remote job
We're seeking Michigan-based veterans to join our IT team. If you were honorably discharged between 2012 2025, this entry-level IT role is designed to give you hands-on training and support as you transition into a civilian IT career. Responsibilities Include
Set up and maintain computer systems and networks
Troubleshoot and resolve basic technical issues
Learn installation and configuration of hardware/software
Follow cybersecurity and data protection procedures
Work as part of a remote IT team
Ideal Candidate
Veteran discharged 2012 2025
No prior IT experience necessary
Strong teamwork and communication skills
Eager to learn and develop technical skills
Compensation & Benefits
Pay: $26 $33/hr
Flexible remote work options
Paid IT training and certifications
Veteran-friendly environment and career advancement
Apply today and start your next mission a successful career in IT!
$26-33 hourly 14d ago
IP Docketing Specialist - Remote Option Available
Akerman 4.9
Remote job
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States. Akerman is seeking a full-time Intellectual Property (IP) Patent Docketing Specialist to provide timely and effective docketing and administrative support to the Intellectual Property Group.
Responsibilities include, but are not limited to:
Review, docket and distribute a high volume of incoming correspondence from the USPTO, WIPO and foreign associates according to established procedures
Review and update docket based on USPTO filing receipts, WIPO confirmations, and correspondence from foreign associates according to established procedures
Update docket based on docket answers/instructions received from attorneys and paralegals
Monitor daily docket to ensure all deadlines are met
Perform monthly status check of pending US patent applications
Manage incoming and outgoing transferred files
Respond to internal inquiries; generate reports as needed by the IP group
Save correspondence in document management system to maintain electronic files
Required Skills Include:
Working knowledge of US and International patent and trademark prosecution processes and their associated rules and procedures
Analytical reasoning skills and ability to interpret rules and instructions accurately
Excellent organizational and follow-up skills
Comfortable and efficient at calculating dates
Detail oriented; ability to perform routine tasks and maintain concentration for long period of time.
Ability to prepare accurate, highly detailed work; excellent proofreading skills.
Proficient with MS Office applications
6+ years intellectual property experience in a law firm or legal services environment
Prior IP docketing experience required, prior patent docketing experience preferred.
Prior IP docketing experience using computer database programs, specifically FIP is highly preferred
Undergraduate degree preferred
We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE
#LI-PT1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$56k-69k yearly est. 2d ago
Remote Online Product Support - No Experience
Glocpa
Remote job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$32k-41k yearly est. 60d+ ago
Data Entry Product Support - $45 per hour - No Experience
GL Inc. 4.1
Remote job
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
$55k-70k yearly est. 60d+ ago
Consultant, Decision Support
Strata Decision Technology, LLC
Remote job
How you'll make an impact: As a Software Implementation Consultant on our Decision Support (DS) team, you will be an expert at implementing the Decision Support suite of our software, StrataJazz. Decision Support is rated #1 in KLAS and is known as the "gold standard" for understanding cost and margins. You will partner directly with and provide guidance to key team members and executive stakeholders at the largest health systems in the world. The responsibilities of this role include:
* Implement significant components of StrataJazz, specific to Cost Accounting, Service Line Margin Analytics, and Episode Analytics at multiple customers across the country.
* Implementation includes configuring the user requirements, validating functionality, building reports, developing workflows, and testing key features of the software while delivering the project on time and on budget.
* Articulate an understanding of healthcare finance as it relates to customer needs.
* Communicate proactively with Strata team members, managers, project managers, and executives on issues and risks that may arise during the project life cycle. Develop and execute action plans to mitigate risks proactively.
* Exhibit strong consultative communication skills resulting in success in driving customer engagement.
* Lead customer meetings and trainings to ensure customers understand specific features and functions related to StrataJazz.
* Meaningfully contribute to operational improvement and strategic growth projects to enable Strata to continue to scale operations and continually improve our level of service to customers.
* Provide feedback to the product development team regarding enhancement requests, defects, and other issues.
* Work in an Agile environment and learn one of the most widely used and effective methodologies for building and implementing high quality, feature-rich software.
What we're looking for:
* Interest in or experience with cost accounting and healthcare finance.
* Experience leading customers through complex projects with a focus on timeline and budget.
* Ability to communicate with all levels of an organization in a clear and articulate way.
* Advanced Excel skills (i.e. Pivot Tables, VLOOKUPs, IF Statements).
* Willingness to travel within the US as needed to customer locations up to 20-35%
You'd really wow us if you have:
* Experience in healthcare consulting directly related to Decision Support
* Experience implementing and configuring software
* Experience using SQL or relational database concept
Estimated Salary Range: $70,000- $90,000
Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.
Find out more about Strata benefits here.
How we work:
The preferred location for this role is in Chicago, IL or St. Louis, MO. We value our people spending time together and have campuses hosting in-person events located in both cities. We are truly a hybrid environment with all team members experiencing the flexibility to work from home.
Thinking about applying?
Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you're currently reading this and hesitating to click "Apply" for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.
Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to **************************.
Here @ Strata…
Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.
We believe that each of our team member's unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.
Our Core Values:
While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers.
* We connect with positive intent.
* We are helpful.
* We own it.
* We get better every day.
* We are humble.
$70k-90k yearly Auto-Apply 60d+ ago
Client Onboarding
Mizuho Financial Group
Remote job
Responsibilities: * Support direct team manager for all onboarding processes * Manage daily onboarding requests for all divisions of Mizuho * End to end onboarding coordination * Compose KYC packages and perform due diligence on new clients based on risk rating including FinCen requirements and Enhanced Due Diligence
* Conduct OFAC and Negative News searches on clients and related parties to identify and assess potential risks to the firm
* Ability to prioritize onboarding cases to ensure completion prior to deadlines
* Collect, review all required documents/info and provide response in a timely manner
* Review monthly Americas Legal Compliance Dept. (ALCD) exceptions for new onboarding remediation
* Adhere to internal audit requirements
* Recommend and assist in requirements for efficiencies where needed
* Ability to spot and raise a discrepancy (for example, SIC/Sector Codes aren't in line with client's primary business activities, etc.)
* Familiarity with state of secretary sites, along with other necessary documentation (i.e.: 2111, Dodd Frank Protocol 1 &2, etc.).
* Ability to understand an entity's organization structure, as well as when full KYC Onboarding is required versus streamlined KYC Onboarding is required.
* Build strong working relationships and liaise with external dependents and internal groups such as Clients, Sales, Credit, Legal, Compliance, Sanctions, Regulatory, Tax and Operations, etc.
Skills and Competencies:
* Bachelor's Degree
* Ideal candidate should be a team player and fast learner
* Independent, positive attitude, hardworking and eager to learn
* Strong attention to detail and analytical skills
* Great communication skills a must
* Appropriate and confidential handling of client data
* Adaptable, flexible and willing to work in a dynamic and fast-paced environment
* KYC, Onboarding background a plus
* Knowledge of Dodd-Frank, etc. regulatory background a plus
* Understanding of FinCen requirements a plus
* Prior experience in financial services a plus
The expected base salary ranges from $64,000 - $85,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.
Other requirements
Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process.
Company Overview
Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit ***********************
Mizuho Americas offers a competitive total rewards package.
We are an EEO/AA Employer - M/F/Disability/Veteran.
We participate in the E-Verify program.
We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.
#LI-MIZUHO
$64k-85k yearly Auto-Apply 59d ago
Part Time Information Technology Help Desk Technician
Valor Network 4.5
Remote job
Job Title: Information Technology Help Desk Technician
Job Classification: Nonexempt
Summary: Provides support to end users on a variety of issues for multiple offices by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Provides customer support for resolution of operational issues as they arise during daytime, evening and overnight shifts.
2. Team member of the call center assisting users with completing functions.
3. Effectively troubleshoots Level 1 technical issues.
4. Resolves or escalates problems to management as needed.
5. Documents, tracks and monitors IT and communications problems to ensure a timely and complete resolution.
6. Maintains a strong working knowledge of supported systems and workflow procedures and continually strives to enhance knowledge through ongoing training, reading, and participating in projects and improvement initiatives.
7. Trains users in learning new company-provided applications and assists in problem solving for applications issues.
8. Assists with setup of accounts for users.
9. Provides support with documentation, write up instructions, and procedures.
Qualifications:
This position is part time with the required hours of 1 p.m. - 9 p.m. EST, Monday thru Sunday. Candidate must be available to work 1 p.m. - 9 p.m. EST, Monday thru Sunday including holidays and weekends.
To perform this job successfully, an individual must have strong customer service skills, positive proactive personality and is able to perform basic troubleshooting.
Education/Experience:
High school degree, additional education is encouraged. Prior customer service or information technology experience.
Special Skills:
Verbal communication skills
Customer service oriented
Team player
Work Environment:
Work is performed remotely on a computer workstation.
Physical Requirements:
Sitting
Keyboarding
Speaking
Vision for Computer Use
Pay Range: $20-25 per hour
$20-25 hourly 14d ago
Workday Open Enrollment (Benefits) Configuration and Support - Client-Side (Consultant)
Cloudsmarthr.com
Remote job
Hi Workday enthusiast.
What you need - Mandatory:
To have Configured Workday Open Enrollment for at least 3 companies - Please do not apply if you have never set up Workday Open Enrollment. It is an absolute requirement and we cannot hire you with it. Only serious candidates please.
What you'll be doing:
Lead a Workday Open Enrollment configuration and support process, adding improvements and automating processes
Identify/research and resolve Workday Open Enrollment solution issues as needed
Help to develop the knowledge, abilities, and skills of the Workday Benefits team
Work closely with head of Benefits/Total Rewards to define the needed functionality
Be the Workday subject matter expert of the use of Workday Open Enrollment solution
Provide subject matter expertise to aid in decision making related to the Workday Open Enrollment process
Architect overall Workday Open Enrollment solution to ensure that all work streams are cohesive and downstream impacts are considered and mitigated
Advise clients on industry standards and leading practices.
Demonstrate design options using prototyping.
What we need to have:
5+ years of consulting experience, most recently in a Sr. Consultant, or similar level role, preferably with a large consulting firm
4+ years of custom Workday Open Enrollment solution configuration.
Experience managing teams of 1+ persons
Ability to talk with client about all the choices, their benefits and costs, and help guide the overall requirements process.
Specs on the role we are offering:
Contract: Term - 2 months to Oct 15, 2022 (might be extended)
Start - Aug 8-15, 2022
40/hours/week - Full Time
Your Location: 100% Remote
Client Location: Central Time Zone
Rate: Negotiable
Who we are:
CloudSmartHR is the next generation of Workday consulting firms. We combine skilled Workday consultants with transparent communication and
New paradigm in Workday consulting. We have been around a long time and have seen what works. Get what you have always wanted.
* Access to a huge, talented team
* Fantastic Rates that work within your budgets
* Easy to work with using our transparent reporting process
* No-headache results.
You deserve a NEW level of relationship with your Workday partner. Find out why we get top recommendations.
$41k-58k yearly est. 60d+ ago
SAP Client Tech Support Consultant - Remote
Blueprint30 LLC
Remote job
Applications for this posting will be accepted until 1/30/26.
ADP is hiring a Sr SAP HCM Payroll Consultant (Client Tech SupportConsultant III). REMOTE In this position you will deliver configuration/consulting services to ADP GlobalView SAP clients within the parameters of the GlobalView solution and services. You will work to ensure clients experience World Class service when engaged.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
Role Objectives: As a member of the GlobalView Application Support team you will be responsible for providing 2nd and 3rd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation.
RESPONSIBILITIES:
Analyze support issues logged in accordance with clients' SLA.
Prepare functional specifications and change control requests, including design and configuration details.
Provide consulting services to client base.
Perform Configuration and resolve client issues based on the ticketing system/CRM.
Provide guidance on design and configuration of complex solutions as well as provide functional/technical expertise.
Knowledge of FICA limits, Tax Reporter, SAP Note / BSI TUB updates and Year End activities.
Ensure client and support center documentation are maintained.
Deliver effective client communications and ticket management/resolution via CRM.
Ensure that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of client's current offering.
Communicate effectively with ADP ancillary services.
Liaise with Service Delivery Coordinators / Account Management.
Attend client facing meetings as required.
Apply specialist knowledge in country and/or functional area to improve solution and services with a whole client approach.
Provide mentoring support and guidance to other consultants on areas of expertise.
Performs other related duties as assigned.
Up to 10% client travel required.
Technical Skills Needed:
Strong SAP Payroll/HR application experience with knowledge of:
Enterprise/Personnel Structure
SAP Payroll Configuration - Rules and schemas, Wage Types, Overpayment Functionality
Postings to finance
Excellent understanding of US Payroll Processing Methodology
SAP HCM Integration with other products and Interfaces will be an added advantage
QUALIFICATIONS REQUIRED:
Bachelor's Degree or its equivalent in education and experience.
Must have 5+ years of proven hands-on SAP Payroll configuration / consulting experience in the US and/or Canada.
SAP certification or equivalent SAP work experience.
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
Problem Resolution: ability to work systematically and logically to resolve problems, address opportunities and management situation at hand.
Identify causes, relationships, implications and solutions.
Demonstrate knowledge and application of key methodologies employed by Application Support Team.
Business Consulting Skills - provide via professional manner and presentation with the ability to set, manage and satisfy customer expectations through personal involvement or delegation.
Excellent verbal and written communication skills.
Client Focused.
Ability to Mentor and Guide other associates in area of expertise.
$41k-58k yearly est. 20h ago
SAP Client Tech Support Consultant
Adpcareers
Remote job
Applications for this posting will be accepted until 11/21/25.
ADP is hiring a SAP Client Tech SupportConsultant. (REMOTE) Job Responsibilities:
Provide 2nd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation. Lead is escalation.
Prepare functional specifications and change control requests; including design and configuration details. Test and document change control requests.
Provide consulting services to client base. Provide guidance on design and configuration of complex solutions as well as provide functional/technical expertise. Develop and conduct lifecycle mini-project solutions. Lead handles most complex.
Deliver effective client communications and ticket management/resolution via CRM. Ensure that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of client's current offering.
Communicate effectively with ADP ancillary services. Liaise with Service Delivery Coordinators / Account Management. Attend client facing meetings as required
Assess Support Pack configuration. Modify subsequent configuration and testing activities arising out of support pack application.
Identify, manage and test SAP Note application as an Advanced Correction.
Create and send Customer messages to SAP to request support and corrections
Apply specialist knowledge in country and/or functional area to improve solution and services with a whole client approach.
Provide mentoring support and guidance to other consultants on areas of expertise
Lead - develop, organize and lead team, including coaching, training, monitor and manage work activity. Resource planning and scheduling. Input into interview and selection process. Participate and provide input on developmental/performance activities of team.
Performs other related duties as assigned.
Technology Specific Job Requirements:
SAP Payroll/HR application experience - including Enterprise/Personnel structure, payroll configuration, rules and schemas, International Leave, Postings to Finance, Understanding of Authorizations, Time Management Configuration
Excellent Understanding of Payroll Processing Methodology
Understanding of Employee Self Service/Portal.
Experience :
3-5 Years of Directly Related Experience.
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
Problem Resolution: ability to work systematically and logically to resolve problems, address opportunities and management situation at hand.
Identify causes, relationships, implications and solutions.
Demonstrate knowledge and application of key methodologies employed by Application Support Team.
Business Consulting Skills - provide via professional manner and presentation with the ability to set, manage and satisfy customer expectations through personal involvement or delegation.
Excellent verbal and written communication skills.
Client Focused.
Ability to Mentor and Guide other associates in area of expertise.
$33k-46k yearly est. 20h ago
Service Desk Engineer II (Remote)
Allbridge
Remote job
Allbridge is the leading supplier of world class connected technology solutions, services, and support for high-density properties.
With more than 35 years of continuous growth and industry experience, Allbridge supports technology in over one million rooms, in 8,000 properties, across North America and the Caribbean, including hotels, resorts, senior-living communities, condominiums, multifamily developments, and mixed-use properties.
Job Summary:
In the role of Service Desk Engineer II, the individual is tasked with overseeing a comprehensive range of responsibilities to ensure efficient transition and onboarding of new builds and clients, as well as offboarding and project management for system refreshes. Key responsibilities include acting as the main point of contact (POC) for clients, coordinating the onboarding process, managing project buildouts, overseeing the use of project management tools like NetSuite, and facilitating coordination among subcontractors, third-party vendors, and both field and remote migration resources. This role demands a meticulous approach to systems review and quality control across various platforms including NetSuite, Salesforce, Smartsheet, and standard managed service provider technology stack, ensuring seamless integration and operational excellence. The process encapsulates a thorough 90-day review for each client to ensure all services meet the expected standards and requirements.
Furthermore, the role expands to include the coordination and management of Building Systems Refresh Projects and Brand Initiative Projects, requiring keen oversight on Salesforce queue management, opportunity assessment, and the orchestration of quotes with Sales Representatives and Engineers. This position is pivotal in maintaining the bridge between sales initiatives and technical execution, involving direct communication with clients to confirm project specifications, and ensuring the accuracy of provided quotes. Additionally, the role encompasses the significant responsibility of managing the annual CAPEX/OPEX budget creation and client reviews, which involves generating client-specific templates, soliciting quotes in alignment with brand or Allbridge standards, and conducting detailed client reviews of submitted budgets. This comprehensive suite of responsibilities underscores the critical role of the Managed Services BOH personnel in ensuring client satisfaction, operational efficiency, and the strategic alignment of services with client needs and organizational goals. This role reports to the Senior Service Desk Manager.
Essential Job Functions and Responsibilities:
Act as main point of contact during life cycle of assigned projects for external clients and internal team members.
Schedule and coordinate on site and remote resources for site surveys, scheduled migrations, and project tasks.
Create and maintain project plans based on project type to ensure Allbridge standards and client expectations are met
Manage and update internal systems in service project deliverables in Salesforce and\or Netsuite.
Issue and track sub-contractor purchase orders and invoices in internal systems for assigned projects as needed.
Schedule and manage third party vendors to complete scheduled scope based on assigned project or client needs.
Schedule and complete managed services client onboarding training for all newly onboarded clients.
Complete final managed services technology stack quality control check to ensure project scope of work and services are properly implemented to meet Allbridge standards and\or client expectations.
Schedule and complete 90-day service and business review with newly onboarded clients and provide feedback to internal parties and align processes based on client feedback.
Create and update annual capital and operational budgets for all managed services clients to include adherence to Allbridge, security and\or brand standards.
Schedule and review annual capital and operational budgets with clients upon request.
Coordinate with internal resources to receive quotes based on client property technology refresh needs to include in annual budget review.
Coordinate with internal resources to receive quotes based on client property technology requests.
Required Qualifications:
At least 2 years of experience in IT managed services/help desk, preferably in the hospitality industry.
Experience with project managing variety of IT products and recurring services.
Experience in managing third party vendors, contractors, and timelines.
A strong interest in project management.
Advanced computer skills and in-depth knowledge of different operating systems, network administration and service desk administration.
Project management and leadership skills for managing projects and the teams involved with them.
Strong written and verbal communication skills to coordinate with team members and management and explain technical issues.
Analytical and problem-solving skills to handle any issues that occur during project completion.
Organization and time management skills to keep projects on track and within budget.
Excellent resource planning and task scheduling skills.
Flexibility for up to 20% travel.
Positive and committed initiative-taker, structured, goal-oriented.
Ability to work one week on call per month to support critical issues (6 pm - 6 am CT Monday to Friday, Saturday/Sunday all day)
Workplace Benefits We Offer
In addition to earnings and other incentives Allbridge offers a comprehensive package of benefits, based on eligibility, typically for regular, full-time positions, some of which includes:
Medical and Prescription options, Dental, Orthodontics and Vision Plans
Rich HSA company-funded options and Flexible Spending accounts
100% Company paid premiums for Short Term Disability
Life and Accidental Death and Dismemberment insurance Plan options
Supplemental Insurance Plan options
401(k) Profit-Sharing Retirement plan
Flexible Paid Time Off after 60 days of employment
Paid Holidays, per Employee Handbook
Workplace culture supportive of diversity and inclusion
Equal Opportunity Employer Statement:
Allbridge is an Equal Opportunity Employer. Allbridge does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$44k-62k yearly est. Auto-Apply 49d ago
Service Desk Engineer II (Remote)
Allbridge, LLC
Remote job
Allbridge is the leading supplier of world class connected technology solutions, services, and support for high-density properties. With more than 35 years of continuous growth and industry experience, Allbridge supports technology in over one million rooms, in 8,000 properties, across North America and the Caribbean, including hotels, resorts, senior-living communities, condominiums, multifamily developments, and mixed-use properties.
Job Summary:
In the role of Service Desk Engineer II, the individual is tasked with overseeing a comprehensive range of responsibilities to ensure efficient transition and onboarding of new builds and clients, as well as offboarding and project management for system refreshes. Key responsibilities include acting as the main point of contact (POC) for clients, coordinating the onboarding process, managing project buildouts, overseeing the use of project management tools like NetSuite, and facilitating coordination among subcontractors, third-party vendors, and both field and remote migration resources. This role demands a meticulous approach to systems review and quality control across various platforms including NetSuite, Salesforce, Smartsheet, and standard managed service provider technology stack, ensuring seamless integration and operational excellence. The process encapsulates a thorough 90-day review for each client to ensure all services meet the expected standards and requirements.
Furthermore, the role expands to include the coordination and management of Building Systems Refresh Projects and Brand Initiative Projects, requiring keen oversight on Salesforce queue management, opportunity assessment, and the orchestration of quotes with Sales Representatives and Engineers. This position is pivotal in maintaining the bridge between sales initiatives and technical execution, involving direct communication with clients to confirm project specifications, and ensuring the accuracy of provided quotes. Additionally, the role encompasses the significant responsibility of managing the annual CAPEX/OPEX budget creation and client reviews, which involves generating client-specific templates, soliciting quotes in alignment with brand or Allbridge standards, and conducting detailed client reviews of submitted budgets. This comprehensive suite of responsibilities underscores the critical role of the Managed Services BOH personnel in ensuring client satisfaction, operational efficiency, and the strategic alignment of services with client needs and organizational goals. This role reports to the Senior Service Desk Manager.
Essential Job Functions and Responsibilities:
* Act as main point of contact during life cycle of assigned projects for external clients and internal team members.
* Schedule and coordinate on site and remote resources for site surveys, scheduled migrations, and project tasks.
* Create and maintain project plans based on project type to ensure Allbridge standards and client expectations are met
* Manage and update internal systems in service project deliverables in Salesforce and\or Netsuite.
* Issue and track sub-contractor purchase orders and invoices in internal systems for assigned projects as needed.
* Schedule and manage third party vendors to complete scheduled scope based on assigned project or client needs.
* Schedule and complete managed services client onboarding training for all newly onboarded clients.
* Complete final managed services technology stack quality control check to ensure project scope of work and services are properly implemented to meet Allbridge standards and\or client expectations.
* Schedule and complete 90-day service and business review with newly onboarded clients and provide feedback to internal parties and align processes based on client feedback.
* Create and update annual capital and operational budgets for all managed services clients to include adherence to Allbridge, security and\or brand standards.
* Schedule and review annual capital and operational budgets with clients upon request.
* Coordinate with internal resources to receive quotes based on client property technology refresh needs to include in annual budget review.
* Coordinate with internal resources to receive quotes based on client property technology requests.
Required Qualifications:
* At least 2 years of experience in IT managed services/help desk, preferably in the hospitality industry.
* Experience with project managing variety of IT products and recurring services.
* Experience in managing third party vendors, contractors, and timelines.
* A strong interest in project management.
* Advanced computer skills and in-depth knowledge of different operating systems, network administration and service desk administration.
* Project management and leadership skills for managing projects and the teams involved with them.
* Strong written and verbal communication skills to coordinate with team members and management and explain technical issues.
* Analytical and problem-solving skills to handle any issues that occur during project completion.
* Organization and time management skills to keep projects on track and within budget.
* Excellent resource planning and task scheduling skills.
* Flexibility for up to 20% travel.
* Positive and committed initiative-taker, structured, goal-oriented.
* Ability to work one week on call per month to support critical issues (6 pm - 6 am CT Monday to Friday, Saturday/Sunday all day)
Workplace Benefits We Offer
In addition to earnings and other incentives Allbridge offers a comprehensive package of benefits, based on eligibility, typically for regular, full-time positions, some of which includes:
* Medical and Prescription options, Dental, Orthodontics and Vision Plans
* Rich HSA company-funded options and Flexible Spending accounts
* 100% Company paid premiums for Short Term Disability
* Life and Accidental Death and Dismemberment insurance Plan options
* Supplemental Insurance Plan options
* 401(k) Profit-Sharing Retirement plan
* Flexible Paid Time Off after 60 days of employment
* Paid Holidays, per Employee Handbook
* Workplace culture supportive of diversity and inclusion
Equal Opportunity Employer Statement:
Allbridge is an Equal Opportunity Employer. Allbridge does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$44k-62k yearly est. 48d ago
Desktop Support Technician L1
Artech Information System 4.8
Remote job
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Technical support professionals who provide in-person support to internal employees, remote workers, or external customers and require skills specific to this unique form of customer contact.
Qualifications
• Exceptional communication and customer handling skills
• Experience working with ticketing system.
• Strong analytical skills and quality conscious
• Should work in 24/7 rotational shift timing
• Should resolve technical problem (over a phone/Chat or remote systems support)
• Basic Understanding of Windows XP/Win 7.
• Basic Understanding of Email configuration and support on MS office tools.
• VPN troubleshooting and Incident Management.
• Basic Understanding of Microsoft Office products (Excel, Word and Power Point Etc.)
• Basic Understanding of Network Concepts
• Basic Understanding of AD
• Basic Understanding of troubleshooting Mobile Devices
• Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions
• Follow the escalation process
• Follow the shift hand-over process
• Update work logs
• Update the knowledge base
• Coaching fresher's to be independent
• Coaching analysts for correct routing of tickets, capturing critical information
• Technically upgrade across versions of environment when required
• Adhere to organization policies and procedures
Additional Information
Client : HCL America; This is a Contract-to-Hire role.
$35k-46k yearly est. 1d ago
Desktop Support Technician
Patriot 4.3
Remote job
Patriot, LLC is looking for a DesktopSupport Technician to support our client's mission in Corvallis, OR.
Minimum/General Experience: This is a professional and technical position responsible for on-site desktop, laptop, printer and video conference installation, set-up, patch installation, software upgrade support, and troubleshooting /diagnosing reported end-user hardware and software problems. Employees in this classification are responsible for planning, evaluating and implementing approved system changes and upgrades and providing tier 2 and 3 support for hardware and software problem resolution.
Functional Responsibilities:
The following statements describe the principal functions of this job and its scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.
The candidate for this position:
Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to computer systems for ORD. Computers can be connected to a production network, isolated lab network, or stand-alone. Operating systems range from Windows 98, Windows 2000, Windows XP, Windows 7, Windows 10, and Windows 11 desktops/laptops/virtual workstation systems. Support is also provided for local and network printers and occasionally Macintosh systems.
Schedules repairs, installs and configures workstations with approved image and additional software as approved/required.
Installs after-market hardware and software to support user equipment functionality as needed.
Moves IT systems and peripherals for office relocations.
Sets up, initiates, and shutdowns video conferences between two or more sites.
Follows approved standard operating procedures and meets all service level agreements.
Maintains and submits updates to asset management for all equipment maintained.
Updates the ticket tracking system as required.
Has knowledge of commonly used concepts, practices, and procedures within a particular field. Familiarity with Video Conference systems setup and preparation is desirable.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under supervision. Reports to a team leader or manager.
May be required periodically to work outside of scheduled work hours.
May be required to work at alternate locations.
Education, Experience, Certifications
Minimum education requirement - High School Diploma/ GED.
Certification - A+, MCDST, and other Microsoft certifications are highly desired.
The ideal candidate will have a minimum of 1 years' experience in a production networked environment supporting SCCM imaging, Microsoft Office 365, Microsoft Windows XP, Windows 7, Windows 10 and Windows 11 workstations, network and locally attached printers / plotters. Must enjoy working with end users and must work well with other IT team members or department managers. Must have good written and oral communication skills and a customer satisfaction attitude. Experience with remote support, remote support tools, and Service Now is desired.
#ZR
Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law.
Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
To request accommodations for the application process please contact ******************* or call ************.
About Patriot LLC:
Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers.
In 2014, Patriot's CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve.
In 2013, we received the Baltimore Business Journal's award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design.
In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas.
As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms.
Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available.
As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement.
Company website: **************************
Company address: 9520 Berger Road Suite 212 Columbia MD 21046
$39k-49k yearly est. Auto-Apply 56d ago
IT Technician
JBA International 4.1
Remote job
We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.
EVPassport is a worldwide company with team members spread across the United States and Europe, so it is essential that the individual filling this role is comfortable with 'time zone hopping'. We have other team members that will also be controlling IT systems but this individual will be the lead in onboarding new users, integrating new applications / services, and onboarding, off-boarding team members.
Responsibilities
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Knowledge of Google Workspace, Slack, Salesforce, Figma, JIRA, Zendesk, Okta, 1Password, and others
Experience with mac OS, Windows 11, iPad OS, and iOS
Understanding of VPN access
Familiarity with SSO implementations with FIDO keys
Bonus points if knowledgeable in Apple Business Essentials, Kandi and / or JAMF
Check computer hardware (mostly laptops) to ensure functionality
Install and configure appropriate software and functions according to specifications
Assist with security training and implementing new processes to ensure corporate security compliance
Develop and maintain local networks (office networks) in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Requirements
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Excellent communication ability
Outstanding organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Degree in Computer Science, engineering or relevant field
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
Benefits
As part of full-time employment, we offer health care, dental, and vision benefits from leading providers. Each employee is entitled to unlimited paid time off and sick leave.
Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation, Sick & Public Holidays)
Work From Home
Stock Option Plan
$75k-130k yearly est. 60d+ ago
Information Technologist I
MSU Careers Details 3.8
Remote job
The Finance Business Application Support (FBAS) Team provides technical support for enterprise financial systems, including the Kuali Financial System (KFS), Kuali Rice, Kuali Materials Management (KMM), Organization of Interest (OOI), Spartan Marketplace, Concur Travel Connector (CTC), and the Payroll Encumbrance Transaction System (PETS).
Reporting to the FBAS Manager the Application Developer will primarily perform the following duties:
Collaborate with business stakeholders, IT teams, and vendors to gather technical requirements and assess system integrations
Analyze and translate business needs into technical designs and application solutions
Design, develop, enhance, and integrate enterprise applications and services
Perform unit, integration, and end-to-end testing; debug and resolve technical issues
Provide ongoing application maintenance and support, including batch processing and fiscal year-end activities
Create and maintain technical documentation for applications, interfaces, and services
Michigan State University (MSU) is ranked #30 among public universities and #63 overall in U.S. News & World Report's America's Best Colleges 2025. Located in East Lansing, three miles east of the state's capitol, the MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.
MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU's mission of providing education, conducting research, and advancing engagement.
Minimum Requirements
Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in with coursework in an information technology field related to the area of employment; one to three years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed; or an equivalent combination of education and experience.
Desired Qualifications
One to three years of related and progressively more responsible or expansive work experience of software development using J2EE, Spring Framework, Spring Data, Spring Batch, Kuali Rice, Struts, ORM, RDBMS, SQL, ReactJS, Web Services or an equivalent combination of education and experience. Good analytical, communication and team-work skills.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Cover Letter
Resume
Special Instructions
3 Professional References knowledgeable of your work.
Work Hours
STANDARD 8-5
Website
www.tech.msu.edu
Remote Work Statement
MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.
Bidding eligibility ends February 3, 2026 at 11:55 P.M.
$50k-70k yearly est. 2d ago
A - 5/16 - 764156 - Technical Support Specialist -
FHR 3.6
Remote job
*** 100% on-site in Bellefonte, PA to start. LOCAL to Centre County PA Candidates Only - No Relocation Allowed. Candidate is responsible for travel cost to report on-site. All remote work muse be completed in the United States. ***
**Candidate must work EST Business Hours. **
Our direct client has an opening for a Technical Support Specialist position # 764156. This position is for 6+ months, with option of extension, and will be worked 100% on-site in Bellefonte, PA. - Local to Centre County PA Candidates only. (must work EST business hours).
If you are interested, please submit the following:
YOUR CURRENT RESUME
YOUR HOURLY RATE
Below is the job description - Resumes due ASAP -
Description:
The client is seeking a System Administrator 2 to provide tier 1 and 2 helpdesk support.
Onsite work will be located at the agency's Centre County Regional Office:
595 E. Rolling Ridge Dr.
Bellefonte Pa. 16823
The successful applicant must be capable of meeting or exceeding challenging deadlines while performing daily duties that will include:
·Provide Tier 1 and Tier 2 helpdesk support. Support will include hands-on, telephone, and remote support for local and field staff.
·Configure and install personal computers, laptops, and tablets.
·Install approved peripheral hardware to include both networked and local printers, multi-function devices and agency specific hardware.
·Monitors and respond to user created ticket via the agency helpdesk system.
·Provide basic hardware and software training to users related to desktop use and accessing network resources.
·Work towards departmental and project deadlines.
·Document and present recommendations for issue/risk remediation to team leads and managers.
·Other duties as assigned.
Requirements:
Microsoft Windows 11 - 2+ years
Microsoft Windows Server 2019 / 2022 - 1+ year
Microsoft Active Directory - 1+ year
Microsoft Office 365 - 1+ year
Microsoft Endpoint Configuration Manager - 1+ year (desired)
By replying to this job advertisement, I agree I want to receive additional job advertisements from FHR, including email, phone and mail to the contact information I am submitting. I consent to FHR, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime.
$53k-84k yearly est. 19d ago
IT Desktop/TV Installation Technician
Data Source Technology LLC 4.5
Remote job
Job DescriptionAbout Us: DataSource Technology delivers end-to-end technology deployment and network solutions to healthcare organizations across the United States. We specialize in executing high-volume, multi-site rollouts of critical IT infrastructure with precision and minimal operational disruption.
Position Summary:
The IT Desktop/TV Installation Technician plays a critical role in supporting large-scale technology installations within new construction environments. This is a hands-on position responsible for physically deploying, installing, and configuring a variety of technology and medical equipmentranging from computers and monitors to printers, ergonomic carts, and wall-mounted devices.
This role is ideal for mechanically inclined, tech-savvy individuals who enjoy working with their hands, following structured plans, and learning the technical side of infrastructure deployment. Youll work under the guidance of a Site Lead, senior engineers or project managers while gaining the skills and certifications needed to advance into more senior technical roles.
This is a remote position with 100% travel to project sites. Candidates must successfully pass a background check and drug screening, and must hold a valid drivers license.
Key Responsibilities
Device Deployment & Installation
Install, configure, wire manage and verify operation of computers, monitors, printers, TVs, carts, and related devices.
Assemble and cable ergonomic carts (e.g., Ergotron) including mounting hardware and power/data routing.
Wall-mount and secure displays, monitors, and other equipment according to plans and manufacturer guidelines.
Site Preparation & Coordination
Stage and inventory equipment prior to installation.
Coordinate with cabling teams, electricians, and other trades to ensure proper pathways and connectivity.
Follow construction drawings, elevation plans, and device location maps to ensure accurate placement.
Testing & Documentation
Power on and test installed equipment, ensuring network connectivity and device functionality.
Record serial numbers, locations, and configuration status in project tracking tools.
Communicate site conditions, issues, or conflicts to the lead engineer or project manager.
General Labor & Field Work
Use hand and power tools safely to drill, mount, route cables, and secure equipment.
Work in active construction sites, ladders, lifts, ceiling spaces, and other environments as needed.
Maintain cleanliness, safety, and professionalism on job sites.
Required Skills & Competencies
High school diploma or equivalent (technical certifications or associate degree a plus but not required)
12 years of experience in one or more of the following:
Technology or AV installation
Low-voltage cabling
Construction or facilities work involving mounting, wiring, or equipment setup
Familiarity with basic computer hardware, network connections, and peripheral setup.
Ability to read and follow floor plans, elevation drawings, and installation diagrams.
Proficiency with basic hand and power tools (drills, levels, pullers, cable tools, etc.).
Ability to lift 50+ lbs, work at heights, and operate safely in construction environments.
Strong attention to detail, dependability, and willingness to learn.
Valid drivers license and reliable transportation to job sites.
Preferred Qualifications
OSHA 10 or OSHA 30 Certification
Basic understanding of Ethernet cabling and network testing tools
Prior experience in healthcare or clinical technology deployments
Familiarity with structured cabling and mounting systems (Peerless, Chief
/ICW arms,
etc.)
What We Offer
Competitive salary based on experience
All travel expenses reimbursed
Supportive team culture and leadership structure
Opportunity to work on large-scale, high-impact technology projects in the healthcare space
Physical Requirements
Moderate lifting/carrying up to 50lbs.; heavier weights with assistance
Sitting & standing for long periods of time
Repetitive motions and/or prolonged computer use
Working at a fast pace, subject to many interruptions, physical/mental demands
Work is primarily based on new construction job sites, including hospitals, clinics, and commercial facilities.
All work will include travel and overnight stays across the US.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$52k-82k yearly est. 3d ago
Laboratory Informatics Consultant-Remote supporting territory aligned to US South West
Varian Medical Systems, Inc. 4.4
Remote job
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Be the Catalyst for Digital Transformation in Healthcare
Imagine shaping the future of laboratory medicine-where data drives decisions, workflows are seamless, and patient care reaches new heights. At Siemens Healthineers, we're not just transforming technology; we're transforming lives. If you're passionate about innovation and want to make a measurable impact on healthcare systems across North America, this is your opportunity.
A Healthier Future Starts with You
We're looking for a Clinical Laboratory Informatics Consultant (IC) to join our team of trusted advisors driving laboratory digital transformation. In this role, you'll bridge operational workflows, digital solutions, and business outcomes-helping laboratories deliver maximum clinical and operational value for better patient care.
Why You'll Love This Role
* Be at the forefront of digital healthcare innovation
* Work with leading laboratories to optimize workflows and improve patient outcomes
* Collaborate with cross-functional teams in a dynamic, global organization
* Enjoy remote flexibility with opportunities to travel and engage directly with customers
Your Impact
As a Clinical Laboratory Informatics Consultant, you will:
* Lead discovery sessions with lab leadership to identify workflow challenges and strategic goals
* Conduct digital maturity assessments and design transformation roadmaps
* Develop future-state workflows and support business cases for ROI and KPI tracking
* Partner with sales teams to articulate value propositions and deliver executive-level presentations
* Ensure successful implementation alignment and change management for digital solutions
What We're Looking For
* Bachelor's degree in Clinical Laboratory Science, Medical Technology, Biomedical Engineering, Healthcare Informatics, or related field
* 3+ years in laboratory operations or clinical informatics
* Strong knowledge of LIS/HIS integration, middleware, and digital health platforms
* Proven ability to analyze and redesign workflows for efficiency and quality
* Exceptional communication and presentation skills for technical and executive audiences
* Ability to travel up to 60% (company car provided)
Preferred:
* Experience with Siemens Atellica Informatics portfolio or similar platforms
* Familiarity with Lab Automation, multi-site workflow optimization, and regulatory compliance
* Certifications in Lean Six Sigma, PMP, Clinical Informatics, or Change Management
Why Siemens Healthineers?
We offer a culture of collaboration and innovation, competitive compensation, comprehensive benefits, and opportunities for professional growth. Join us and help shape the future of healthcare.
Ready to make an impact?
#LI-BH1
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Siemens Healthineers businesses, please visit our company page here.
The base pay range for this position is:
$98,140 - $134,937
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here.
Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at *****************************************************. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here.
Export Control: "A successful candidate must be able to work with controlled technology in accordance with US export control law." "It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations."
Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.
Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.
To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.