Targeted Victory is the proud recipient of the 2022 Washington Post Top Workplaces, 2022 Reed Award for Best Employer, 2021 Campaign Tech Award for Best Employer, and the 2021 Reed Award for Best Employer: Work-From-Home Transition. Targeted Victory is a full-service marketing agency providing optimized outcomes in the digital age. Targeted Victory is looking for individuals with education, interest and/or experience in marketing and politics to join our team as an Analyst on the Client Strategy team. Targeted Victory offers are contingent upon successful completion of a criminal background check.$55k-71k yearly est.12d ago
Help Desk Manager
To be successful as Help Desk Manager you should have excellent interpersonal and conflict management skills. DoDIG, 4800 Mark Center Drive, Alexandria, VA 22311 LinTech Global is looking for an experienced Help Desk Manager to oversee our Help Desk Support team in providing exemplary technical support to our clients. Ultimately, a top-notch help desk manager should be able to ensure that our clients receive professional and efficient technical support. LinTech Global is an award-winning, ISO certified, CMMI L3 apprais$87k-121k yearly est.21d ago
Quote to Cash Specialist - Remote (Contract)
Vaco has partnered with a large public company that is looking for an experienced Quote to Cash Specialist to assist their team with quote generation and sales analysis support duties.$30-33 hourly10d ago
Law Firm Help Desk - remote
Help Desk Analyst - for prominent law firm.
**This is a fully remote position.
The hours for this position are: Friday - Sunday, 10:00 p.m. - 11:30 a.m. Eastern Time.
*Law firm help desk experience is required.
This position is responsible for providing technical assistance and support for computer systems, hardware, software, mobile devices, and remote access.
Occasional OT. Candidate should be familiar with remote support and remote connectivity help.
Duties:
Provide technical assistance (Tier 1 and some Tier 2) and support for incoming inquiries related to computer systems, hardware, software, mobile devices, and remote access. Prioritize and respond to support requests via telephone or email in a professional, confident, and courteous manner. Thoroughly document support requests and resolutions using the helpdesk ticketing system. Follow up with customers, provide feedback, and see problems through to resolution. Acquire, maintain, and expand knowledge of relevant product offerings, current support policies, and methods of support delivery, in order to provide technically accurate solutions to customers. Write tips, frequently asked questions, and knowledge articles for the Firm's intranet and help desk knowledgebase. Availability to provide onsite and remote coverage outside of normal business hours as needed.
Position Requirements: Must have at least two years working on a Help Desk or related experience in a law firm. Knowledgeable in using and supporting Windows 10, Active Directory, Microsoft Office 2016 or later, iManage Work 10, or other document management systems, remote access systems (Citrix and VPN), and mobile devices (iOS and Android). Customer service orientated. Excellent written, and interpersonal skills. Strong troubleshooting skills. Proven success working in a fast-paced environment. Goal oriented, organized, and follow through with customer requests. Ability to work independently and in a team environment. ITIL v3 certified or familiarity with ITIL's best practices.
Salary is commensurate with experience.$48k-82k yearly est.22d ago
Systems Support Engineer
At Verizon, we know that diversity makes us stronger. Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. Responsibilities A systems support engineer will be responsible for a wide range of activities surrounding the on-going maintenance and expert level support of Verizon Managed Services applications, tools and platforms, including but not limited to Change, Incident, Problem and Risk Management. A systems support engineer will directly interact with network operations and at times the customer on high visibility and complex technical issues. * The position will work directly with internal operations teams and occasionally customers, and therefore must have strong customer service skills and the capability to interface successfully with both the customer's technical and non-technical contacts, Verizon Account teams and various other groups involved in the delivery of service to the end customer.$87k-161k yearly19d ago
Virtual Operations Support (2023-0090)
We are actively hiring for Virtual Operations Support with TS/SCI clearance and polygraph to join our team working in Northern Virginia. Acclaim Technical Services, founded in 2000, is a leading language and intelligence services company supporting a wide range of U.S. Federal agencies.$32k-53k yearly est.13d ago
Analyst, Client Strategy
Targeted Victory is the proud recipient of the 2022 Washington Post Top Workplaces, 2022 Reed Award for Best Employer, 2021 Campaign Tech Award for Best Employer, and the 2021 Reed Award for Best Employer: Work-From-Home Transition. Targeted Victory is a full-service marketing agency providing optimized outcomes in the digital age. Targeted Victory is looking for individuals with education, interest and/or experience in marketing and politics to join our team as an Analyst on the Client Strategy team. Targeted Victory offers are contingent upon successful completion of a criminal background check.$54k-68k yearly est.17d ago
IT Incident Management Support Specialist
Job DescriptionSeeking a US Military Veteran, National Guardsman, Reservist and/or Military Spouse to apply for a Incident Management Support Specialist position within the Incident Management team of a large mortgage services firm. This position is fully remote currently but may change to onsite work in the near future. The assignment will last 1 year with the potential to extend longer. Manage incidents to resolution in a 24/7/365 environment using the standard processes, effectively guide incident triage calls from a technical perspective, share technical details obtained from monitoring tools and dashboards to aid troubleshooting, outline details of resolution activities, recommend and implement improved processes, provide timely status updates to stakeholders, and assist with postmortem related activities. Manage efforts to maintain application in production, including troubleshooting stoppages, repairing bugs, documenting application performance, and coordinating with technology infrastructure management. The ideal candidate will have strong AWS experience and a proven track record of triage and monitoring and the ability to work on advanced incidents. Responsibilities: Veteran Military · Manage IT production incidents to resolution in 24/7/365 environment using our client's incident management processes and communicate management of incident status, impact, and resolution actions · Effectively lead and guide triage calls from a technical perspective analyzing different components of the infrastructure and application environment · Eyes on glass monitoring of the health applications as well as the underlying infrastructure · Proactively look for hardware, software, and environmental alerts or malfunctions · Troubleshoot the incidents and identify root cause quickly using operations, wire data analytics, application performance management and event correlation monitoring tools · Troubleshoot incidents and ID root cause quickly using operations, wire data analytics, application performance and management, and event correlation monitoring tools · Perform analysis of data, evaluating multiple application protocols including web, database storage, and supporting infrastructure such as UNIX, DNS, LDAP, SSL, SMTP, and FTP · Influence other technical teams on the calls and articulate troubleshooting steps effectively · Lead required technical follow up calls for high profile incidents · Assist with documentation of root cause analysis · Ensure appropriate functional management escalation takes place as per the standards and procedures · Follow up on items that could potentially negatively impact production, operations, assist with postmortem related activities and support various efforts related to operational improvements · Participate in on-call rotation. Ability to work on any shifts as needed, including weekends Requirements: Veteran Military · US Veteran, National Guardsman, Reservist or Military Spouse preferred, but not required · 6+ years of incident management and triage experience · BS Degree or equivalent required · Incident management knowledge in on prem: Linux, Oracle, Autosys, Tibco SOA, AWS: S3, EC2, L · Mid-Senior level hands-on experience with AWS · Proven methodical approach to problem identification · Ability to influence other technical teams on incident calls and articulate troubleshooting steps effectively · Understanding of Azure or Google Cloud · Management and troubleshooting of Middleware products on Unix and Linux environments preferred · Ability to perform transaction level monitoring and troubleshooting in AWS cloud platform · AWS Solution Architect or higher certification preferred Pay rate: $51.42 Company Description The Veteran Staffing Network (VSN) at Easterseals is a nonprofit staffing agency that connects employers with top-tier military talent and helps veterans and their spouses find meaningful jobs.Company DescriptionThe Veteran Staffing Network (VSN) at Easterseals is a nonprofit staffing agency that connects employers with top-tier military talent and helps veterans and their spouses find meaningful jobs.$51.4 hourly5d ago
Coordinator, Publishing Technologies
The American Society of Civil Engineers (ASCE) is a global nonprofit professional membership association dedicated to the advancement of the civil engineering profession in order to serve the public good. The American Society of Civil Engineers (ASCE) is seeking an entry level technology coordinator to work on all aspects of data relating to publications, including quality control, export, and technical solutions to metadata problems.$66k-94k yearly est.15d ago
Supervising LCPC-S Remote - Part-Time
Job DescriptionAt YouMe Healthcare " we believe that clinician satisfaction = client satisfaction" Youme healthcare is a clinician led, minority owned online behavioral health company whose sole purpose is to provide access to care for those who need it most....our children.$32k-44k yearly est.19d ago
Tier 1 Technical Support
Job DescriptionSynology America, a fast growing network storage company has an opening for Tier 1 Technical Support.$50k-80k yearly44d ago
Senior IT Compliance Professional
The Senior IT Compliance Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Senior IT Compliance Professional audits the most complex new and existing information systems applications to ensure that appropriate controls exist, that processing is efficient and accurate, and that information systems procedures are in compliance with corporate standards. **Responsibilities** The Senior IT Compliance Professional works with all parts of IT to ensure that the appropriate controls exist to meet specific Humana Government business needs.$84k-105k yearly est.14d ago
Head Start Grantee Specialist (Fiscal)- Region IV- REMOTE
ICF seeks an experienced Grantee Specialist to support the Region IV office of Head Start Training and Technical Assistance contract.$56.5k-96k yearly10d ago
Enterprise IT Support Officer - (EITSO) - Remote Support Team
* Experience providing technical support for Windows 10, Microsoft Office 2016 or later, multiple internet browsers, and standard business applications used within a business environment.$49k-80k yearly est.19d ago
Help Desk/ Windows Support
We are looking for a Information Help Desk/ Windows Support to join our team at Prominent Edge.$41k-73k yearly est.21d ago
Call Center - Bilingual Spanish
Energage recognizes Progressive as a 2023 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. * Bilingual Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive's bilingual call center team. * All Progressive hardware you receive needs to be connected to a surge protector$21 hourly10d ago
Senior PRISM Technical/Functional Expert (Remote)
Two thirds of the experience need to be in as a Subject Matter Expert supporting Unison PRISM. As a Technical/Functional Expert your responsibilities will include: GDIT seeks a Senior PRISM Technical/Functional Expert to join our team supporting the U.S. Department of Energy's (DOE) Office of the Chief Financial Officer (OCFO).$104k-133k yearly est.27d ago
Desktop Support Technician
Cognosante is on a mission to transform our country's healthcare and national security systems.$41k-54k yearly est.Easy Apply14d ago
Onsite Support Technician
Location: Arlington, VA Utilizing expertise from six unique DMI Groups, in the areas of AI & Analytics, Commerce, Experience, Managed Services, Transformation, and Government, DMI delivers intelligent digital transformation solutions that meet organizations where they are. DMI is a diverse, prosperous and rewarding place to work. DMI is looking for a Service Desk Technician - Tier 2 (SDT2) to support a federal customer in the DC Metro area. Being part of the DMI family means we care about your wellbeing. DMI has grown to 2,500+ employees globally and has been continually recognized by top industry analysts as market leader as well as a Top Place to Work by the Washington Post. Born digital, DMI has been delivering mission-critical, enterprise grade solutions since 2002 for over a hundred Fortune 1000 enterprises and all fifteen U.S. Federal Departments.$40k-63k yearly est.7d ago
Scientific IT Support Specialist (Partially Remote)
We are seeking an Engineer to provide day-to-day IT support to a patient facing clinic at the National Institutes of Health in Bethesda, Maryland.$70k-85k yearly8d ago
Technical Expert II - Maternal Health
* Maintain professional expertise in content area, ensuring that subject area knowledge remains current; identify trends, emerging issues, policies, and evidence-based practices (EBPs) and share them with program area staff, other TEs, senior management, our clients, and other JBS staff as appropriate. The Technical Expert II (TE II) is the in-house senior content/subject matter expert for an assigned group of grantees and, in collaboration with other TEs and project leadership, a team leader responsible for ensuring the design and delivery of all training and technical assistance (T/TA) as well as deliverables for/with JBS projects. * Work with other TEs, the project's senior management team, and JBS client to identify trends in T/TA needs, analyze which types of T/TA work and why, identify emerging issues, and design long-term strategies for taking grantees to higher levels of performance/outcomes. Location: North Bethesda, MD or Remote work The TE II may also be called upon to supervise project affiliated JBS staff. The TE II coaches and guides staff in the support and implementation of effective, high quality T/TA and communicates with the JBS client(s) per the established project guidelines.$95k-125k yearly est.8d ago
Technology Leadership Professional
**Responsibilities** The QAM Technology Leadership Professional combines process improvement, customer centricity, and technical knowledge, skills, and experience to elevate engineering team patterns and practices across all of IT. Humana IT's Quality, Automation, and Modernization (QAM) area is looking for a passionate process-oriented IT person who loves to solve customer problems! Supports engineering teams as they seek resources to learn about modern solution delivery at Humana. Additional assignments will be based on needs of the department, and will focus on the strategy of improving our IT engineering practices and patterns at Humana. We're focused on making our engineering practices at Humana more simple, more modern, and more automated.$95k-116k yearly est.20d ago
Junior Systems Administrator
Location: * Primary location in Arlington, VA with some remote working ability. Location: USA VA Arlington - 1735 North Lynn St (VAC460) Seize your opportunity to make a personal impact as a Junior System Administrator supporting The United States Postal Service (USPS) Office of Inspector General (OIG). * 2-3 years' experience as a Junior Systems Administrator.$56k-67k yearly est.2d ago
IT Support Specialist (Partially Remote)
Job DescriptionThis position allows for 1-2 days per week remote / work from home after training. Salary: $60,000 - 70,000/year Daily Duties: * Directly respond to Hardware, Software, Printer, and Remote Connection problems submitted via e-mail, phone, and in person by the IT User Community * Site travel where and when required to assist, including travel to Canada * Log and maintain accurate descriptions of activities and problem solutions using the helpdesk call tracking software (Cherwell) * Support requests for video, teleconference, mobile phone, unified communication, and telephone PBX assistance * Set up, upgrade, maintain, and troubleshoot Desktop and Laptop computers running various MS Windows and Mac operating systems * Create support procedures/technical reports and update existing support documentation * Provide user access administration for all network applications using both on-prem Active Directory, Azure Active Directory, and other application administration tools * Effectively instruct members of the user community in the use of hardware, software, and remote access procedures. Create end-user training documentation as needed * Purchase end-user Information System consumables and accessories at competitive pricing levels as needed * Provide input for new hardware and software applications with regard to the end user and technical usability * Maintain and increase knowledge of all company business unit purposes, systems, and related infrastructure products Essential Experience, Skills, and Capabilities: * An advanced degree, certifications related to IS, or demonstrated prior work experience in a front-facing customer service role * Excellent organization skills and the ability to take initiative/prioritize within a dynamic environment * Proven understanding of MS applications, basic Local and Wide Area Networking, Cisco VPN, and Citrix remote access * Knowledge of Active Directory (both on-prem and Azure) as well as maintaining and updating users, computers, and groups * Experience with PC software and hardware installation, repair, testing, and troubleshooting. Dell, or comparable manufacturer, hardware repair experience is essential * Ability to adhere to and display our client's values and understand the big picture of your role within the organization * Professional communication skills, both written and verbal, with co-workers, internal and external customers, and vendors * Ability to be flexible with job responsibilities and advance your skillset * Willingness to participate in company training opportunities to further develop skills applicable to the department Powered by JazzHR Kxn3JGwZYq$60k-70k yearly27d ago
Beneficiary Support Specialist
Cognosante is on a mission to transform our country's healthcare system.$50k-83k yearly est.Easy Apply28d ago
Virtual Operations Support (2023-0090)
We are actively hiring for Virtual Operations Support with TS/SCI clearance and polygraph to join our team working in Northern Virginia. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. It is the policy of ATS not merely to refrain from employment discrimin$32k-53k yearly est.14d ago
Supervising LCPC-S Remote - Part-Time
Job DescriptionAt YouMe Healthcare " we believe that clinician satisfaction = client satisfaction" Youme healthcare is a clinician led, minority owned online behavioral health company whose sole purpose is to provide access to care for those who need it most....our children.$32k-44k yearly est.19d ago
Senior Technology Management Professional
+ Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota. All Humana associates approved for the Home or Hybrid Home/Office work styles are required to self-provide wireless, wired cable or DSL access to the internet at the connectivity speeds required by the company to successfully perform their job with the exception of associates who live or work from home in the state of California, Illinois, Montana, or South Dakota. The Senior Technology Management Professional collaborates with the business portfolio team to align the IT portfolio and demand. The Senior Technology Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.$95k-116k yearly est.5d ago
Cloud Operations/DevOps Support - Remote
+ Assist NCT Innovation staff with following best practices for Cloud, maximizing efficiency of cloud resources, and general knowledge sharing of cloud expertise with NCT Cloud Staff$38k-47k yearly est.14d ago