Desktop Support Specialist Remote Jobs

We are adding to our Technical Support team full time. Mobile Device Management / Technical Support Details: Location: Dallas, TX (North Dallas, just above Addison) ek CDW is growing in Dallas, Texas! Dallas, TX (Carollton, Addison, Plano) - Hybrid remote / onsite

Job Title: Desktop Support Technician Location: Austin, TX 78753

This will sit 4 days on-site in Stamford and 1 day remote. Day-to-Day One of our largest personal care clients is looking for an IT Support Technician to join their team and split their time between sitting onsite in Stamford, CT and working remote.

Upstate New York. Up to 50% travel to customer sites. Work from home or office. For this role you must enjoy, and be effective at, building long-lasting relationships with customers. This role will fully utilize your polished and insightful interpersonal skills, along with your proven broad knowledge of back-office desktop, server, and basic networking. You will perform a full range of maintenance and repair tasks, and with assess client's computer environments and identifying ways to enhance and improve existing systems. As the field engineering team accomplishes the needed changes you will continue to be the interface through the entire process and continue to work with the customer as needed on an on-going basis. 2+ years of experience are required for this role. Certifications a big plus.

A client of ours in indiana is looking to bring on a full time Sage 100 support consultant that will work 100% remote.

Location: Oak Ridge, TN-100% Remote Remote/Entry Level Help Desk Analyst opportunity with one of our top clients based in Oak Ridge TN.

Responsible for handling technical support trouble tickets

Location: Atlanta, GA

Deliver best-in-class technical support for Fireblocks's SaaS platform. As a Technical Support Engineer, you will deal with the most challenging and complex problems in the Defi and Web 3.0 space. We seek an experienced Technical Support Engineer to join a newly formed Americas Support team. You will support Fireblocks's continued hyper-growth and work closely with many teams, including Site Reliability, DevOps, Product and Engineering. For employees hired to work remotely from New York, or from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. Founded in 2018 and already valued at over $8 billion, Fireblocks is a SaaS platform that helps companies to create innovative products on the blockchain and manage day-to-day crypto operations. Requirements: At least 1-3 years experience as a Technical Support Engineer (or a similar role) - a must Ability to work under high pressure and high troubleshooting skills with effective time management - a must Fireblocks is trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more, to securely scale digital asset operations through the Fireblocks Network and MPC-based wallet infrastructure.

BridgeView is a talent and technology consulting company that helps business leaders build exceptional technology teams and deliver complex projects with confidence. LOCATION: Onsite/Hybrid, Aurora, CO Paired with strategic consulting services, BridgeView further delivers project collaboration in the areas of people, process, and technology. Bridgeview is currently seeking a Desktop Administrator for one of our clients.

This is a 6-18 month assignment (possibly longer). Remote work will be allowed, once trained. A very important requirement for this role is customer service skills (with Cisco Unity knowledge). Hands on experience administering and programming the following: ● Cisco Unity Connection and Cisco Unity , CUCM o Importing subscribers from integrated LDAP o Unity mailbox administration o Administration of Cisco IP Telephones and features, including Cisco Jabber o Ability to create and manage basic spreadsheets (sort, filter, text to columns) Job Tasks include: ● Work with clients to gather information about current telephone and voice mail programming. Analyze and evaluate information to provide an efficient and practical solution. ● Update LDAP with changes to employee telephone numbers. ● Perform all programming required to complete moves, adds, changes and disconnects (MACDs) in Cisco Unified Communications Manager and Cisco Unity Connection. ● Utilize databases to allocate inventory required to complete work orders. ● Coordinate with other IT groups and clients to schedule tasks required to complete both day to day and project work, including large moves, migrations, and updates to devices. Monitor progress of all tasks to ensure target completion dates are met. ● Use Adobe to review and mark floor plans for field technicians. ● Audit completed work orders to ensure that systems, databases, and billing records are correct. ● Work with team to set up, configure and troubleshoot components of Cisco Call Manager and Unity Connection.

Immunization HL7 Technical Specialist ; To serve as the Immunization Information System HL7 Subject Matter Expert providing technical solutions and assistance supports to hospital IIS HL7 onboarding As a(n) Immunization HL7 Technical Specialist you will: Location: Concord, NH But It's 100% remote role Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

If you are interested in this job or other job opportunities available through Akkodis, please apply online with professional references at www.akkodis.com or e-mail Shefali.tyagi@akkodisgroup.com or call 919-428-9993 today. At Akkodis, we use our insight, knowledge, and global resources to make exceptional connections every day. Job Role: Help Desk Analyst-Tier II (2nd Shift) We are currently seeking to fill a Help Desk Analyst-Tier II position for a great client in Lexington KY.

As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. This position is an application management / support analyst role with the following essential duties and responsibilities. The MDM Support Analyst role on the IT Operations - Applications Team ensures that their assigned systems operate normally, acts as a tier-2 support resource, and works with customers to enroll new participants into the HIE.

ClinDoc Apps Analyst 3-6 months +

Our government client is looking for an experienced Applications Support Specialist on a 100% remote 12+ months renewable contract opportunity in Atlanta, GA. Position: Applications Support Specialist As a Software Engineer Specialist for the Custom Applications Operations team, you will provide technical support, troubleshooting, and issue resolution for custom software applications primarily developed on the .NET framework. You will work closely with clients, end-users, and Support Specialists members to ensure the successful delivery of high-quality support services. Functional areas of the custom applications are all aspects of the business: project information, contract management, invoice management, permit processes, approval workflows, and others. Key Responsibilities: •Provide technical support and troubleshooting .NET in-house custom applications using Visual Studio (including VS2010, VS2013, VS2017, VS2019, and VS2022). • Ability to build and run applications from source control repositories, understand technical documentation provided by vendors, find the root cause of issues, and add to backlog Sprint list for release fixes. • Assist in fixing bugs for release when assigned. Escalate bug issues that require additional resources and major changes to the application to the team lead/supervisor and project manager. Document findings and the root cause of the problem and meet with the assigned product vendor support to provide conclusions. • Analysis of updates, business requirements, and enhancements between applications with the assistance of a Software Architect and Database Architect when assigned. • Knowledge of SQL statements in SQL Server and Oracle to analyze issues reported in the application. • Provide SQL statements for applications with backend support tickets and follow up database standards for the approval cycle for the team lead, database team, and architects. • Work with the assistance of architects and DevOps when assigned. • Troubleshoot, document, and resolve cot software issues and bugs. • Analyze, resolve, document, and track support tickets and issues in a ticketing system, add comments, and communicate with the users on the resolution completion. • Required skills to work with vendor support teams for additional assistance or during the deployment. • Communicate effectively with clients and stakeholders regarding technical issues and solutions. • Perform routing validations and monitoring of cot applications. • Assist with System Operations Team in deployments. • Participate in database, software, infrastructure upgrade analysis, validation, and deployments. • Participate in server upgrades for Business Continuity and Disaster Recovery (BCDR) in the organization's private cloud infrastructure using the VMWare vSphere Metro Stretched Cluster (MSC). • Follow the Information Technology Service Management (ITSM) processes used within the organization (Incident > Problem > Change) in ServiceNow (Ticking system). Required Qualifications: • Bachelor's degree in computer science, Information Technology, or a related field • 5+ years of experience in development, software support, or related role • Strong knowledge of the .NET framework and related technologies • Experience with Oracle and SQL Server databases to perform queries • Excellent problem-solving skills and attention to detail • Strong communication skills and ability to work collaboratively with clients and team members • Experience writing knowledge base articles to support custom applications • Developed applications in .NET technologies with Kendo UI Telerik, Web API, REST API, JSON, SQL DB, Oracle database, XML, and HTML5 • Experience with ServiceNow ITSM system is preferred Required/Desired Experience: 4 years of Experience with the design, development, and testing of Enterprise IT Software Applications and Systems Required. 3 years of Experience in upgrading, deploying, and support of Enterprise IT Software Applications and Systems Required. 3 years of Experience working with complex enterprise applications, mainly in Microsoft Technology Required. 2 years of Experience in providing Level 1 and 2 Technical production support and operations Required. 2 years of Experience in integration of Custom Built, COST, or Third-Party software systems with other enterprise systems using APIS and toolkits Highly desired. 2 years of Experience creating technical support documents and guides Highly desired. 3 years of Experience with interaction with Business Stakeholders and Users Nice to have. 2 years of Past project history and client references Nice to have. About Vector: Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY

We're looking for an IT Contractor - Senior Software Engineer. The work location for this position is Omaha NE , and is eligible for a fully remote or hybrid work arrangement.

IT Technical Support - 12

Help Desk Analyst - for prominent law firm. **This is a fully remote position. The hours for this position are: Friday - Sunday, 10:00 p.m. - 11:30 a.m. Eastern Time. *Law firm help desk experience is required. This position is responsible for providing technical assistance and support for computer systems, hardware, software, mobile devices, and remote access. Occasional OT. Candidate should be familiar with remote support and remote connectivity help. Duties: Provide technical assistance (Tier 1 and some Tier 2) and support for incoming inquiries related to computer systems, hardware, software, mobile devices, and remote access. Prioritize and respond to support requests via telephone or email in a professional, confident, and courteous manner. Thoroughly document support requests and resolutions using the helpdesk ticketing system. Follow up with customers, provide feedback, and see problems through to resolution. Acquire, maintain, and expand knowledge of relevant product offerings, current support policies, and methods of support delivery, in order to provide technically accurate solutions to customers. Write tips, frequently asked questions, and knowledge articles for the Firm's intranet and help desk knowledgebase. Availability to provide onsite and remote coverage outside of normal business hours as needed. Position Requirements: Must have at least two years working on a Help Desk or related experience in a law firm. Knowledgeable in using and supporting Windows 10, Active Directory, Microsoft Office 2016 or later, iManage Work 10, or other document management systems, remote access systems (Citrix and VPN), and mobile devices (iOS and Android). Customer service orientated. Excellent written, and interpersonal skills. Strong troubleshooting skills. Proven success working in a fast-paced environment. Goal oriented, organized, and follow through with customer requests. Ability to work independently and in a team environment. ITIL v3 certified or familiarity with ITIL's best practices. Salary is commensurate with experience.