Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for desktop support specialists in the United States. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:
- There are over 377,043 desktop support specialists currently employed in the United States.
- 12.4% of all desktop support specialists are women, while 87.6% are men.
- The average age of an employed desktop support specialist is 42 years old.
- The most common ethnicity of desktop support specialists is White (54.8%), followed by Hispanic or Latino (15.9%), Asian (12.3%) and Black or African American (11.2%).
- Desktop support specialists are most in-demand in New York, NY.
- Boston, MA pays an annual average wage of $56,702, the highest in the US.
- In 2021, women earned 98% of what men earned.
- District of Columbia is the best state for desktop support specialists to live.
- Desktop support specialists are 50% more likely to work at private companies in comparison to public companies.
Desktop Support Specialist Statistics By Gender
12.4% of desktop support specialists are women and 87.6% of desktop support specialists are men.
- Male, 87.6%
- Female, 12.4%
Desktop Support Specialists By Gender
| Gender | Percentages |
|---|---|
| Male | 87.6% |
| Female | 12.4% |
Gender Pay Gap For Desktop Support Specialist
Women Earn 98ยข For Every $1 Earned By Men
Desktop Support Specialist Gender Over Time
This data shows how men and women predominate in the desktop support specialist position over time.
Desktop Support Specialist Gender By Year
| Year | Male | Female |
|---|---|---|
| 2010 | 84.49% | 15.51% |
| 2011 | 85.12% | 14.88% |
| 2012 | 86.01% | 13.99% |
| 2013 | 86.33% | 13.67% |
| 2014 | 86.56% | 13.44% |
| 2015 | 87.60% | 12.40% |
| 2016 | 87.68% | 12.32% |
| 2017 | 87.62% | 12.38% |
| 2018 | 88.04% | 11.96% |
| 2019 | 87.29% | 12.71% |
| 2020 | 87.58% | 12.42% |
| 2021 | 87.61% | 12.39% |
Desktop Support Specialist Male to Female Ratio
We compared this job title with other job titles to see how gender percentages varied. As you can see, dell certified systems expert and software applications architect have the biggest difference in gender.
| Job Title | Male | Female |
|---|---|---|
| Informatics Nurse Specialist | 13% | 87% |
| Clinical Support Specialist | 22% | 78% |
| Clinic Administrator | 23% | 77% |
| Desktop Support Specialist | 88% | 12% |
| Senior Data Center Engineer | 98% | 2% |
| Software Applications Architect | 98% | 2% |
| Dell Certified Systems Expert | 99% | 1% |
Desktop Support Specialist Statistics By Race
The most common ethnicity among desktop support specialists is White, which makes up 54.8% of all desktop support specialists. Comparatively, there are 15.9% of the Hispanic or Latino ethnicity and 12.3% of the Asian ethnicity.
- White, 54.8%
- Hispanic or Latino, 15.9%
- Asian, 12.3%
- Black or African American, 11.2%
- Unknown, 5.4%
- American Indian and Alaska Native, 0.4%
Desktop Support Specialist Race
| Desktop Support Specialist Race | Percentages |
|---|---|
| White | 54.8% |
| Hispanic or Latino | 15.9% |
| Asian | 12.3% |
| Black or African American | 11.2% |
| Unknown | 5.4% |
| American Indian and Alaska Native | 0.4% |
Desktop Support Specialist Race And Ethnicity Over Time
Using the Census Bureau data, we found out how the percentage of each ethnic category trended between 2010-2019 among desktop support specialists.
- White
- Asian
- Hispanic or Latino
- Black or African American
Desktop Support Specialist Race By Year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 63.38% | 11.67% | 8.93% | 12.93% |
| 2011 | 64.08% | 11.76% | 9.07% | 12.43% |
| 2012 | 62.81% | 12.00% | 9.32% | 13.07% |
| 2013 | 61.75% | 11.23% | 10.13% | 13.45% |
| 2014 | 61.46% | 11.45% | 9.78% | 14.16% |
| 2015 | 61.36% | 10.91% | 10.96% | 14.05% |
| 2016 | 61.15% | 10.87% | 10.93% | 13.94% |
| 2017 | 60.37% | 10.54% | 11.39% | 14.34% |
| 2018 | 60.49% | 10.50% | 11.48% | 14.08% |
| 2019 | 58.67% | 10.42% | 12.18% | 15.20% |
| 2020 | 56.63% | 10.99% | 11.96% | 15.37% |
| 2021 | 54.78% | 11.23% | 12.33% | 15.90% |
Desktop Support Specialist Wage Gap By Race
| Ethnicity | Salary |
|---|---|
| Unknown | $45,130 |
| White | $45,849 |
| Black or African American | $44,532 |
| Asian | $50,527 |
| Hispanic or Latino | $45,266 |
Average Age of a Desktop Support Specialist
We determined the average age of desktop support specialists based on ethnicity and gender.
Desktop Support Specialist Age By Race
| Race | Male Age | Female Age |
|---|---|---|
| Black or African American | 44 | 43 |
| Unknown | 40 | 45 |
| Asian | 41 | 41 |
| Hispanic or Latino | 37 | 39.5 |
| White | 41 | 46 |
| American Indian and Alaska Native | 41 |
Desktop Support Specialist Age Breakdown
This chart breaks down the ages of desktop support specialist employees. Interestingly enough, the average age of desktop support specialists is 40+ years old, which represents 56% of the population.
Desktop Support Specialist Age
| Desktop Support Specialist Years | Percentages |
|---|---|
| 40+ years | 56% |
| 30-40 years | 30% |
| 20-30 years | 15% |
Types of Desktop Support Specialist Degree Levels
The most common degree for desktop support specialists is bachelor's degree 52% of desktop support specialists earn that degree. A close second is associate degree with 33% and rounding it off is diploma with 4%.
- Bachelors, 52%
- Associate, 33%
- Diploma, 4%
- Masters, 4%
- Other Degrees, 7%
Desktop Support Specialists By Education
| Desktop Support Specialist Degree | Percentages |
|---|---|
| Bachelors | 52% |
| Associate | 33% |
| Diploma | 4% |
| Masters | 4% |
| Other Degrees | 7% |
Desktop Support Specialist Jobs You Might Like
Desktop Support Specialist Wage Gap By Education
| Education | Salary |
|---|---|
| High School Diploma or Less | $42,355 |
| Master's Degree | $53,080 |
| Bachelor's Degree | $46,781 |
| Doctorate Degree | $50,904 |
| Some College/ Associate Degree | $43,188 |
Desktop Support Specialist Employment Statistics
This section highlights information about where desktop support specialists work. We found most desktop support specialists work for a private company. In addition, the industry that employs the most desktop support specialists is the technology industry.
Company Size
We created this chart to show you the average size of companies that typically hire desktop support specialists.
Desktop Support Specialist Jobs By Employer Size
| Company Size | Percentages |
|---|---|
| < 50 employees | 3% |
| 50 - 100 employees | 7% |
| 100 - 500 employees | 17% |
| 500 - 1,000 employees | 7% |
| 1,000 - 10,000 employees | 27% |
| > 10,000 employees | 39% |
The Types Of Companies Desktop Support Specialist Work In
Employees with the desktop support specialist job title have their preferences when it comes to working for a company. For instance, most desktop support specialists prefer to work at private companies over public companies.
Desktop Support Specialist Jobs By Sector
| Company Type | Percentages |
|---|---|
| Education | 8% |
| Public | 39% |
| Private | 50% |
| Government | 4% |
Top Industries Hiring Desktop Support Specialists
Just based on the number of employees within each industry, we were able to determine the most common industries that employ desktop support specialists. Those industries include technology, professional and health care.
Desktop Support Specialist Industry Statistics
| Industry | Percentages |
|---|---|
| Fortune 500 | 17% |
| Technology | 17% |
| Professional | 11% |
| Health Care | 10% |
| Finance | 8% |
| Education | 6% |
| Manufacturing | 5% |
| Media | 4% |
| Telecommunication | 3% |
| Government | 3% |
| Energy | 3% |
| Insurance | 3% |
| Pharmaceutical | 2% |
| Retail | 2% |
| Internet | 1% |
| Transportation | 1% |
| Utilities | 1% |
| Construction | 1% |
| Hospitality | 1% |
| Start-up | 1% |
| Non Profits | 1% |
| Real Estate | 1% |
Desktop Support Specialist Turnover And Employment Statistics
Desktop Support Specialist Unemployment Rate Over Time
The Bureau of Labor Statistics came in clutch when it came down to figuring out how the unemployment rate has changed over time. Between 2008 and 2018, this is how the number of desktop support specialists changed.
- Unemployment rate
Desktop Support Specialist Unemployment Rate By Year
| Year | Desktop Support Specialist Unemployment Rate |
|---|---|
| 2010 | 7.58% |
| 2011 | 6.70% |
| 2012 | 5.32% |
| 2013 | 5.21% |
| 2014 | 4.89% |
| 2015 | 4.00% |
| 2016 | 3.51% |
| 2017 | 3.56% |
| 2018 | 3.06% |
| 2019 | 3.58% |
| 2020 | 4.61% |
| 2021 | 4.34% |
The Average Number of Years That Desktop Support Specialist Stay in a Job
By looking over 6,210 desktop support specialists resumes, we figured out that the average desktop support specialist enjoys staying at their job for Less than 1 year for a percentage of 33%.
Desktop Support Specialist Tenure
| Number or Years | Percentages |
|---|---|
| Less than 1 year | 33% |
| 1-2 years | 32% |
| 3-4 years | 13% |
| 5-7 years | 12% |
| 8-10 years | 4% |
| 11+ years | 6% |
Comparing The LGBT Ratio of Desktop Support Specialists with Other Job Titles
After finding the gender ratio, we wondered if the percentages of LGBT persons were different as well. Using the data below, you can see how other job titles compare to desktop support specialists.
| Job Title | LGBT | Job Openings |
|---|---|---|
| Lead Data Architect | 7.31% | 150,424 |
| Informatics Nurse Specialist | 8.42% | 14,813 |
| C++ Developer | 8.46% | 241,998 |
| Network Security Architect | 8.59% | 141,768 |
| Network Management Engineer | 9.03% | 108,306 |
| Application Tester | 10.54% | 48,648 |
| Desktop Support Specialist | 10.88% | - |
Desktop Support Specialist LGBT Demographics
| Profession | Percentages of LGBT | Job Openings |
|---|---|---|
| Lead Data Architect | 7.31% | 150,424 |
| Informatics Nurse Specialist | 8.42% | 14,813 |
| C++ Developer | 8.46% | 241,998 |
| Network Security Architect | 8.59% | 141,768 |
| Network Management Engineer | 9.03% | 108,306 |
| Application Tester | 10.54% | 48,648 |
Foreign Languages Spoken By Desktop Support Specialists
The most common foreign language among desktop support specialists is Spanish at 58.0%. The second-most popular foreign language spoken is Hindi at 4.5% and French is the third-most popular at 4.5%.
- Spanish, 58.0%
- Hindi, 4.5%
- French, 4.5%
- Russian, 4.5%
- Portuguese, 3.6%
- Other, 24.9%
Desktop Support Specialist Languages Spoken
| Foreign Language | Percentages |
|---|---|
| Spanish | 58.0% |
| Hindi | 4.5% |
| French | 4.5% |
| Russian | 4.5% |
| Portuguese | 3.6% |
| Other | 24.9% |
