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What is a desktop support supervisor and how to become one

Updated January 8, 2025
3 min read
Quoted expert
Kate Marek Ph.D.
The average desktop support supervisor salary is $78,605. The most common degree is a bachelor's degree degree with an business major. It usually takes 1-2 years of experience to become a desktop support supervisor. Desktop support supervisors with a ITIL Foundation certification earn more money. Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What general advice would you give to a desktop support supervisor?

Kate Marek Ph.D.Kate Marek Ph.D. LinkedIn profile

Director and Professor, Dominican University

Choose an organization in tune with one's values. Look for a job in growth areas, such as data asset management, data analysis, etc.
ScoreDesktop Support SupervisorUS Average
Salary
6.1

Avg. Salary $78,605

Avg. Salary $59,228

Stability level
6.7

Growth rate 10%

Growth rate 0.3%

Diversity
6.5
Race

American Indian and Alaska Native 0.41%

Asian 10.62%

Black or African American 10.72%

Hispanic or Latino 16.07%

Unknown 5.37%

White 56.81%

Gender

female 14.96%

male 85.04%

Age - 41
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41
Stress level
6.7

Stress level is high

7.1 - high

Complexity level
6.5

Complexity level is challenging

7 - challenging

Work life balance
7.4

Work life balance is good

6.4 - fair

Desktop support supervisor career paths

Key steps to become a desktop support supervisor

  1. Explore desktop support supervisor education requirements

    Most common desktop support supervisor degrees

    Bachelor's

    52.2 %

    Associate

    26.3 %

    Master's

    8.2 %
  2. Start to develop specific desktop support supervisor skills

    SkillsPercentages
    Technical Support9.99%
    PC8.58%
    Hardware Inventory8.32%
    Level Agreements6.12%
    SCCM5.30%
  3. Complete relevant desktop support supervisor training and internships

    Accountants spend an average of 3-6 months on post-employment, on-the-job training. New desktop support supervisors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a desktop support supervisor based on U.S. Bureau of Labor Statistics data and data from real desktop support supervisor resumes.
  4. Research desktop support supervisor duties and responsibilities

    • Manage workstation patching / updates to all devices using Microsoft WSUS and SCCM.
    • Maintain & manage all SLA s for Houston TWC computer support and maintenance.
    • Manage all technical aspects of laptop and mobile computing (hardware, OS, standard applications, security).
    • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  5. Prepare your desktop support supervisor resume

    When your background is strong enough, you can start writing your desktop support supervisor resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a desktop support supervisor resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable desktop support supervisor resume templates

    Build a professional desktop support supervisor resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your desktop support supervisor resume.
    Desktop Support Supervisor Resume
    Desktop Support Supervisor Resume
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    Desktop Support Supervisor Resume
    Desktop Support Supervisor Resume
    Desktop Support Supervisor Resume
    Desktop Support Supervisor Resume
    Desktop Support Supervisor Resume
    Desktop Support Supervisor Resume
  6. Apply for desktop support supervisor jobs

    Now it's time to start searching for a desktop support supervisor job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first desktop support supervisor job

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Average desktop support supervisor salary

The average desktop support supervisor salary in the United States is $78,605 per year or $38 per hour. Desktop support supervisor salaries range between $56,000 and $109,000 per year.

Average desktop support supervisor salary
$78,605 Yearly
$37.79 hourly

What am I worth?

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How do desktop support supervisors rate their job?

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Desktop support supervisor reviews

profile
A zippia user wrote a review on Nov 2023
Pros

You get to help a lot of people in many different ways as well as learning new things about technology

Cons

I have aids now due to the painfulness of sitting down all day


profile
A zippia user wrote a review on Jan 2022
Cons

There was nothing to like. Everyone was polite an hard workers


profile
A zippia user wrote a review on Jul 2020
Pros

I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.

Cons

I don't like sitting around being inactive. So I'll keep my self always busy


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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